Minors and Brady reviews

★★★★★ 5/5

Trustpilot

5* for Julia

My 5* goes purely to Julia. I can’t comment on anything else as we were asked to conduct 2/2 of our own viewings where we then sold and therefore had lots of direct contact with our buyer where we could communicate to make things smoother. But Julia was absolutely fantastic, she genuinely cared for our very long and bumpy journey to buying our new home and checked in regularly with compassion and professionalism and kept the chain moving as well as chasing our very slow solicitors! Minors and Brady are lucky to have her.

Charlotte · 23 May 2026

★★★★★ 5/5

Trustpilot

Minors and Brady really did stand out…

Minors and Brady really did stand out against the other estate agents we had previously used to sell our house. Having been on and off the market for about 4 years, with no luck and repeatedly missing out on properties we liked due to not being able to sell ours, Minors and Brady managed it for us. We went on the market in August, sold in Oct and moved in Feb. They made the whole process easy and stress free. Special mention to Claire Wilson, who was assigned to us once we accepted the offer on our house. She checked in weekly, chased solicitors and the buyers and sellers of our new house every week, ready to update me on a Wednesday. It meant I didn’t have to worry about doing it myself, and felt like we were a priority. Our removal company couldn’t believe how smoothly and quickly completion happened on the day. I would always use Minors and Brady in the future and would recommend to anyone looking for a truly decent, local estate agent.

Laura · 21 May 2026

★★★★★ 5/5

Trustpilot

Exceptional aftersales agent Julia made buying process as smooth as possible.

Me and my partner were first time buyers, and Minors and Brady have been great throughout the process. However, our aftersales agent Julia Pauluch gave us such exceptional service. As inexperienced first time buyers, Julia was incredibly patient, responsive and incredibly supportive. She has gone above and beyond on our behalf when navigating difficult situations, keeping excellent communication throughout and gave us expert advice to guide us through stages of the sale. At the end of the conveyancing process, I was struggling with University exams on top of the immense stress of purchasing our first home. But due to Julia's empathy, professionalism and good nature she enabled our sale to run as smooth as possible and her communication was outstanding. Without Julia's incredible help I don't know if we would have gotten such a great outcome, this review alone cannot simply put into words how phenomenal she has been. Minors and Brady have exceptional and super informative staff and we would recommend them to anyone. Due to our experience with Julia who is an exemplary aftersales agent, we will be using Minors and Brady in the future where possible.

Lily · 19 May 2026

★★★★★ 5/5

Trustpilot

Highly recommend

This was the fastest and easiest process I’ve ever gotten through to rent a property (as a EU native, the process can be so tricky with referencing).Sam Carpenter was the person in charge of overseeing the whole process and he was excellent! Always willing to answer all of our questions and doing it promptly all the way until the day we picked up our keys. Very happy with the overall service provided

Joana · 18 May 2026

★★★★★ 5/5

Trustpilot

Aysegul made things happen.

Aftersales people are so important, after you have sold your house, you need a good person to push things through, be a strong communicator and just get things done. I can truly say that Aysegul Capti was the perfect person you need in Aftersales. She made things happen and ensured everyone delivered as expected. Made a complex process easy and with finesse. Thank you Aysegul

Customer · 18 May 2026

★★★★★ 5/5

Trustpilot

I could not be happier

I could not be happier with our experience with Minors and Brady. Samuel Carpenter is amazing, he has been so helpful and accommodating every step of the way in our house move. Nothing has been too much of an ask, I can't thank him enough for making this whole process simple and putting my mind at ease time and time again. Thank you!

Fay · 19 May 2026

★★★★★ 5/5

Trustpilot

Minors and Brady have been superb !

Minors and Brady have been superb in the process of selling our house. In particular Anya who has guided us through the aftersales process, liasing efficiently with all parties, chasing, and keeping us informed along the way. We must also mention Kyle and the team in the Dereham office, who were proactive in finding viewings, then negociating and securing a sale.

G · 19 May 2026

★★★★★ 5/5

Trustpilot

Smashing service !

Nagilla is an absolute asset to this company. We have had a long ( by long i mean looooooong) and lengthy process to get to exchange. It has been filled with complications, difficult scenarios and twists and turns. Nagilla has been calm, offered advice and support and has been a friendly ear. She has always quickly returned emails, made calls on our behalf and been honest and caring, bundled with a great sense of humour! In a strange way I will miss catching up with her every day! Thanks for everything Minors, I'm never moving house again, but would definitely choose you if I did! You are my no1 reccomendation to family and friends.

Laura · 20 November 2025

★★★★★ 5/5

Trustpilot

Friendly and helpful staff at Minors and Brady.

I purchased a home through Minors and Brady and I have to say it was quick and easy. Claire was extremely helpful and even helped me with an enquiry after I had moved in. I found all the staff friendly and helpful, no matter who answered the phone when I contacted them. I can highly recommend.

D · 19 May 2026

★★★★★ 5/5

Trustpilot

Our moving experience was made super…

Our moving experience was made super easy and pleasant with Minors and Brady. We were helped by Brooklyn, who was incredibly friendly and polite and explained everything clearly to us. A lovely member of the team! Usually moving is very stressful, but this has had minimal stress and so straight forward. Thank you!

Katty · 25 May 2026

★★★★★ 5/5

Trustpilot

I cannot recommend Minors and Brady…

I cannot recommend Minors and Brady enough! Selling a property is usually stressful, but Julia Pauluch and the team made the process seamless. They were honest, always available to answer questions, and genuinely cared about getting me the best result. Thank you so, so much. I really appreciate the support throughout the process.

SCzubaj · 23 May 2026

★★★★★ 5/5

Trustpilot

Unthank Road Norwich

Thank you all the staff at Minors and Brady Unthank Road. A special Thank you to Aysegul who was a great help with the after sales. As sometimes happens it wasn’t straightforward and was a long and challenging process. Aysegul was very helpful and kept us up to date on everything, THANK YOU

Maria · 21 May 2026

★★★★★ 5/5

Trustpilot

Informative viewing led by Lara from Minors and Brady

Thank you to Lara for leading a very comprehensive and informative viewing. Lara had a very professional approach and had all the information we needed to hand. Lara had very good knowledge about the property and locality. We felt relaxed with time to view thoroughly and ask questions. Thank you Lara.

Elizabeth · 25 May 2026

★★★★★ 5/5

Trustpilot

Lee’s photos are amazing.

We just received the photos shot by Lee yesterday. Fantastic photos so impressed and not can’t wait to see the evening photos which will be shot next week. As well as fantastic photos Lee is genuinely a very nice bloke.

Stan · 26 May 2026

★★★★★ 5/5

Trustpilot

We have just sold a house with Minors &…

We have just sold a house with Minors & Brady, they were very good at there jobs, one member in particular Julia Pauluch was very helpful and kept us up to date at all times. Would recommend this company 5*

Julie · 16 May 2026

★★★★★ 4/5

Trustpilot

Minors and Brady supported me

Minors and Brady supported me through a long and challenging sale. They kept me up to date and Ayse was persistent in pushing the sale forwards despite the challenges. Everyone I spoke to was polite, supportive and helpful.

Sarah · 16 May 2026

★★★★★ 5/5

Trustpilot

Anya- After sales

After a stressful and very long 10 months we finally got there and that’s with thanks to Anya in aftersales. She has been amazing with our purchase from the beginning all the way through to the end.

Emily · 19 May 2026

★★★★★ 5/5

Google

Excellent service from the lovely Sam Sykes. He quickly sorted out the problem I had with my shower unit and kept me updated throughout the process, Sam has very good communication skills and nothing it's too much for him. Everything was handled professionally and with care. Very happy with the result. Thank you so much Sam, you are very good at your job.

Ana · 6 October 2025

★★★★★ 5/5

Google

Just wanted to leave a review as I have been carrying out electrical work for M&B for a few months and have had a really positive experience working with them, in particular Holly and Sam at the Oulton Broad lettings team have been great!

Nicholas · 16 March 2026

★★★★★ 1/5

Trustpilot

Rudeness beyond contempt

Lying, arrogance, rudeness. Where do I start? Very pleasant young lady Ellen who showed us round the property and was extremely helpful. However, once Ange had left, it all went to pot. The people who took over were so rude. When all the contracts had been exchanged and the money had changed hands at midday. We didn’t get a call to pick up keys until 1440 hours. We are in our 60s it was a complete disaster trying to get everything out of our property. We couldn’t hire a company to move us as the moving date kept changing. We had two days notice to move. Would NEVER EVER in a million years go anywhere near this company in my lifetime and I suggest others think carefully about it too. I have worked for the NHS many years and if I spoke or behaved the way these people did I would have been sacked.

Ladybug · 22 May 2026

★★★★★ 1/5

Trustpilot

Call them MINORS & THE BRADY CRAP BUNCH ....his estate agent has got to be the…

This estate agent has got to be the worst ive ever encountered...... even half a star rating is way too much for this minors & Brady bunch . Their sales men welcome you in with million doolar smiles allegedly owners son he shows u the property...... pass the sale onto A so called other sales man Theo they sell u a dream ... sell ur home 🏡 and we shall reserve this for you 3 4 5 months when ur ready we complete then just as I almost sold my property bang Mr Brady bunch Theo gets another sales woman to deliver the bad news we've sold ur plot to someone else they offered us 1k deposit and £10k more than what u were offering all this by phone call ..... really ? They sell u a dream and almost potentially left me homeless 💔 wow really . Then had the odacity to call 📞 me again it fell through do u want plot 26 again he'll no told him to keep it . AVOID NORFOLK MINORS & BRADY BUNCH At all cost unless u want to be homeless then ur in right place good luck on that one 👍 👌🏾

Frank · 20 May 2026

★★★★★ 5/5

Trustpilot

Outstanding Estate agents⭐️⭐️⭐️⭐️⭐️

I can't honestly thank Minors and Brady enough for the outstanding job they've done for my daughter and son in-laws new home purchase! The personal touch they gave to their journey was absolutely amazing and far beyond what was expected. They helped my daughter and son in-law navigate through some huge obstacles, which made a really stressful situation and near mental breakdown just bearable. Biggest acknowledgement to 2 fabulous people Jessica Kemp and Dan whom without there professionalism and empathy, i fear this deal would never of probably happened. Please please use this estate agents they exceeded expectations!⭐️⭐️⭐️⭐️⭐️ Jasmine Rayners grateful Mother!)

Mrs · 17 May 2026

★★★★★ 5/5

Trustpilot

Josh was incredibly helpful and…

Josh was incredibly helpful and friendly at every property we viewed. Couldn’t have asked for more throughout the buying experience, both when viewing the properties and during the follow up.

Doug · 27 May 2026

★★★★★ 5/5

Google

Samuel Sykes-Drinkell has been super helpful steering us through a tricky time at the end of a tenancy. There is still more to do but to date I honestly couldn’t recommend him or his team more highly.

Zanna · 2 April 2026