Trusted Agent profile · Loughton

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Balgores Loughton reviews

4.6

★★★★★ Excellent

1,016 reviews across 2 platforms

110 High Road, Loughton, IG10 4HJ

Balgores's office in Loughton, at 110 High Road, is rated 4.6 out of 5 across 1,016 reviews on two platforms, including 264 Google reviews rated 4.7.

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4.7 / 5

264

Reviews on Google

This office

Trustpilot logo

752

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Loughton office, from every platform, shown as written. First names only.

3/5

Trustpilot

Got better eventually

After my initial confidence with selecting Balgores, I have to say that for a considerable amount of time I was somewhat disappointed with the service received against what had been promised. Although they were efficient at arranging viewings and marketing the property, the lack of contact did frustrate me. I lost count of the number I times I had to contact them to find out what was happening! To be fair, this was resolved after the member of staff I had been dealing with left the company. Also some small niggles about the front door not being locked properly and lights left on when they showed prospective buyers round.That being said, after the change of staff, things progressed quite quickly and a sale was achieved.

Diane · 13 November 2019

Agent replied · 12 June 2024

Hi Diane,We're sorry to hear that the initial proceedings didn't quite reach our usual standards - we pride ourselves on providing a fantastic service throughout the sales process. We are however pleased to hear that once a new member of staff took over that the process was more positive from there on.If you have any further questions or queries please do not hesitate to get in touch with us again!Kind regards,Brad Stanton, Branch Manager of Balgores Chelmsford

5/5

Trustpilot

Above and Beyond

Cannot recommend Peter and the team at Balgores enough. They have assisted us no end through the toughest house move you can imagine, always punctual and concise and go above and beyond to get things over the line, at all hours imaginable. Thank you all, Reece and Rachel.

Reece · 17 November 2022

5/5

Google

A big thank you to Max at Balgores Loughton. He guided me through the process of buying my property and I was impressed with how he responded to all my queries quickly and kept me up to date on what was happening. Very professional. Definitely recommend him and the company.PositiveResponsiveness, Professionalism

Carol · 20 June 2022

5/5

Trustpilot

One again the team at Balgores…

One again the team at Balgores Hornchurch lead by Billy Gill, provided a seamless and stress free sale of property having used Balgore’s previously this time was exceptional. Balgore’s don’t offer a service where you’re a name, house, number on their books to sell and meet target’s they listen to are both parties needs and in this instance it proved a huge success for both matching seller and buyer without even the need to go to the street marketing and ensured the sale was expedited within 6 weeks. Faultless, making it stress free for all.

Miss · 23 May 2019

Agent replied · 12 June 2024

Hi Lucy,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Trustpilot

Finding a new home

Finding a new homeFinding a new home is hard enough, especially with the pandemic we are in and all the uncertainty. The team in Romford Lettings made this an absolute dream to do. The boiler cut out and the property management team sent an engineer that day who managed to get it all up and running. Cannot recommend enough

Chris · 21 January 2021

5/5

Trustpilot

Best team ever.

A big thank you to the entire team At Balgores estate agent. I have just completed my first home purchase with this incredible and talented team. If you’re a first time buyer give them a call, I’m sure you’ll receive excellent care. I massive thank you to both George and Femi for all the help they’ve provided me with and regularly updating me with my purchase.

Abdifatah · 30 September 2024

5/5

Trustpilot

Process was made easy and stress free

Process was made easy and stress free! Just would like to thank the team at Balgores Hornchurch especially Donna Victor and Deepak who all were very responsive and professional throughout this process. I would highly recommend them for anyone trying to purchase a property. thank you Luman

Luman · 14 November 2022

5/5

Trustpilot

PeterWalker and Claire Dartnell

Peter Walker and Claire Dartnell at MAB were really professional at arranging our mortgage, this is not the first time they have done this for me and if I ever move again it won't be the last, everything was very clearly explained they were always available to answer my questions, the whole mortgage process can be fairly painful but the team MAB.org do everything possible to reduce the stress, thank you both

Dan · 5 June 2024

5/5

Trustpilot

A big thanks to Balgores

I cannot praise Balgores enough,we completed during lockdown which wasn’t with out its challenges but the team at Balgores have been amazing ,a special thanks to Billy the manager who has been professional and exceptional keeping his finger on the pulse throughout the whole process ,I would highly recommend Balgores .A big thank you to the whole team.

Donald · 26 January 2021

5/5

Trustpilot

Balgores Romford

Initially viewed a flat and when we realised we could afford something more Anj suggested we view a house just around the corner. Straight away Anj went to get the keys to show us around, and this is the house we ended up purchasing. Very accommodating and helpful, all the way through the process. Would definitely recommend! Thanks.

Cam · 21 January 2021

5/5

Google

Balgores was able to get through our house purchase and meet the stamp duty deadline in a very tight window. A very responsive and professional team who maintained contact via email and text and gave regular updates. Jack was especially helpful in sorting things out and being flexible. Would 100% recommend

Jerome · 16 April 2022

1/5

Trustpilot

shit compani

I contacted them, they know absolutely nothing about the property being sold, i.e., how can I not know about leasehold, council tax, they say they will call back, but they never call back

Jevgenijus · 25 October 2025

4/5

Trustpilot

I found that Tom was extremely helpful…

I found that Tom was extremely helpful and such a very polite young man I would have no problem with dealing with Tom and certainly recommending him to any future friends and colleagues. He rang me back when he said he would and anything that was asked of him he carried out. Thank you so much Tom for your kindnessMrs Sue Robinson

Gary · 6 September 2019

5/5

Trustpilot

amazing first time experience

Shout out to Gemma in particular who always provided excellent customer service and supported us through a not-so-easy process for our first property. She will guide you with her rocking-solid expertise while being super responsive 24/7. We highly recommend working with Gemma and Mortgage Advice Bureau. Morgane and Antoine.

Tony · 6 July 2022

5/5

Trustpilot

We have recently sold our house through Balgores Upminster…

We have recently sold our house through Balgores at Upminster. Chris was absolutely brilliant, really professional and helpful throughout the sale, nothing was too much trouble. Also Donna the Sales Progressor was also excellent, keeping us updated all the time. Would definitely recommend Balgores.

Paul · 16 January 2023

5/5

Google

Balgories in loughton are so lovely to deal with, Big shout out to Jack, Daniel and Gosia who have been helpful, friendly and Professional throughout the whole experience, excellent service, always keeping us updated. Thank you all for all your help.

Francine · 16 April 2023

5/5

Trustpilot

Brilliant service Balgores Hornchurch.

The service Balgores Hornchurch provided was amazing from start to finish. Especially Charlie who was extremely helpful and was always contactable during the whole process. He was always willing to open up the property we were buying and gave us regular updates on the purchase progress of our first home. We would highly recommend Balgores. Thank you for your hard work Charlie.

Mr · 9 June 2019

5/5

Google

A great experience with Jack on a bit of a complex purchase with a chain which was taking time to move along. Jack was responsive, very professional and he put in the time to make sure all parties involved were communicating and happy. We are very pleased :) Thank you!

Valentine · 16 April 2022

5/5

Google

A big thank you to Max at Balgores Loughton. He guided me through the process of buying my property and I was impressed with how he responded to all my queries quickly and kept me up to date on what was happening. Very professional. Definitely recommend him and the company.

Carol · 16 April 2022

5/5

Trustpilot

Peter Walker in the mortgage department…

Peter Walker in the mortgage department team is exceptional. His extremely knowledgeable, informative and will go over and above to make sure that , you get your needs met.I have never in my 20 years of mortgaging and re-mortgaging had such , great level of customer care. Peter , you are , outstanding!. To Balgores SMT - thank you for a seasoned mortgage broker.

Grace · 30 September 2024

5/5

Trustpilot

A brilliant team

Would highly recommend - the marketing and viewings were handled brilliantly by Josh, Niall and team - they were an absolute pleasure to deal with and couldn't do too much for us, and then Sarah went above and beyond to help us get to exchange, keeping momentum up and removing a lot of the hassle.

Nick · 15 June 2021

5/5

Trustpilot

Recently sold and purchased a house…

Recently sold and purchased a house with Balgores. Great service from start to finish. Nothing was too much trouble, kept up to date with everything on a regular basis. Chris and Jess were extremely helpful and Donna in sales progression was very efficient too. Would definitely recommend this estate agent.

Mrs · 4 April 2022

1/5

Trustpilot

DO NOT USE THIS AGENT THEY ARE LIARS

DO NOT USE THIS AGENT THEY ARE LIARS I viewed the property and it was confirmed and I was waiting for the documents for a week my phone calls and then Nikola who was supposed to send me the documents lied and then said the property was offered to someone else after we had a agreement

Mr · 15 January 2025

5/5

Trustpilot

I have received a fantastic service…

I have received a fantastic service from the team. Donna has been a superstar and the Dee and Viktor to. If I could give 10 stars I would. Would like to give a big thank you to the whole team and was a pleasure working with them all.

Robert · 10 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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