Trusted Agent profile Β· Loughton

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Balgores Loughton reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,015 reviews across 2 platforms

110 High Road, Loughton, IG10 4HJ

Balgores's office in Loughton, at 110 High Road, is rated 4.6 out of 5 across 1,015 reviews on two platforms, including 264 Google reviews rated 4.7.

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4.7 / 5

264

Reviews on Google

This office

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751

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Loughton office, from every platform, shown as written. First names only.

5/5

Google

Kind and helpful agents, truly appreciated. Lily, Aaliyah and everyone have been great to deal with, thank you so much.

Elisabeth Β· 14 February 2026

Agent replied Β· 14 May 2026

Dear Elisabeth, Thank you so much for taking time out of your day to leave a 5 star review, it is appreciated. Lily & Aaliyah are superstars, we are very lucky to have them as part of our team. Wishing you all the best from The Bacon & Co Team.

5/5

Google

Great service from Balgores Loughton, especially from Jack who was always on hand if we needed any information or advice in selling my late mum’s house. Jack and his team were always very professional and compassionate with dealing with our sale which made things much easier to deal with at this sad time. I would definitely recommend Jack and his team at Balgores Loughton if you need to sell a property in Loughton and the surrounding areas 100% πŸ‘

Maxine Β· 29 August 2022

5/5

Trustpilot

Best thing we did for our move!

I honestly cannot recommend Peter and Claire and Balgores enough! Nothing was too much trouble, no question was too silly to ask and they were there for us 24/7 throughout our moving process. The best thing we did for our move was having them on our team and I would 1000% advise anyone else to us their help. Thank you both so so much. We will always be grateful!

Ellie Β· 17 July 2023

5/5

Trustpilot

Balgores Lettings Upminster

I recently let a property with Balgores lettings Upminster. Chris Ping visited the property early in the afternoon and was most helpful. Within a couple of hours Chris had put the house on Rightmove. By 5pm that same day Reece Woodhall was showing the property to prospective tenants and within twenty four hours from Chris initial visit to the property Reece had secured a tenant. The entire process was made very easy by Reece, a very likeable professional competent and knowledgeable young man, who kept me informed throughout every step of the process, nothing was too much trouble for him. The tenant moved into the property two weeks after it was first marketed. The service that I received was excellent.

Mary Β· 12 June 2022

5/5

Trustpilot

Great service…

From the start Peter and his team were just great. Pete clearly has a lot of knowledge and experience in the industry and gave us all possible scenarios for our mortgage needs. Providing the most appropriate advice for our case. We found a property at very short notice and needed Pete to secure a mortgage in principle quite quickly but he managed to do this with ease. When this expired due to how long the process was taking Pete quickly extended this for us. I built a really good relationship with him along the way too. And would seek advice for other financial matters. Pete even helped to secure our buildings insurance. Nothing was too much hassle. Claire was also great in assisting with ensuring everything was moving along smoothly and would follow up with solicitors as required. Thank you so much for all your help to secure our dream property.

Claudia Β· 26 May 2022

5/5

Google

I recently sold my house with the support of Jack and his team at Loughton Balgores. Jack explained everything in detail and was always there to help, provide information or clarity when needed. Jack and his team were very patient through the whole process. I would recommend you to go and see Jack and speak to him personally if you are looking to sell your property. Thank you

Ashish Β· 22 July 2023

5/5

Trustpilot

Gemma and Mackensie was able to help me…

Gemma and Mackensie was able to help me to get my full Mortgage offer, they have been able to guid me through the full mortgage process and i was delighted to be able to do business with them. I plan to continue using the service they offer and feel safe and happy in there hands’’ I hope you feel this is acceptable feel free to amend and write how you feel the service was, I look forward to help you further on your journey to obtain many more buy to let property!! All the best regards,

Darius Β· 20 May 2022

4/5

Trustpilot

Donna Hickey was so so helpful in the…

Donna Hickey was so so helpful in the purchase of our house we have had a few complications and I don’t think I could of got though it with out her. She was the only one that was communicating with me and keeping me updated with what was doing on I would email her and with in minutes she would email me back with a update and would put my mind as rest that it’s being dealt with nothing was too much trouble and I’m so grateful to her for everything she had done for us and to get us over the line so that house then became ours

Charlotte Β· 13 May 2022

5/5

Trustpilot

I sold my property with these and I…

I sold my property with these and I really couldn’t of wished for any better. I dealt with Donna hickey and Richard and they was both so professional and everything we could of hoped for. If it wasn’t for donna I really don’t believe I would of completed as she was outstanding, she went above and beyond to help. She chased day in day out as the chain was quiet long and messy. I do believe she also done everyone else’s job also! We really would love to say thank you to the whole team!

Ashley Β· 22 April 2022

5/5

Google

We are really pleased with the successful process of selling our property through the Balgores Loughton branch and special being helped by Jack and Max . There experience, professionalism and the ability to deal with different people did that we sold quick our house after being with another agency before them and loosing the time just to wait for nothing us we understood. A big Thank You to them and to Balgores, for their responsibility and the high quality work that you do! Good Luck!!!

Natalia Β· 16 April 2022

5/5

Trustpilot

Mortgage advisor Abigail Cowlishaw and…

Mortgage advisor Abigail Cowlishaw and team, were really helpful, supportive and quick in their response &work. I really appreciate their quick response throughout the process help us to finish all the formalities within 2-3 months. Thanks Abi

Paridhi Β· 6 February 2025

5/5

Google

I would like to recommend the Bacon Letting Team, to anyone who needs a very professional, experienced, knowledgeable and very caring letting Agent, to look after their rental property/properties. They are extremely good at what they do.

Gail Β· 14 August 2025

Agent replied Β· 14 May 2026

Dear Gail, Thank you for leaving your review, much appreciated πŸŽ‰ …

5/5

Trustpilot

Polly J

This is the second time we have used Balgores Hornchurch Lettings. Starr West was the lady who helped us find the right tenant for our property and I have to say she is truly a star 🌟 She was always attentive, very helpful and efficient when we had any questions or queries. She went through the letting process thoroughly and was always happy to help. This lady is a true asset to Balgores and will excel in this field. Thank for all your help Starr and I wish you all the best going forward πŸ™‚

Polly Β· 5 April 2022

5/5

Trustpilot

Fantastic service and very efficient…

Today we exchanged on our property using Balgores Hornchurch, 2 months after accepting offer!! Sale was slow at start but Billy at Balgores was persistent, continued to change things up and drive up interest, very knowledgeable of local market and also ensured only genuine buyers was shown round. After sale Donna picked up progression and was very good in pushing through the exchange swiftly, constantly providing regular updates and always available. Overall been very impressed with service and best we have used in all our purchases. Highly recommend

Lee Β· 30 March 2022

5/5

Trustpilot

Thank you to Jay and Team,

Thank you to Jay and Team,In a period of absolute chaos for buyers, Jay has been absolutely brilliant. Buying is a stressful process as it is, especially when you have 101 other buyers making ridiculous offers, when it starts to feel impossible, Jay stepped in and really helped. There was that sense of value as a buyer, which in some cases can feel some what lost in these crazy times. He's very honest and says it as it is. This is great because you know you can rely and trust what he's saying. What's great more than anything is his availability, If I've ever had any questions he's always quick to respond and question is always answered and resolved promptly. He knew what we where after and was able to find something that we loved. I would highly recommend using Balgores, especially Jay, a true asset to the team!!

Shafi Β· 18 March 2022

5/5

Trustpilot

Excellent work by Jay and Donna

I am not the kind of person who writes review but had to do this one for Jay @ Hornchurch and Donna. They both have been amazing. Jay was always there to help and this house purchase would have fallen through without the help of Donna. She is an excellent progress chaser. She kept me informed all throughout the process and went the extra mile to get things done. I have used other high street agent and no comes even close to the service provided by Both Jay and Donna. They are both doing an excellent job and if I was to ever look for an agent I will only be using Balgores Hornchurch.

Subhiya Β· 11 March 2022

5/5

Trustpilot

Balgores marketed and sold our property…

Balgores marketed and sold our property in basildon, from start to finish all staff were professional and happy to help. Special mention to Sarah Oakley who is a real asset to the sale process. All front of house staff are very good and keep you well informed in what is a lengthy and stressful process. Well done all, Marcus.

Marcus Β· 23 May 2019

Agent replied Β· 12 June 2024

Hi Marcus,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise alogn to Sarah! Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Trustpilot

A massive thank you to Chris Wilkinson…

A massive thank you to Chris Wilkinson who is the area manager for Balgores Mortgages. I was a bit sceptical of using Balgores in house broker service, but I am so glad I listened to them. Chris has been absolutely amazing from start to finish; incredibly professional, clearly knows what he's doing and talking about! He was very calm, approachable,accecable and reassuring. He was incredibly transparent about everything. Ticked all the boxes you'd want in a broker. He was also able to get me considerably more on my mortgage!The whole process felt swift and stress free. Thank you Chris and your team, cannot recommend enough (if you work for Police or NHS - no brainer, Chris really understands the payslip structure).

Shafi Β· 2 March 2022

5/5

Trustpilot

Fantastic

I would like to say a huge thank you to Sarah Oakley of Balgores. Sarah is very professional, hardworking and great with communication. Sarah went above and beyond to make our sale and purchase go as smoothly as possible. She put in a lot of hard work constantly chasing the chain and speaking to solicitors and constantly kept us updated all the way though. I would definitely recommend using Sarah and her team. Thank you so much Sarah, we really did appreciate everything you did for us.

Kelly Β· 2 March 2022

5/5

Google

As a landlord, I’ve been using Balgores for the past five years and I’m very happy with their service. Nikola and Paul are professional, easy to reach, and always follow up when needed. They make the process smooth and stress-free. I would happily recommend them to other landlords.

Iryna Β· 16 February 2026

5/5

Trustpilot

A huge thank you to Kellee and Donna!

We had an absolute nightmare of a time trying to sell our house for various reasons outside of our control (and Balgores' control for that matter)- land registry problems, an unprofessional solicitor on the other side, etc. etc. 2 sales fell through and the one that did finally go through took almost 6 months. I honestly think if we had had any other estate agents we would have simply given up. They didn't lose patience with us or our house and kept on going, getting us a decent price in the end.Kellee is an absolute professional- viewings were always lined up quickly and the communication was super. She even looked after our house when we moved abroad.Donna pushed everything through tirelessly and saved my sanity in the process! She is absolutely wonderful to work with.A huge thank you to both of you and everyone at Balgores!!

J.D Β· 5 February 2022

5/5

Trustpilot

Excellent service from Balgores, Hornchurch.

From the start Kellee was professional and very keen to sell our property.Her valuation was the same as another few estate agents, apart from one who severely undervalued. We used Balgores (Hornchurch) because Kellee shone through. Numerous viewings were arranged very quickly by her team, and Balgores did all the viewings backed up with regular communication.Dan of MAB was superb from start to finish with our mortgage. Donna Hickey was fantastic through the stressful last stages of the sale to completion. Balgores knew we were buying our next property via another estate agent, but they did not hound us. Well done Balgores, you've chalked up another happy customer.We would certainly recommend Kellee and her team at Hornchurch.

Pete Β· 5 February 2022

5/5

Google

Grant has been consistently excellent throughout a difficult and sensitive sale. Chasing solicitors at all the key points keeping the chain well informed and assisting in navigating issues as they arose. Highly recommended. (Source : allAgents)

Keith Β· 14 May 2023

Agent replied Β· 14 May 2026

Thank you for your kind review!

5/5

Trustpilot

Would recommend πŸ‘πŸΌ

Christian and his team took over our mortgage application following some severe incompetence from our previous broker. Christian was very prompt with his correspondence throughout the process of restarting our entire application and although we were incredibly upset about having to do this, he ensured the process was as painless as possible. We got things over the line within 3 weeks which we were very happy with. I would recommend Christian and his team to anyone with mortgage needs.

W.H Β· 8 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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