5/5
We know that if we contact Emma about an issue then it gets sorted asap! Excellent communicator too so many thanks Emma you are always reliable and we missed you when you were on furlough!

Trusted Agent profile · Loughborough
★★★★★
306 reviews across 3 platforms
Loughborough, LE11 3EB
Part of haart, see every office.
haart's office in Loughborough, at Loughborough, is rated 4.6 out of 5 across 306 reviews on three platforms, including 303 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Loughborough.
Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
5/5
We know that if we contact Emma about an issue then it gets sorted asap! Excellent communicator too so many thanks Emma you are always reliable and we missed you when you were on furlough!
5/5
I have been with Haart since 18 months now, and I'm extremely happy I chose them to find our family house. Rami Emma and the rest of the team are really dedicated, curious, and phenomenally professional. I would highly recommend Haart for your letting needs :)PositiveProfessionalism
Dear Ayham, Thank you for your positive feedback! We are so pleased to have found you your perfect home!
5/5
Matthew Powell branch manager, and Zoe from the day first until to the end of sale process were very supportive and extremely helpful. They were also very friendly and always kept us up to date on regular basis. Well done to the entire team at Haart Loughborough especially under Matthew’s leadership.
Hi Kourosh - thank you so much for taking the time to leave us a review, we really appreciate it and wish you all very best with your onward move. Best Wishes, Matt Powell & the team at haart Loughborough
5/5
Are you looking to rent in Loughborough? I'd highly recommend popping in to speak with the team at Haart. Having rented a property for the majority of the last year I've found their staff to be very helpful. From showing you properties promptly, and getting your references done efficiently, they are always looking to make your experience as smooth as possible. Customer service is clearly top of their priorities. They're incredibly friendly and have great local knowledge too. Ask for Emma, Will or Rami and they'll be sure to help you with any enquiry!
5/5
Haart lettings have been amazing from the first day we have been in contact with them. Emma and Will from the Loughborough agency, have been absolutely exceptional. Myself and my partner are trying to rent a property from them, and they have been so helpful in helping us to get to the moving stage. I couldn't fault them both, they both really went above and beyond for myself and my partner to help us. I would recommend them to anyone I know who wants to move. Thank you so much guys!!
5/5
Very friendly and above all quite professional. I was admired by his dedication and devotion to the business. It was my first time working with Haart Loughborough and I have to say I was impressed by their attitudes. I definitely recommend them if you are in need of a Real Estate agent.
Hi Roberto, We really appreciate you taking the time to leave us a review and wish you all the very best in your new home! If you need any further advice or are moving again in the future we would love to hear from you! Best Wishes, Matthew Powell and team at haart Loughborough
5/5
Been dealing with Emma, she’s been very helpful in regards to helping me get the property I desired to rent! Great service thanks Emma, Very quick in response times.PositiveResponsiveness, Quality, Professionalism
5/5
haart have been fantastic throughout the whole selling process.matt powel has phoned every week to keep me informed of the progress,zoe whitworth has also been in regular contact which was very much appreciated. thanks very much to all at haart for a very professional service, best wishes linda smyth
Hi Mr & Mrs Smyth, Thank you very much for taking the time to leave us a review. It was a pleasure to work with you, I am glad you were happy with our service! Best Wishes, Zoe Whitworth & the team at Loughborough haart.
5/5
Fantastic 5 star service by Emma and her team! Very consistent, responsive and always going above and beyond. Best Agency in town!PositiveResponsiveness, Quality, Professionalism, Value
5/5
I would just like to say that Joe Parker and team were extremely efficient in procuring just the right property for me. The key factor in all our dealings was excellent communication. Thank you all
1/5
Absolute shocking customer service. Little to none communication while selling house. Can never get hold of anybody to speak to about my sale. Promise to call but then never do for weeks! Would strongly recommend avoiding! Happy to take your money but they dont see the sale through leaving you guessing!
5/5
Excellent service, Jack couldn't have been more helpful. Highly recommended!
Thank you for your review Tracey! Looking forward to getting you into your next property.
5/5
Emma has been a pleasure to deal with, very courteous. All ways returns a phone call when she says she will, which is very unusual these days. Ernie
5/5
Having heard nothing from previous estate agent for several months, Haart was appointed and within days prospective purchasers were found. Very professional staff, I was regularly briefed and they even chased up my solicitor and relieved me of any stress. I highly recommend prospective vendors to contact Haart.
Hi Paul, Thank you so much for taking the time to leave us a review, we really appreciate it and it was a pleasure to work with you. Best Wishes, Matt and the team at haart Loughborough.
5/5
Chloe Simpson helped value my property for me and was super helpful from start to finish. It’s daunting knowing how much to put your home on for so really appreciated the expert advice.
Thank you for your feedback great to see the fantastic service given by Chloe Simpson in our sales team. 😊 …
5/5
Jack Pollock has brought Haart back to life in this area with his proactive approach and excellent customer service.
5/5
Well all went smooth and the gentleman who was dealing with us showed a professionalism and commitment . Happy with the service . Thank you Rami Hariri
5/5
William and Joseph, Finally settled into the house and wanted to thank you for helping me through the entire renting, and switching process. It has been daunting, but I am on the other side now and I could not have done it without you the great support from yourselves, amazing at the quick turnaround. Wishing you both all the luck and will be recommending you to family and friends. You have been extremely helpful, polite, punctual, honest and have gone the extra mile to help throughout the process and I would like to thank you.
5/5
I started with Haart lettings back in July 2016! From the time I expressed interest in the property I wanted to rent out, they have been nothing but helpful kind and eager to assist! The one thing I was nervous about was me going abroad and having miscommunications regarding my rental and a lack of contact from them. But as YOU will soon learn when you start using haart lettings, it just doesn't exist! Even whilst abroad they keep in touch with you, keep you updated even if it's just to say "don't worry everything is fine here". They go above and beyond the call of a lettings agent which is why I was so impressed. But what really blew my mind, is when I actually arrived in Loughborough. It was my first time, I was lost and worried particularly about moving and payment. Haart was in constant communication, always there if I had any questions and very timely with every single query. Even my payment which was a problem, they sorted out within a few hours. In fact, I was due to move in 2 days after the previous tenant and they kindly took the effort to do the inventory make sure everything is fine and that both I and the landlord were happy with it all. At the end Joe Parker (very handsome and charming person) even gave me a box of sweets as a present from Haart Lettings. They made everything so comfortable for me. William Allsopp (a sweet young lad) even helped me with my bags and personally dropped me to my new apartment. I never entered alone and I entered very happy. My mom and dad weren't there to help me this time and Haart was there like I was a part of the family. It's one of the best experiences Ive had with a lettings agent hopefully you'll like them too! And when you move in you could always ask Joe for a box of chocolates!
1/5
I had a few issues with the service, one of which is that we have been waiting nearly 2 weeks to get our deposit back from a property we rented and the second is a total and utter lack of communication. When we moved in there was no inventory completed and at the time of moving out the land lord caused countless problems. I can not say that my experience is a reflection of their service overall, but just please be aware you will have to chase for anything you want doing in a reasonable amount of time.
5/5
Fantastic service from Zoe Witworth and Matthew Powell. They guided us through every step of the way and were 100% professional at all times. I would not hesitate to use them again or recommend their services. They earnt every penny of the commission. Thanks Haart.
Hi Michael - Thank you for taking the time to leave us a review, we really appreciate it and are glad you were happy with the service and congratulations on completion of your sale! Wishing you all the best with your onward move, Best Wishes, Zoe and the team at haart Loughborough
5/5
I have dealt with Rami for a number of years regarding a number of properties and he has always been extremely professional and delivered outstanding service. Highly recommended.
5/5
I highly recommend this agency. I was new to the UK and Rami was very helpful, answered any of my queries and was realy professional.
5/5
I was a first time buyer so was unsure of the whole buying process, Zoe and the rest of the team were fantastic and made the whole process very easy for me, exceptional customer service at every stage. Would highly recommend.
Hi Hannah, Thank you for taking the time to leave us a review. We really appreciate your kind words, it has been a pleasure to work with you. We hope you enjoy your new home and have settled in nicely! Best wishes Zoe Whitworth and all the team at haart Loughborough
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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Loughborough.