Newton Fallowell Loughborough reviews from buyers

★★★★★ 5/5

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Above and Beyond Service

Newton and Fallowell, particularly Sue, but also Jess in Sue’s absence, made the process of buying our property happen. We had a particularly difficult sale (using a different agent, in Cambridgeshire). Suffice to say that had Sue not been so proactive in helping with an ongoing number of issues down the chain, the whole process would have fallen through. Communication from Newton and Fallowell was SUPERB, it was the only way we could keep track of what was happening. A professional and friendly service from a company that give the impression of really caring. We would not hesitate to use them again in the future and would also recommend them highly.

Lorraine · 13 March 2024

★★★★★ 5/5

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A lovely and honest man with some great communication skills

Elliot is a very good polite man. We love the way he explains everything about the property in detail. He is honest has some great communication skills.

Chandrapal · 3 November 2025

★★★★★ 5/5

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Simply excellent

We moved house in June and are extremely happy in our new home. I wanted to extend an email of thanks and great appreciation to you and your team, especially Sue, for all that was done to get the sale to complete. Both us and our buyers used the online solution for Estate Agency and I now understand the pitfalls with such an approach. I genuinely believe that without Sue this sale would still not have completed. She was absolutely brilliant throughout. She showed an absolute commitment to progressing the purchase and did so up and down the chain, which I am sure was made much harder due to the “faceless” agents with whom she was trying to communicate. Should we move again I will have no hesitation in using your services because they have proven to be worth every penny and I am sorry you must face such stiff competition from the services we opted for without the the comprehension that if it weren’t for practices like yours sales wouldn’t complete. Please acknowledge our gratitude to Sue, she deserves recognition but I am sure you are aware of this. And thank you for your decency, professionalism and proactive approach to finding us this wonderful home.

Thomas · 13 July 2021

★★★★★ 5/5

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Fantastic service by Loughborough branch

I have recently purchased property in Loughborough through Newton Fallowell and sold my previous home (with other agent). I must say that if not for the professionalism and attitude of all ladies at Newton Fallowell that dealt with my case it wouldn’t have happened. We were step away from transaction falling through and it’s only thanks to their effort that it all ended well. Special thanks to Jessica who was my main contact. I highly recommend Newton Fallowell Loughborough to anyone who requires professional, high quality service

Ewa · 10 January 2021

★★★★★ 5/5

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Above and beyond

Sue Moores is an absolute star! If any seller wondered what an estate agent does to earn their fee Just as a buyer. I bought a property and was absolutely astounded by how hard sue worked to resolve any issue as they arose and there were a lot! Without Sue's work we would not have bought the house. Nothing was too much trouble, very professional excellent communications can't fault the service in any way.

Peter · 24 February 2017

★★★★★ 5/5

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Jessica was amazing from start to finish of the purchase of our new home

I would recommend Newton Fallowell in a heart beat, the team from start to finish have been amazing, keeping us more up to date than our solicitors and really taking alot of the stress away during the process. Jessica who has been our main point of contact has been awesome, and she has really made this process easy and (on the whole) stress free. Thank you so much! Sophie & Robin

Sophie · 28 September 2022

★★★★★ 5/5

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Brilliant

I brought my new home from this agents, they were so helpful to me, they all but mainly Amanda went out of their way to help so I could get my new home, I felt I could phone them at any point and ask them nearly anything and even after moving in they have helped me with a few things, couldn't wish for a better service or supporting in moving thank you

Amanda · 12 September 2017

★★★★★ 5/5

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1st Class Service

Newton Fallowell didn't act on our belhalf but where the agent for the property we purchased. Sue was fantastic from day one and helped push the process forward at every opportunity. Keeping us in the loop and going above and beyond. Wouldn't hesitate to work with them again.

Tom · 4 January 2021

★★★★★ 4.6/5

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In for Christmas

I recently purchased a property in Loughborough. I was very happy with the service provided by Newton Fallowell. They were extremely throughout the process, answering any queries quickly and liaising well with the vendor and solicitors. I can now enjoy Christmas in my new house.

Mark · 22 December 2020

★★★★★ 5/5

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Superb service

Hartleys in Loughborough were the agents for the house we were purchasing. We had some problems with information flow between the developer and our solicitor but Sue & Amanda really went over and above to sort all the issues and enable completion. Absolute stars.

Paul · 8 September 2017

★★★★★ 5/5

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support the whole way

Amanda at Newton Fallowell in Loughborough was excellent and took every step of my house purchase journey with me. She has since done the same for 2 of my family members......she is a star with integrity! Diane

Diane · 3 September 2018

★★★★★ 5/5

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Very helpful and professional

Recently bought a property via Newton Fallowell and couldn't be happier about their service and support. They have been very communicative and helped speed up the process along the way. Their assistance made the purchase much less stressful than it would have been otherwise. I would definitely recommend them and use their services again. We have dealt mainly with Amanda and she did her best and beyond to help and support us.

Klaudia · 3 March 2021

★★★★★ 5/5

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Excellent - Friendly thorough service which goes the extra mile

Newton Fallowell Hartleys are the most efficient, friendly and helpful estate agents we have dealt with. Throughout the buying process they were ready to do everything they could to help us. They were friendly and flexible from the beginning, giving us a same day viewing at short notice; When showing us the house Will also gave a knowledgeable and concise overview of the local house market. When we visited the office there was a genuine welcome and interest in our housing search..Vicki and Sue negotiated really well with the seller and once the purchase was underway they were able to recommend surveyors and helped us find quotes for repair works. The whole service was delivered with a sense of ease and confidence which gave great reassurance and made the whole purchase feel simple and straightforward. Thank you!

Charlotte · 1 April 2017

★★★★★ 5/5

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Matusiewicz

Amanda was very helpful in our purchase keeping us up to date.

Jan · 22 June 2018

★★★★★ 5/5

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Purchase of a property in East Leake

From the start of the process i found Newton Fallowell Hartleys-East Leake Branch to be superb. I was updated at all stages of the purchase by helpful staff in particular our agent Jenny Mellors. All staff were informative when required They made the whole process easier than i could have imagined

Emma · 9 April 2018

★★★★★ 5/5

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Fast and Efficient

These agents were helpful and professional throughout, and managed a very fast sale. On the strength of their performance I would certainly consider using them if I was selling a property.

William · 27 January 2017