Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotResponsive Management and a Positive Rental Experience
I rented a property with Vonder at Eislebener Straße 1, Berlin, and my experience was mostly positive. The property matched the description in the advertisement, with only minor aspects that could have been improved, but nothing significant. What stood out most was the management team’s responsiveness, maintenance issues were addressed quickly, which made living there very convenient. I would definitely recommend Vonder to others for their professional and efficient service.
Tunc · 1 December 2024
Agent replied · 23 December 2024
Dear Tunc, your positive review means a lot! We're genuinely happy you had a great experience in our flats. Thanks for choosing us!
★★★★★ 5/5
TrustpilotSolid place to stay in Munich
I stayed at Vonder in Munich and had a positive experience overall. The S8 train is right outside the door, the building is kept clean, and although the room was on the smaller side (single room) - it had everything I needed. The only real negatives I had about my stay was that the laundry cycles were extremely long and people didn't know how to shorten them, towels and sheets are given once (but you must clean them on your own), and the kitchen sink was quite small. Besides that, it was a solid place to stay while living in Munich and I'd recommend it if you're staying in Munich somewhat longterm.
Eric · 29 May 2024
Agent replied · 15 June 2024
Hi Eric, thank you for your kind words about Vonder! We are glad that you enjoyed your stay in our flats. Your detailed feedback helps us understand what we're doing right, and how we can improve. Thanks for choosing us!
★★★★★ 5/5
TrustpilotAmazing Service and Support
Hello,yesterday, I need a urgent staying for 1.5 month (which Vonder make minimum 2 month contract), they made an exception for me. I paid the one rent and 2 month deposit as a standard. Normally my staying will be start today. that is why they gave me a very quick response and help. I really appreciated that part but more important part is coming after. I had another urgent situation at night and I need to cancel my staying. At first as a standart response is they must cut the rent and only deposit refund. but after a moment they told me they will give me full refund becuase of my urgent situation. I lived at Vonder Munchen for 6 month. I can only say that it is the best place that you can stay.
Burak · 24 May 2024
Agent replied · 15 June 2024
Hi Burak, thank you so much for sharing your positive experience with Vonder! We're thrilled to hear that you enjoyed your stay in our flats. Your kind words motivate us to continue delivering exceptional service. Thanks for choosing us!
★★★★★ 5/5
TrustpilotI've had the pleasure of staying at a…
I've had the pleasure of staying at a furnished apartment with Vonder GmbH for the past two years, and my experience has been fantastic. The rooms are well-maintained, providing a comfortable and pleasant living environment. The double glass insulation ensures excellent soundproofing and energy efficiency.One of the standout features is the secure door system; it adds an extra layer of security and convenience. The ability to open doors via an app is incredibly handy and modern, making daily life a bit easier. Overall, Vonder GmbH has provided a top-notch living experience, and I highly recommend their apartments.
Melvyn · 24 May 2024
Agent replied · 15 June 2024
Dear Melvyn, we appreciate your positive feedback about your experience with Vonder! It's amazing to know that our flats met your expectations. Your kind words motivate us to continue delivering exceptional service. Thank you for choosing us!
★★★★★ 1/5
TrustpilotAnother company have taken over our…
Another company have taken over our tenancy yet Vonder still keep chasing us asking for '21 days overdue' rent - even though this has been paid to the other company and they previously sent an email telling us to disregard their prior email advising us rent was due.It's disgusting that they would still try and claw money from people who are no longer their tenants and complete incompetence that they can't simply update they're automated systems. Now I'm anxious that this will impact my credit score.
Rob · 22 May 2024
Agent replied · 15 June 2024
Dear Rob,Thank you for your feedback. We take all reviews seriously and are sorry to hear about your experience. Your concerns are important to us, and we are committed to resolving the issue. however, without specific details, we are unable to identify you or the situation described.Please reach out to us at marketing@vondereurope.com. Our team is happy to support you and find a resolution.
★★★★★ 5/5
TrustpilotPeople are brilliant in here
People are brilliant in here. Pleasure to deal with…
STEPAN · 7 July 2026
Agent replied · 22 September 2026
Hello Stepan,
Thank you so much for your review!
★★★★★ 4/5
TrustpilotOne of the best place to stay in Munich
I had a very good stay in Vonder Munich , the facilities provided are great value for money. This place serves very well as temporary accommodation for expats until they find a permanent one.S8 is on door step and it is very accessible for daily commute.The only issue i had with self cleaning the room, they used to provide vacuum cleaner on request to clean the room by yourself, but in the last two months they stopped providing it but you can order a room service for 20 EUR.
Manikanta · 7 May 2024
Agent replied · 15 June 2024
Dear Manikanta, we appreciate your positive feedback about your experience with Vonder! It's fantastic to know that our staff have met your expectations. Our team strives to create comfortable and memorable stays for our guests. Thank you for choosing us!
★★★★★ 5/5
TrustpilotGreat place!
Since moving into Vonder Wembley we have had a fantastic experience throughout.
Roger · 10 June 2026
Agent replied · 22 September 2026
Hi Roger,
Thank you for this wonderful review! We're so pleased that Tida, Eitam, Ty and the team have made your experience at Vonder Wembley seamless, and we truly appreciate your recommendation.
★★★★★ 5/5
TrustpilotMy experience with Vonder Europe
My experience with Vonder Europe has been exceptional. Excellent customer service, very attentive. I have been a client of theirs for two years, and every time I have required a service, they have dedicated themselves 100 percent. Special thanks to the Manager of operations in Berlin, Daniel Mazar, for his timely orientation and follow-up of the requests. Thank you for all your effort, efficiency and attention.
Combatiente1985 · 2 September 2020
Agent replied · 15 June 2024
Thank you so much for your kind words, our tenants are our top priority and we always strive to do do our best :) We hope you stay for many years to come!
★★★★★ 5/5
TrustpilotA great place to stay!
I have stayed in Vonder in the first few months of during my probation period to where I worked. I did not have difficulty in finding a well-placed, accessible to transportation, pharmacy nearby, grocery place to lived on during these days.It helped me alot and the place is very well maintained. Even have a days where all the tenants gather together to meet new friends and all drinks and snacks are provided free of charge!Thank you and will be recommending this place to some who is looking for a temporary place to stay near Munich.
John · 30 April 2024
Agent replied · 15 June 2024
Dear John, we appreciate your positive feedback about your experience with Vonder! It's fantastic to know that our apartments met your expectations. Our team strives to create comfortable and memorable stays for our tenants. Thank you for choosing Vonder!
★★★★★ 5/5
TrustpilotGreat community, great management ( David is a star)
I have been a tenant for over two years, I enjoy being part of the Vonder community! The new building manager ( David ) is a star and always on top of things! I would recommend 100%
Badlali · 13 November 2025
Agent replied · 24 December 2025
Hello Badlali,
Thank you for your input, we will make sure he is aware of your review!
★★★★★ 5/5
TrustpilotVonderK55 - convenience at the heart of Berlin
Located conveniently, VonderEurope's VonderK55 in Berlin Mitte simplified my daily routines with easy access to amenities and transportation options, enhancing my work-life balance. Thanks to their transparent pricing and all-inclusive utilities, VonderK55 became a smart choice for me and my partner. The Laundry machines in the part basement are usually available and cleaned biweekly. Other fellow tenants come from different parts of the world and are really friendly in this VonderK55 community. Maintenance manager Ori has always been helpful, thanks to prompt responses from VonderEurope's operations team.I highly recommend the stays as they are well designed with the confined space. The location is a BIG plus with groceries 5-6 mins away, well connected to Bus (right outside the building), S-bahn, U8 and U2. Definately planning to stay here longer.
GAURAV · 25 April 2024
Agent replied · 15 June 2024
Hello Gaurav, we are genuinely grateful for your glowing review of Vonder! It warms our hearts to learn that your time in our apartments was enjoyable. Your detailed feedback helps us understand what we're doing right, and we're happy that we went above what you expected. Our team takes pride in providing top-notch service. Thanks for choosing us!
★★★★★ 5/5
TrustpilotOur VonderEurope Experience..
Our year-long stay at VonderEurope as a student couple was nothing short of exceptional. The apartment provided a cozy well designed place with modern furnishings and thoughtful amenities, perfect for both studying and relaxation. We occupied a 27 sq.mt apartment ideal for 2 people, working or students. The attentive staff went above and beyond to ensure our issues are resolved, and the vibrant community atmosphere made us feel right at home. Conveniently located with easy access to everything we needed, VonderEurope offered affordability and flexibility without sacrificing quality.We highly recommend it to anyone seeking a convenient blend of comfort, excellent connectivity & worth of money spent for their long-term stay.
Priyal · 25 April 2024
Agent replied · 15 June 2024
Hi Priyal! Your positive words about Vonder have made our day! It's fantastic to hear that you had a great experience in our apartments. Our goal is to create a home away from home for our guests, and your feedback lets us know we're on the right track. Thank you for being a part of the Vonder community!
★★★★★ 4/5
TrustpilotLiving in Vonder
The moving process, the readiness of everything in the house and the quick support of the Vonder team throughout the process were the things that made me the most happy throughout the whole process. The Vonder team was always smiling and very attentive every time they came to our house. In general, the apartment and the house were clean. It was very good in terms of location and trust as well as neighborhood. It was always quick to reach Vonder also via email.
Selenay · 21 April 2024
Agent replied · 15 June 2024
Hello Selenay, we are genuinely grateful for your glowing review of Vonder! Your detailed feedback helps us understand what we're doing right, and we're happy that we went above what you expected. Thank you for choosing us!
★★★★★ 5/5
TrustpilotSpecial thanks
Great place to stay! Special and big thanks to Yousef! He is such a helpful and nice person - since the first day we moved he was there to help us. And during all stay - whenever we needed anything - Yousef was the one to provide super service with a big smile allways ;)Thank you Yousef - you are making this place special!Lina and Mohammed
Lina · 3 June 2020
Agent replied · 15 June 2024
Thank you Lina, we appreciate your kind words! Hope you are doing well, welcome back to Vonder any time.
★★★★★ 4/5
TrustpilotReally good with a few minor things
I already did review 1 month ago but the form was different :)I scored Vonder Munich 9 of 10. But probably it is more close to 8.In sum everything is really good: location, comfortable and new apartaments, quiet (at least mine), friendly staff at reception.Minor problems: fire alarms, washing rooms (overcrowded or not functioning), heating/air conditioning (sometimes really cold in winter or really hot in summer), full containers in trash room, cost :)I count them as "minor" because they are rare.In a perfect world I'd also want to have kinda office hall/room to work with my laptop out of my apartment. The places for that on the very first floor are not comfortable enough for that IMO.
Mikhail · 19 April 2024
Agent replied · 15 June 2024
Hello Mikhail, we are genuinely grateful for your review of Vonder! Our goal is to create a home for our guests, and your feedback lets us know we're on the right track. It helps us understand what we're doing right and how to improve. Thank you for choosing us!
★★★★★ 5/5
TrustpilotVonder Munich is well located near S…
Vonder Munich is well located near S Bahn. The rooms are good. The people at the reception are helpful.The only thing they could do better is more lighting in the room.
Prathmesh · 22 April 2024
Agent replied · 15 June 2024
Dear Prathmesh, we appreciate your positive feedback about your experience with Vonder! It's fantastic to know that our apartments met your expectations. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back on your next visit!
★★★★★ 5/5
TrustpilotMy favourite place I ever lived in…
My favourite place I ever lived in Vonder village inLondon. So much space in the flat, and parking available. The staff are so nice as well especially the community manager Sorcha 😊 Definitely check out the events if you can!
Customer · 1 October 2025
Agent replied · 15 June 2024
Hello Amy!
Thank you so much for your review! We love to hear it and appreciate your opinion
★★★★★ 5/5
TrustpilotPerfect first stay in Berlin
I have been a Vonder tenant in Berlin K55 for more than 1 year with my boyfriend. It is a perfect first accommodation in Berlin, nicely furnished and where German is not needed. Vonder's team is very responsive and helpful. Deposit received entirely and after less than 2 weeks!I can only recommend Vonder K55!
CD · 14 June 2022
Agent replied · 15 June 2024
Hi CD,Thank you for taking the time to write this review! Knowing that you had a vonderful experience with us heart-warming We hope to see you soon again
★★★★★ 4/5
TrustpilotDuring our stay Vonder was very…
During our stay Vonder was very unresponsive at the start, however with the recent new management in place, they have been on top of everything. Special thanks to Sorcha for being very kind and helpful!
Ish · 18 January 2024
Agent replied · 15 June 2024
Hi Ish! Thank you for your feedback. Our goal is to create a home away from home for our guests, and your feedback lets us know we're on the right track. We can't wait to have you back for another unforgettable stay. Thank you for being a part of the Vonder community!
★★★★★ 5/5
TrustpilotGreat building management
The building management wasn’t really great at the beginning when we moved. Been a couple of months I see the imporvement, with the maintenance service.
Zari · 11 February 2026
Agent replied · 26 May 2026
Hi Zari, thank you for your review! Happy to hear the maintenance improvements have made a difference and that Abdullah could assist you.
★★★★★ 5/5
TrustpilotMarianne is wonderful in solving and…
Marianne is wonderful in solving and sorting any problems and is there at front desk when needed.I do hope we can continue to have this excellent service at Vonder Brentford.
Parvaze · 26 April 2024
Agent replied · 15 June 2024
Hi Parvaze, thank you so much for sharing your positive experience with Vonder! We're happy to hear that you enjoyed your stay in our apartments. Your kind words motivate us to continue delivering exceptional service. Thanks for choosing us!
★★★★★ 5/5
TrustpilotWe lived in a 3BD flat on the 13th…
We lived in a 3BD flat on the 13th floor a family of 4. Since the first contact with the building company ALL the way until we unfortunately left everything was beyond our expectations! The flat was beautifully and well designed and we had everything we ever needed in the flat or one call away with the lovely front desk staff. Definitely amazing common spaces and great social life. Facilities like gym and cinema and so much more makes a very high value for money! And a great bonus was the amazing outlet 5 minutes away (amazing location for shopping lovers and yang happy people!) and 2 minutes walking to the tube! Thank you VONDER family! We will miss you.
Tal · 3 March 2024
Agent replied · 15 June 2024
Hello Tal, we are genuinely grateful for your glowing review of Vonder! Your detailed feedback helps us understand what we're doing right, and we're happy that we went above what you expected. Our team takes pride in providing top-notch service, and we can't wait to welcome you back for another wonderful experience.
★★★★★ 5/5
TrustpilotGreat experience
My wife and I arrived to London for a relocation from work.When we arrived we were met by a representative at the entrance who brought us the key and gave us a tour of the complex. The apartment was big and clean and had all the necessary equipment so we didn't have to buy anything. The gym in the complex was very important to my wife and she used to go every day - very well equipped and clean. For me, the workspaces were excellent and allowed me to hold meetings and work quietly. Various events are held in the complex, such as the broadcast of football games in the lounge and holiday celebrations.All in all, we had a very comfortable and pleasant stay and highly recommend it to those who need a well-equipped apartment and are looking for a place that is accessible to everything and with active social life
IS · 3 March 2024
Agent replied · 15 June 2024
Hi there , we appreciate your positive feedback about your experience with Vonder! It's fantastic to know that our apartments met your expectations. Our team strives to create comfortable and memorable stays for our guests. Thank you for choosing Vonder, and we hope to host you again soon!
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