Trusted Agent profile · Loughton
Verified
★★★★★
1,016 reviews across 2 platforms
110 High Road, Loughton, IG10 4HJ
Balgores's office in Loughton, at 110 High Road, is rated 4.6 out of 5 across 1,016 reviews on two platforms, including 264 Google reviews rated 4.7.
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Every review we hold for the Loughton office, from every platform, shown as written. First names only.
5/5
GoogleWonderful service from the Lettings Office, Josh and Jessy in particular, always there to help if we have any niggles, so friendly yet professional, would not go anywhere else when renting out my property. (Source : allAgents)
Dear Flora, Thank you so much for your kind review ⭐⭐⭐⭐⭐
5/5
TrustpilotDiligent, helpful and patient
Nigel and Mackensie were diligent, helpful and patient in helping us remortgage our property for a second time - would highly recommend their broker services.
5/5
TrustpilotExcellent team
This is the second time I have sold and purchased via Balgores, Hornchurch branch and I highly recommend them. Special mention to Dee, Viktor and Donna - very knowledgable, and responsive.
5/5
TrustpilotBalgores Bring Results!
Balgores are my No. 1 "go to" agent whether it's selling or buying property - keeping me updated every step of the way. They have chased solicitors on my behalf all the way down the chain. This is the only agents that I've dealt with that have paid attention to every aspect of a sale or purchase and kept me updated at all times. This is especially due to the conscientious and untiring efforts of Sarah Oakley. Basically, anyone in this profession should look to Sarah Oakley to see how it should be done!I've also used Balgores for property lettings. Again, I can't fault their service in any way. Definitely one of the best agents that I've ever dealt with.
5/5
GoogleA great experience with Jack, helping is purchase our first home. Jack was responsive, made sure we were always kept updated and help us get it over the line. Thank you
5/5
TrustpilotThanks Michael & Grace for your help…
Thanks Michael & Grace for your help getting my property on the market and rented promptly and for your constant updates during the process.
5/5
TrustpilotAn excellent service
From our first approach to Balgores Upminster branch, they have been quick, efficient and offered an excellent service. The marketing was very good and we received an acceptable offer for our property within a few weeks. Once that offer was accepted, the Sales Progressor, Donna, was fantastic. She 'walked' alongside us all of the way until completion. Very many thanks to the whole Balgores team but especially to Donna. A real star!
5/5
TrustpilotDealt with Reece and he was 100%…
Dealt with Reece and he was 100% professional. Had my property rented really quickly. Well done Reece & Balgores. All the best Peter.
5/5
TrustpilotFantastic service provided from start…
Fantastic service provided from start to finish Pete and Claire were such a great help and made the whole process easy. Would highly recommend.
1/5
TrustpilotToo bad
If you are looking to rent a house and the landlord has placed the house with them, it is better to look for another real estate agency because that is what I do. They have nice houses but unfortunately they don't respond to any emails or phone calls I make. I don't know how they rent it but it's not normal.
5/5
TrustpilotHighly recommend Balgores Romford!
Highly recommend Balgores. We purchased our home from them and then sold it with them 7 years later. Kellee on the sales side was there the whole time keeping us up to date and managing the viewings. As soon as we accepted an offer, Louise took over and was a dream. She chased up for us, was on the ball with the solicitors keeping things moving. Total dream team. Highly recommend.
5/5
TrustpilotBrilliant agency
Brilliant agency, I would recommend Balgores for their excellent service, highly professional. We were always updated with the information needed, Sarah Oakley was brilliant. A positive experience dealing with Balgores.Highly recommended.
5/5
TrustpilotA very smooth end to end service …
A very smooth end to end service from Balgores Hornchurch, right from the initial valuation by Deepuk Sidhu, through to numerous viewings arranged by Jaimal Jamat and others and finally the consistent and regular communication kept up with us by Donna Hickey as we moved through the various stages of the sale to completion. Whilst we don't plan another move anytime soon (!) we would certainly recommend Balgores Hornchurch Branch for anybody else considering a move. Thank you to all staff at the branch.
5/5
TrustpilotExcellence
The staff were excellent and professional,friendly and helpful. We were kept informed at all points of the process of selling the property, taking away a lot of the stress and creating confidence. They always went the extra mile to make it as easy as possible. We would thoroughly recommend Balgores to anyone thinking of selling a property
Hi Stephen,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
1/5
TrustpilotUnprofessional and illegal practices
Unprofessional and illegal practices. I was told i had to obtain a mortgage in principle from their in house mortgage broker before i could view a property even though i already have a mortgage in principle from my broker. The staff i spoke to was condescending and rude.
5/5
TrustpilotReece was very helpful with viewings…
Reece was very helpful with viewings and explaining the lettings process in a stress free and professional manner
5/5
TrustpilotAmazing service, would recommend
We had been trying to get a mortgage in place throughout lockdown , however found that other company’s were very slow and Un-informative about the process. We were recommended to use Balgores mortgage adviser, and we couldn’t be happier for this decision, she has been very informative and friendly considering we are first time buyers and knew nothing about the market, when anything happened with regards to our mortgage, we were informed immediately and kept in the loop at all times, she was very accommodating to the times we could see her which was something that we had bad experience with other companies.
5/5
GoogleWe have just moved in to our new rented house and the staff at Micawber (Bacon and Co) have been brilliant. We have mainly been dealing with Josh who is very friendly and helpful however all staff are great. Thank you! (Source : allAgents)
Hi Sean, Thank you so much for taking the time to leave your review - much appreciated 🎉 …
5/5
TrustpilotWow wow wow amazing estate agents
Wow wow wow amazing estate agents, was so worried about selling my house as it was my first time, however Curtis and the team at balgores Dagenham made it easy. would recommend to anyone.Fantastic team.
5/5
TrustpilotFantastic team
Fantastic team, human approach and transparent from the start, not like most estate agencies i have dealt with in the past. Daniella is brilliant , caring and professional individual and would definitely deal with them again.
5/5
GoogleI have received excellent services from Sam. She has great knowledge of mortgages and financial market. Sam is hard working, very professional and has excellent customer support skills.
1/5
GoogleI think I have been very unlucky with this agent so far. First of all, the house was filthy when I moved in, when, I called Charisse I was told I had to request before moving to have professional cleaning,?? I have been renting for 20 years and every single agent has had the house cleaned for new tenants automaticly. The inventory received was far from accurate, so I had to give a report within 7 days to reflect all the things that were wrong, broken, dirty. I still have not received a reply to that email and none of the broken things stated on my report have been fixed yet. (although I chased) Then it has taken me more than a month to get the singed contract by landlord. (again, I have never moved to a property were the landlord hasn’t singed the contract before I moved in, don’t really understand this) On top of the above, before I moved in, the sink was changed but the contractor did not connect the pipes, it took almost 2 weeks for the contractor to come to fix it (no Dishwasher, no washing machine). After around 3 weeks my electricity panel started to give errors, when I checked the pipes behind washing machine & Dryer, the contractor had used tape to connect pipes and water was leaking straight to the switch (HIGH RISK). 2 weeks after raising this issue to the property management, the contractor still not willing to make an effort and only gives me slots that work for them and i have to keep on chasing Holly for updates. As mentioned to Balgores, this contractor is going to jeopardise the business. if I didn't think of moving the appliances, my house could have gone of fire .... Very disappointment with this State agent, apparently meant to be sooo good but my expierience so far its completely the opposite, showing the tenant is the last person/stakeholder they care of (if they care about the tenat that is). please see some pictures of the pipes and the state of appliances when i moved in.
5/5
TrustpilotA true professional
Jack has been a true professional in a complicated transaction. Very patient, and saw the bigger picture regards to working in the interest of his client, not just for himself! This is a truly remarkable quality.
5/5
TrustpilotGemma & Rohima from.day 1 have been…
Gemma & Rohima from.day 1 have been fantastic, dream team. Everything was simple with them. Thanks highly recommend.
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