Vonder London reviews

★★★★★ 5/5

Trustpilot

Great Place

Staff is very helpful. The condition of the apartment is great. Location can not be better 😃

Daniela · 16 July 2026

★★★★★ 5/5

Trustpilot

CityWalk Dubai

Booked an apartment in CityWalk Dubai. Apartment is in a great location and David has been super helpful in organising renewals, etc. The maintenance company has been excellent the 2 times we needed them. All in all a good experience in a well maintained property. The only slight improvement would be a more timely response to the initial enquiry and perhaps more plates, knives, etc. I would certainly recommend.

MJ · 28 January 2022

★★★★★ 5/5

Trustpilot

A facility with staff who are available…

A facility with staff who are available 24/7 to take care of your needs.

Emre · 31 July 2026

★★★★★ 4/5

Google

I moved into Hill house building which is next to Archway station on November 2024. The check in experience was smooth and very good. We were given the keys at the reception and found the flat neat and clean. We reported few things which were dealt with within few days. When we submitted our inventory report, Vonder send a maintenance guy to fix few things we reported, which I thought was nice of them to do without us asking. We had a major issue with the washing machine, it was dirty at first with blocked drains, they tried to fix the issue multiple times over few weeks, they changed a part in the washing machine, then cleared the blockage. Afterwards, we tried to clean it multiple times, but the washing machine kept being dirty, during this time we had to go to a nearby Launderette to get our clothes cleaned. Eventually, they replaced the washing machine with a new one, this happened 3.5 months after moving in. I would say the steps they went through to fix the problem were reasonable, but to improve, I would suggest they try to be timelier. Since then, every time we reported a maintenance related issue through the application they responded within a week. For the past 6 months we had no issues with the flat at all, and it has been both nice and convenient. The flat might be small but comes with a 24/7 concierge, shared living/working space, and a big, shared terrace (which I hope Vonder/building management would give it a good clean before next summer) as it is very nice with brilliant views of parts of central London. We are leaving the flat soon, and I will be making a follow up review about the checkout and the deposit return process when the time comes.

Zaid · 2 November 2025

★★★★★ 1/5

Trustpilot

1 stars is too many

1 stars is too many, I encourage anyone looking to rent from Vonder to read the google reviews for the specific building they're looking to rent. They blame issues on the previous company but as a new tenant they're very much still existing problems and these people do not respond to a single email once the contract is signed and they have your money. Truly appalling, so bad that they have staff leaving fake 5 start reviews.

TELW · 27 November 2025

★★★★★ 1/5

Trustpilot

My experience with Vonder has been very disappointing due to repeated communication failures and poor handling of a tenancy matter.

My partner and I were tenants in one of their properties until 2022. After moving out, Vonder raised a claim through the Tenancy Deposit Scheme (TDS) for alleged excessive utility use and end-of-tenancy cleaning. The TDS case was settled in January 2023, where we agreed to the cleaning payment, which was deducted from our deposit and paid directly to Vonder. The remainder of Vonder’s claim was rejected because they did not provide evidence to the TDS to support their case.

EB · 30 October 2025

★★★★★ 4/5

Trustpilot

Good experience, would recommend

My time here has been good in general, the room is completely equiped and I didn't feel like nothing was missing. In the first months there were some issues with the internet mostly on evenings, but it was solved activating the Ethernet cable. I think something needs to be done to avoid the firefighters to come 2-3 times by month, it was a bit annoying. For the rest I have been so confortable here and I would recommend

Andoni · 2 November 2024

★★★★★ 1/5

Trustpilot

Hill House - Terrible

London, Hill House Abysmal company - avoid at all costs. Building itself is nice enough, but dealing with 20 layers of bureaucracy is not worth it. Dismissive at best, radio silent at worst. The flats shown in screenshot for listing do not correlate with the actual property they might rent to you, the layout and square footage may vary drastically. As soon as we had paid our deposit, communication immediately became non existent. Bills are send months late, the flat was not clean or in good repair upon moving it, and our move out was not acknowledged and our deposit has not been returned.We moved in Winter last year, and have already moved out after begrudgingly completing a year of tenancy. They also try to ask for rent you've already paid, presumably due to poor bookkeeping.

Ruairi · 30 September 2024

★★★★★ 5/5

Trustpilot

Nice design

They got very nice flats out there 😄

Lukasz · 3 September 2026

★★★★★ 1/5

Facebook

What You Should Be Aware Of Regarding Vonder The following points are based on personal experiences at Vonder's Wembley location in London: 1. There were instances of being charged for excessive electricity consumption in a small studio flat, despite an inclusive utilities agreement. The average charges were up to £100+ per month over 9 months, and this was a common issue for more than 40 tenants. Moreover, Vonder did not provide access to or validation of the meter readings. 2. Attempts to discuss these charges in person with Vonder representatives were denied, and open communication with tenants about the issue was avoided. 3. There were threats of eviction (though not formalized by legal process) directed at my partner and me, despite having only a few months remaining on our lease. 4. Efforts to withhold our security deposit were also made. Additional concerns included: * Security lapses, evidenced by break-ins and unannounced entries into flats by Vonder staff. * A persistent water leak near our toilet went unfixed for the entire tenancy, with repair tools left hazardously on-site overnight. * Poor communication and a lack of accountability regarding repairs and other issues were prevalent. * Multiple power outages and frequent elevator malfunctions, with one tenant disclosing a clause in their contract that prohibited discussions about the elevator issues.

Shawn · 20 November 2023

★★★★★ 1/5

Trustpilot

Rent At Your OWN Risk

What You Should Be Aware Of Regarding VonderThe following points are based on personal experiences at Vonder's Wembley location in London:1. There were instances of being charged for excessive electricity consumption in a small studio flat, despite an inclusive utilities agreement. The average charges were up to £100+ per month over 9 months, and this was a common issue for more than 40 tenants. Moreover, Vonder did not provide access to or validation of the meter readings.2. Attempts to discuss these charges in person with Vonder representatives were denied, and open communication with tenants about the issue was avoided.3. There were threats of eviction (though not formalized by legal process) directed at my partner and me, despite having only a few months remaining on our lease.4. Efforts to withhold our security deposit were also made.Additional concerns included:* Security lapses, evidenced by break-ins and unannounced entries into flats by Vonder staff.* A persistent water leak near our toilet went unfixed for the entire tenancy, with repair tools left hazardously on-site overnight.* Poor communication and a lack of accountability regarding repairs and other issues were prevalent.* Multiple power outages and frequent elevator malfunctions, with one tenant disclosing a clause in their contract that prohibited discussions about the elevator issues.

Shawn · 19 November 2023

★★★★★ 5/5

Trustpilot

Easy and prompt

Deffinetly made the process simple and transparent. Anytime I had a problem or questions of any kind they were promptly addressed. If you're looking for a simple way to move abroad I would recommend looking into Vonder.

David · 21 May 2024

★★★★★ 4/5

Trustpilot

Broken Blinds

I had a great experience with manager Abdullah, i was facing issues with the broken blinds for a while and he got them fixed in no time! Very professional, quick and efficient

Maninder · 19 February 2026

★★★★★ 5/5

Trustpilot

im loving it in here

im loving it in here everything is lovable, lounge area, the service every thing is a top notch thing thanks for giving this better experience.

Saurabh · 10 April 2026

★★★★★ 5/5

Trustpilot

Excellent Hotel

I really liked my stay at Vonder Munich.The booking process was seemless. I was able to book it back from my home country. The key to the room was put in a safe and I received the pin to the safe. The safe could be found near the enterance.The room itself was nice and tidy. The bed was cozy and the kitchen had all the utensils and cookingwares.The management was very helping and cheeful. Albiet they are only available at working hours. But my letters and packages was put in a "postbox" (also near the enterance).5 stars for booking, stay and experience.

BilawalAhmed · 25 July 2024

★★★★★ 5/5

Trustpilot

Top temporary solution for expats

I have been a host in the Vonder Munich structure for 2 months in 2024.My experience has been definitely positive. The staff has always been fast in answering all my questions, and all the registrastion process has been quick and smooth.The structure is well equipped with common launges, landry rooms, and internal gym. Also, the position is convenient being very close to the public transportation and a supermarket.100% would recommend for people moving to Munich or staying in here for a few months.

Luca · 18 July 2024

★★★★★ 5/5

Trustpilot

Vonder Village Brentford

It has been a great experience to move in to Vonder Village Brentford. The communication and level of care has been amazing. Zoe was amazing from the moment she showed us the fantastic new and ultra modern apartment. The Vonder team are always on hand to help and advise and Absal the Building Manager is always readily available to help. Once again the apartments are really modern, contemporary and clean.

Hamzah · 16 June 2020

★★★★★ 5/5

Trustpilot

The overall experience was great!

The overall experience was great in Vonder Munich. I had booked the place for 5 months, the booking process and reservation, as well as signing the contract was done fully online, so that when I come to Germany, I had the place ready for me to move in.The staff is very great, everyday there are people at reception that can help with day-to-day problems, as well as customer support team that you can reach out by email.The rooms are clean, well equipped, the technical staff will always help you in case something breaks or you have any technical issues. Also, they have many extra services, like a fully equipped gym free of extra charge, and for small extra charge they offer cleaning services and laundry services. Overall, great experience!

Igor · 3 July 2024

★★★★★ 5/5

Trustpilot

Moving to London with Vonder

For my entire time in the UK (almost a year), I've lived in the Shoreditch location of Vonder, and it was a wonderful experience. The flat is beautiful and fully equipped with everything you need, which is extremely convenient when moving to a new country for a limited amount of time. The building's staff and amenities are excellent, and the location is great. A special mention goes to Sorcha, the Vonder representative, who was incredibly kind and helpful with everything I needed along the way, which was very comforting as I navigated the challenges of relocating to a new country. I'm grateful to Vonder for making my time in London as easy and pleasant as possiblele.

Noam · 2 July 2024

★★★★★ 4/5

Trustpilot

Good option for foreigners looking for a no-hassle short term stay

The apartment is simple and functional and in a perfect position if you need to take the S-bahn.They also organize social events every once in while, which is nice.The booking process was very quick and without any problems, which is a boon for people coming to Munich from outside Germany just for a few months. Also they provide anmeldung.My main complaint would be the kitchen, which is not well equipped: other than cutlery and plates only a small pan, a small pot and a bread knife are provided. Also the reception is not always staffed even during the day, which is a little annoying, but at least they display the times when staff is there.

Diego · 29 June 2024

★★★★★ 5/5

Trustpilot

Great experience at Vonder Berlin

The apartment is in a very good location, which makes it very easy to commute, though you have to deal with sounds from ambulance every now and then, but that is okayThe response from the team is super fast as well and they are always very helpfulAsides that, they try to organise community events like the free yoga sessions, art exhibition and now, the co-working space to make life easier and fun for everyone

Ayomide · 23 September 2024

★★★★★ 5/5

Trustpilot

I had the best experience with Vonder

I had the best experience with Vonder. The staff are really great, especially Tulli. He is very supportive, kind, and extremely helpful, assisting me throughout my tenancy process.

Maryam · 21 August 2024

★★★★★ 5/5

Trustpilot

Tida Jabi

I’m very grateful to Tida Jabi. She has supported me at every stage, from the moment I moved into the property to helping me maintain it.

Parth · 18 March 2026

★★★★★ 5/5

Trustpilot

Unfair hateful review by ill-mannered tenant

I live in the Vonder Village complex and have done for several months now. If anyone is reading the review posted on the 5th June with a 1 star, please don't pay attention to this. Yes, there are some people who are ill-mannered, and not disposing of their litter properly but this is definitely down to a few individuals and not the new management here, who have had to pick up rubbish bags left by others under the stairs instead of put away in the bin rooms. As a resident, I too have had to clear up after some residents who don't respect this place, but the majority of tenant here are lovely - but unfortunately you always get some bad apples.The renovations have been lovely and the pizza night was a lovely vehicle for those of us who want a community here to get to know each other. The management here have been abused and disrespect by 1 tenant in particular on Friday evening and I have personally put a complaint in. I hope Vonder will remove such tenants who ruin this lovely Vonder Village with their bad manners.Things have been so much better since the new management have joined and apart from the disrespectful tenant last Friday, my experience has been awesome so far.

Find · 10 June 2024