Balgores Loughton reviews

★★★★★ 5/5

Trustpilot

Billy was great all the way through and…

Billy was great all the way through and worked very hard to get my purchase over the line. Always kept me up to date with what was going on at every step.

Simon · 16 June 2023

★★★★★ 5/5

Google

Balgores did a fantastic job and really went above and beyond with our particularly complex house purchase. Special thanks to Gosia and Dan who made the whole purchase process as stress free as possible.

Agnieszka · 16 April 2023

★★★★★ 5/5

Trustpilot

Hannah Potter has been amazing I highly…

Hannah Potter has been amazing I highly recommend her. She has been great extremely with working to tight deadlines and ensuring the solicitors and her client are updated throughout every stage of the process. I am extremely thankful. I am now days away from moving into my home!

Aisha · 21 June 2021

★★★★★ 1/5

Trustpilot

Underpricing for quick sale and commission

Balgores agent grossly underpriced my property. Simply looking for a quick sale and thus quick commission. Took me for a fool. Will put property with another estate agent, who priced it accurately.

Roop · 15 August 2025

★★★★★ 5/5

Trustpilot

Huge thanks to the Hornchurch team…

Huge thanks to the Hornchurch team especially Deepuk and Donna who totally owned the sale of my Fathers house and pulled out all the stops to get the job done at best possible price . Guys you were fab.

Martin · 21 September 2022

★★★★★ 5/5

Trustpilot

Excellent mortgage advisors

Glenn and Claire were really helpful sorting out my mortgage to buy a property. Excellent service. Regular update and clear communication. Really happy with them

Shuvamay · 22 November 2023

★★★★★ 5/5

Trustpilot

Excellent advice and service

I have used Michael a couple of times and he is very knowledgeable about the mortgage market and gives excellent advice. Both he and Mackenzie were always available whenever I needed them throughout the mortgage application process, which was very assuring and really sets them apart as excellent advisors.

Damian · 24 February 2021

★★★★★ 5/5

Google

Excellent team! I have interacted with many estate agents in the past, but the experience with Bacon and co is really great, they are very quick, responsive, helpful and convincing. I have dealt 2 property sale / purchase and rental transactions with no trouble or no extra costs.

KR · 14 May 2023

★★★★★ 5/5

Trustpilot

I would highly recommend Balgores…

I would highly recommend Balgores Property Hornchurch especially Jay for helping us find our new home and was alway helpful and willing to assist viewings etc. Christian (mortgage advisor) was also very approachable and the whole mortgage process was very quick and painless.

David · 10 March 2022

★★★★★ 5/5

Trustpilot

Sterling performance

Kurt and his team were professional at the least and above and beyond at the most. They even offered to put out a selection of biscuits for us, but on a diet so...Anyway, if I ever move away from this splendid area I will be going back to them.

Jim · 21 January 2021

★★★★★ 1/5

Trustpilot

Be afraid, very afraid..........

I unfortunatly chose Balgores as my managing agent. So many issues, nothing ever compleated professionally. The two "ultra ideal" tenants moved five people in on day one (no checks) The tenants gurantor was again not checked, later found to be dutch national, no chance of ever getting anything off him since brexit. Landlord rent/legal protection insurance not taken out despite taking the fee for three years. When we came to claim, the company had not been paid. Balgores response was to cancel our management contract!!!! We had to use bailiffs to get tenents out - cost a fortune in lost rent etc. Even getting the ideal tenents deposite back was a fiasco. We then took Balgores to court, they settled out of court so as no CCJ would appear against them. This company is incompetant at a level that cannot be described, I have email addesses of 20+ different staff, staff turnover is a good indicator of a useless company. Unsurprisingly any problem was always due to someone who had left. I ended up actually feeling sorry for the staff, the way you feel pity for alcoholics/drug addict and homeless people - lives out of control - people who need help to sort out the mess they cannot even comprehend. If your a landlord - join NRLA - saved my life.

John · 20 April 2023

★★★★★ 5/5

Trustpilot

Thank you Peter for your assistance…

Thank you Peter for your assistance throughout the loan process. It was a great job, and almost a miracle :) I can truly recommend you to anyone who needs a mortgage. Thank you!

Edyta · 16 March 2023

★★★★★ 5/5

Trustpilot

I have purchased my first property…

I have purchased my first property through Balgores which was a smooth process with a helpful and proactive service. Thank you to Donna Hickey for being on hand and Chris West for being so attentive. Highly rate Balgores and their service

Lauren · 4 May 2022

★★★★★ 5/5

Trustpilot

I successfully became a first time home…

I successfully became a first time home owner with the help from Peter Walker and Claire. You gave me a great service, supported with all my questions and was just a text or phone call away, 7 days a week. This made the process seamless and stress free. Thank you so much for going the extra mile! I recommend Balgores property, specifically Peter! P.S - He gives you 3 beautiful rules you need to start your new home!

Joan · 10 June 2023

★★★★★ 5/5

Google

Nikola who was the agent on our letting was super helpful and responsive. Right from the first time we attended the viewing, she made herself available to our questions and swiftly responded.

Uthman · 24 July 2025

★★★★★ 5/5

Trustpilot

Great service

I recently both a property through Balgores and A am very pleased with the services And with the attitude and professionalism what they have with they clients Especially Victor that its been advertising is and helping to find the new property

Ciprian · 11 March 2022

★★★★★ 5/5

Trustpilot

Couldn’t ask for a better service

James of Balgores Hornchurch has been amazing through our search for the perfect property. Professional, punctual and helpful, as well as friendly and energetic! Made himself available for advice above and beyond what is expected of any estate agent. Couldn't ask for a better service.

Andrés · 14 July 2021

★★★★★ 1/5

Trustpilot

DONT WASTE YOUR TIME they missed out on big commission! Disgusting customer service

Arrogant company with disgusting customer service!!! they have no idea how to sell a property when they judge on who can actually see it!. We had a big deposit and was able to pay the property price but as we didn’t go with their in-house mortgage advisor they had told us we could not see the property, and didn’t want to WASTE their vendors time! After saying that we reluctantly decided have a chat with him to ease their concerns about us WASTING THEIR TIME. He arranged to call us at 4…. That did not happen He called us at 5.45 to be told that he was “busy with paperwork” (no sorry) but he could go through it now.. we have 2 kids and was in the middle of dinner. So we said we haven’t got time to go through it all right at that second so we just asked again if it was possible to view the property this weekend before we potentially miss out with someone else making an offer…. Again we was told that they didn’t want to waste their time… so we said THATS FINE. We are CLEARLY wasting our time with this companyThey missed out on commission as we are pretty much ready to buy with a large cash deposit and no chain. Well done to balgores staff I’m sure you manager is proud of you. (Which I’m sure he actually is…as ive read SO many bad reviews of this company on trust pilot!) DONT WASTE YOUR TIME!

Nicola · 10 March 2023

★★★★★ 1/5

Trustpilot

Awful

Awful, we wanted to view a property and was told by Sean we had to have an agreement in principle in place or they would have to validate my earnings to satisfy their vendor. Never heard such absolute rubbish. It’s clearly a hard sell to get you to use their mortgage advisors. Disgusting service and I was spoken to like i was stupid and didn’t understand how mortgages work (despite having had multiple mortgages and owned properties for over 20 years) and a large cash deposit.

Darren · 10 March 2023

★★★★★ 5/5

Trustpilot

Highly recommend Christian…

I can’t recommend Chris Wilkinson enough. Having never used a broker before I didn’t know what to expect but he couldn’t of been more helpful. In fact we got our mortgage approved within 24 hours, amazing. We would highly recommend Christian!

Emma · 8 March 2022

★★★★★ 5/5

Trustpilot

Very professional and very…

Very professional and very efficient.Would thoroughly recommend them.On market to completion in six weeks.That is the way it should be.

Mr · 23 May 2019

★★★★★ 5/5

Trustpilot

Extremely efficient service…

Working with Toni at Balgores Lettings Romford has been a great experience. Not only has she provided a very efficient service, she is also very knowledgeable and responsive, whenever a question arises. For first time landlords the process has been extremely seamless. I would thoroughly recommend their services.

Craig · 24 October 2020

★★★★★ 5/5

Trustpilot

Emily done a fantastic job for our…

Emily done a fantastic job for our house hunt. She was incredibly helpful. Was able to find what we wanted with her help. The way she helped us it was amazing. Fantastic service she provided to us. A big thank you to Emily and her team.Shafia Chowdhury

Shahrin · 21 January 2021

★★★★★ 5/5

Trustpilot

Helpful service

I have had a really tough time searching for my perfect property in a reasonable budget. When I contacted Balgores the agent Curtis was very knowledgeable of the market and helped me find my dream home. I would recommend Curtis to anyone searching for a new home.

Jimmy · 21 January 2021