Every review we hold for the Lower Earley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently used Romans in Lower Earley to let a property - they were quick and efficient and I love that you can do most things online.
thank you!.
Claire · 28 August 2013
Agent replied
Thank you for your kind comments and positive review about the team at Romans Lower Earley and pleased to see you are using our online Landlord Account.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 5/5
GooglePleasant experience of dealing with Romans for buying a house. I would like to mention a few names who were very helpful; Oliver, Daniella, Trevor and Julie. We used their mortgage and protection services as well and felt we were treated well and professionally. We will use their services again in the future.
Umar · 25 March 2020
★★★★★ 5/5
GoogleI provide positive feedback on the excellent service provided.
This includes the documentation and advice given by Lettings Advisor which I found clear, concise and traceable.
ANDREW · 30 July 2016
Agent replied
Thank you for your kind words and feedback relating the documentation and advice received with your dealings from our Lower Earley office.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 5/5
GoogleThe experience of renting was outstanding! I want to thank the Romans' team for high professionalism during this operation.
Weykman · 18 September 2020
Agent replied
Hi Weykman Padinho,
Thank you for the great review of our Romans Estate Agents Lower Earley team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleFrom start to end, it is completely transparent and effective in all the process and on time. Simply superb.PositiveProfessionalism
Jerry · 24 August 2020
Agent replied
Hi Jerry Thank you for the recent 5 star review of our Lower Earley branch. It is very pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Kind regards Romans
★★★★★ 5/5
GoogleProfessional & courteous service. Regular updates given during tenancy application process plus follow-up once we had moved. Highly recommend.
Sinead · 29 July 2020
Agent replied
Hi Sinead Thank you for the recent 5 star review of our Earley branch. It is pleasing to read your comments about the team and glad they have provided you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
★★★★★ 5/5
GoogleHelpful staff from property viewing to move in. And our property manager is excellent.PositiveProfessionalism
Lumbani · 24 August 2021
Agent replied
Hi Lumbani Mwafulirwa,
Thank you for taking the time to review your recent experience with our Romans Estate Agents Lower Earley branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleVery responsive and efficient! The whole process is smooth and professional. Recommended A++PositiveResponsiveness, Professionalism
Francis · 24 August 2021
Agent replied
Hi Francis, your satisfaction is our top priority and thank you for your positive comments.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleRomans have been very helpful during our tenancy with them and after. Great service.PositiveProfessionalism
Celeste · 24 August 2021
Agent replied
Dear Celeste Manley,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleVery good and professional
Paul · 14 December 2022
Agent replied
Dear Paul
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a great experience from start to finish. The entire process was seamless and everyone was helpful , would recommend them
Chioma · 29 July 2019
Agent replied
Hi Chioma, thank you for taking the time to leave us with your review, we are very happy that the Romans team at Lower Earley have been able to provide you with such a positive experience. Our customers recommendations mean a lot to us as a business and we are so pleased to have earnt yours. If there is anything else we can do to help moving forward then please do not hesitate to get in touch. Kind Regards, Romans
★★★★★ 5/5
GoogleExcellent service from Sarah George and the Romans property management team , highly recommended
Simon · 16 June 2021
Agent replied
Dear Simon James,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleI received a great service from agency, specifically from Sangharsha and Tom. My questions had been proactively addressing and clarified.
Karen · 29 July 2019
Agent replied
Hi Karen Thanks for the recent 5 star review. It's great to read your comments about Sangharsha and Tom and will be sure to pass your feedback on. Don't hesitate to be in touch if there's anything else we can do to assist. Kind regards Romans
★★★★★ 5/5
GoogleExcellent and very professional people, would certainly have no hesitation in recommending them to others, a pleasure to deal them.
Nigel · 29 July 2019
Agent replied
Hi Nigel Thanks for the recent 5 star review. It's great to read your comments about our Lower Earley office and will be sure to pass your feedback on. Don't hesitate to be in touch if there's anything else we can do to assist. Kind regards Romans
★★★★★ 5/5
GoogleFriendly, responsive and efficient service at all times. Couldn’t ask for more. Highest regard for Anthony’s help and advice.
Jacqueline · 29 July 2019
Agent replied
Thank you for your kind comments and positive review about Antony. Customer service is very important to us and I have passed your comments on to Antony.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 5/5
GoogleThe customer service is 1st class, nothing is ever too much trouble for the team at Romans. Definitely recommend!
Catriona · 29 July 2019
Agent replied
Thank you for your positive comments regarding Romans of Lower Earley and the first class service you received. We look forward to doing business with you again in the future.
Kind Regards,
Mark Wright, Regional Director
Residential Sales
★★★★★ 5/5
GoogleThe staff at Romans have made the whole stressful process of buying and selling a property as easy as it can be ; they found just the property we had been looking for ; and sold ours in less than 2 weeks what more can i say .
Simon · 9 March 2020
★★★★★ 5/5
GoogleThe Lower Earley team have provided excellent service with both rental and sale of a property.
Nicolette · 29 July 2019
Agent replied
Hi Nicolette, we are so happy to read such a great review about The Romans Group! I am pleased that the team at Lower Earley within both Sales and Lettings have been able to provide you with such an excellent level of service. If there is anything we can do to assist in future then please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
★★★★★ 5/5
GoogleAll those involved with our move at Romans made the whole process go smooth and efficiently.
M.P · 8 July 2019
Agent replied
Hi Mark Thank you for taking the time to review your recent experience. It's pleasing to hear the team could provide you with a positive experience and will be sure to pass on the comments. We hope to be of assistance again in the future. Kind regards Romans
★★★★★ 5/5
GoogleRomans recently helped us in renting out our property. Staff were professional, efficient and helpful.
Angela · 29 July 2019
Agent replied
Thank you for letting your property through our Lower Earley office your business and positive comments about the team and processes are most welcome and I’ve passed these on to the team.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 5/5
GoogleI approached Romans and Neil Fenning and they were a breath of fresh air compared to my previous estate agent. Romans were very professional and had great communication. I was very happy with the team and wouldn't hesitate to use them again. Would highly recommend.
Terence · 24 February 2020
★★★★★ 5/5
GoogleVery good helpful stress free Thank you
A · 30 July 2021
Agent replied
Dear A Smith,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 4/5
Googlereally good experience with the Romans team, excellent support throughout the process. Thank you!
Sylvia · 29 July 2019
Agent replied
Hi Sylvia, thank you for taking the time to let us know about the service you have received from the team at Lower Earley. I am pleased to read that the team were so supportive in your experience. If there is anything else we can do to help please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
★★★★★ 5/5
GoogleThanks to the Letting team at Romans Lower Early!
Great service from the friendly team, kept informed every step of the way. They made the whole process from viewing the property to moving in as easy and stress free as moving can be!
Definitely recommended.
Angie · 29 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.