Trusted Agent profile Β· Lowestoft
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2,488 reviews across 3 platforms
142 London Road North, Lowestoft, NR32 1HB
Minors and Brady's office in Lowestoft, at 142 London Road North, is rated 4.9 out of 5 across 2,488 reviews on three platforms, including 318 Google reviews rated 4.9.
318
Reviews on Google
This office
424
Reviews on Facebook
Business-wide
1,746
Reviews on Trustpilot
Business-wide
Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service πππ
Sonya has been great throughout the whole process of our letting right up to anything we have needed dealing with. She has always been very polite & professional within her job & always there when we need her. Thankyou SonyaGeoff & Sara
5/5
TrustpilotSophie was incredibly helpful and veryβ¦
Sophie was incredibly helpful and very knowledgeable about the property. Made us feel very at ease looking around and found out answers to questions she did not know the answer to very quickly.Overall the service has been fantastic from the initial enquiry made.
5/5
FacebookThank you so much to Jamie at minors and brady. We viewed a house which was the perfect home for myself and my partner. He took the time to thoroughly so us round the property, answered all questions which we had and I cannot fault him. We put an offer in the day we viewed the house and the following day we received a phone call to say the offer had been excepted. We cannot thank Jamie and Minors and Brady enoughοΏ½οΏ½
3/5
TrustpilotEstate Agents are all the same.
I'll be honest, we did not have a great experience with Minors & Brady (typical estate agents) & I felt like it was down to us to get the house sold. Honestly, it was sold due to rightmove & I was the 1 that showed our buyers around our property. But, Nagilla Santos who was our aftersales progressor was great.Communication is obviously key when it comes to buying & selling properties, so when Nagilla stepped up to take charge once our property was sold for the 2nd time, she done a great job.
5/5
TrustpilotMade moving stress free!
Thanks Jessica!Jess was excellent! She was always in contact and guided me through all of the processes, when it came to after sales care she was brilliantβ¦Thanks again and thanks to all at Minors and Brady.
5/5
FacebookGreat viewing ,!Joe couldnβt of been more helpful, he went above and beyond expectations, nothing was to much trouble, when we requested another viewing this was arranged swiftly, Joe is very professional, as well as knowledgable about the property and surrounding area, I found Minors and Brady to be very easy to deal with, and very prompt with arranging paperwork, with no hassle or worries, we are yet to move in but I would certainly highly recommend Joe and Minors and Brady.
5/5
TrustpilotGreat Experience with Minors and Brady
Sophie Wright showed us around a beautiful apartment in Norwich last week and could not have been more helpful and professional. Sophie was knowledgeable about the property and the local area and answered all our questions. She is a credit to Minors and Brady.Thank You for being such a nice person to deal with.
5/5
TrustpilotClaire Wilson - exceptional service
Claire Wilson from the post sales team has consistently performed above and beyond the call of duty during our very difficult house sale. Where other estate agent firms have been less than useful, Claire has constantly harried and reminded other parties in the chain that tasks need to be completed and there are people waiting who are in a state of flux. She also remained calm and polite while we steadily got more frustrated and stressed. Well done Claire.
5/5
TrustpilotWould recommend Minors & Brady
We dealt with Jessica Kemp and Dan Emery in the process of buying our first property. They have been friendly and helpful and kept us informed throughout the process, making what could be a stressful experience more enjoyable for us. Thankyou!
5/5
TrustpilotHelpful and pleasant to deal with
As the buyer I did not have to much to do with Minors and brady But Jessica was excellent in getting the final stages of the deal done. Great communication and pleasant to deal with. π
5/5
TrustpilotViewing Angel Court
Kian was waiting for me as I arrived for my 11.30 viewing of an apartment in North WalshamThe viewing was unhurried and communication regarding the property was excellent.Kian allowed me to explain my current position and reason for trying to source a one or two bedroom apartment.I look forward to more properties to viewWith Thanks
5/5
TrustpilotWell done Minors & Brady
Well done Minors & Brady for βbeing thereβ when I needed a valuation, when I decided to finally put it on the market, when I sold my home and throughout this whole process so far. Minors and Brady (Wroxham Branch) sold my property within 4 weeks of it being advertised. All the team, from the initial contact with Karol (valuer) to Chris, Adelaide and Mia, were excellent when it came to communicating details. I would thoroughly recommend this Estate Agent to anyone who is considering selling their home.
5/5
GoogleSam carried out a house inspection and was very friendly and professional.
Thank you for your review, Remy. It is great to hear that Sam handled the inspection in a friendly and professional way.
5/5
TrustpilotKris was really helpful when I wasβ¦
Kris was really helpful when I was negotiating a sale, he rang me just to say I hadnβt been forgotten and that they were waiting to hear back etc, so much better than just being left hanging!
1/5
TrustpilotToo Many Invited Reviews & Too Many Price Reductions!
People should beware of what they see here on Trust Pilot, as the vast majority of the glowing 5* reviews, always praising staff by name, are invited! Or, in more appropriate terms, pestered! I made the mistake of using these people, and even before the property went live, I was sent an email by a woman in their listing department asking me to leave a positive review!! This also happened to someone else I knew, some months before! It is clear they do this; just look at the number of once only reviewers here, and the fact they praise!This company are also renowned for taking properties on at full valuation, backed up by their values, and then, as in my experience, within less than two weeks, if not sold, they phone and hassle for a price reduction! This happened to me and to the people I referred to, as well! It doesnβt stop there, as if another two weeks pass and the property has still not sold, they suggest another price reduction! When I questioned their logic and said a firm no, they kept the pressure up, even misquoting statistics, to support their own claims of being the best selling agent in the area! False claims, based on ALL of their offices, scattered across a large area, and NOT specific to just one area! These people rely on commission and it doesnβt matter to them if the slice thousands off the asking price as all they lose is a few hundred, as a company, and a few pounds as the agent handling any sale! My advice is go elsewhere, but if you signed a contract, get out of it after it has run, change agent and before that refuse any cajoling or bullying to drop your price! After all, they valued it, not you!
5/5
TrustpilotAysegul was brilliant in achieving aβ¦
Aysegul was brilliant in achieving a swift exchange on a property I had for sale with Minors and Brady. Her attention to detail and responsiveness throughout the sale was brilliant. Thanks!
5/5
TrustpilotClaire was helpful throughout the wholeβ¦
Claire was helpful throughout the whole process, even updating me on my sale which was through another agent! I would recommend Minors & Brady to anyone, really thanks to Claire's diligence on my behalf.
5/5
GoogleHannah showed us around 2 properties. She was knowledgeable of the area and she wasn't pushy like other agents we have dealt with in the past. No question was too difficult and she was super quick to search something on her internal system if she was unsure. Very good experience and we would feel comfortable purchasing with Hannah and Minors and Brady.
Hi Daniel, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Hannah, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotExcellent
Excellent. Joe was extremely knowledgeable & showed me everything I needed to see in the house we were viewing. He updated us regularly over the phone. Five stars π
5/5
TrustpilotCompleted our purchase today of aβ¦
Completed our purchase today of a cottage and I canβt praise Minors & Brady enough having a specialist guide you through your sale on a weekly basis is amazing we were allocated Claire and she was amazing I knew what was happening every step of the way nothing was too much trouble for Claire a phone call every week to keep everything on track and ensure everything ran smoothly Well done Claire & Minors & Brady !
5/5
TrustpilotA complex move made easier
Minors and Brady helped us through a complex chain with the sale of our home and purchase of our two new properties. Kaitlin was fantastic throughout calm, reassuring, and assertive in getting things moving when they needed a push. Above all her communication was excellent, consistent and informative. Thanks so much.
5/5
FacebookMy husband and I can not recommend minors and Brady enough, where other estate agents failed, minors and Brady came in and sold our house within 2 months. We are now at the end of our sale and from start to finish they have always kept us in the loop, in particular Adam who has been fabulous, he has been patient, understanding and very kind. So if you are looking for a friendly dedicated estate agents I would definitely pick them. Tara and Daniel Button
1/5
TrustpilotRenting about who you knows
Please if you have rented the house before don't listed in the website I phone thus agent about 1bed flat for answer the phone and saying is not for viewing I kept asking to put my name for viewing only one answer saying not for viewing when can I phone again answer not for Viewing I have asked my friends to phone was same answer , I said I will phone again next week , the same lady answer the said is fully booked for viewing I told her phoned last week to put my name for renting all she saying sorry is fully booked for Viewing ! Why you listed the house if you got somebody Just not professional and not respectfull don't rent from here unless you know who works there or British born and bread maybe the give chance to view houses for rent. RACIST PEOPLE I HAVE TO SAY .
5/5
TrustpilotBest experience
Beth was very helpful with getting all of the details together and kept us updated every step of the way , very fast response and extremely helpful in answering any questions we had , itβs been a pleasure , thank you
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