Trusted Agent profile · Loughton
Verified
★★★★★
1,015 reviews across 2 platforms
110 High Road, Loughton, IG10 4HJ
Balgores's office in Loughton, at 110 High Road, is rated 4.6 out of 5 across 1,015 reviews on two platforms, including 264 Google reviews rated 4.7.
Every review we hold for the Loughton office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly Recommend
Balgores in Upminster have been absolutely brilliant in helping me to buy my first property. Chloe Gibbs, Peter Walker, Claire Dartnell and Donna Hickey were all incredibly helpful. They always made themselves available to answer all of my questions and nothing was ever too much trouble. I would definitely recommend - they made the entire buying process straightforward and painless for me. Thank you!
5/5
GoogleWould highly recommend Nikola and her team who have been supporting us in finding the right property
5/5
GoogleNikola has been great help assisting all enquiries we had would highly recommend her and the team
5/5
TrustpilotBTL with Peter Walker
Buying a property is one of the most stressful experiences! So having great advice and what felt like a very personal service made it more bearable. I cannot recommend Peter Walker enough, he was down to earth and made me chuckle every time I spoke to him. He chased solicitors, conversed with the estate agents on my behalf and more. Having worked with other Mortgage advisers in the past I can honestly say Pete takes time with his clients to get to know their requirements and goes the extra mile to get them the best deals. I will definitely be using Pete again for future investment, and mortgage needs. You're the best!
5/5
TrustpilotThank you Peter walker and Claire Dartnel!!
I could not recommend Peter walker and Claire Dartnell any more!! Both absolutely amazing to work with. I was a first time buyer so had untold amounts of questions and took me slightly longer to understand, but the patience from Peter to explain over and over again but to also ensure that I did fully understand. He took massive amounts of work off my hands by communicating with my solicitor, seller solicitor and the estate agents and was super productive. They actually made my move journey enjoyable and I just want to thank them both again!!!
5/5
TrustpilotAmazing service!
Amazing service from Peter, Claire and Paul. We were first time buyers and the team really made the process easy and hassle free for us. Any questions or problems we had Peter was there to sort it. Claire was extremely tenacious and thorough and held it all together. Paul gave us great advice for insurance and we are really thankful. All in all A+ for Peter Walker and team.
5/5
GoogleExcellent service all round from start to finish in buying my new home. Personal service and great communication throughout. I really felt like a valued client. Highly recommended whether you are buying or selling.
Hi Caroline, Thank you for taking the time to share your experience with us. We're delighted … More
5/5
TrustpilotFriendly & Knowledgeable
Great experience! For a first time buyer, trying to buy at a time when interest rates were increasing every 3 months was an added stress to an already overwhelming process, but I couldn't have asked for a better team supporting me than at Balgores, Loughton. They walked me through every step of the way, recommended some fantastic solicitors and brokers, and were constantly ahead of the game to ensure as smooth a sale as possible. Thanks Jack!
5/5
TrustpilotExcellent, Professional Customer Service
I liaised with Donna during my property purchase. Donna was amazing and exactly the type of person you need when purchasing a property. She was always professional, approachable and if I emailed any query to Donna, I would receive a reply straight away or within 24hrs. Donna would always take time to ensure my solicitor and I had all the information we required and if we didn’t, she would ensure that we received this information. Throughout this whole process I trusted Donna to do what she said she would do, and she never disappointed me. I also liaised with Donna’s colleague Such, on a few occasions, who was also very professional and kind. I would always use the Balgores Group if I ever need to sell a property in the future and I would not hesitate to recommend this Estate agent to family or friends.
5/5
TrustpilotI purchased my home through Balgores…
I purchased my home through Balgores properties and all the staff have been great and very supportive throughout my journey, each and every member of staff have been so helpful and polite right from the beginning till the day of move. My viewing was with Chloe who was very polite and professionally helpful, was so excited when Billy called me that my offer was through because getting a good house at a good price isn’t exactly easy. They go an extra mile and help you with advice and recommendations because it’s not just buying and selling a home it’s a big change in your life. Donna has been so helpful and updating me with the progress It was very stressful for me on the day of move but Donna was just a phone call away. A big Thank you to all team at Balgores
5/5
TrustpilotMortgage Brokers - perfect
We purchased our home though Balgores, when doing this they introduced us to their Mortgage brokers, the team there was very helpful and ensure we secured the best deal, fast forward 2 years and remortage time. With the current climate the help secure a extremely good deal before the interest rate rises exploded. From the time we started that to today when the remortgage completed Claire and team have been on top of everything, chasing the law firms and confirming the whole process completed without any issue. Would recommend them to everyone.
4/5
TrustpilotGreat service from Peter Walker and…
Great service from Peter Walker and Claire. Peter was the broker for the purchase. He offered excellent service through out the process. He was always available to answer questions and provide support where some elements of the process got challenging. Should I want to sell or purchase another property, I shall be contacting Peter and Claire.
5/5
Trustpilot5* service
5* serviceDealing with Donna and her team made a difficult move much better. Being in a precarious chain, Donna had her hand on the tiller at all times and liaised with all parties efficiently and effectively, ensuring that progress was made at all times. If ever people wonder why you pay an estate agent, this in my view is where you get your monies worth. Knowing that having someone deal with what I would consider as a disaster is Donna's typical Tuesday is just the reassurance I needed.
5/5
TrustpilotI honestly don't know how to thank…
I honestly don't know how to thank Peter , absolutely fantastic, it seemed impossible to be able to buy a property but thanks to Him I'm now in my new apartment writing this review, Absolutely brilliant!!! I recommend it I don't think you can find better, even when everything seemed compromised with his great experience Peter has always made sure that things went the right way. I give 5 stars because I can't put a hundred
5/5
GoogleAbbie, Richard and Katherine were great!!!
5/5
GoogleI have rented properties out through Julie and her team. I have found them to be efficient, personable, knowledgeable and most important trustworthy. They understand what the client wants. I wouldn’t hesitate recommending this firm to others. Keep up the good work!
Thank you so much for leaving your review! 🤝 …
4/5
TrustpilotAs a fist time buyer
As a fist time buyer, purchase your first house is not always the easiest. Although I want to say thank you to Claire, Donna and Peter (mortgage advisor that I would absolutely recommend) for their kindness and their help in this successful project. They always been available for anything we need, it was really good service. Probably we wouldn’t have got our first house in just 4 months without them!!
5/5
TrustpilotThank you Donna Hickey!!
I want to say a massive thank you to Donna Hickey at Balgores Hornchurch. She has been absolutely incredible through the journey of buying my house.Buying a house can be one of the most stressful things one does in their life but if you have someone like Donna it helps incredibly. She truly is an asset to the team and Balgores are very lucky to have her. I know that she did everything in her power to get our house across the line. She's incredibly lovely to speak, compassionate, incredibly patient and supportive! The amount of endless, stressed out phone calls I have made to her and she has always been able to provide reassurance and comfort along with answers as quick as possible! I cannot thank her enough for everything she has done. I actually do think the purchase of my house would have fallen through if it wasn't for her resilience to find a solution.Thank you Donna, you are an absolute star!
5/5
TrustpilotExcellent
Completed today on a house purchase and really pleased with the service received from Kellee and Donna from the Hornchurch branch. Kellee was really efficient and responsive from the outset from arranging the viewings to putting forward my offer. She was great at keeping me posted throughout the entire process and always quick to respond. This was even the case after she moved branches. Donna was also great in progressing the sale and was super responsive too. Moving house is definitely stressful and not everyone is so good at keeping all involved updated and progressing things as quickly as possible, so thanks a lot Kellee and Donna!
1/5
TrustpilotForcing to see their mortgage advisor
I wanted to share my recent experience with Balgores, Dagenham . I am a prospective buyer and have personal mortgage advisor . I made an offer with valid AIP (Agreement in Principle from Bank) + source of funds, They forced me to see thier own mortgage advisor irrespective citing that it is thier norm to ask all the buyer to go through thier mortgae advisor for financial verification . I asked to send their policy document relating to this but never recieved reply . Also they confirmed that offer has been forwarded but the seller confimed that they did not inform them when i went for 2nd viewing. I have dealt with other high street Estate Agents and nobody have asked to see thier mortgage advisior if i declined to . May i suggest 1. Please dont force prospective buyers to see your mortgae advisor if they dont want to and have Valid AIP + source of funds document 2. If it is your policy make it more transparent by mentioning in the Brochure whilst advertising a property .
5/5
TrustpilotWe had a great viewing of a flat in…
We had a great viewing of a flat in Maidstone with Luke. He's a very personable and professional young man and made the process enjoyable. Thank you, Luke, for all your help today. Mary and Matthew
5/5
GoogleFrom day one, Charisse at Balgores has been responsive and very helpful. She kept me and my partner informed at every stage of the process, solving problems at the best of her abilities and being professional at all times. Getting a new place to rent can be a stressing time, and instead she always gave us clear requests and right expectations, making all the process smooth and less problematic than what might have been. Thank you so much Charisse and the staff at Balgores Loughton!
5/5
GoogleStarr is a really professional and pleasant person to deal with. Everything was so smooth step by step. She dealt with all questions and queries quickly! She kept me informed throughout the renting process and did everything possible to accommodate my needs. Starr and Balgores Lettings Agency offered the best flat location in peaceful areas, cleaned and well maintained. Trustful I recommend Starr & Balgores Letting’s! Thank you very much!!!
5/5
GoogleAfter being made homeless by fire ww needed to find a rental quickly. From day one of our journey Nikola was very helpful and made sure everything ran smoothly. Very polite and always happy to help
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Balgores's Loughton office has 1,015 reviews across two platforms: 264 on Google, 751 on Trustpilot (across the whole business).
Balgores Loughton is rated 4.6 out of 5 across all 1,015 reviews, and 4.7 out of 5 on Google from 264 reviews.
Balgores Loughton, 110 High Road, Loughton, IG10 4HJ.
