4/5
GoogleVery helpful, thank you.
Trusted Agent profile · London
Urban Bubble London reviews
★★★★★
1,107 reviews across 2 platforms
Patcham Terrace, Nine Elms, London, SW8 4EX
Part of Urban Bubble, see every office.
Urban Bubble's office in London, at Patcham Terrace, is rated 3.5 out of 5 across 1,107 reviews on two platforms, including 789 Google reviews rated 3.5.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
Trustpilotvery helpful
very helpful. fast responses all the time
1/5
TrustpilotNO rent payment
i did not receive my rent payments from urbanbubble for many months there was so many errors. I will take them to the ombudsman. very bad service and the people are liars
5/5
TrustpilotMr MO was really kind and supportive.
5/5
GoogleAsked for meter readings at regents Court and ste couldn't be more helpful. He instantly helped me get readings, was professional and extremely friendly. Pleasure to interact with!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleCARL.
5/5
GoogleA very effective and excellent team.
1/5
GoogleFix the faulty building fire alarm in advent 2/3. It’s not funny anymore…
1/5
Googledo not go with Urbanbubble, worst agency in the world. Not responsive, not on email or phone, do not fix any maintenance issues and don't give back your deposit.NegativeResponsiveness
5/5
GoogleMark ( Copper Place ) - has come 'to the rescue many times. Always agrees to help residents and is here each week to ensure to the site is clean and tidy.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleWhat a joke these lot are, certainly do not deal with Andy there, a total idiot. Multiple offers in for a property and they don't even pass on offers. More to the point they also operate a culture of over pricing. Stay away
1/5
GoogleRating only, no written review.
1/5
TrustpilotAvoid this company
Avoid this company. I had to open a chargeback to get my money back. Awful experience.
1/5
Trustpilotreally bad experience and really bad…
really bad experience and really bad business. i never receive my rent payment on time and they are very trouble to get in contact with, rude staff and VERY unorganised
1/5
GoogleRating only, no written review.
Agent replied · 12 October 2026
Hi Muaaz Tahir. If you have a genuine issue that's affected you then please reach out to us at info@urbanbubble.co.uk. We would love to hear about it so we can resolve it, however if this is not in relation to a genuine issue, then we will look into taking the review down. Thank for your understanding.
4/5
GoogleI have an appointment in one of your buildings, Ste takes care of the place and is brilliant. Cheers for the help.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe team worked extremely hard for a positive result.leaseholders was kept informed at all stages of the process. Again I would like to thank all involvedPositiveProfessionalism
1/5
TrustpilotExceptionally incompetent
Exceptionally incompetent. Made a series of errors on my rental property causing me to lose money. Read the reviews and stay away
2/5
GoogleVery disappoint at this agency. Slow response and bad service. Never recommand.
1/5
GoogleLive at an Urban Bubble managed block in Birmingham. Electricity costs through the roof and management team refusing to do anything. Promise a lot, delivery very little for an pretty expensive rent.
5/5
GoogleI just moved into an appartment Briarfield Court on Whimberry Way in Manchester. The caretaker, Mark, has been very helpful, replied swiflty to phone calls and answered all my queries! Great work!
1/5
TrustpilotAbsolutely shocking as far as building…
Absolutely shocking as far as building management companies go.Accidentally over spent on service charge by£53k Avoid renting or buying under this business at all costs.
5/5
GoogleRating only, no written review.
Agent replied · 12 October 2026
Hi David! Thank you for the 5 star review! We really appreciate it. Thanks from urbanbubble
5/5
TrustpilotGreat customer service and prompt…
Great customer service and prompt response from Adeeb. Thanks for all your help!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Urban Bubble hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
