Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience with Westways when looking for a new flat in West London. In particular Bianca C was the one who helped us find an appartment that ticked all of our needs and helped us secure it. Bianca and the team were prompt and professional and we would definitely choose Westways again should we need toPositiveResponsiveness, Quality, Professionalism, Value
C · 20 June 2021
★★★★★ 5/5
GoogleWestways have taken over the management of our block just over a year ago - it was in a desperate state and they turned it around competely. Rebecca is a fantastic manager - competent, efficient, energetic, responds quickly and doesn't drop an issue, communicates efefctively, is corteous but firm, just what we needed! As a director I feel completely confident that we are in excellent hands.
Lauracanduc · 1 July 2020
★★★★★ 5/5
GoogleIf I could put 10 star on them I will definitely do it.
Very professional and polite agents.
A special thanks to John, he is helping us every day, he deserved 100 stars⭐️
We moved house 2 weeks ago and we really wanted to stay with westways again. John helped us to find a perfect flat and I will never be grateful enough!
Well done guys !!
Giorgia · 20 February 2020
★★★★★ 5/5
GoogleGian was very kind and helpful to help us fix the door lock during Christmas time
C0LLECTOR · 4 January 2025
★★★★★ 5/5
GoogleAlessandro helped us during our search for an apartment in London. He is professional, listened to what we had on our list as requirements and guided us through the process to secure a lovely apartment.
We really appreciated his open communication and willingness to help us secure a place within our budget and requirements range.
I highly recommend him as an agent. He really is one of the best in the business. Keep up the good work Westways!
Megan · 20 May 2024
★★★★★ 5/5
GoogleHonestly i can’t recommend Westways agents enough, we have worked with them for over 20 years and they are so reliable, so personal with their client connections and we had an especially wonderful experience with Gian Gianotti who solved numerous issues of extreme urgency and importance for us with zero headaches and utmost grace! A true star and incredibly dedicated agent! Highly recommended.
Lina · 8 January 2025
★★★★★ 5/5
GoogleI got a beautiful apartment through Westways. Coming from outside the U.K., there was a lot I didn’t know, and I had a million questions. There was one Agent in particular called Bianca Conroy who was very patient with me, responded quickly, answered all my questions, very kind, and made sure I got the apartment i wanted.
I highly recommend Westways Estate Agents
Sadiya · 17 December 2020
★★★★★ 5/5
GoogleI have been renting a lovely studio flat through Westways for many years now. The team has always been kind and thoughtful and addressed any issues promptly and efficiently. Big thanks to Sara, Grant, and Abhishek for all their help throughout the years.
Liza · 30 June 2023
★★★★★ 5/5
GoogleWestways have taken over the management of our block just over a year ago - it was in a desperate state and they turned it around competely. Rebecca is a fantastic manager - competent, efficient, energetic, responds quickly and doesn't drop an issue, communicates efefctively, is corteous but firm, just what we needed! As a director I feel completely confident that we are in excellent hands.
Lauraca5 · 23 October 2019
★★★★★ 5/5
GoogleWe recently moved into our new flat and our experience with Westways has been smooth and pretty straightforward. Alessandro our agent was very polite and friendly with us and answered all our doubts and questions, he was very quick to put our offer with the owner and we closed the deal within a few days. Our move-in process was also without any hassle. I would recommend Westways and Alessandro to everyone here.
Best,
Shruti Kurilla
Shruti · 12 June 2024
★★★★★ 5/5
GoogleI've recently moved into my second flat in London under the management of this fantastic team, and I couldn't be more pleased with their service. Their responsiveness, efficiency, and friendliness made the entire process seamless. Everything from the viewing to the paperwork was completed in just one week, allowing me to move in the very next day. A special shout-out to Karolina for her exceptional assistance throughout. Thank you all for making my move so smooth and stress-free. Highly recommended!
Itsnixky · 23 February 2024
★★★★★ 5/5
GoogleAlessandro helped me find an apartment in Queensway. He was very knowledgeable and willing to answer any questions for both me and my uncle, who acted as my guarantor. He offered to show me the house virtually since I wasn't in London, and as soon as I arrived, he made himself available to show it to me in person. He took care of the entire process from start to finish, always explaining what I needed to do or what documents to provide.
Overall, I had a really great experience and I highly recommend him because I was able to get my apartment in a very short time, everything was perfect! (flat included)
Michele · 23 February 2024
★★★★★ 5/5
GoogleI've recently moved into my second flat in London under the management of this fantastic team, and I couldn't be more pleased with their service. Their responsiveness, efficiency, and friendliness made the entire process seamless. Everything from the viewing to the paperwork was completed in just one week, allowing me to move in the very next day. A special shout-out to Karolina for her exceptional assistance throughout. Thank you all for making my move so smooth and stress-free. Highly recommended!
Thanyadech · 20 February 2024
★★★★★ 5/5
GoogleWe had a great experience with Westways when looking for a new flat in West London. In particular Bianca C was the one who helped us find an appartment that ticked all of our needs and helped us secure it. Bianca and the team were prompt and professional and we would definitely choose Westways again should we need to
Cristina · 16 April 2021
★★★★★ 5/5
GoogleMatthew was both professional, flexible and helpful with the letting of the property. He is very open-minded and reasonable to discuss issues with and is willing to take extra efforts following up issues with the property.
He also managed to arrange help with the electricity issue during bank holiday - would definitely recommend Matthew and Westways for anyone who is looking to rent a well-maintained place in London.
Bosco · 31 July 2016
★★★★★ 5/5
GoogleMy experience of working with Westways was/is great! My property search took me all over London and across most agencies, however Westways were the most professional, patient and helpful. Grant Lewis and his team (including Giuseppina) rallied around my property purchase process - acting on behalf of the seller and the buyer in a seamless manner! A very highly recommended agent, and agency indeed!
Neil · 18 September 2019
★★★★★ 5/5
GoogleWestways have been managing my property for over 5 years now and have always had a warm and approachable team whilst maintaining high standards of professionalism. Gian Giannotti in particular has gone above and beyond his role in dealing with some very challenging issues whilst working to very tight deadlines. He demonstrates sensitivity and absolute commitment in everything he does. I can't thank him enough for all his hard work. I would happily recommend Westways to anyone thinking of using them.
Gina · 24 January 2024
★★★★★ 5/5
GoogleI recently bought my flat through Westways and I can honestly say that Grant was a star in handling the whole process and was always available, helpful and very very patient!
He has also been excellent in following up after completion day. I would definitely recommend him and the whole team at the agency (with a special mention for Giuseppina, also very capable).
O · 11 December 2019
★★★★★ 5/5
GoogleI recently bought my flat through Westways and I can honestly say that Grant was a star in handling the whole process and was always available, helpful and very very patient!
He has also been excellent in following up after completion day. I would definitely recommend him and the whole team at the agency (with a special mention for Giuseppina, also very capable).
Olga · 18 September 2019
★★★★★ 2/5
GoogleI cannot recommend renting a flat through Westways. The letting agency was slow in taking action for essential repairs (such as leaving a bedroom without blinds for over six weeks and the flat without heating or hot water for close to a …
Dylan · 13 July 2025
★★★★★ 5/5
GoogleI want to express my immense gratitude to Sara and her team at Westways for ensuring that everything during our rental was absolutely flawless. It's truly refreshing to have such an impeccable estate agent in London.
Ella · 16 September 2023
★★★★★ 5/5
GoogleAlessandro was very obliging and a helpful agent. He made himself available to accommodate any questions and or queries I had throughout the process. A highly recommendable agency.
Max · 23 February 2024
★★★★★ 5/5
GoogleWestways have been our managing agents for many years and I can highly recommend them. Rebecca always does her upmost to get the right people for the job at the right price. Everything is done with the client’s best interest and security is high on their agenda. Our building is maintained to a very high specification without breaking the bank.
Patricia · 23 October 2019
★★★★★ 5/5
GoogleBeen with Westways for over 20yrs for letting out our flat and found them very efficient . They have always acted professionally and accounts submitted were on time and accurate . Every expense was followed up by an invoice.
Chayan · 3 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.