Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI don’t normally leave reviews but on this occasion I would like to say that my experience with the team especially Jake and Tess was exceptional. It was a very stressful time but the help and I support I received made the whole process less stressful . Would definitely recommend
Susan · 29 January 2023
Agent replied · 25 November 2023
Hi Glenda, thank you so much for your fantastic review!
★★★★★ 1/5
GoogleRude staff here, good luck selling your house with these guys , you got to give them a list of your financial situation before viewing a house. What nonsence is this. If you put house sale then its for sale. Any conditions should be wriiiten in the description don't make make things up when people call and start saying things like you received offers or you can only buy if you sold you house.
Seriously.
Azz · 25 July 2024
Agent replied · 24 August 2024
Hi Azz, thanks for the review and sorry to see you felt the need to leave a one star review. As you can imagine we like to ensure that anyone wishing to view a propety with us has a genuine interest. There will of course be instances where some of our sellers may only wish for proceedable parties to view, this can be for a number of reasons and always at our customers discretion. Obviously we do of course aim to deliver top class customer service and keen to understand how we can improve, we have been unable to indentify your records on our systems, so would really appreciate any further information to be provided to myself (Rhys) to RMessenger@Andrewsonline.co.uk in order to aid us with our internal review. Many thanks, Rhys
★★★★★ 5/5
GoogleI don’t normally leave reviews but on this occasion I would like to say that my experience with the team especially Jake and Tess was exceptional. It was a very stressful time but the help and I support I received made the whole process less stressful . Would definitely recommend
Glenda · 10 January 2023
Agent replied
Hi Glenda, thank you so much for your fantastic review!
★★★★★ 5/5
GoogleAbby and the whole team have been so helpful with the selling process from the day they took on the selling of the property through to completion. Always available and in contact. Thank you Andrews Team.
Phil · 20 November 2025
Agent replied · 20 March 2026
Thank you, Phil, for your kind words and perfect rating! We're thrilled to hear Abby and the team made your selling process smooth and successful. Your feedback means a lot to us. Best wishes from everyone at Andrews Longwell Green!
★★★★★ 5/5
GoogleBrilliant service. James Moore was very proactive, helpful and supportive when purchasing our first property. He really went the extra mile and nothing was too much hassle for him. Thank you James!
Cara · 30 March 2024
Agent replied · 27 April 2024
Hi Cara, we know James will really appreciate you taking the time to leave a review. Great to see he was on hand to guide you through your first purchase. Congratulations! Thanks again, Rhys
★★★★★ 5/5
GoogleFrom the first point of contact, Billy was fantastic, so informative, professional and did every viewing so seamlessly, he really knows his stuff. - Thanks so much Billy for all your help! :)
Emily · 7 March 2024
Agent replied · 21 March 2024
Hi Emily, thanks for the review. Fantastic to see that Billy gave you such a good experience on your viewing. Good luck with the house hunting! Thanks, Rhys
★★★★★ 5/5
GoogleCan't praise them highly enough. From the first valuation visit with Matt we were reassured. Billy, James and Ben have been exceedingly helpful from start to finish handling both our sale and purchase of a new property, they've really gone …
Tom · 20 September 2025
Agent replied · 20 March 2026
Hi Tom, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Matt, Billy, James, and Ben. It was our pleasure to assist you with your sale and purchase. We appreciate your kind words and are delighted you chose Andrews Longwell Green! Best wishes , Lisa
★★★★★ 5/5
GoogleShout out to Billy and James for exceeding expectations and facilitating our need to continually let contractors view our new purchase. They’ve both been hyper responsive and a great go between us and the sellers. Pleasure doing business with them.
Mark · 4 April 2025
★★★★★ 5/5
GoogleGreat experience all round. Everyone we spoke with was great, particularly though the main estate agent we dealt with Sydney & Josh our mortgage & protection advisor. They were both extremely helpful & professional, and both went out their way to help us which was greatly appreciated! Will be using again if ever in need 100%.PositiveResponsiveness, Quality, Professionalism, Value
Will · 25 August 2021
Agent replied
Hi Will, thanks for your review. I’m happy to hear that you had a great experience!
★★★★★ 5/5
GoogleBilly has been extremely helpful and informative throughout the entire buying process, thank you for everything
Domestech · 1 December 2024
Agent replied · 8 December 2024
Thank you for your kind words! We're thrilled to hear that Billy was able to assist you so effectively. Congratulations on your new home! Best wishes , Lisa
★★★★★ 5/5
GoogleWould definitely recommend Andrews longwell green. Amazing team. A special thank you to Jake Matthews, friendly and great communication from the first conversation.
Linda was also amazing on keeping us updated.
The process was so quick and smooth.
Everything was great from the beginning to the end
Sonia · 10 January 2023
Agent replied
Hi Sonia, thank you so much for taking the time to leave us feedback regarding your recent experience. We’re so glad to hear that you had a smooth experience from start to finish.
★★★★★ 5/5
GoogleBought our first property through Andrews. Jake & the team were great throughout - always very contactable & supportive. Also, special thanks to Tess who was an amazing help in keeping things moving & chasing the relevant parties when our solicitors were proving difficult. Would definitely recommend!
Lauren · 26 December 2022
Agent replied
Hi Lauren, thank you so much for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move.
★★★★★ 4/5
GoogleHaving recently sold a flat through Andrews I would like to thank Jake and the team for all there help in the selling process. Very professional from start to completion.i really appreciated regular updates and feedback after every viewing. I would certainly recommend Andrews in the Longwell Green area.PositiveResponsiveness, Professionalism
Kevin · 25 August 2022
Agent replied
Hi Kevin, thanks for taking the time to leave us feedback regarding your recent experience and thank you for leaving us such a great review!
★★★★★ 5/5
GoogleBilly was an absolute star in selling our home. Super friendly and cheerful, attentive and actively listened. We had another property to sell on a much higher scale with a well known competitor. They weren't a patch on Billy and the team at Andrews. Thanks guys!
Kristy · 10 January 2023
Agent replied
Hi Kristy, thanks for taking the time to leave us a review. We're delighted to hear that we provided a great experience during your move.
★★★★★ 5/5
GoogleReally happy with Abby’s help buying our new home.
She listened to what we wanted and only showed us relevant properties. When we …
Byron · 22 January 2026
Agent replied · 20 March 2026
Hi Byron & Lauren,
Thank you for your wonderful feedback! We're thrilled to hear about your … More
★★★★★ 5/5
GoogleJames and Ben at Andrews recently sold a flat for me. Their service was excellent with very good communication through out the process. I would recommend them
Gareth · 20 December 2025
Agent replied · 20 March 2026
Thank you, Gareth, for your wonderful review! We're thrilled to hear that James and Ben provided excellent service and communication. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Longwell Green Team.
★★★★★ 5/5
GoogleAndrews were so helpful throughout mine and my sisters home-buying experience. Highly recommend the whole team!
Imogen · 19 March 2026
Agent replied · 20 March 2026
Hi Imogen, thank you for your wonderful review! We're thrilled to hear that you and your sister had a great home-buying experience with us. Your recommendation means a lot to our team. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleWe mostly dealt with Jake when viewing properties and he was very organised, helpful and a genuinely lovely person. He kept us in the loop and always called when he promised to. We briefly dealt with two other estate agents at this branch as well and they were both fantastic. Highly recommend them.PositiveResponsiveness, Professionalism
Toni · 25 August 2021
Agent replied
Hi Toni, thank you for leaving us such a great review!
★★★★★ 5/5
GoogleWe sold our property through Andrews just before Christmas 2021. They were professional & friendly and helped us throughout the process. Special thanks to Gemma & Jake from the Longwell green branch who have been amazing through all our time on the market. 100% recommend selling through them.
Amelia · 24 June 2022
Agent replied
Hi Amelia, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move.
★★★★★ 5/5
GoogleBuying a property is a very stressful process. As our mortgage advisor, Josh helped us to reduce this stress with a caring and friendly approach, even when we asked 10 times the same question. Josh made us confident and we can definitely recommend his advice.
Cezar · 12 October 2022
Agent replied
Hi Cezar, thank you for taking the time to leave such a lovely review. I’m so happy to hear that you've had a great experience!
★★★★★ 5/5
GoogleJake and the team at Andrews Longwell Green have been amazing at helping us find our first home. Jake is always prompt with updates and keeps us in the loop at all times, and has helped to make the process that little bit easier for us. A brilliant estate agent! :)PositiveResponsiveness, Professionalism
Georgia · 25 August 2021
Agent replied
Hi Georgia, thanks for leaving us such fantastic 5 star feedback!
★★★★★ 5/5
GoogleMartha was very helpful,informative,always returned phone calls,and kept us updated.
Thank you
Joy · 17 October 2024
Agent replied · 24 October 2024
Thank you, Joy! We're thrilled to hear that Martha provided you with excellent service. Your kind words and 5-star rating mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
GoogleOur Mortgage Advisor has been brilliant throughout. From reviewing our options, being there to answer questions along the way and ensuring we hit our timeline for completion (when the vendors were pushing for a rapid completion date) Could not recommend more.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 25 August 2022
Agent replied
Hi Ben, thank you for taking your time to leave us a review. I'm glad Josh was able to assist with your move, and make things easier throughout the process.
★★★★★ 5/5
GoogleAs a buyer of a property marketed by Andrews Longwell Green, I was very impressed with their service. In comparison to other local estate agents, I found them very responsive and friendly and would use them to sell a property in the future. Particular thanks to Jake and Flo.PositiveResponsiveness, Professionalism
Olivia · 25 August 2021
Agent replied
Hi Olivia, thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.