Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
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5/5
GoogleAs a first-time buyer I didn't really know what to expect when buying a house. Haart estate agents made the whole process as simple as possible while keeping me up-to-date on the progress and my own obligations. They were chasing the solicitors and the seller at times to ensure things went smoothly. Communication was good and I always felt informed, Zoe in particular was a great help.
David Β· 18 June 2020
Agent replied Β· 17 June 2024
Hi David, Thank you for taking the time to leave us such a lovely review. We are so happy we have helped you buy your first home and i am sure you will be very happy there. It has been a pleasure to work with you and we wish you all the happiness in your new home. Anything you need in the future, you know where we are. Best wishes Zoe and all the team at haart Loughborough
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5/5
GoogleEmma Flowers has been more than incredible! Could not thank her or recommend her enough. She was professional and responsive to every question or query I had and has made moving houses a breeze! Without a shadow of doubt, a credit to the company!PositiveResponsiveness, Quality, Professionalism
Will Β· 18 June 2021
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5/5
GoogleEmma is with no doubt the most efficient Lettings Agent we have ever known in over 20 years experience as local landlords. She is an excellent communicator with prospective tenants and manages to conduct business efficiently and with good humour even in difficult circumstances. We would highly recommend her professionalism.
Barbara Β· 18 June 2020
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5/5
GoogleWe received 5 star service from beginning to end - Thank you Matt and team π β¦
Roxy Β· 18 June 2020
Agent replied Β· 17 June 2024
Hi Roxy - Thank you so much for taking the time to leave us a review, we really appreciate. It has been a pleasure working with you and I we hope you guys enjoy your new home! Best Wishes, Matt Powell & the team at haart Loughborough
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5/5
GoogleJust bought our house through haart wonderful service.
Laura Β· 12 April 2025
Agent replied Β· 9 September 2025
Thank you for your time writing this review Laura. All the best in your new home!
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5/5
GoogleIt was our first time looking to rent a place and Emma was fantastic for the whole experience. Not only were the whole office flexible to arrange viewings around our schedules, they were super easy to talk to and kept us up to date throughout our time searching.
Tom Β· 18 June 2020
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5/5
Googlehad a really good experience with Jack. I viewed a property with him over the weekend and he had it sold to me by Monday. Would recommend
Chandan Β· 11 June 2024
Agent replied Β· 17 June 2024
Thank you for your review Chandan. Congratulations on securing your property and I look forward to getting you moved in!
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5/5
GoogleA very very big thank you to matt powel &
Zoe whitworth for the sale of our house.
Very professional & polite people .
Dealt with any issues to very high standards.
Would definatley recomend this company
To anyone thinking to sell.
We can now move on to the phase of of our lives.
Once again a big thank you 10 out of 10.
Very pleased customer.
Brian Β· 19 June 2018
Agent replied Β· 17 June 2024
Hi Brian - we really appreciate you taking the time to leave us a review, thank you, it has been a pleasure to work with you and we wish you all the best on your new adventure! Best Wishes, Matt Powell and the team at Loughborough haart.
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5/5
GoogleHouse sale was a seamless & stress-free experience with Jack at Haart Loughborough. Would recommend his services! π β¦
Antony Β· 12 October 2024
Agent replied Β· 23 August 2024
Thank you for your review Anthony. It was great to work with you both and get your property sold!
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5/5
GoogleEmma has been absolutely brilliant throughout the whole letting process. She is always polite and a joy to speak to, she responds very quickly and keeps you updated constantly. She has resolved any issues we have had and I am very grateful for her hard work and friendly manner
Jessamy Β· 19 June 2019
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5/5
GoogleI have had a fantastic experience with Haart Lettings Loughborough, the staff (especially Emma and Will) have been very attentive and helpful. The whole process has gone very smoothly and I would definitely recommend Haart to anyone else looking to rent in the area.
Amelia Β· 18 June 2020
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5/5
GoogleAs an international postgrad student with a dog, I had many problems finding a place to let. Haart went above and beyond for me, driving me to homes to view, asking the owner if they would allow my dog, answering all my questions and were extremely lovely throughout the process. Pretty fair to say I'm not homeless thanks to Haart! I'd recommend them to anyone.
Lisa Β· 19 June 2017
Agent replied Β· 17 June 2024
Hi Lisa,
Thanks for your kind review of our Loughborough branch. We're pleased to hear they went above and beyond in finding you and your pup your new home. We will pass this feedback on.
Regards
Ross
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5/5
GoogleZoe & Matt were friendly, efficient & proactive in completing my purchase. Highly recommended
Maz Β· 19 June 2019
Agent replied Β· 17 June 2024
Hi Maz - Thank you for taking the time to leave us a review, it was a pleasure working with you and as always if you need us again in the future please do not hesitate to get in touch. Best Wishes, Zoe & the team at haart Loughborough.
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5/5
GoogleFrom day dot Emma at Haart Loughborough has been absolutely flawless, she has been helpful in answering all of my questions and super supportive when helping my partner and I renting our first home. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Emmie Β· 18 June 2021
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1/5
GoogleBooked a viewing using haart twice for one place, the first one didnβt go ahead as they βcouldnβt find it in their calendar β even though we called them to book it, it then got rearranged to the week after, we called up on the day to see if it was still going ahead and they had cancelled it without even telling us! We then booked a viewing for a different property for the day after, they call us on the day and change it to half 3 from 3, 4 mins later they send us a text saying theyβve cancelled it! 1 hour before the viewing was scheduled for, literally a waste of time and wonβt be booking a viewing with haart ever again as we have booked 3 and none of them have gone ahead. Really bad service
Katie Β· 18 June 2022
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5/5
GoogleThank you Rami for an amazing service π highly recommended and I will definitely use Haart again in the future β¦
Dana Β· 18 June 2023
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5/5
GoogleGurpreet was great, helped me with my first purchase, would definitely recommend
Harvey Β· 19 June 2019
Agent replied Β· 17 June 2024
Hi Harvey Thank you for your kind words, We are happy you were happy with our service, We hope your enjoying your first home, if there's anything else we can do, don't hesitate to get in touch. Many thanks from Gupy and the team at haart Loughborough
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5/5
GoogleEmma was very helpful and simplified the whole process for me as it was my first time renting a place. She even helped me answer my questions after I moved in to my place.PositiveResponsiveness, Quality, Professionalism, Value
Emmanuel Β· 18 June 2021
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5/5
GoogleI was very impressed with the help and support given by Haart estate agents of Loughborough for my house purchase. The extremely fast exchange was achieved within 10 days of the offer being accepted. This was aided with the exceptional and proactive support of both Matt Powell branch manager and Zoe Whitworth. I wouldnβt hesitate to use Haart again.
Andrew Β· 19 June 2019
Agent replied Β· 17 June 2024
Hi Andrew - many thanks for taking the time to leave us a review, we really appreciate it and wish you the best of luck in your new home! Best Wishes, Matt Powell & the team at haart Loughborough
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5/5
GoogleI would recommend the Haart Estate and Lettings Agency everyone who looking for a new home to rent.
The process of letting run smoothly and quickly. Special thank for you Emma who give us support from the first day.
Very good communication and updates about the applications.PositiveResponsiveness, Quality, Professionalism, Value
Aur Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Aurelia
wishing you all the best in your new home.
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5/5
GoogleWhat a lovely and efficient experience. Everything was dealt with in a professional manner and I am more than happy with the service I was provided with. Will definitely use again. Thanks Emma!PositiveProfessionalism
Sonam Β· 18 June 2021
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5/5
GoogleUPDATE, DECEMBER 2020
Haart Loughborough, continue to deliver brilliant, caring, Customer Service to both the landlord and tenant.
As a landlord and with experience of other letting agencies, Haart Loughborough are without doubt the best. Properties have been let instantly, (subject to references etc.) maintenance has been carried out swiftly, to a high standard and cost effectiveness. Feedback from tenants, superb.
A special mention and thank you to the team, Emma Flowers and Rami Hariri who have gone, βThe extra mileβ, particularly during these difficult times of Covid-19.
HIGHLY RECOMMEND
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I highly recommend Haart Loughborough, in particular, Lione King, Senior Negotiator (Graduate)
Customer service is 1st class
Prospective tenants are thoroughly vetted and excellent advice given
Properties let quickly without any problems
Maintenance carried out swiftly and always to a high standard at a cost effective price
Safety certificates organised and renewed with ease
Finance update statements easy to understand and supplied regularly
Overall a brilliant hassle free service. Excellent *****
Jay Β· 18 June 2021
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5/5
GoogleWe moved from another managing agent to Emma at Haart in Loughborough.
As far as Landlord experience goes, the level of service she maintains is exactly what is needed especially given that we are not based nearby. She treats the property like her own and works with us and the tenant to come to solutions which work for all.
She maintains an excellent dialogue with us on a regular basis, keeping us up to date and has even managed the works done on our property - from sourcing the builder to regularly checking on the works until completion. Emma did all this whilst taking over the property from our previous agent, marketing the property properly and finding our next tenant within a short time frame - she did an outstanding job from day one and her experience is visible in every conversation.
Any Landlord would be lucky to have Emma managing their property.PositiveResponsiveness, Quality, Professionalism, Value
Pajmit Β· 18 June 2021
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5/5
GoogleVery satisfied with service from Haart jack is very good and knows his job highly recommend
Malcolm Β· 18 May 2024
Agent replied Β· 17 June 2024
Thank you for taking your time writing this Review Malcolm! It has been a pleasure working with you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.