Trusted Agent profile · Loughborough · Leicestershire
Verified
★★★★★
390 reviews across 5 platforms
3 Swan Street, Loughborough, Leicestershire, LE11 5BJ
Newton Fallowell's office in Loughborough, Leicestershire, at 3 Swan Street, is rated 4.8 out of 5 across 390 reviews on five platforms, including 158 Google reviews rated 4.7.
158
Reviews on Google
This office
51
Reviews on Facebook
This office
77
Reviews on View Agents
This office
86
Reviews on Direct reviews
This office
18
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I could not have asked for an easier experience selling a house. An amazing team that went above and beyond in every way - Kerry, Sue, William, Elliott ...Read all 33 from sellers
Newton and Fallowell, particularly Sue, but also Jess in Sue’s absence, made the process of buying our property happen. We had a particularly difficult sale ...Read all 16 from buyers
Newton Fallowell Loughborough is a proudly family-run business built on a genuine love for homes and a deep passion for property and people. With over 25 years of local expertise, we’re here to guide you through every step of your moving journey, whether you're upsizing, downsizing, relocating, or simply ready for a change. Our culture is rooted in positivity, innovation, and a belief that mindset matters. As Henry Ford once said, “Whether you think you can, or whether you think you can’t, you’re right.”, and we choose to believe we can! That belief drives us to invest in our people, who in turn deliver outstanding results for our clients. From Sales and Mortgages to Land and New Homes, our experienced and passionate team is committed to making your move smooth, informed, and successful. We’re a qualified team accredited via the National Association of Estate Agents (Propertymark) and even prouder to be trusted by our community year after year.
Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
5/5
GoogleThe team at Hartleys Loughborough are superb. We have both bought and sold through them, and it is only thanks to them that we are where we are now. The team are friendly, professional and have a fantastic working knowledge of the housing market in Loughborough. We can't recommend them highly enough.
5/5
Direct reviewsThe team at Newton Fallowell in Loughborough were excellent. They kept us informed throughout from instructing them to put the property on the market right up to completion. They were all very pleasant and efficient.
4.6/5
View AgentsIn for Christmas
I recently purchased a property in Loughborough. I was very happy with the service provided by Newton Fallowell. They were extremely throughout the process, answering any queries quickly and liaising well with the vendor and solicitors. I can now enjoy Christmas in my new house.
5/5
View AgentsProfessional, helpful and reliable.
Everyone we dealt with at Newton Fallowell Hartley’s was excellent. They explained everything carefully and in language that a layman could understand. Jessica was our main contact and she could not have been more helpful, reliable or professional. And everything was done in a friendly and good-humoured way. Highly recommend.
5/5
GoogleJessica was absolutely amazing through the process of purchasing our new property. She was informative, helpful, fighting our corner and pushing all the way. We would recommend Newton Fallowell in a heart beat.
5/5
GoogleStaff were truly professional we can't praise them enough. Jessica was our sales negotiator who did most marvellous work to ensure everything went smoothly. Highly recommend Newton Fallowell.
5/5
FacebookWith Richard Morris and his team you cannot go wrong! Front initial contact to the end Richard and his team have been nothing short than perfect. Proficient and accurate with all details and communication and has made the process for our move smooth and a lot easier than normal. Thanks guys!!!!
5/5
Direct reviewsNewton Fallowell staff are a credit to you. Communication is key with any sale / purchase and the staff at NF were excellent. Every time I made a call or sent an email it was responded to. The staff were instrumental in making contact with both parties and solicitors on both sides of the sale / purchase and ensured things kept moving. I cannot praise the staff enough. I would recommend NF to any of my friends or family
5/5
FacebookSue& her team went out of their way to help us , from selling a house , to buying another, plus finding a mortgage. We felt there was always somebody at the office to help us , what ever the problem was, Thank you Kathryn & Laurence
5/5
FacebookGreat to have an estate agent that deal with all your requests in the most professional manner.I would recommend them to anyone, every problem was solved instantly,they deliver what is promised so reliable and friendly too. Thankyou to Sue and the team for making our move so stress free.
5/5
View AgentsAn Excellent Team
It was a pleasure to deal with the team at Newton Fallowell Hartleys. The photos of the house were excellent.. Viewings were arranged efficiently and there was always prompt feedback and good communication. Many thanks to all but especially Sue Moores who we had the most dealings with..
5/5
Direct reviewsA brilliant service from start to finish always there if you needed them, Amanda is a star really helpful, goes out of her way to help, if we sell again it wil definitely be with Newton Fallowell,, Thankyou for everything
5/5
GoogleExcellent service, especially Amanda who looked after us throughout the process. Thank you!
Hi Andrea, we really try to deliver a service you'll shout about and you have! Thank you. We hope you're very happy in your new home!
5/5
GoogleCouldnt recommend their service enough!! Always ready to help, Always happy to push the case and chase with Solicitors, Very professional people especially Ms Sue Moores, Sales Manager from Loughborough 🌟🌟🌟🌟🌟 5 Star!!
5/5
Direct reviewsCouldnt recommend their service enough!! Always ready to help, Always happy to push the case and chase with Solicitors, Very professional people especially Ms Sue Moores, Sales Manager from Loughborough ???????????????????? 5 Star!!
5/5
GoogleSue, Amanda and Jess I couldn’t recommend you all enough. We were not your client. It we’re buying a property you were selling. You ALL went above and beyond and did so much chasing for us in regards to the sale of our own property that without your help and constant assistance would not have been updated/ progressed or got everything sorted as soon as we did! You show just what estate agents should be like and more. You all go the extra mile and we’re so calm , kind, understanding and determined. I would recommend you to anyone and if I ever need an estate agent I would not think twice to come to you!! Thank you!!!
5/5
Direct reviewsThroughout the process of selling our late parents house, Newton Fallowell staff have provided a first class service. The initial visit to prepare for advertising the property was extremely thorough and communication thereafter was excellent. The arrangements for showings to potential buyers ran very smoothly. Help and guidance continued throughout and due to the persistence and professionalism of our negotiator Sue, we were able to achieve the best sale price possible. Newton Fallowell are highly recommended.
5/5
GoogleRichard is a rare breed in Estate Agency. He is consistently looking to improve his business and find ways of helping Vendors achieve the highest net price for their biggest tax free asset as well as helping Landlords maximise their investment. Highly recommend.
5/5
GoogleThanks to Jess, Richard, Sue and all the team for their sound advice and gentle guidance through an emotionally challenging house sale.
5/5
View AgentsFirst class service
Just to say a big thank you for the professional service and excellent communication throughout the recent sale of our house . Special thanks to Sue for her helpful and calm advice when issues arose . Would definitely recommend as an agent .
5/5
GoogleNewton Fallowell were efficient and professional in dealing with my request for a property valuation, excellent service from all members of the team that were involved. Fantastic customer connection likely born out of the vast experience in the Loughborough office.
5/5
View AgentsSuperb service
Hartleys in Loughborough were the agents for the house we were purchasing. We had some problems with information flow between the developer and our solicitor but Sue & Amanda really went over and above to sort all the issues and enable completion. Absolute stars.
5/5
Direct reviewsWe received a really oustanding service in every way. The team was friendly and professional. We felt they worked hard for us, particularly in dealing with the solicitors and buyers/sellers up and down the chain, and helping achieve a good and timely outcome for us. We've recommended Newton Fallowell twice more to our friends since we started our move, and I'm pleased to say, our friends have had the same experience.
5/5
GoogleAbsolutely superb and professional service from start to finish. All agents clearly are very knowledgeable and without their negotiation skills and expertise we would not be where we are today in our new home. We could not recommend Newton Fallowell highly enough and we would never use another agent to sell a house.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
33 reviews from sellers, rated 5.0 out of 5 on average. For example, Val wrote: "I could not have asked for an easier experience selling a house. An amazing team that went above and beyond in every way - Kerry, Sue, William, Elliott ..."
16 reviews from buyers, rated 5.0 out of 5 on average. For example, Lorraine wrote: "Newton and Fallowell, particularly Sue, but also Jess in Sue’s absence, made the process of buying our property happen. We had a particularly difficult sale ..."
