Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI want to write a review for Amy in the…
I want to write a review for Amy in the Earlsfield branch as well who has been absolutely amazing dealing with all the parties involved post tenancy. She’s been really professional and has gone above and beyond and any business would be extremely fortunate to have Amy as part of their team.
Kate · 7 December 2021
Agent replied · 16 June 2024
Thank you so much Kate for the positive review and for your kind words about Amy! We are so happy to hear you have experienced such amazing service from her! She truly is an asset to the Team! Best wishes,Winchester White
★★★★★ 5/5
TrustpilotWonderful experience with Helaina
I work for a company called City Accommodations, and we’re always looking for new properties. Helaina works at Winchester White and she sent me a property that was perfect for us. Was a pleasure to work with her, she’s so professional and quick at responding to all my questions. I hope this partnership will last forever. She’s been an amazing agent!
Selene · 31 January 2024
★★★★★ 5/5
TrustpilotGreat communication
Great communication and collaboration overall - Romana is an outstanding agent.
Wenlong · 30 April 2020
Agent replied · 16 June 2024
We really appreciate you taking the time out to share your experience with us, and we agree, Romana is truly an asset to Winchester White!
★★★★★ 5/5
TrustpilotHarriet was a great help
Harriet was a great help, very clear and responsive in our flat find, thank you!! The 5* are down to her! Only downside to Winchester white was they didn't want to submit our offer quickly (as it was below asking price).
Tom · 28 November 2020
★★★★★ 5/5
TrustpilotSarah - professional, great and friendly
Sarah has been great! So professional and helpful throughout the whole process from seeing the flat to securing it. Couldn’t fault anything. Thank you
Kristen · 19 April 2023
★★★★★ 5/5
TrustpilotExcellent agency
Excellent agency. In our case, Sarah was really helpful and explained everything we asked since it was our first property rent in the UK. Really glad she was part of the process.
Fernando · 22 June 2022
★★★★★ 5/5
TrustpilotA very professional outfit with a dynamic and effective team
I have been using Winchester White to rent my apartment in Clapham Junction for several years. I always found them very professional and quick to respond to changes. For instance recently the tenants gave notice. I received a call from the letting manager half an hour later. She visited the property the next day advising on some repairs to be made and revised rental value. The next day i was informed that they had lined up 4 viewers out of which 2 made an offer. Fantastic!
Stefano · 21 June 2022
★★★★★ 1/5
YellThe worst letting agency in UK...
This was my first experience in the UK and unfortunately the worst ever experience. I selected a house from them and gave the offer. They replied to me saying my offer has been accepted. I was very happy as we really liked the house. They kept asking for numerous documents over many days. They got us sign the contract and even took the deposit. They told us if we do not pay quickly then the house will go to some one else. after almost 4-5 days of documentation, they came back to me saying the land lord got a better offer. The advertisement was for GBP 1850, but they rejected my offer of 1850 even after taking deposit and signing of all documents claiming that the land lord got a higher offer. Guys please be careful of these guys as they do not seem to be even ethical to me. I was dealing with a lady named Sarah for a property at the Haydon's Road. Really frustrating and complete unprofessional behavior from Winchester White. My strong advice to be careful while dealing with them.
SubhrenduS · 21 June 2022
★★★★★ 5/5
TrustpilotAmazing experience - thank you Romana!
Amazing experience!From first call to visit to contract in 6hours, I’ve never seen such efficiency. Romana was not only efficient she was also very nice and really helped to make it happen.I’m now happily settled and it was an amazing experience, just like it should be.
Alain · 20 November 2018
★★★★★ 5/5
TrustpilotRental experience with Winchester
We had a fantastic/seamless experience with the team at Winchester - particularly with Louis & Romana. From the beginning, they stayed in constant communication with us when new suitable flats hit the market, and when we found the perfect flat, they acted quickly to assure we secured it. I would recommend Winchester to anyone looking to rent in South West London.
Ryan · 27 January 2024
★★★★★ 5/5
TrustpilotExcellent services from Romana
I really liked working with Romana on the letting process (i was a tenant). I would note that Romana is acting very professionally and she is very responsive and very clear with all of the communications we had.
Yerzhan · 15 July 2021
★★★★★ 5/5
TrustpilotFive stars from us!!
I would like to thank all the team at Winchester White Wimbledon branch, especially Romana. Her friendly approach, attention to detail and clear communications was exactly what we needed to help find our perfect property. We will definitely be back in the future.Thank you.
P.A · 19 November 2019
★★★★★ 5/5
TrustpilotThe best agency in London I had
I have been renting my flat through Winchester White for 3 years now.They have always been really helpful and always managed to sort out things really quickly.Elliott is managing my flat and he has always been there to answer my questions and help me when needed.
Julien · 1 November 2018
★★★★★ 5/5
TrustpilotAlex was an absolute superstar
Alex was an absolute superstar. Incredibly hard working and keeping us in the loop every day at times where rentals were very difficult to get hold off. Best estate agent I’ve ever dealt with.
Mrs · 10 March 2022
★★★★★ 1/5
TrustpilotHarassment!
Please don’t ignore my no spam letter box! I have emailed you asking me to be taken off the mailing list. I normally get 2-3 letter at once as well. I don’t want to let my flat out and if I did I would not use you as you. Seriously this is harassment, PLEAAE STOP IT and if it happens again I will report you!
Henry · 24 October 2023
★★★★★ 5/5
TrustpilotSarah was lovely!
Sarah was lovely! She found us a beautiful home, the experience was easy, painless, and very efficient. Would recommend her and her company to anyone looking for a new home.
Thane · 9 September 2022
★★★★★ 1/5
TrustpilotRepeated spam offender and questionable morals
A company that repeatedly feels the need to send armies of people up and down the street delivering spam mail and wasting so much paper is not a reputable business. If we were interested in letting our property, we would not go for the one that desperately feels it needs to get in people’s faces through spam mail. Have some decency.
Tim · 22 May 2019
Agent replied · 16 June 2024
Dear Tim,Apologies for any inconvenience caused. If you wish to have your details taken off our mailing list, please provide your full address via e-mail on info@winchester-white.co.uk or call me directly on 02030 308 410.We obtain our data from the Edited Electoral Roll Register which is available to companies and managed by a third party. In order to be removed from that you should contact your local electoral office. It is also possible to exclude yourself from all general marketing lists by registering with the Mail Preference Service.I hope this information is of assistance to you.
★★★★★ 5/5
TrustpilotBuy far the best service I have had
Buy far the best service I have had. They were very fast and always in touch sending me great options.Joshua Davies was very nice and paid attention to everything we have asked for. I really recommend Winchester for those who are searching for a new flat.
Patricia · 17 October 2018
★★★★★ 5/5
TrustpilotExtremely professional and helpful
Extremely professional and helpful. Our experience with Winchester White has been nothing but positive. Sarah is a fantastic person to deal with and the whole company are extremely responsive to emails and phone calls, which is quite rare nowadays.
Daehyun · 12 April 2021
★★★★★ 5/5
TrustpilotOur experience with Winchester White…
Our experience with Winchester White was fantastic. Romana quickly learned exactly what we were after in terms of type of property, layout, finish & location. She was always very easy to get hold of, followed up promptly and we felt genuinely wanted to get the best for us! I wouldn't hesitate in recommending Romana for a property search.
Emily · 30 June 2020
Agent replied · 16 June 2024
Thank you for your kind words, Emily. We really appreciate you taking the time out to share your experience with us, and we agree, Romana is truly an asset to Winchester White! We look forward to working with you again in the future!Thanks again,Winchester White
★★★★★ 5/5
TrustpilotRomana was the ultimate professional…
Romana was the ultimate professional and made a big international move an absolute pleasure.
Marianne · 24 August 2018
Agent replied · 16 June 2024
Marianne,Thank you for the lovely feedback about Romana, we hope you have settled in after such a big move.If there is anything further we can help with you, please do let us know.Warmest RegardsWinchester White.
★★★★★ 5/5
TrustpilotA great experience working with Louis
A great experience working with Louis. Great communications and always great videos of the properties. Really enjoyed looking round some places with him, and will definitely come back to Winchester White the next time I search for a house. Thanks Louis!
Charlie · 4 October 2020
★★★★★ 5/5
TrustpilotA Top Tier Lettings Agent
I’ve been a client of Winchester White for over 3 years and have always had a great service. Ines is a real pleasure to work with, very professional and knowledgeable. I look forward to many more productive years working with them.
Daniel · 28 September 2020
★★★★★ 5/5
TrustpilotGreat service & tenant secured from Ieva @ South Kensington Branch
I manage a couple of flats on behalf of the owners, the flats are based in Gloucester Road & Earls Court. It gives me great pleasure in recommending Winchester White. Ieva from the newly opened South Kensington branch managed to secure a tenant in a very short period of marketing it. The photo’s were the best out the other agents. The service from Ieva and her colleagues was fantastic with regular updates via phone & email. It was a very smooth process and looking forward to working with the team again.
Wayne · 27 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
