Trusted Agent profile · Lowestoft
★★★★★
2,492 reviews across 3 platforms
142 London Road North, Lowestoft, NR32 1HB
Minors and Brady's office in Lowestoft, at 142 London Road North, is rated 4.9 out of 5 across 2,492 reviews on three platforms, including 318 Google reviews rated 4.9. See how it compares with other estate agents in Lowestoft.
318
Reviews on Google
This office
424
Reviews on Facebook
Business-wide
1,750
Reviews on Trustpilot
Business-wide
Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
5/5
TrustpilotAbsolutely fantastic and professional …
Absolutely fantastic and professional from start to finish. Went above and beyond. Best estate agents I have ever used by far. Cassandra from the Lowestoft branch and Cath from Norwich were absolutely fantastic, friendly and professional all the way through. Thanks to all the team for a great service.
5/5
TrustpilotGreat Service
Ange took over the sale of my elderly parents property after they were struggling to sell. Her consideration for their ages and her constant support made the whole experience far less worrying for them. Her communication throughout the whole process was excellent and kept on top of chasing solicitors to push the sale through and get my parents moved as soon as possible. We cannot thank her enough and would highly recommend!
5/5
TrustpilotI had a really difficult sale process…
I had a really difficult sale process driven by a poor solicitor on the buyers side but got there in the end, thanks to Jasmine for the constant chasing and updates. I would highly recommend M&B!
5/5
GoogleI met Hannah for a house viewing yesterday - she was professional and helpful and able to answer all of my questions about the property and the local area. Unfortunately the house wasn't quite right for me but based on my experience with Hannah yesterday I would definitely deal with Minors and Brady again. Thank you Hannah. Chrissy
5/5
TrustpilotWell what can I say…
Well what can I say.. these people are absolutely amazing. It’s our first time buying a home, so we didn’t have a clue with what we were doing, what to expect and what’s going happen. They have helped us no end, nothing is too much to ask with them. I want to say a great big Thankyou to Jasmine Fitt. She has been beside us every step of the way. Helping with everything, taking the time to explain the stuff we didn’t understand. Making sure things had been received and been sent. ( we had a few bumps along the way that wasn’t ours nor minors and Brady’s fault ) but she went out of her way to help get them sorted. Making sure we was ok along the way. She’s just been fantastic. Can not praise her enough. Such a lovely lady too.If we were to need to sell and buy again we wouldn’t hestitate to use minor and Brady’s again. We highly recommend them Thankyou x
5/5
TrustpilotThe team at Minors & Brady have been…
The team at Minors & Brady have been excellent throughout the process of letting my property out. In particular Samuel Carpenter who has been lovely to work with and has kept us informed at every stage.
5/5
GoogleHannah was super cordial and knowledgeable on our viewing. She worked as a great proxy with a difficult vendor and was very transparent which is refreshing for the profession. Very valuable asset to Minors & Brady, highly recommend her!
5/5
TrustpilotVery helpful staff in particular Kian…
Very helpful staff in particular Kian who given a limited amount of time to organise a viewing arranged one within 30mins. At the viewing the member of staff was efficient and courteous. This was my first encounter with this company and I will use them again.Full marks for customer helpfulness
1/5
TrustpilotVery unhappy tenants
I am 68 years old and have never had an unhappier experience than when I was a tenant with Minors and Brady, Wroxham - the letting agents. During our 2 year lease, with the exception of Luke, we were lied to, insulted, mis-informed and bullied by every member of staff we dealt with - and there were many! Unfortunately the rot starts from rhe top - when I tried to set up an appointment with one of the owners of the company I was fobbed off - just not interested. Apart from seriously impacting on our mental health, this experience has ensured that we will never, ever, rent again.
5/5
TrustpilotRosie Turley
Rosie has been amazing! Getting my purchase across the line to exchange of contracts. I think without her help and support we would still be waiting. I can't recommend her enough. Keep up the good work.
5/5
TrustpilotJessica Kemp and the team at Minors…
Jessica Kemp and the team at Minors and Brady have been amazingI have been contacted regularly by the team and Jessica giving regular updates on the sale and they have helped what can be a stressful time run smoothly
5/5
TrustpilotNice service and communication
Claire Wilson was great with communication to provide updates about the purchase transaction and liaising with solicitors at both sides. I really appreciate the services provided.
5/5
TrustpilotJack was very helpful and friendly
Jack was very helpful and friendly. Was professional and informative, knew everything about the property and answered my questions when he showed me round.
5/5
TrustpilotNew Tenants found for us
We had to remarket our flat as the previous tenant moved away. Minors and Brady organised everything, got a lot of viewings and found new renters in less than a month.The paperwork was completed in a timely fashion.They also provided EPC advice and found contractors. Luke, Beth and the team were great.
5/5
TrustpilotAfter having an offer accepted
After having an offer accepted, Jessica Kemp provided excellent after sales. Really effective communication, always kept up to date, consistent responses, and left me no doubt in how far along the process was. Thank you for all your help.
5/5
TrustpilotChris Fulcher guided us through the…
Chris Fulcher guided us through the sale of our property.Helpful, patient, professional and always friendly.Would highly recommend Minors and Brady especially Chris .
5/5
TrustpilotCaroline Larke has been fabulous in…
Caroline Larke has been fabulous in instigating the exchange of contracts in both our sale and purchase, I honestly think without her help we would still be floundering somewhere in the abyss! We highly recommend her.
5/5
TrustpilotConnor Robinson at the Lowestoft branch…
Connor Robinson at the Lowestoft branch has helped us so much with our sale and purchase.There’s been a few quite tricky situations and he’s dealt with them swiftly, professionally and thoughtfully.He is very open and honest and above all friendly, approachable and respectful.I have recommended him to a couple of friends who were going on the market, one of whom has done so and already sold! The team of staff are all very friendly and helpful, I think this shows excellent management skills which makes for a healthy work environment.
5/5
TrustpilotJoe very friendly, polite & efficient
Joe was very friendly, efficient & professional. He showed us around a few different houses, in a relaxed style and also pointing out the important things. A very good estate agent *****
5/5
TrustpilotClaire Wilson has been our main point…
Claire Wilson has been our main point of contact and has been outstanding. Helpful, communicative and seemingly always cheerful. A consumate professional and its been a plessure to deal with her. Thank you.Mark G
5/5
TrustpilotOur first experience with Minors and…
Our first experience with Minors and Brady has been professional and efficient in helping our search for a property. We've recently had a viewing with Joe who was extremely professional, transparent and helpful in explaining both the property and how the sales process works. Conversations have moved forwards very quickly and this has been a very positive experience, would definitely recommend Minors and Brady to others. Our experience with a different agents has been poor and this has really highlighted the difference for us.
5/5
TrustpilotWent above and beyond
So pleased with our dealings with Minors and Brady, Adelaide went above and beyond to help us in our property search. Arranging viewings and communication was brilliant.
5/5
TrustpilotMinors and Brady Norwich
From initial viewings to picking up the keys, I experienced an easy and stress free house buying process through Minors and Brady. Rosie was friendly, professional and always kept me up to date with what was happening both with the property I was buying and the onward chain.
5/5
TrustpilotGreat service from Joe showing me…
Great service from Joe showing me around a few properties yesterday. He was really informative and helpful and managed to arrange an earlier viewing which was a huge help for me and my newborn. Thanks Joe :)
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