4/5
GoogleThe service received was efficient and effective. The staff, Adeeb, promptly attended to my issue which was resolved timely.
Trusted Agent profile · London
Urban Bubble London reviews
★★★★★
1,107 reviews across 2 platforms
Patcham Terrace, Nine Elms, London, SW8 4EX
Part of Urban Bubble, see every office.
Urban Bubble's office in London, at Patcham Terrace, is rated 3.5 out of 5 across 1,107 reviews on two platforms, including 789 Google reviews rated 3.5.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google4/5
TrustpilotPrompt Service
The service received was efficient and effective. The staff, Adeeb, promptly attended to my issue which was resolved timely.
5/5
TrustpilotReally great experience
Really great experience. Smooth process from start to finish. They were fantastic, friendly and quick!Definitely would recommend
Agent replied · 16 June 2024
Hi Sally. Thanks for leaving us such a positive review. We are pleased you had such a great experience with us. Please do recommend us :) Many thanks - urbanbubble.
5/5
TrustpilotGreat
You know what, for a lettings agent urbanbubble have been great. I read some dodgy reviews but my experience with them has been really positive. Good communication and quick return of my deposit at the end, less a few deductions but lets be honest it was my fault
1/5
TrustpilotVery Poor Service
Very Poor Service. Property Owner in Burlington Square. Asked question about tenancy arrangement for more than 1 month. Up to this moment, there was no reply.
3/5
GoogleHad a few issues with this company in view of washing facilities being broken. After a couple of frustrating weeks, things are back on track. Urban bubble did make an effort to contact me to apologize and explain. Good service has resumed.
1/5
TrustpilotThe worst place to work for
The worst place to work for. The management is rude and treat people poorly. Also they treat overseas clients badly and treat local clients nicely. What a racism team leader
4/5
TrustpilotPrompt and effective response
I had received a Prompt and effective response upon placing my query which was very much appreciated
5/5
GoogleUrban Bubble have done a magnificent job managing the approval of 100% government funding for the fire safety remediation works at Advent 2/3. Throughout the process they have kept leaseholders informed and managed expectations professionally. Well done!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotRent arrears follow up
The agent followed up and responded promptly as required.Mr Adeeb Ahmed well done
5/5
GoogleI never have to worry about my property. Very trustworthy team.
1/5
GooglePhone line open times on google are wrong as it’s 4pm closing. Constantly changing meter reading people which means have to call head office to get a new number to explain to a new person. 5 in the last year now. When asked for a meter reading it takes weeks to get anything. Terrible service.
1/5
GoogleFor 3 weeks already can not get a simple answers to my very basic questions about my newbuild property. Alma and Mate are basically useless, just like the firm.NegativeQuality, Professionalism
1/5
GoogleI had a interview with this company a few months back for a Recruitment Manager position and never got any feedback or reply on how I did. Waste of time.
5/5
GoogleManaged properties very orderly and swiftly responds to solve problems
1/5
GoogleTwo years into a case of them trying to sort out the fire safety and cladding within Radcliffe House and still little to nothing done. It has become a farce and has left myself and the other leaseholders stuck with no end in sight.NegativeResponsiveness, Quality, Value
1/5
GoogleShocking service been an owner of falt in a property managed by urban bubble for 6 years and have never spoken to and dealt with such cowboys. The building is not maintained and more worried about putting poxy benches in courtyards that resolving issues with the structure of the building.
1/5
TrustpilotUrban Bubble are unfortunately the…
Urban Bubble are unfortunately the people we have to deal with for our leasehold appartment.They are appallingly communicators. Emails are misred, not answered, miscommunication between departments. Very frustrating.Be prepared to repeat yourself endlessly.
5/5
GoogleBriarfield Court, mark always keeps it clean.
Agent replied · 20 June 2024
Thanks for the review Tom!
1/5
GoogleLandlords dont touch these guys with a barge poll truly terrible company need a zero star option
5/5
GoogleUrban Bubble have been managing Heatley Mere for some years now and I have always found them to be helpful and professional. The job they do is not easy as it entails listening to everyone's problems and responding in the appropriate manner. I would have no hesitation I recommending them to any potential customer.
5/5
TrustpilotAdeeb from UrbanBubble is a star
Working with Adeeb from UrbanBubble has been great for us. He is very proactive and ensures payments are received from even slow paying tenants. Would recommend.
5/5
GoogleJust moved into Albert house. Mark the caretaker has been brilliant, obviously very passionate about cleanliness, security and upkeep of the building. A credit to urban bubble.
5/5
TrustpilotRecommended to landlords
I changed my managing agent to urbanbubble recently and they have been considerably helpful, knowledgeable and effective at letting my properties. Some of them they let for the highest rents we have ever achieved, in 2 days. Couldn't ask for anything better.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Urban Bubble hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
