Trusted Agent profile · Loughton
Verified
★★★★★
1,016 reviews across 2 platforms
110 High Road, Loughton, IG10 4HJ
Balgores's office in Loughton, at 110 High Road, is rated 4.6 out of 5 across 1,016 reviews on two platforms, including 264 Google reviews rated 4.7.
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Every review we hold for the Loughton office, from every platform, shown as written. First names only.
5/5
TrustpilotWow wow wow amazing estate agents
Wow wow wow amazing estate agents, was so worried about selling my house as it was my first time, however Curtis and the team at balgores Dagenham made it easy. would recommend to anyone.Fantastic team.
5/5
TrustpilotFantastic team
Fantastic team, human approach and transparent from the start, not like most estate agencies i have dealt with in the past. Daniella is brilliant , caring and professional individual and would definitely deal with them again.
5/5
GoogleI have received excellent services from Sam. She has great knowledge of mortgages and financial market. Sam is hard working, very professional and has excellent customer support skills.
1/5
GoogleI think I have been very unlucky with this agent so far. First of all, the house was filthy when I moved in, when, I called Charisse I was told I had to request before moving to have professional cleaning,?? I have been renting for 20 years and every single agent has had the house cleaned for new tenants automaticly. The inventory received was far from accurate, so I had to give a report within 7 days to reflect all the things that were wrong, broken, dirty. I still have not received a reply to that email and none of the broken things stated on my report have been fixed yet. (although I chased) Then it has taken me more than a month to get the singed contract by landlord. (again, I have never moved to a property were the landlord hasn’t singed the contract before I moved in, don’t really understand this) On top of the above, before I moved in, the sink was changed but the contractor did not connect the pipes, it took almost 2 weeks for the contractor to come to fix it (no Dishwasher, no washing machine). After around 3 weeks my electricity panel started to give errors, when I checked the pipes behind washing machine & Dryer, the contractor had used tape to connect pipes and water was leaking straight to the switch (HIGH RISK). 2 weeks after raising this issue to the property management, the contractor still not willing to make an effort and only gives me slots that work for them and i have to keep on chasing Holly for updates. As mentioned to Balgores, this contractor is going to jeopardise the business. if I didn't think of moving the appliances, my house could have gone of fire .... Very disappointment with this State agent, apparently meant to be sooo good but my expierience so far its completely the opposite, showing the tenant is the last person/stakeholder they care of (if they care about the tenat that is). please see some pictures of the pipes and the state of appliances when i moved in.
5/5
TrustpilotA true professional
Jack has been a true professional in a complicated transaction. Very patient, and saw the bigger picture regards to working in the interest of his client, not just for himself! This is a truly remarkable quality.
5/5
TrustpilotGemma & Rohima from.day 1 have been…
Gemma & Rohima from.day 1 have been fantastic, dream team. Everything was simple with them. Thanks highly recommend.
5/5
TrustpilotMichael was so informative and helpful
Michael was so informative and helpful, he made the whole process so stress free and straight forward. I am finally a home owner ...thanks Micheal..Will recommend you to my colleagues
5/5
TrustpilotA huge thank you to Gemma and…
A huge thank you to Gemma and Mackensie.They always updated me with my remortgage status.Your effort to help me is truly appreciated.Great service!Thank you.
5/5
GoogleNikola and Liam have been very helpful during my search for my next property would highly recommend them to anyone needing to secure their new home
5/5
GoogleThanks to Max and Jack for helping us through a challenging house purchase! They are quick to answer queries and do everything they can to help.
5/5
TrustpilotWhat can I say.....truly brilliant…
What can I say.....truly brilliant experience!!! From the moment I was in contact with Reece and Charisse, their professionalism, efficiency and communication throughout was exceptional. Excellent telephone manner and always on hand to answer my questions. I was always kept abreast of developments with regards to the progress and eventual viewing of the property. I was not disappointed when I eventually saw it. So far, the process has been made less stressful and painfree - all issues associated with moving home. Email communications all done in a timely manner. I have now had the pleasure to meet another member of staff Henry. Henry's telephone manner was professional and his knowledge of the area is second to none describing various key amenities i.e. leisure attractions etc etc - all very helpful to one moving into a new area. I cannot say enough about Reece, Charisse and Henry - all great assets to Balgores Property and I would definitely recommend this company to anyone looking to rent or purchase their home. Well done Team Balgores and keep up the sterling work !!!!
5/5
GoogleSuperb agency with exemplary personal service.Paul and the team continue to go over and above in all their efforts and nothing is ever too much trouble. Thanks for everything to date.
5/5
GoogleSuper service from the lettings team when finding a new tenant for us for our latest investment property. Highly recommend the team and serice they give is amazing (Source : allAgents)
Thank you for your kind review Tony 🙏 …
5/5
TrustpilotFantastic service from start to finish
We have nothing but praise for all the team at Balgores. Over the past few years we have tried to sell our home with other agents to no avail so we thought we would give Balgores a go.We had between 25 and 30 viewers over for weeks and ended up with three potential buyers and a bidding war between two of them.However, that's when Balgores hard work started. We accepted an offer from one of the bidders and were in a chain of six, in the middle of the pandemic with stricter lockdowns on the horizon. The chain almost collapsed when one of the houses in the chain was significantly revalued. Throw in a couple of completely incompetent solicitors and difficulty finding removal companies and, overall, it was very stressful and difficult process.From engaging Balgores to sell the house right through to 'moving day' all the team were extremely polite, hardworking and professional. Many many thanks to everyone at Balgores who we would certainly recommend
5/5
TrustpilotCouldn't fault it!
A young man named Liam was so fantastic when I was viewing and was so professional! it was excellent to have someone who gave very intricate details and presented it very well!
5/5
TrustpilotGreat experience with Balgores in…
Great experience with Balgores in Loughton, each staff member was a pleasure to deal with and extremely helpful throughout the process. Jack was Very professional. I would not hesitate to recommend them.
5/5
TrustpilotTop quality estate agent service
I bought a lovely 3 bed semi with my partner. We wanted a home which was close to everything we needed with a fairly big garden for our 3 dogs and parking for 2 cars. Curtis at Balgores was ever so helpful from start to finish, He was available to talk at any point during the day, I know this as I had a panic moment about the price and called him at 8:30pm at home and he was happy to hear from us and gave us all the help and advice we needed. His team at Balgores kept us in the loop with updates about every step of the buying process, something that we’ve not received when using other estate agents in the past. If I look to ever sell my home, il definitely be looking to use Balgores as my agent as I was so impressed with the service.
5/5
TrustpilotBalgores Romford
Balgores Romford, sold my new development in Essex. Presented superb photos and a very detailed and comprehensive description. Marketed on numerous advertising avenues. Took control of the whole process from start to finish and didnt have to worry about anything. The paperwork trail was all issued as and when things happened, from viewings, offers, declined offers, agreed offers, contracts issued, exchanges and completions. And throughout the conveyancing process, chased all the relevant parties to make sure the sale didnt delay. I could not recommend them more, excellent agents.
5/5
GoogleA polite and efficient manner was upheld through the whole process! Special thanks to Kezia. Will be recommending this company to people in the area.
1/5
TrustpilotBALGORES ROMFORD Honestly wow
BALGORES ROMFORD Honestly wow. So unprofesional people. Got a time for a viewing 1 bed flat, and less then one hour before viewing the flat,got message that it’s canceled, no explination,nothing, we been coming from kinda of far to check that flat and we was so exited, and on our way we just got a text ,that they cancel our viewing... Tried to call and get an explination, but we got the same text again that it’s canceled... Honestly so unprofesionall, saw alot of bad reviews about this agency, couldn’t believe they actually such unprofesional people. AVOID agency’s like that... Nothing cost to answer the phone and explain situation...Honestly wouldn’t give even 1 star if would have an option.
5/5
GoogleExcellent estate agent. I’ve dealt with numerous agents over the last decade due to a small property portfolio. Scott at Bacon & Co is undoubtedly the best I have encountered. Worked tirelessly to keep a long chain alive during difficult times in the property market. Very realistic valuations. Highly recommended.
Thank you for leaving a review of your experience David, a pleasure to help 🫡 …
1/5
TrustpilotThe worst agency services regarding…
The worst agency services regarding lettings on the market. We recently rented a house through Balgores agency, dealing with two ladies Toni Jones and Katrina. When we saw the property they assured us, the agency will make sure everything will be in perfect condition and in working order for us to move in. And also they will carry out all the health and safety checks, to make sure the house is ready to be rented. We were also promised a deep cleaning of the property. All this mentioned above, did not happen. This two ladies are are the most despicable liars. When we received the keys, we discovered that the electricity meter is faulty and also the electrical fuse was faulty and a danger to the house. The downstairs toilet was faulty, when you flushed the toilet water was coming out underneath, the backdoor was broken, could not be locked, the thermostat was not working, the owen was not working and the smoke alarms are not working either, also the radiator in the bathroom was broken and leaking badly. We think they just paid someone to sign their safety checks, so they can rent out the house as soon as possible and to get their commission. We intend to act legally against this despicable and discriminatory behaviour. Just because we are Romanians it doesn't mean we can be treated like this. It's a pity I can't upload pictures of the state of the property.
5/5
TrustpilotThis is the third time I have used…
This is the third time I have used Peter and Claire at balgores. Yet again they have both been fantastic. We have been updated all the way through, even when there has been issues, Peter has always managed to sort them for us. Great service and will 100% use these guys again
5/5
TrustpilotExcellent service provided by Ali…
Excellent service provided by Ali Mehmood, Morgage advisor at Balgores Property. Ali si the friendliest and nicest person who will go above and beyond for his customers. He was always so helpluf, he would take time to explain everything to us and he is genuinly a great professionalist. He is an expert at his filed and I can't thank him enough for all his help on our property
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