Trusted Agent profile · Loughborough, Leicestershire

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Newton Fallowell Loughborough reviews

4.8

★★★★★ Excellent

390 reviews across 5 platforms

3 Swan Street, Loughborough, Leicestershire, LE11 5BJ

Newton Fallowell's office in Loughborough, Leicestershire, at 3 Swan Street, is rated 4.8 out of 5 across 390 reviews on five platforms, including 158 Google reviews rated 4.7.

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4.7 / 5

158

Reviews on Google

This office

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4.8 / 5

51

Reviews on Facebook

This office

View Agents logo

5.0 / 5

77

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

86

Reviews on Direct reviews

This office

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18

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Newton Fallowell Loughborough

Newton Fallowell Loughborough is a proudly family-run business built on a genuine love for homes and a deep passion for property and people. With over 25 years of local expertise, we’re here to guide you through every step of your moving journey, whether you're upsizing, downsizing, relocating, or simply ready for a change. Our culture is rooted in positivity, innovation, and a belief that mindset matters. As Henry Ford once said, “Whether you think you can, or whether you think you can’t, you’re right.”, and we choose to believe we can! That belief drives us to invest in our people, who in turn deliver outstanding results for our clients. From Sales and Mortgages to Land and New Homes, our experienced and passionate team is committed to making your move smooth, informed, and successful. We’re a qualified team accredited via the National Association of Estate Agents (Propertymark) and even prouder to be trusted by our community year after year.

Reviews

Every review we hold for the Loughborough office, from every platform, shown as written. First names only.

5/5

View Agents
Seller

House sold in the LE11 area

We could not have picked a most informative, hard working, going above and beyond person Sue Moores to support us with the selling of our house. She got to know us so well and so quickly and was sensitive and consistent about the advice she gave us. We could not have had a better experience than with this Estate Agency.

Ros · 10 October 2025

Agent replied · 11 December 2025

Dear Ros, Thank you for trusting us with the sale of your home and for taking the time to share your feedback. We're honoured to have had the opportunity to work with you and wish you all the best in your new chapter. Warm regards, Sue and The Newton Fallowell team!

5/5

Google

We've recently bought our first house and Sue was brilliant throughout the whole process. She explained everything very clearly to us and consistently chased for enquiries for the solicitors. She was a huge help in getting the purchase over the line.

Jess · 11 October 2025

5/5

Google

Sue was amazing along with all the wonderful staff who work at Newton Fallowell. Elliot was so kind to me. They helped me through a difficult time and I can't thank them enough

Jill · 20 December 2025

5/5

Google

Had a great experience with Newton Fallowell Loughborough, especially Sue, who was amazing throughout the whole process. She was professional, proactive, and always kept me informed. Everything went smoothly thanks to her dedication and great communication. Highly recommend!

Valentin · 22 October 2025

5/5

Google

Absolutely fantastic service again. Have used Newton Fallowell numerous times and would not sell with another estate agents. Sue was amazing and without her the sale wouldn't have gone through. High recommend!

Joseph · 6 January 2025

Agent replied · 20 March 2026

Dear Joseph, we're thrilled to hear about your excellent experience with Sue and truly appreciate your loyalty to Newton Fallowell. It's clients like you that make our work so rewarding. Your high recommendation means the world to us. We look forward to assisting you again in the future! The Newton Fallowell Team

5/5

Google

Newton and Fallowell, particularly Sue, but also Jess in Sue’s absence, made the process of buying our property happen. We had a particularly difficult sale (using a different agent, in Cambridgeshire). Suffice to say that had Sue not been so proactive in helping with an ongoing number of issues down the chain, the whole process would have fallen through. Communication from Newton and Fallowell was SUPERB, it was the only way we could keep track of what was happening. A professional and friendly service from a company that give the impression of really caring. We would not hesitate to use them again in the future and would also recommend them highly.

Lorraine · 11 April 2024

5/5

View Agents
Seller

Amazing from Newton Fallowell Loughborough - especially Sue

Absolutely fantastic service again. Have used Newton Fallowell numerous times and would not sell with another estate agents. Sue was amazing and without her the sale wouldn't have gone through. High recommend!

Joe · 16 December 2024

Agent replied · 13 October 2025

Dear Joe, We're thrilled to receive your glowing review and your continued trust in Newton Fallowell is greatly appreciated. Sue and our team are delighted to hear your kind words and your high recommendation means the world to us - thank you again for your business.

5/5

Direct reviews

Newton and Fallowell, particularly Sue, but also Jess in Sue???s absence, made the process of buying our property happen. We had a particularly difficult sale (using a different agent, in Cambridgeshire). Suffice to say that had Sue not been so proactive in helping with an ongoing number of issues down the chain, the whole process would have fallen through. Communication from Newton and Fallowell was SUPERB, it was the only way we could keep track of what was happening. A professional and friendly service from a company that give the impression of really caring. We would not hesitate to use them again in the future and would also recommend them highly.

Lorraine · 13 March 2024

5/5

Facebook

Superb experience selling our home. Richard and his team got lots of viewings very quickly and were very communicative. We had numerous issues with solicitors but the team kept on them all in really helped to push things forward. I don’t think we’d have got there without them. Excellent in every way. I don’t intend to move again, but if I do there’s only one company I’ll be using to sell

Darren · 6 April 2020

Agent replied · 26 February 2025

Thank you Darren and yes we got there in the end! We were so glad to be able to help you move and genuinely hope you're happy in your new home for many years to come. All the best Richard and the Newton Fallowell team :-)

5/5

Direct reviews

The Team at Newton And Fallowell Loughborough Branch have been extremely good and helpful with the house selling and moving for Mr and Mrs Limming and I would very whole heartedly recommend them to anyone who is thinking of selling there property. You could not wish for a more polite and helpful team.

Sheila · 29 December 2024

4/5

Direct reviews

This is the second property we???ve successfully sold via Newton Fallowell Loughborough. Generally very good communication, and they showed understanding of the fact that this particular property was a rental with tenants in situ. Using solicitors they recommended meant they could chase up where necessary. The only slightly frustrating thing was during production of the sales brochure when several fairly obvious errors meant it took some back and forth to get it right. But overall would definitely use them again.

Mark · 19 July 2023

5/5

Google

We recently purchased our first home through Newton Fallowell and the service we received from making the offer to completion was absolutely brilliant. We were in constant communication with the agents and always updated with information. We would like to make a special mention to Jake who was brilliant as he was aware of our current situation and the length of time we were looking a property. Jessica and Sue were also amazing and would highly recommend them as an outstanding agent.

Dilwar · 20 March 2023

5/5

Google

We couldn’t be more thankful to Sue, Richard, Lauren and everyone at Newtown Fallowell who helped us sell our house quickly. The photography, the Facebook live video, and social media promotion they did was fantastic, and it definitely helped generate a lot of interest in our property. Throughout the process we were kept extremely well informed, the communication was excellent. Sue in particular was fantastic at keeping on top of everything and ensuring the transaction went smoothly. We were working really tight deadline, and we’re really grateful to her for helping us achieve it.

Jade · 20 March 2023

5/5

Direct reviews

We wouldn't have got there without the professionalism and determination and just hard work of the team, especially Sue Moores. We had significant challenges with both sets of solicitors (our buyer and our own) to which Sue drove both sets to ensure any issues were quickly resolved. The whole team were professional, friendly and always helpful and put our sale at the centre of their approach . We can't thank you enough for your support.

Mike · 17 May 2023

5/5

Direct reviews

We couldn???t be more thankful to Sue, Richard, Lauren and everyone at Newtown Fallowell who helped us sell our house quickly. The photography, the Facebook live video, and social media promotion they did was fantastic, and it definitely helped generate a lot of interest in our property. Throughout the process we were kept extremely well informed, the communication was excellent. Sue in particular was fantastic at keeping on top of everything and ensuring the transaction went smoothly. We were working really tight deadline, and we???re really grateful to her for helping us achieve it.

Jade · 19 August 2022

5/5

Direct reviews

Very pleased with Newton Fallowell. Sold my house with them recently. Not only did they manage the sale, the head of sales (Sue Moores) sped up the process of our move massively by chasing up solicitors from all within the chain to keep the process moving. She was able to update us long before our solicitor could and when our solicitor gave us incorrect information Sue was able to give us the correct information. Very pleased. I would advise all to use this service. Thank you again Sue! Without you we would still have a long wait till completion.

Beth · 19 August 2022

5/5

Direct reviews

We would 100% use Newton Fallowell again to move home, we were a bit reserved about selling our home until we had our first valuation, William who carried out this out for us was very helpful, put our minds at ease and gave us a realistic valuation. Which meant we had offers from day 1! Since putting it on the market we've dealt with Lauren throughout, she's been very informative and has done a lot of work on our behalf to make sure it goes smoothly. Very grateful for her help. Thanks all!

Matt · 15 August 2022

5/5

Google

First class estate agents. They know their market and once we changed a few things as they advised it sold within a week. Very professional and great office girls that care.

Lorraine · 22 July 2026

5/5

Google

Perfect from start to finish from initial contact to arrange a viewing to offering and completion. Can’t fault Newton Fallowell especially Sue Moores no nonsense straight to the point. After a few bad experiences with certain estate agents Newton Fallowell were a breath of fresh air to deal with. Highly recommend !

Jack · 10 July 2024

5/5

Google

It was a pleasure working with Newton Fallowell in the sale of our property. From the outset the service provided was highly professional and efficient, and throughout the whole process things ran smoothly. All staff were friendly and supportive, especially in arranging viewings, always accommodating our schedules. We never had any problems contacting members of the team with queries and they always responded promptly and helpfully. They also ensured communication was open between ourselves and the buyer of the property. I recommend Newton Fallowell warmly.

Chris · 22 April 2025

5/5

Direct reviews

We recently purchased our first home through Newton Fallowell and the service we received from making the offer to completion was absolutely brilliant. We were in constant communication with the agents and always updated with information. We would like to make a special mention to Jake who was brilliant as he was aware of our current situation and the length of time we were looking a property. Jessica and Sue were also amazing and would highly recommend them as an outstanding agent

Dilwar · 5 May 2022

5/5

Direct reviews

This is the second home we have sold using Newton Fallowell and we cannot recommend them enough, from the beginning of our home selling journey they have been quick, efficient, thorough and super friendly and helpful. Richard was very professional and informative when valuing and taking photos of our property which were beautiful. Sue in the office has been so supportive and gets things done no messing! She is an absolute diamond. Thank you so much Newton Fallowell for all your help, it was an absolute pleasure to have you on board guiding us with our sale.

Layla · 24 March 2022

5/5

Facebook

Absolutely amazing. I’ve had 2 house sales with them and they are great! They kept me up to date all the time and really push to sell. Would totally recommend NF for your house sales! I mainly dealt with Jenny/Heidi and Will @ East Leake who were fab but if I spoke to the Loughborough branch they were helpful also.

Leah · 23 January 2019

Agent replied · 27 January 2025

Hello Leah and thanks for your kind words - So pleased Jenny, Heidi, Will and the team were able to help with your move and thrilled you've taken the time to review the service you had from Newton Fallowell Loughborough, East Leake & Kegworth 👍 Thank you again for your business and hope you're happy in your new home!

5/5

Facebook

Absolutely amazing. I’ve had 2 house sales with them and they are great! They kept me up to date all the time and really push to sell. Would totally recommend NF for your house sales! I mainly dealt with Jenny/Heidi and Will @ East Leake who were fab but if I spoke to the Loughborough branch they were helpful also.

Leah · 22 January 2019

Agent replied

Hello Leah and thanks for your kind words - So pleased Jenny, Heidi, Will and the team were able to help with your move and thrilled you've taken the time to review the service you had from Newton Fallowell Loughborough, East Leake & Kegworth ?? Thank you again for your business and hope you're happy in your new home!

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Questions about Newton Fallowell Loughborough

What do sellers say about Newton Fallowell Loughborough?

33 reviews from sellers, rated 5.0 out of 5 on average. For example, Val wrote: "I could not have asked for an easier experience selling a house. An amazing team that went above and beyond in every way - Kerry, Sue, William, Elliott ..."

What do buyers say about Newton Fallowell Loughborough?

16 reviews from buyers, rated 5.0 out of 5 on average. For example, Lorraine wrote: "Newton and Fallowell, particularly Sue, but also Jess in Sue’s absence, made the process of buying our property happen. We had a particularly difficult sale ..."

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