Trusted Agent profile · Lowestoft

Howards Lowestoft reviews

★★★★★ Excellent

686 reviews across 1 platform

164-166 London Road North, Lowestoft, NR32 1HB

Howards's office in Lowestoft, at 164-166 London Road North, is rated 4.9 out of 5 across 686 reviews on 1 platform, including 686 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Howards won in 2026.

Google logo

4.9 / 5

686

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Howards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.

5/5

Google

Howards Estate and Lettings , specifically Amy Lugo have been fantastic throughout the purchase of our property. Amy kept us fully updated throughout the process, and ensured all parties had the latest information throughout. Amy was professional and friendly at all times, a real credit to Howards. Complete 5-Star Service from start to finish

Nick · 16 June 2023

Agent replied · 15 June 2024

Thank you Nick for taking the time to leave our Amy a 5 star review⭐⭐⭐⭐⭐ We love hearing feedback regarding your experience with us and we wish you all the best! - The Sales Team

5/5

Google

Currently purchasing a property from Howards estate agents in Lowestoft, very impressed with the service we have received so far. A special thanks to Georgia and Amy who are very knowledgeable, and have kept us informed every step of the way so far . We would definitely recommend Howards estate agents. Rob and Wendy

Rob · 16 June 2023

Agent replied · 15 June 2024

Dear Rob & Wendy, Thank you so much for leaving your lovely and detailed 5 ⭐⭐⭐⭐⭐ google review, its always great to hear that the service received has reached the levels we constantly strive for, i will pass on your very kind words to Georgia and Amy. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

I can’t fault Georgia and the team at Howard’s Lowestoft. They have been very informative and supportive of my needs when searching for a new home.

Jenny · 20 December 2024

Agent replied · 27 December 2024

Dear Jenny, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales).

5/5

Google

My partner and I have bought a house from another estate agent and have had a terrible experience throughout. I have spoken with Georgia at Howard’s Lowestoft and she has been very professional and knowledgeable, I wish we could have bought the house from her and if and when we ever come to sell our home we will be using Howard’s thanks to Georgia.

Bethany · 16 June 2022

Agent replied · 15 June 2024

Thank you Bethany for leaving such a wonderful and in depth review, we are sorry to hear about your experience with another local agent however we are pleased to hear that Georgia made this stressful situation a more easier one for you, we are always here to help and assist where possible! We cant wait to help you in the future and to give you the customer service which you deserve from start to finish, we wish you all the best going forward in your new home! - Kindest regards Sales Department ⭐ ⭐ ⭐ ⭐ ⭐

5/5

Google

Amy has been so helpful during the process of buying my house. She has explained everything, kept me updated and did all she could to support me. Thanks Amy!!!

Rebecca · 27 October 2024

Agent replied · 10 November 2024

Dear Rebecca, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)

5/5

Google

Mr. Jeremy Smith was extremely helpful and pleasant to talk to and made my life a lot easier. Sorry that it this mail seems to come from my deceased husband, he set up my new phone and I forgotten to ask the kids to change it. Once again, big thank you Jeremy

David · 21 July 2023

Agent replied · 15 June 2024

Thank you for your review. Howards Property Management

5/5

Google

Have just sold my property Georgia Lee has been very good keeping me informed along the way with all that's going on,have used several estate agents over forty odd years of moving but would use Howard's estate agents again and especially Georgia .

Denise · 16 February 2024

Agent replied · 15 June 2024

Dear Denise, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)

5/5

Google

Sean at Howards has been a great helping in finding me a property and keeping in touch when the vendor was difficult to get hold of. Also arranging a second viewing quickly for me. Plus always answers my questions quickly. Amy was very helpful in keeping me updated with the purchase and results from the searches, especially when my solicitors systems were down.

Bikenell · 16 June 2022

Agent replied · 15 June 2024

Thank you so much for leaving your lovely review, i will pass on your kind words to Sean. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

Thanks to Katie and Rosie for your quick response and making sure things are sorted as quick as possible.you are really great and exceptional in your service.

Oluchi · 18 November 2024

Agent replied · 9 December 2024

Hello, thank you for your review for Katie and Rosie. Kind regards Lara Zawadzki Property Management Manager

5/5

Google

Would like to thank Lara at Howards for her amazing service, response times and helpfulness during our time in finding and sorting a rented property. Lara has gone above and beyond for us and nothing has been too much trouble when we have had questions or queries. We will definitely recommend Howards estate agents and we cannot thank Lara enough for all she has done for us.PositiveResponsiveness, Quality, Professionalism

Kayley · 16 June 2021

Agent replied · 15 June 2024

Thank you for the wonderful review for Lara, delighted to hear you're happy with her service :)

5/5

Google

Nicola Ausden is amazing! If it wasn’t for her and all her chasing we would never have exchanged on our property! Nicola is a credit to the team at Howard’s estate agents and they should be lucky to have her. Shout out to all the team at Howard’s to for always answering my calls quickly and efficiently when Nicola was on the phone and it tripped over. Great work.

Marina · 16 June 2021

Agent replied · 15 June 2024

Dear Marina, What a lovely 5 ⭐⭐⭐⭐⭐ review thank you so much 😍. I will pass on you very kind words to Nicola, not going to lie but we all think she is pretty amazing. We hope you will be very happy in your lovely new home. Kind regards Mike & everyone @ Howards ( sales) …

5/5

Google

Howard's really are a fantastic estate agent. The service is exceptional. Addison,Amy and Georgia have been brilliant dealing with the purchase of our property. Highly recommend Howard's to anyone nothing us too much trouble and thry really go out of their way to help you.

Lianne · 18 December 2023

Agent replied · 15 June 2024

Dear Lianne, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to the team. Kind regards Mike and Everyone @ Howards (sales)

5/5

Google

Lily was very helpful and very informative. And understands what it is we are looking for whereas some estate agents don't really listen. So we appreciate that alot. Thank you

Shaun · 26 September 2024

Agent replied · 24 October 2024

Dear Shaun, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)

5/5

Google

Ayesha in lettings has been amazing ! The communication and customer service is second to none, patient and helpful going above and beyond all expectations, thank you 😊 …

Sharon · 19 March 2026

Agent replied · 16 April 2026

Hi Sharon, Thank you very much for leaving Ayesha such a lovely ⭐⭐⭐⭐⭐ google review, its always great to read that the service received has been at a really good level. Thanks again Chris Sandom-Hood and the team @ Howards Lettings

5/5

Google

Maddie was very friendly, she made me feel at ease while showing the property. Howard's are a very good company, they ensure that you are looked after at all times.

Neil · 24 September 2024

Agent replied · 24 October 2024

Dear Neil, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)

5/5

Google

Charlie was on time to greet us and looked very smart and professional. He was friendly and respectful of the owner’s property. He was very polite and ready to help us with any questions we had about the property. A definite credit to Howards estate agents.

Angie · 18 November 2023

Agent replied · 15 June 2024

Dear Angie, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to Charlie Howkins Kind regards Georgia Lee and Everyone @ Howards (sales)

5/5

Google

Lily Coote has been amazing, a beautiful professional young lady. She has a great career ahead of her. Thank you Lily x

Jayne · 6 January 2025

Agent replied · 12 January 2025

Dear Jayne, thank you so much for your lovely ⭐⭐⭐⭐⭐ review, its always fantastic to read that service offered has reached the high standards we continually set ourselves. Kind regards Mike @ Howards estate agents (sales)

5/5

Google

From the first phone call Chloe has been fantastic her energy and enthusiasm is amazing and has made us feel comfortable and well informed throughout our journey to date with Howard’s. I would highly recommend Chloe and Howard’s to anyone buying or selling a house, fantastic service and customer experience.

Matthew · 21 July 2023

Agent replied · 15 June 2024

Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Chloe. Kind regards Mike and Everyone @ Howards (sales)

5/5

Google

I've spent the morning viewing properties in Lowestoft with Maddie and am so grateful that she was able to fit me into a tight schedule at such short notice! Maddie managed to book viewings for everywhere I wanted to view and met us with paperwork for every property. She is very knowledgeable about the local market and extremely professional. Equally important was how engaging she is - absolute star. Thanks so much for your help today Maddie.

JO · 24 September 2024

Agent replied · 24 October 2024

Dear Jo, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales).

5/5

Google

Me and my partner had the best experience with Howards!! Amy and Sean were amazing, as well as the whole team. Couldn’t fault them, Amy would always contact us for an update and we were always kept in the loop. She was so kind and professional, highly recommend!! Thanks again guys!!

Tia · 16 June 2023

Agent replied · 15 June 2024

Dear Tia Thank you so much for leaving your lovely and detailed 5⭐⭐⭐⭐⭐ google review, its always great to hear that the service you have received has reached the levels we constantly strive for. I will pass on your words to Amy & Sean Kind regards Mike and everyone @ Howards (sales)

5/5

Google

Nothing but praise for the staff at Howards, Helpful, courteous & nothing is too much trouble. Can't fault them & would highly recommend them. Amy Lugo was especially helpful in all matters, lovely member of staff.

Paul · 9 August 2025

5/5

Google

We have been with Howard's for 5 years renting.. In the past month I have had to contact them for some repair work and Jeremy Smith has been amazing. His customer service is second to none. He is always polite and friendly. Having staff like this makes such a huge difference. I think he is a credit to your team. Carly

Carly · 16 June 2022

Agent replied · 15 June 2024

Thank you for the lovely review for our Jeremy - this has certainly put a big smile on his face this morning! Many Thanks Kate Richards Lettings Branch Manager

5/5

Google

I can not thank Amy Lugo enough for the excellent service and help she has given me throughout the purchase off my first home. Howards have been amazing to work with and have truly made this an enjoyable experience!

Dan · 17 March 2024

Agent replied · 15 June 2024

Dear Dan ,Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)

5/5

Google

Even though we were marketing our property with another agent, we needed to consider transferring and re marketing. Mike at Lowestoft was extremely helpful and always professional, even though he knew he may not get our business. He gave freely of his time and his advice and was thoroughly professional. All you would hope for from an agent and more. I would thoroughly recommend Howards at Lowestoft.

Clare · 16 June 2021

Agent replied · 15 June 2024

Dear Penny, Thank you so much for leaving such a lovely 5⭐⭐⭐⭐⭐ review, your kind words are very much appreciated as we do pride ourselves on providing advice and assistance to every client in equal measure, whether that client is in fact using our services. Thanks again Mike and everyone @ Howards Lowestoft (sales)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Howards's Google reviews

Questions about Howards Lowestoft

How many reviews does Howards Lowestoft have?

Howards's Lowestoft office has 686 reviews across 1 platform: 686 on Google.

What is Howards Lowestoft's rating?

Howards Lowestoft is rated 4.9 out of 5 across all 686 reviews, and 4.9 out of 5 on Google from 686 reviews.

Has Howards won any awards?

Yes. In The Trusted Agent 2026 awards: Howards, Lowestoft won Platinum; Howards, Beccles won Gold; Howards, Long Stratton won Gold.

Where is Howards's Lowestoft office?

Howards Lowestoft, 164-166 London Road North, Lowestoft, NR32 1HB.

The Trusted Agent

Is this your office? Claim your page.