Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBungalow Sale
We have just sold my nans bungalow through M+B and the whole process was really smooth. The bungalow sold in 2 weeks and exchanged within 3-4 months of being marketed online. The service throughout was brilliant, from the premarket valuation and excellent pictures, all the way through to after sales and exchange. Aysegul looked after us after the offer was accepted through to exchange and she was absolutely brilliant. We received updates every week without fail and she tirelessly chased the other side to get us exchanged quickly and to resolve any small issues. Thank you to Aysegul and all of the team.
Liam · 23 December 2025
★★★★★ 5/5
TrustpilotWould like to thank minors and Brady…
Would like to thank minors and Brady for making this a smooth experience, Brooklyn was brilliant in assisting me with any questions I had. Keep up the good work.
Richard · 22 May 2026
Agent replied · 28 May 2026
Thanks for your review, Richard. It's great to hear the process felt smooth and that Brooklyn was on hand to help with any questions along the way!
★★★★★ 5/5
TrustpilotCassandra Creak service was brilliant
Cassandra Creak was absolutely outstanding in helping me with my house move. From start to finish her service was exemplary, she was professional and went above and beyond to make the whole process smooth and stress free. Cassandra kept me informed at every stage and handled everything efficiently and always made time to answer my many questions!
Nicola · 22 September 2025
Agent replied · 23 September 2025
Thank you for your review, Nicola. We’re happy to hear Cassandra’s professionalism and support made your move smooth and stress-free, keeping you informed every step of the way.
★★★★★ 5/5
GoogleI just wanted to take a moment to thank Samuel Sykes Drinkell for his exceptional politeness and professionalism when I called the office recently with an inquiry. His courteous manner and willingness to assist made the experience both pleasant and efficient, and I truly appreciated his thoughtful approach.
It’s rare to encounter such genuine helpfulness.
Kara · 27 September 2025
Agent replied · 26 October 2025
Thank you, Kara. We’re delighted to hear Samuel’s professionalism and courteous approach made your experience such a positive one.
★★★★★ 4/5
TrustpilotAftersales better than Sales Department
Overall getting started with valuation and putting the house on market was straight forward Ange was very helpful and explained everything. we found the sales department very stressful and felt pressured from sales team constant ringing, allowing offers to be accepted then asking for more final offers once agreed. But once we found somewhere, Ayesgul from after sales team had been amazing throughout really pushed to get a date sorted over Christmas and get the sale completed.
Emma · 22 December 2025
★★★★★ 5/5
TrustpilotBetter than the competition
Had an excellent experience selling my property with M&B. Having tried and failed to sell using their competitors, it was refreshing to have regular weekly updates from staff who genuinly seem to care. My previous agent was disinterested and tried to convince me to sell 20% below the asking price, whilst M&B achieved 10% over! The aftersale service was particularly good and Dominyka was very helpful with chasing up solicitors and making sure everything proceeded smoothly. All in all a fantastic service, thank you!
Toby · 22 November 2025
★★★★★ 5/5
TrustpilotHouse purchase
I just wanted to say a massive thanks to Connie and Dominyka for their help with my recent house purchase. Throughout the process, I received frequent updates, which made buying my first home really easy and the whole experience very smooth.
Max · 22 January 2026
Agent replied · 24 January 2026
Thank you for your kind feedback, Max. It's great Connie and Dominyka kept you well informed and helped make your first home purchase feel smooth and straightforward. We're glad the regular updates made a difference!
★★★★★ 5/5
GoogleI needed a situation sorted and spoke with with Samuel, he was so helpful and understanding and spoke with my landlord straight away. Thank you Samuel amd Minors and Brady for your help.
Sarah · 16 March 2026
Agent replied · 16 April 2026
Thank you, Sarah. We’re pleased Samuel was able to assist promptly and help resolve the situation with your landlord. We’re glad we could support you!
★★★★★ 5/5
TrustpilotI had a great experience with Minors…
I had a great experience with Minors and Brady Oulton Broad. I was selling my late fathers house which added extra complications but they were organised and pro-active and goy me an offer. Claire from the aftershaves team helped enormously talking to all parties. When I was let down by a cleaner she conacted their lettings team to find someone who would come out an a bank holiday weekend. Recommend highly.
Peter · 23 May 2026
Agent replied · 28 May 2026
Thank you for your review Peter. Selling in those circumstances can be more complex, so it’s great to hear the team stayed organised and proactive throughout! Claire clearly went the extra mile to help keep everything on track, even stepping in to find a solution at short notice. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotProperty viewing
We had the pleasure of meeting Laura at a property we would very much love to purchase Laura was very professional and lovely.
Mrs · 16 May 2026
Agent replied · 28 May 2026
Thank you for your 5-star review! It's great to hear Laura made such a positive impression, being both professional and approachable during your viewing. Fingers crossed it all works out with the property.
★★★★★ 5/5
GoogleSam has been really helpful in explaining the possible changes coming with the Renters’ Rights Bill and how these could affect letting out my property. He took the time to give clear advice and made everything easy to understand. Would definitely recommend him as a property manager!
Lauren · 27 September 2025
Agent replied · 26 October 2025
Thank you, Lauren. We’re pleased Sam’s clear advice and support gave you confidence in understanding the upcoming changes with the Renters’ Rights Bill!
★★★★★ 5/5
TrustpilotAysegul Capti
Aysegul Capti was a great help throughout the process and kept us up to date with what was happening.
Sally · 22 May 2026
Agent replied · 28 May 2026
Thank you for your review, Sally. It’s great to hear Aysegul kept you well informed throughout, those regular updates really help keep everything clear and on track!
★★★★★ 1/5
TrustpilotMinors and Brady just can't take no for…
Minors and Brady just can't take no for an answer. Today, having already been explicitly told that we don't want any contact with them, they post a hand-written note though our door about the property we have for sale elsewhere in the village. Look up my previous review of Minors and Brady when I complained before about being harassed by them. Simply sick of this estate agent.
Andrew · 20 May 2026
Agent replied · 28 May 2026
Hi Andrew, we're really sorry to hear this has happened again. Being contacted after you’ve clearly asked not to be is understandably frustrating, and that’s not the experience we want anyone to have. Please contact us directly so we can look into this properly and make sure your details are removed and no further contact is made.
★★★★★ 5/5
TrustpilotFirst class
Adam was just a pleasure to work with. Couldn’t do enough to help us (the buyer) so I imagine as a seller it must be first class. 10 out of 10 for making an incredibly stressful time not so stressful.
NICOLA · 20 November 2025
Agent replied · 23 November 2025
Thank you, Nicola. It is great to hear that Adam made the experience feel so much easier during what can be a very stressful time. We are really glad his support made such a difference for you.
★★★★★ 5/5
TrustpilotLara was a wonderful consultant
Lara was a wonderful consultant. Very friendly, polite and gave great guidance regarding a property we were viewing.
Mia · 16 May 2026
Agent replied · 28 May 2026
Thanks for your review, Mia. Really nice to hear Lara made the viewing feel easy and helpful, her friendly approach and guidance clearly made a difference!
★★★★★ 5/5
TrustpilotAs first time buyers Minors & Brady…
As first time buyers Minors & Brady were excellent in facilitating our house purchase - special mention to Macey who helped us get to the point of our offer being accepted. Following this we were assigned to Julia from the after sales team who was extremely friendly, helpful, and communicative throughout the process and I’m not sure we would ever have exchanged and completed without her support and constant chasing up of all parties! She really goes above and beyond and we are very grateful for all her efforts.
Bayley · 23 August 2025
★★★★★ 5/5
TrustpilotFirst Class
First Class! Yesterday we met Harry from Minors & Brady. He had great knowledge in the Norwich area and was fantastic in taking on board all the requirements for my daughter’s new home. We are in an ongoing search after viewing a few flats and am confident that Harry will be able to tick all the boxes. Thanks again and speak soon.
Mr · 17 May 2026
Agent replied · 28 May 2026
Thank you for your review, Stuart. It’s great to hear Harry took the time to understand exactly what your daughter is looking for and used his local knowledge to guide the search. Sounds like you’re in good hands as things continue, and hopefully the right property comes along soon!
★★★★★ 5/5
GoogleThanks to Holly at the Lowestoft branch for her help and support recently
She is brilliant, professional and always keeps in touch
Julie · 16 March 2026
Agent replied · 16 April 2026
Thank you for feedback Julie! We're happy to hear Holly provided such good service and support!
★★★★★ 5/5
GoogleSamuel Drinkell was so friendly during my inspection, I had some maintenance issues that he picked up and got sorted for me really quickly. Not had great experiences with estate agents in the past but Sam has changed my views!
Benjamin · 16 September 2025
Agent replied · 22 September 2025
Thank you, Ben. We’re so pleased to hear Sam was friendly, proactive, and able to change your experience of working with estate agents!
★★★★★ 5/5
TrustpilotAn absolute star
Through a very difficult process (no fault of Minors and Brady) Aysegul Capti has been an absolute star, working hard for us even though we aren’t her actual clients, and offering reassurance and sound advice whenever things got stressful.
Simon · 22 September 2025
Agent replied · 23 September 2025
Thank you, Simon. We’re pleased Aysegul’s professionalism, communication, and support helped make a difficult process easier for you.
★★★★★ 5/5
Trustpilot5star service
Adam waters @ Minors & Brady has provided us an outstanding service with securing our house sale. Communication throughout the process has exceeded our expectations allowing us to feel very valued customers. I am always impressed with a personalised approach, particularly when facing unexpected hitches. All hurdles we faced were dealt with promptly along with updates to ourselves so we never felt out of the loop. I cannot recommend Minors & Brady enough. Thank you so much, very happy customers
Rebecca · 20 November 2025
Agent replied · 23 November 2025
Thank you for such a thoughtful review Rebecca. It is great to hear that Adam’s communication and personal approach helped you feel supported throughout, especially when things did not go exactly to plan. We are really glad the process felt well-managed and that you always knew what was happening. Your recommendation means a lot to the whole team.
★★★★★ 5/5
GoogleAlways had a fantastic response and experience with Sam and the team, including out of hours. Highly recommend
Jenna · 16 March 2026
Agent replied · 16 April 2026
Thank you for your review and recommendation Jenna! We're happy to hear you enjoyed your experience with Sam and the team.
★★★★★ 5/5
TrustpilotThay kept us up to date with everything…JK
Thay kept us up to date with everything jessica kept in touch with us all the time nothing was too much trouble. Thanks jess
Julie · 22 January 2026
Agent replied · 24 January 2026
Thank you for your feedback, Julie. We are glad to hear you were kept fully up to date and that Jessica stayed in regular contact throughout. It is great to know her support made things easier for you!
★★★★★ 5/5
GoogleSam Sykes has been so helpful this morning. He has resolved what was a complex and difficult situation and I couldn’t be more happy and assured leaving the office this morning. Thank you Sam
Kath · 6 October 2025
Agent replied · 26 October 2025
Thank you for your review Kath. We’re so pleased Sam was able to resolve the situation and leave you feeling reassured.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
