Vonder London reviews

★★★★★ 5/5

Trustpilot

highly recommend apartments!

We arrived to London for a one-year relocation for work and heard about Vonder Wembley from friends who had stayed in the past. Receiving the apartment was really simple and convenient, the staff member at the reception was very nice, explained everything to us and accompanied us to the apartment. ‏The apartment is very spacious, clean and comes fully equipped down to the smallest details (bedding, towels, washing machine, dryer, kitchen utensils) which for us was perfect!‏The building is located in an excellent location right next to the train and 5 minutes from an outlet, restaurants and several supermarkets so it is very convenient to buy groceries and prepare food. highly recommend!

Adi · 1 March 2024

★★★★★ 4/5

Trustpilot

The paperwork is going well

The paperwork is going well. Responsive staff, trying to solve problems immediately. The room was not checked for everything needed. I was disappointed by the small refrigerator and the lack of hooks and a cabinet for household chemicals in the bathroom. In the garbage room it says sort your garbage, but there is only one garbage can in the room. Poor lighting, if you shoot video on your phone there is noticeable flickering, I heard that it is bad for the eyes. I'm also worried that the lack of air conditioning will have a bad effect on my stay in the summer.

Vladislav · 22 February 2024

★★★★★ 4/5

Trustpilot

Great Improvement with new management team

I moved-in vonder wembley in early 2023, the management team was not in shape, things like parcel receiving, amenities, utilities bills, vonder response time etc. are quite messy. Yet, since the mid of 2023, the building management team is restructured, and everything has just improved to a pleasant level. You get support & response from the management within the same day now, and they will do something/ give you vonder's plan transparently, even in an open channel. I really appreciate how Pawel & Iga has changed the atmosphere since then, and my times in vonder has been pleasant since then.

CW · 22 February 2024

★★★★★ 5/5

Trustpilot

Kudos to team in Wembley!

I’ve been living in Wembley park for a while now and was initially planning to rent with Quantain ( a huge brunch in wembley), I have decided to move forward here because of Pablo and Iga. And still one thing that really stands out is the team. Right now you’ve got Eitam, Tal, Agi and Sorsha ( hopefully I didnt mixed up the names ) based in the office always friendly, helpful and actually involved with what’s happening around the building.

Rachel · 18 June 2025

★★★★★ 5/5

Trustpilot

Wonderful company!

Wonderful company!It was great experience with Vonder.Apartment was clean and very beautiful. Also they helped me with all my questions. I lived in Berlin and here all is good!

TRYASTSIN · 12 April 2024

★★★★★ 5/5

Trustpilot

A good team

The new property manager David is friendly and really solve my pipe leaking problem promptly and quickly. The maintainence team staff from Master Property Care limited is also friendly and helpful, he knows how to fix everything, from pipe, floor heating panel to fire alarm system.

Zoe · 14 December 2024

★★★★★ 3/5

Trustpilot

Here I'm writing a review of attempting to rent from Vonder

Here I'm writing a review the rental process for a Vonder apartment development in Exeter that I attempted to enquire about. Actually I was looking for few months let and their listings looked like these apartments could fit the bill.

Captain · 24 May 2026

★★★★★ 5/5

Trustpilot

it was nice

it was nice, location and reception were good

Ayda · 19 May 2026

★★★★★ 5/5

Trustpilot

Will miss Shoreditch!

Very much enjoyed living here. In house gym the best part. Shout out to Sorcha for looking after us so attentively during our move out.

Sophie · 2 May 2024

★★★★★ 1/5

Google

Right from our move in, and across multiple aspects of our two year tenancy in Vonder's Shoreditch property, their organisation and admin was a shambles. The property was not even clean when we moved in (screenshot attached). We are now waiting for our £6300 deposit several weeks after moving out. They have not responded to any emails since our move out, despite multiple chases. Read the other reviews and avoid! Save yourself a headache and find a more professionally run landlord.

David · 24 April 2025

★★★★★ 5/5

Trustpilot

Smooth tenancy

The staff was quick to respond to maintenance requests. Tida especially has been super helpful in making sure that such requests are addressed properly with a long term fix.

Kartikeya · 10 November 2025

★★★★★ 5/5

Trustpilot

Hill House, Archway

Hill House, Archway.

Joe · 10 June 2026

★★★★★ 5/5

Trustpilot

A good place for your first home in Germany

In Germany, upon arrival, it is quite difficult to rent a permanent home, it will always take time to search, and you need to live somewhere.So Vonder is a great place to start, it is close to the S-bahn station, everything is included in the price, the building is new, overall I was happy to live here for half a year.

Konstantin · 21 October 2024

★★★★★ 5/5

Trustpilot

Perfect experience!

Perfect experience!! The general aesthetic of the reception, co-working space, games room and members lounge is so nice and gives that comfy home feeling. Downstairs in the main lobby they have an electronic store that’s kind of like a vending machine where you can rent useful items like vacuum cleaners, printers, projectors, gaming consoles and more for extremely cheap prices. I booked the private cinema and was able to catch up with my favourite series in a big screen to really give that cinema vibe. The gym was also well fitted, maintained and thoroughly enjoyed throughout the duration of my stay. They have different weekly events in the members lounge like yoga classes etc which were fun to attend. The room I stayed in was everything you could hope for. It was very spacious, aesthetically pleasing, had a great view of Box park and Wembley stadium from the balcony, the kitchen and bathroom looked well maintained and practically new. All in all I had a great time and will definitely be back !!

Joshua · 18 October 2023

★★★★★ 5/5

Trustpilot

Amazing experience

The apartment was in excellent condition when I first moved in, with no signs of wear, giving the impression that I was the very first occupant.The facilities are impeccably clean and well-maintained. The reception team is very friendly and always greeted me with a smile whenever I entered or left the building.I truly hate to leave the apartment as it felt like home to me. I can't wait to return.

Yazan · 17 May 2024

★★★★★ 3/5

Trustpilot

The room was not the way we expected

The room was not the way we expected, the smell of cigarettes was quite strong, I guess previous guests used to smoke here. There was only one small towel in the bathroom and that was not enough for 2 adult people. We sent our request to the administrator and asked for another room because it was not comfortable to stay there but there was no reply at all, just silence and ignoring.

Tatiana · 22 February 2023

★★★★★ 1/5

Trustpilot

Very disappointed with the housing…

Very disappointed with the housing authority's approach to damages. They charged for alleged electrical damage based on manipulated photos and refused my request for an inspection. This lack of transparency is concerning.In my case, they shared photos of a dishwasher supposedly rusted within just 12 days after I vacated the apartment. Stainless steel doesn't rust that quickly, making their actions highly questionable.Transparency and fairness are essential in such matters, and regrettably, this was severely lacking in my experience###Edit after their response -Dear Vonder Team,Thank you for your response, but I must respectfully disagree with your assessment of the situation. Throughout this process, I've requested an inspection, reports, and even a video call to address these concerns, but regrettably, my requests were met with silence.You mentioned that the dishwasher was damaged beyond repair during my occupancy, but I haven't seen any official documentation or evidence to support this claim. Only the photos which I attached to my previous review, I'm not even sure are from our apartment!I remain willing to share our entire email conversation and the evidence I possess, including videos, to substantiate my position.Furthermore, it's essential to clarify that stainless steel appliances, including dishwashers, do not typically rust within 12 days, especially given the minimal usage and meticulous care I provided during my short stay.Regarding the "extra mile service," the apartment was not handed over in a clean condition when I moved in, which raised concerns about the initial state of the dishwasher and other appliances.I would appreciate your transparency in sharing the inspection report and images of the apartment when I initially moved in. This would help address lingering doubts about the condition of the apartment and appliances upon my arrival.I appreciate your response, but it appears that my request to acquire the dishwasher in question, considering the charge of '500' euros, has not received a response.As we work towards resolving this matter, I believe providing the dishwasher to me would be an equitable solution. This would allow me to address any concerns about its condition personally and also cover the cost associated with its replacement.Let's also remember that hard-earned money is at stake here, and my intent is not to accuse but to ensure "fairness" and "transparency" in this process.Sincerely,Swapnil

Swapnil · 4 October 2023

★★★★★ 5/5

Trustpilot

Marianne O'Rourke ​​

Marianne O'Rourke ​​Property Manager has been really helpful and supportive so far, listens and assists with the best solution or alternative to residents queries.

SANDRA · 27 March 2024

★★★★★ 4/5

Trustpilot

The community events

The community events made a real community and made my stay very enjoyable.

Keith · 13 March 2026

★★★★★ 1/5

Trustpilot

Terrible rental experience

Unfortunately vonder took over our rental property midway through our tenancy. Despite paying over £2000 per month in rent (Archway, London) we went several months over the winter without heating, our emails were ignored and this matter was only resolved when we threatened legal action. Since moving out in July I still have not had my deposit returned (now mid September), it has been a month since I have had a response to an email and have never managed to get through on their phone numbers. Unfortunately they have left me no choice but to take legal action. I would never rent with this company in future, this is the worst rental experience I have ever had by far, can see from other reviews that this story is the norm for this company.

Emily · 13 September 2023

★★★★★ 5/5

Trustpilot

Agent helping in what’s app every step…

Agent helping in what’s app every step of the way. Anton was great

Bridget · 25 September 2024

★★★★★ 5/5

Google

Really great experience with Vonder. The apartment was clean, modern, and had everything I needed. I also had the chance to work with Aggie the social media manager, who was always super helpful, It was the best co-living experience I’ve ever had. Would definitely recommend!

Dominique · 24 April 2025

★★★★★ 5/5

Trustpilot

Great team!

Great team!The responses to all my inquiries were attended very fast and the issues were resolved in a prompt matter, since my booking time abroad to my contract extension. The appartment was as shown in the advertise, may need a bit of Mantainance after some tenants, but in general everything is functional, it is clean and has a big windows which is great for getting daylight in winter season.

Aby · 18 April 2024

★★★★★ 5/5

Trustpilot

I just want to mention that city walk…

I just want to mention that city walk building 24 made me have the best stay ever in Dubai A beautiful apartment, a very lovely staff very kind and always smiling with a great cleaning service !Special thank to David for being there 😊

Sam · 30 May 2022