Trusted Agent profile Β· Loughborough

Leaders Sales Loughborough reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

427 reviews across 1 platform

24-26, Church Gate, Loughborough, LE11 1UD

Leaders Sales's office in Loughborough, at 24-26, is rated 4.5 out of 5 across 427 reviews on 1 platform, including 427 Google reviews rated 4.5.

Google logo

4.5 / 5

427

Reviews on Google

This office

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Leaders Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Loughborough.

What do you need help with?

Reviews

Every review we hold for the Loughborough office, from every platform, shown as written. First names only.

5/5

Google

I switched property management companies to Leaders in 2018 and it was the right decision for me. For the past year I’ve been working with Iara and she has shown herself to be diligent, professional and friendly. She is mindful of my tenant’s special needs and always has a positive attitude.PositiveResponsiveness, Professionalism, Value

Susan Β· 25 August 2022

Agent replied Β· 17 June 2024

Dear Susan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The property manager for my property, Charlotte, has been very efficient at sorting out a number of this. All handled quickly and efficiently with plain and honest advice.

Matthew Β· 27 May 2024

Agent replied Β· 17 June 2024

Dear Matthew Little Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you to the team at Leaders Loughborough and especially to Rhiana who offered us support during the rental process. A great customer service.It was a pleasure to work with them.

Diana Β· 19 March 2024

Agent replied Β· 17 June 2024

Dear Diana Craciun Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders Loughborough have done an amazing job helping me as a first time landlord. They are great value and really professional. My main contacts are Ben Waters and Jade Brasiewicz have done an awesome job keeping me informed and helping my through the process. Could not ask for more.PositiveResponsiveness, Professionalism

Kevin Β· 25 August 2022

Agent replied Β· 17 June 2024

Dear Kevin Greet, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The service is amazing, I cannot thank both Tara & Brooke enough for all their support and assistance in getting our house rented. These girls are honest, proactive and do exactly what they promise, hassle free!!!

Vijay Β· 21 October 2023

Agent replied Β· 17 June 2024

Dear Vijay Patel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

such a great estate agents! special shout out to charlotte and anna they are both fantastic! always there to help if needed! 5 star all around!

Callum Β· 18 May 2024

Agent replied Β· 17 June 2024

Dear Callum Mitchell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

2/5

Google

not happy with they, never sorted our problems, i have evidence of their ineptitude, and now that I'm living in a new place, and they still had my deposit after 27 days I leaved the flat. don't recommend this agency

Oberdan Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Oberdan Prosperini, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

I have been with leaders for almost a year. I have always had prompt responses and the staff are incredibly friendly. Jade, our property manager is always on top of our queries and is always very helpful!

Ashton Β· 23 July 2023

Agent replied Β· 17 June 2024

Dear Ashton Moffat Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have had a great experience renting from Leaders the past two years. Our property manager Jade Brasiewicz has always been amazing and ensures our repairs and queries are dealt with swiftly. The only thing that could be improved is that when my rent was due to increase nobody from Leaders alerted me, however I was aware myself anyway and increased my payments myself but for tenants who might not be as aware a reminder would be helpful. Otherwise absolutely no problems, I’ve always been kept well informed of things and found the team and Jade in particular very helpful, friendly and professional.

Jordan Β· 18 June 2022

5/5

Google

Great experience from leaders in Loughborough. Big thank you toAdam Jalland and Sienna Kumar for their help getting us in the property within a week. They keep us updated all through the process. Thank you again

Joanne Β· 11 March 2025

5/5

Google

Leaders were the sellers of the property I was purchasing and they were more help than my own solicitors. Could not fault them. They are very professional and very helpful. I will be using them for all future purchases. I would 100% recommend leaders to all future buyers and sellers.PositiveResponsiveness, Quality, Professionalism, Value

Sam Β· 25 August 2021

Agent replied Β· 17 June 2024

Hi Sam Mayfield, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Loughborough branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I had a good experience with the leaders and I recommend everyone to rent or buy house from them.. Rhiana thank you for being helpful to me.. I appreciate πŸ€—β˜ΊοΈ …

Bernice Β· 20 November 2023

Agent replied Β· 17 June 2024

Dear Bernice Ampadu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Fantastic experience working with Leaders and in particular, Brooke. She has been amazing in helping us find the right tennants and has gone above and beyond for us. Would highly recommend!

Joseph Β· 20 November 2023

Agent replied Β· 17 June 2024

Dear Joseph Turner Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

I've thoroughly enjoyed good quality service from Leaders, particularly from Amy Frankland whom, in difficult times such as these with the Lockdown, was able to guide and direct her team to secure a property for me. I would definitely recommend Leaders Estate Agents to anyone needing prompt, efficient, professional and friendly service.PositiveResponsiveness

Emilio Β· 25 August 2021

Agent replied Β· 17 June 2024

Hi Emilio Tavares, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Loughborough. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Best letting agent we have dealt with, very attentive, Brooke and Anna from Loughborough office especially, their IT system is progressive and easy to use. 5 stars from our interaction.

Stephen Β· 28 November 2023

Agent replied Β· 23 October 2024

Dear Stephen Plummer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Best letting agent we have dealt with, very attentive, Brooke and Anna from Loughborough office especially, their IT system is progressive and easy to use. 5 stars from our interaction.

Stephen Β· 20 November 2023

Agent replied Β· 17 June 2024

Dear Stephen Plummer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Fully professional agency. Friendly and helpfull crew. Best housing manager - Lisa W !

Patryk Β· 23 September 2024

Agent replied Β· 17 June 2024

Dear Patryk Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Don't bother... they don't reply to your enquiries, they don't ring you back when they promise they will and you end up missing out on the property you're interested in! Don't waste your time! Poor customer service and no remorse for causing us disappointment.. avoid!!NegativeResponsiveness

Jenny Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear Jenny We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

impressed with leaders service by most so far when dealing with Teesha and Danielle, both very polite girls and nothing is too much of an ask, managed to answer all my questions and reassure me with moving during lockdown especially after speaking to multiple agents and not getting very far!PositiveResponsiveness, Professionalism

Harleigh Β· 18 June 2021

Agent replied Β· 17 June 2024

Hi Harleigh Pickles, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Loughborough. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

These letting agents were so lovely and helpful through all of our interactions. They always responded quickly and I felt they really cared about helping me find a flat. I’d recommend them to anyone!

Daisy Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Daisy, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Received an amazing service from Emma when showing us around houses. Nothing was to much trouble, she was very helpful and also answered so many questions we had. You are a credit to Leaders

Jo Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Jo, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have been renting from leaders for a long time the staff are so nice always ready to help very professional service

Michael Β· 19 March 2024

Agent replied Β· 17 June 2024

Dear Michael Franks Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

if you need to be put on the right path about the ins and outs of renting and becoming a landlord these are the guys for it, teesha came out to value my flat and made me feel completely at ease and advised me on everything i need to know

Farth Β· 18 June 2021

Agent replied Β· 17 June 2024

Hi Kurt Gunn, Thank you for the great review of our Leaders Estate Agents Loughborough team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Emma Gordon (our Property Manager) is great! Always deals with enquires and updates very efficiently and super helpful when needed! Makes management of the property extremely stress-free and hand-off for us.

Anand Β· 22 August 2023

Agent replied Β· 17 June 2024

Dear Anand Chouhan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Leaders Sales's Google reviewsLeave Leaders Sales a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Leaders Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Loughborough.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent