Trusted Agent profile · Loughborough

haart Loughborough reviews

4.6

★★★★★ Excellent

306 reviews across 3 platforms

Loughborough, LE11 3EB

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haart's office in Loughborough, at Loughborough, is rated 4.6 out of 5 across 306 reviews on three platforms, including 303 Google reviews rated 4.6.

Google logo

4.6 / 5

303

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Loughborough office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Paloma · 19 June 2018

Agent replied · 17 June 2024

Hi Paloma, Thank you for taking the time to leave a review. Whilst I am very disappointed to see only one star, I am keen to hear the reasons behind this and address any concerns you have. We pride ourselves in the sales team on our consistently high level of customer service, so if you feel there are areas where you believe we could improve on the sales side I would be keen to hear from you however I cannot find any records of you being registered as either a vendor or a buyer or any correspondence with the sales team here in Loughborough. Please do give us a call on 01509 235555. Kind regards, Matthew Powell - Branch Manager.

1/5

Google

avoid

Jinpan · 19 June 2017

Agent replied · 17 June 2024

Dear Adam Smith, We are sorry to see that you have left us a low star rating in your review. Your feedback is very important to us and we would like to find out more. Would you mind emailing us at customer.experience@haart.co.uk to give us more information about your experience with us?We hope to hear from you soon, Kind regards haart Loughborough

5/5

Google

Rating only, no written review.

Vendi · 19 June 2017

Agent replied · 17 June 2024

Hi Vendi, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know! Thank you again for your star rating! Regards haart Loughborough

1/5

Google

Rating only, no written review.

Jessie · 19 June 2016

Agent replied · 17 June 2024

Thank you for sharing your comments haart Loughborough (Lettings)Hi Jessie Zou, we appreciate you taking the time to respond. The staff at haart Loughborough (Lettings) take our reviews very seriously. Thank you for leaving a star rating with haart Loughborough (Lettings) letting agent . We'd like to know more about the experience that led you to leave a low star rating. Could you email full details to customer.experience@haart.co.uk so that we can look into the matter with you? If you'd like, please contact us to make your experience a positive one. haart Loughborough (Lettings), 441509262897

4/5

Google

Rating only, no written review.

David · 19 June 2016

Agent replied · 17 June 2024

Thanks David Wight for leaving us a 4 star rating. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future. haart Loughborough (Lettings)

5/5

Google

Rating only, no written review.

Carolyn · 19 June 2016

Agent replied · 17 June 2024

Hi Carolyn Dunmore, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!Thank you again for your star rating! Regards haart Loughborough

5/5

Facebook

Rating only, no written review.

Brad · 31 January 2014

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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