Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.
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5/5
GoogleA very professional team at Longwell Green, especially Billy who was extremely helpful when our property went onto the market, with viewings, information and feedback constantly keeping us informed.
Helen Β· 10 January 2023
Agent replied
Hi Helen, thank you so much for your great feedback!
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5/5
GoogleThe team at Andrews are all very friendly, helpful and knowledgeable. Our sale and purchase had many ups and downs but the team were always on hand and helped us resolve the problems that arose. In particular, the enthusiasm for the sale was exceptional; every opportunity was taken to bring in viewers and although the initial purchasers withdrew, the house was sold again in less than a week. When we were in the closing stages of exchange and completion, this was handled in a very professional and positive way as well.
My only negative comment is not about Andrews, but we were introduced by them to an online conveyancing team, which for us, was not a good experience. Sadly, from conversations with friends, this seems to be the case with modern online conveyancing - it was impersonal and not particularly efficient. If I ever move again, I would use a local, accessible solicitor - though who knows whether it would be a better experience!PositiveResponsiveness, Quality, Professionalism, Value
Carol Β· 25 August 2022
Agent replied
Hi Carol, many thanks for taking the time to leave us 5 star feedback regarding your recent experience.
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5/5
GoogleSelling our house was so simple and quick! Got a great price and Billy was very friendly and easy to talk to, big thanks to The Andrews Team
Olivia Β· 10 January 2023
Agent replied
Hi Olivia, thank you so much for your great review. We're delighted to hear that you had a great experience and found the process as stress free and easy as possible.
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5/5
GoogleFantastic service. Never thought I'd move but Jake and the team made the whole experience worthwhile. Very professional and friendly. Would definitely recommend.
Anita Β· 10 June 2023
Agent replied Β· 24 June 2023
Hi Anita, thank you for the amazing review. It was a pleasure to help you through the process. I hope you are settling in to your lovely new home.
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5/5
GoogleWe purchased our new home with Andrews, from start to finish communication was excellent.
All members of the team were knowledgeable about our purchase.
For us Jake was the go to person, great customer service, always smart.PositiveResponsiveness, Professionalism
Gayle Β· 25 August 2021
Agent replied
Hi Gayle, thank you for your feedback and for leaving such a great 5 star review!
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5/5
GoogleGreat service whilst selling my house. Very friendly and helpful.
Steph Β· 20 December 2025
Agent replied Β· 20 March 2026
Thank you, Steph, for your wonderful feedback! We're thrilled to hear you had a great experience with our team while selling your house. Your kind words mean a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
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5/5
The Trusted Agent SellerThey made selling from abroad easy and stress free!
We want to send a huge thanks to the team of Andrews Estate Agents, Longwell Green, Bristol!! We were so impressed with the customer service, professionalism and knowledge provided to us before, during and after our house sale last year.
Having used this team before, we didn't hesitate to go back to them again. This time, it was prior to us emigrating. We had decided to rent our house initially but our goal was to sell when the time was right for us.
Last summer, with only a few, short international phone calls made (most of our communication was online and via email), Ian and his team managed to navigate the minefield of us being in a different country and having a tenant in our Bristol home. They negotiated viewings with the tenant and made it an easy, stress free process for us all.
Thank you Ian and your fantastic team!! :-)
Sarah Β· 26 April 2016
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5/5
GoogleThank you so much Gemma, Jake and Sydney for selling our house and finding our dream home.
Professional, friendly and went above and beyond.
We can not thank you enough. Nothing was too much trouble.PositiveProfessionalism
Gail Β· 12 November 2021
Agent replied
Hi Gail, thanks for leaving us a great review! Weβre glad to hear that we were able to help you out with the whole moving process.
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4/5
GoogleGreat service from Initial valuation through to completion. House was sold for slightly over asking price within three days and as this was the first house Iβd sold I was supported throughout. Definitely recommended and thanks.
Kevin Β· 30 June 2021
Agent replied
Hi Kevin, weβre so glad to hear that you had a smooth experience from start to finish.
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5/5
GoogleA huge thank you to Jake, Flo and the team at Longwell Green for the help and support in buying our first home! Everything went smoothly and we are settling in nicely π₯°π‘
Claire Β· 13 September 2021
Agent replied
Hi Claire, thank you for your feedback. Weβre so glad to hear that you had a smooth experience from start to finish.
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5/5
GoogleI was very happy with the service provided by Andrews Longwell Green. The staff were very helpful and efficient. Big thank you to Jake, Flo and Gemma for helping me throughout my purchase.PositiveProfessionalism
Kate Β· 25 August 2021
Agent replied
Thanks for giving us a 5 star review Kate! Weβre so pleased that weβve been able to help you with your move.
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5/5
GoogleLiving in Australia and selling a house in the UK could be a daunting task? Wrong !!! Not with this team at Andrews Longwell Green. They have been just awesome. They sold the house on the first day and since we had multiple buyers interested in it they went about the process of 'the second and final bid" with the professionalism that was both fair to the buyer as well as the seller. Given covid restrictions it was understandable that I could not get through to them over the phone. But every time I sent them an email my queries were quickly and efficiently resolved by either Lamont, Gemma or Alison who worked as a team. They always had an answer to any hurdles that I came across. The whole process was very smooth and they went above and beyond such as visiting the property to pick up utility bills for me to pay, given that I lived down under. If someone were to ask me to recommend a property agent to sell their property I wouldn't think twice. ANDREWS LONGWELL GREEN. If I wanted to buy property again in Longwell Green, I would definitely look first at what this branch has to offer.PositiveResponsiveness, Quality, Professionalism, Value
Clive Β· 25 August 2021
Agent replied
Thanks for giving us a 5 star review! Weβre so pleased that weβve been able to help you with your sale and everything that entails.
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5/5
GoogleWe viewed three houses with Jade and had a fantastic experience. Really personal, friendly and felt like she was there to help us, rather than to sell to us. Whilst none of the properties we saw were "the one", we're hoping that the next houses we're interested in viewing are with Andrews Longwell Green as it'll no doubt be a seamless experience dealing with them.
Hugh Β· 25 May 2023
Agent replied Β· 24 June 2023
Hi Hugh, thank you so much for taking the time to leave us feedback regarding your recent experience. We really appreciate your lovely comments!
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5/5
GoogleWe dealt with Jake on a purchase of a renovation property on Two mile hill and with his help and professionalism we exchanged and completed in just over 3 weeks
Pete Β· 29 October 2021
Agent replied
Hi Pete, thanks for taking the time to leave us feedback regarding your recent experience. Weβre so glad to hear that you had a smooth experience from start to finish.
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5/5
GoogleJosh has been superb throughout the whole process. Friendly, helpful and very professional and nothing was ever too much trouble. Thanks to you all at Andrews
Maria Β· 15 April 2022
Agent replied
Hi Maria, thank you for taking the time to leave us a review. Iβm so happy to hear that you've had a great experience!
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5/5
GoogleI have just sold my house with the team at Longwell green and am very happy to recommend them. I worked with both Lamont and Jake and found them to be very honest, hardworking and reliable. From the start I found the process very straightforward with the team setting realistic expectations and keeping me informed throughout the process. I felt that they negotiated well on my behalf and ensured a smooth transition between myself and our buyers.PositiveResponsiveness, Professionalism
Su Β· 25 August 2021
Agent replied
Thanks for giving us a 5 star review! Weβre so pleased that weβve been able to help you with your sale and everything that entails.
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5/5
GoogleAbsolute top marks for the whole team.
Honestly can't rate them highly enough.
Billy Bryant has been especially helpful and friendly.
Glad I chose Andrews
S Β· 15 April 2022
Agent replied
Thanks for your feedback and for leaving us such a fantastic 5 star review!
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5/5
GoogleOur recent home purchase came with several unexpected issues however Jake Gemma and Flo were brilliant and helped us through what at times was a fairly stressful situation.PositiveProfessionalism
Jon Β· 25 August 2021
Agent replied
Hi Jon, thanks for leaving us a 5 star review! Weβre glad to hear that we were able to help you through the moving process.
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5/5
GoogleWe wish to thank all the amazing
Estate agents and staff @ the Andrews Longwell Green branch for all their support and effort and clear and timely communication in regards to both our sale and purchase. The friendly team @ Longwell green have been second to none, so a big thank you to Gemma, Alison, Jake & everyone else in the office.
Alex & Gita
A Β· 24 June 2020
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5/5
GoogleAndrews could not have been more helpful in ensuring my property purchase went through as smoothly as possible. The circumstances of the sale were not straightforward but Deborah Crumpton at Andrews handled everything with professionalism and empathy. She always responded quickly and efficiently and persevered in getting information and making sure everyone was moving as quickly as possible. I am so grateful for her help and understanding.PositiveResponsiveness, Quality, Professionalism
Vicky Β· 25 August 2022
Agent replied
Hi Vicky, thank you so much for giving us a 5 star review! Weβre so pleased that weβve been able to help you with your move.
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5/5
GoogleA very big thank you to Deborah and the team for making what can be a very stressful time into a smooth stress free move.
Many thanks to you all
Gary Β· 31 March 2021
Agent replied
Good afternoon Gary, thanks for taking the time to leave us feedback regarding your recent experience. thanks for the review. Weβre so pleased to read that we helped make you feel at ease during your move.
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5/5
GoogleWe used James at Andrews which he was very helpful especially as it was our first home, he talked us through everything & kept in contact with us through out the process making things easy, would 100% recommend, thanks for your help!
Cam Β· 25 July 2024
Agent replied Β· 24 August 2024
Hi Cam, brilliant to see that James was on hand to help you with everything, each step of the way. Congratulations on buying your first home, we hope you settle in well! Thanks again, Rhys
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5/5
GoogleBilly at Andrews helped me in purchasing my first home earlier this year. During a very busy time in the housing market, I would never have been able to purchase anywhere in my desired location and within budget without his help. He was really accommodating throughout the whole process and I would definitely recommend him and Andrews to anyone else searching for a new home.
Beth Β· 10 January 2023
Agent replied
Hi Beth, thanks for taking the time to leave us such lovely 5 star feedback!
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5/5
GoogleFriendly and efficient service, good communication.
Brian Β· 20 October 2025
Agent replied Β· 20 March 2026
Thank you, Brian, for your kind words and perfect rating! We're thrilled to hear you appreciated our friendly and efficient service. Your feedback motivates us to continue delivering excellent communication and support. If you need any further assistance, feel free to reach out. Best wishes , Lisa
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