Trusted Agent profile · London

Vonder London reviews

3.9

★★★★★ Good

689 reviews across 3 platforms

60 Welbeck Street, London, W1G 9XB

Vonder's office in London, at 60 Welbeck Street, is rated 3.9 out of 5 across 689 reviews on three platforms, including 66 Google reviews rated 3.1.

Google logo

3.1 / 5

66

Reviews on Google

This office

Facebook logo

3.9 / 5

51

Reviews on Facebook

This office

Trustpilot logo

572

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Facebook

I had a great experience with this agency regarding my short term contract. The apartments are all renewed and perfectly located. In addition agents are always supporting tenants and open to any questions. In Bismarckstraße there is also a cool club definitely worth visiting! You can’t miss its chilling and friendly atmosphere. Go there to enjoy great coffee and fresh food at any time of the day...you won’t be disappointed.

Valentina · 28 February 2019

Agent replied · 22 February 2025

Hey Valentina, thanks so much for your feedback, your words are really appreciated, all the Best for you and we hope to see you around :)

5/5

Trustpilot

I had an amazing stay at Vonder Munich

I had an amazing stay at Vonder Munich! It's the perfect place to stay, close to all the important places in the city. I highly recommend it for both long-term and short-term stays.

Ahmed · 11 April 2024

Agent replied · 15 June 2024

Dear Ahmed, your positive review made our day at Vonder! We're happy you had a great experience in our apartments. Thanks for choosing us, and we can't wait to welcome you back!

1/5

Trustpilot

lived here for a year

lived here for a year, it was fine but no one responds. had damp & broken plug socket for a year no one cametrash everywhere they never clean it or the bin roomsparking there is loads of but there’s so many pigeons they don’t get rid of or even put spikes on so there’s loads of crap happy to be leaving. goodbye and good riddance.

Emily · 7 April 2024

5/5

Trustpilot

Special thanks

Dear VonderEurope & Berlin Community,I can only say that you provided me a GREAT apartment rental experience in Berlin, and thank you ever so much for having me as your tenant.Besides having an excellent customer support team, the apartment was nicely furnished/decorated and very well located.You will be highly recommended!Luiz Felipe Pinto

Luiz · 10 November 2022

Agent replied · 15 June 2024

Hello Luiz Felipe,Thank you very much for the positive and detailed review. We are very pleased to hear that you have had a great experience with us in Berlin and we hope to see you joining our community again soon. The Vonder Team

5/5

Trustpilot

Great facilities, huge flat for the money, nice community

Had a great time at Vonder Wembley. Great staff and a nice community feel from the other people living there. Nice place to hang out and great facilities to get work done as well. Highly recommend.

Ed · 1 February 2024

Agent replied · 15 June 2024

Dear Ed, your positive review means a lot! We're genuinely happy you had a great experience in our apartments. Thanks for choosing us, and we can't wait to welcome you back!

1/5

Trustpilot

Poor maintenance and response.

Poor maintenance and response.Poor maintenance and response.Lifts have been out for the past 2-3 weeks (Savoy Court). We get told engineers are looking into the matter, the lift works for a day and it’s out again and the cycle repeats. The lift has been out this whole week, gets “fixed” on a Friday just for a few hours and it’s out again. Unsure why it is taking so long for it to be repaired. How many times do we have to complain until this matter is taken seriously? If these engineers cannot solve the matter, surely you should get new ones. Vonder should be ashamed of the experience it’s giving it’s residents. And this is just one of the multiple ongoing problems at Great West Plaza.

A.M · 11 March 2023

5/5

Trustpilot

Dubai experience

Was looking for smth in Dubai for one month stay - best experience ever! So happy with this place and people working there - they were answering all the calls and questions on weekend, so helpful! And the view is fantastic, really cool location - big walk to Marina, pool, gym, just everything I needed. Thanks a lot.

Aleksandryna · 15 January 2022

Agent replied · 15 June 2024

Thank you for your review Aleksandryna! We are glad you enjoyed your stay with us and hope you’ll come back to stay with us soon

5/5

Google

13 locations in London, all apartments are stunning

Eitam · 16 April 2025

Agent replied · 16 April 2026

Hello Eitam, Thank you for your review, we appreciate it!

5/5

Trustpilot

Amazing place to stay

The people that work in Vonder Munich are incredible any problem you get or any help you need they are there for you.Tons of laughts and good memories I bring from here.

Afonso · 10 April 2024

Agent replied · 15 June 2024

Hello Afonso, we are genuinely grateful for your glowing review of Vonder! Our team takes pride in providing top-notch service, and we can't wait to welcome you back for another wonderful experience.

5/5

Trustpilot

Great accomodation and friendly…

Great accomodation and friendly community and its very close to S-Bahn, there is a lot of good restaurants nearby and you feel at home when you stay with vonder munich

Frederick · 10 May 2024

Agent replied · 15 June 2024

Hello Frederick, we are genuinely grateful for your glowing review of Vonder! It's great to know that you felt welcome! Thank you for choosing us!

1/5

Trustpilot

Scammers and liars

They lie about the rent and energy bills. People from outside can enter at will. Staff use spare keys to enter apartments when tenants are not in. Parcels go missing all the time. The staff even refused to receive parcels for 2 months. They delay for months before returning the deposit. They only respond to emails when they want to collect money. People get trapped in lifts. Lifts often break down. The cameras are fake. The Fridman lounge is always locked, except when staff hold events. Most of the monitors in the common areas are connected to the staff wifi instead of the public wifi so tenants cannot use them. You never feel safe or that you're getting your money's worth.

Duckheart · 8 February 2023

4/5

Trustpilot

We stayed at vonder’s Citywalk…

We stayed at vonder’s Citywalk Apartment for a month in Dubai.The apartment was nicely furnished and spacious, in a convenient location near to the Coca-Cola arena! I love their way of handling the tenants :* You don’t need to sign any contracts physical you can do it in the online! Quick and simple. Definitely consider again :)

Ramesh · 16 January 2022

Agent replied · 15 June 2024

Thank you Ramesh! We’re happy that you had a good experience with us and we hope to see you again soon

5/5

Trustpilot

Easy communication and well put-togther…

Easy communication and well put-togther apartments, great location with close-by subway station. The apartments are friendly and inviting, with comfortable beds and well-stocked kitchen. I appreciate the quick reply for any maintenance requests.

N · 28 February 2024

Agent replied · 15 June 2024

Hi there, thank you so much for sharing your positive experience with Vonder! We're thrilled to hear that you enjoyed your stay in our apartments. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back on your next visit!

5/5

Facebook

Finding accomodation with Vonder was very easy and transparent. Especialy for my case they were so very helpful with a family issue I faced and it is not something that you expect in our days! Thank you David and the rest of the team for being so helpful and kind!

George · 28 June 2019

1/5

Trustpilot

We cannot take rubbish out

Ana · 10 March 2026

5/5

Trustpilot

Best!

We as K4 Technical services are currently the housekeeping providers for Vonder Dubai and it has been an absolute pleasure to work with such a prestige company! Sharjil and David are a delight to work with and the standard of Vonder is unbeatable compared to other holiday home companies in Dubai. Highly recommend!

Manisha · 11 June 2022

Agent replied · 15 June 2024

Thank you Manisha! We’re happy that you had a good experience with us and we hope to see you again soon

4/5

Trustpilot

Overall very good but no air…

Overall very good but no air conditioning in rooms and the co-working space should have additional "phone booths" to have a quite space to have a call.

Customer · 24 May 2024

Agent replied · 15 June 2024

Dear Guest, we appreciate your feedback about your experience with Vonder! Thank you for choosing Vonder!

5/5

Trustpilot

Vonder accomodation

Vonder provides great accommodation facility and its tenant friendly. Their service team also very quick to handle the problems in the flat. I enjoy my stay in their accommodation..

Mohine · 16 April 2024

Agent replied · 15 June 2024

Dear Mohine, your positive review made our day at Vonder! We're thrilled you had a great experience in our apartments. Thanks for choosing us, and we can't wait to welcome you back!

5/5

Trustpilot

So far so great (Vonder Shoreditch)

Decided to make a change in lifestyle and heard about Vonder. I guess I was lucky in terms of availability and booked Vonder Shoreditch.Had some initial questions that the support team at Vonder helped me with. Decided the book and have been living here for 4 months now.Very happy about my apartment and the overall experience so far. Highly recommended!

Tim · 15 February 2021

Agent replied · 15 June 2024

Thanks so much Tim! We are glad you've enjoyed everything Vonder Shoreditch has to offer. See you around :)

4/5

Trustpilot

6 months stay with Vonder

Very nice and friendly staff, clean facilities, good service, very helpful with problems as well!

Lena · 4 December 2024

Agent replied · 15 June 2024

Hello,Thank you very much for the positive review. We are glad to hear that you have had a good experience with us and we hope to see you joining our community again soon. The Vonder Team

5/5

Trustpilot

Modern location

Modern location, close to shopping facilities and the S-Bahn station. Ideal for my stay of 3 months.

Jo · 4 November 2024

Agent replied · 23 December 2024

Hi Jo, your positive review means a lot! Thanks for choosing us!

5/5

Trustpilot

Stayed two months in vonder city walk

Stayed two months in vonder city walk. Great location and friendly staff. One suggestion, building 25, apartment 304, I believe the living room furniture needs to be upgraded.

Valeed · 27 April 2024

Agent replied · 15 June 2024

Hi Valeed, thank you so much for sharing your positive experience with Vonder! We're happy to hear that you enjoyed your stay in our apartments. Your feedback helps us understand what we're doing right. Thanks for choosing us!

1/5

Google

Terrible experience. Their responses are incredibly slow and very passive. If they are your property management team, you must think twice before signing a contract with them.

Mithrandir · 4 August 2025

5/5

Google

I LOVE VONDER! ❤️❤️❤️

Guy · 16 April 2025

Agent replied · 16 April 2026

Hey Guy, Thank you for your review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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