Urban Bubble London reviews

★★★★★ 4/5

Google

Adeeb has been the best agent I have experienced in the UK I don't say that lightly. He really understands customer care. With the service we have received from adeeb throughout our tenancy it is clear that this agent does not do his job just for the money aspect but he genuinely considers the tenants needs. He has liased between us as tenants and the landlord fairly and has been patient throughout the whole process. He has been transparent and trustworthy. I hope one day I will have the opportunity to put a face to the name. We have had our difficulties with urban bubble from the beginning of our tenancy as a company but adeeb has definitely stood in the gap, because of him we appreciate urban bubble as a whole and really hope he gets the recognition he deserves within the company. Adeeb if you are reading this THANKYOU

Tinotenda · 27 April 2024

★★★★★ 1/5

Google

As a landlord, my experience with Urbanbubble Manchester has been incredibly disappointing and frustrating. From their lack of timely advertising for my property to their unresponsiveness to emails, it has been a constant uphill battle to get anything accomplished with this company. First and foremost, the most glaring issue is their inability to advertise my property on time. Despite repeated requests and reminders, it seems like they are always lagging behind schedule, leaving my property vacant for longer periods than necessary and causing me to lose out on potential rental income. Furthermore, the turnover rate of staff at Urbanbubble Manchester is alarmingly high. It feels like every time I reach out to them, I'm dealing with someone new who has no knowledge of my property or the ongoing issues. This lack of continuity makes it incredibly difficult to get anything resolved efficiently. The level of communication is abysmal. I find myself constantly having to chase them for updates or action on various matters, whether it's repairs that need to be addressed or utilities that need to be switched over for new tenants. It's as if they have no regard for the importance of timely communication and follow-up. Speaking of repairs, Urbanbubble Manchester's negligence in addressing maintenance issues in a timely manner is unacceptable. Instead of proactively taking care of problems reported by tenants, they drag their feet, leaving me to deal with frustrated tenants who rightfully expect a prompt resolution to their concerns. To add insult to injury, they have failed to switch utilities after each new tenant, causing unnecessary headaches and confusion. This oversight reflects a lack of attention to detail and basic property management responsibilities. And if all that wasn't enough, I've had to deal with enforcement agents due to their incompetence in handling certain legal matters. This has not only been a major inconvenience but has also tarnished my reputation as a landlord. Additionally, I've found myself having to remind them to pay me my rent on multiple occasions, which is completely unacceptable. As a landlord, timely rent payments are crucial for my financial stability, and it's disheartening to have to continually chase after them for what is rightfully mine. Overall, my experience with Urbanbubble Manchester has been nothing short of a nightmare. Their incompetence, lack of communication, and disregard for basic property management responsibilities have made them a liability rather than an asset. I would strongly advise any landlord to steer clear of this company if they value their sanity and the well-being of their property.

Julio · 27 April 2024

★★★★★ 5/5

Trustpilot

The best agent in the UK

Adeeb has been more than amazing. He really understands customer care. With the service we have received from adeeb throughout our tenancy it is clear that this agent does not do his job just for the money aspect but he genuinely has a kind heart and considers the tenants needs. He is also fair and has liased between us as tenants and the landlord fairly. He has been transparent and trustworthy. I hope one day I will have the opportunity to put a face to the name. We have had our difficulties with urban bubble as a company but adeeb has definitely stood in the gap, because of him we appreciate urban bubble as a whole and really hope he gets the recognition he deserves within the company. Adeeb if you are reading this THANKYOU

Tinotenda · 12 April 2024

★★★★★ 5/5

Trustpilot

Keep up the good work, Adeeb Ahmed 💪👍

I’m here to give a 5 Star review to ADEEB AHMED for his prompt reply to my emails and his quick actions to check on the issues with my rentals. Indeed TWICE he has helped me!! (October 2023 and March 2024)…. Thank you Adeeb 🙇‍♀️And I appreciate it very much for his positive working spirit and his willingness to solve issues as soon as he gets an email message from an overseas landlord like me. His actions and help have given me the confidence to continue with urbanbubble as the letting management company for my Burlington Square apartment.Once again Adeeb, Thank You! 🙇‍♀️

Chris · 21 March 2024

★★★★★ 5/5

Google

I live at 26 Melton Road and I would Like to say that John who comes to clean my block is amazing, the block is so clean and it always smells so nice when I get home from work. John is lovely and friendly and we always have a morning chat when I see him ! Amazing

Lisa · 26 August 2023

★★★★★ 4/5

Trustpilot

Clear communication and a smooth process

I have found Urbanbubble easy to deal with and clear throughout the application process. Communication has been prompt and straightforward. The team handled everything efficiently, which really helped reduce stress at a time when moving can feel overwhelming. So far, the experience has been smooth and reassuring.

Sergio · 19 December 2025

★★★★★ 5/5

Trustpilot

Adeeb is being extraordinary again

Hats off to Adeeb for providing me the incredible services consecutively over a time being. He was made me aware of my tenants big arrears which i was bit concerned but i wasn't worried at all because i know Adeeb is always on top of the things and he always find some solution to make my tenants pay. This time as well he suggested the payment plan to my tenants due to their financial issues now they have paid everything and they are not in arrears. Adeeb keep up the good work. You are incredible.

Chris · 27 February 2024

★★★★★ 5/5

Trustpilot

Friendly, tidy and efficient

Carl has fixed a couple of issues in our flat now. He is always friendly, fix’s the issue and leave where he has been working very tidy.

Macey · 15 May 2026

★★★★★ 5/5

Trustpilot

Tenancy change. Very efficient in securing a new…

Very efficient in securing a new tenant. Check out of old tenant and check in of new tenant and communication throughout we can not fault !

Elissa · 20 May 2026

★★★★★ 5/5

Google

Carl had a look at the shower screen and reset the ipad to parcel room at the right time as was really busy with parcels getting dropped off. Life saver well done👏 …

David · 26 March 2026

★★★★★ 5/5

Trustpilot

Rose has been absolutely amazing in…

Rose has been absolutely amazing in helping me recently. She managed to solve issues within 1, 2 days that had remained unresolved for almost a year. Incredibly efficient, extremely kind and friendly, and always quick to respond to emails. Couldn't ask for better support!

Y · 25 July 2025

★★★★★ 5/5

Google

Paulina, alex, david,sophie,leona,debbie,cal at fifty five are all amazing employees and a credit to urbanbubble thanks for everything you have done for me much apreciated thanks guys team fifty five 👍👌 …

Carl · 26 March 2026

★★★★★ 5/5

Google

Ugo has been fantastic at helping me with a mortgage application on very tight timelines. Being very responsive and hugely helpful with a range of different colleagues always providing solutions. Nothing but postivies to say when normally legal support from management companies is a black hole with very poor support. Exemplary!

John · 30 September 2023

★★★★★ 1/5

Trustpilot

Incompetent

Good at hiding behind a computer n avoiding giving answers to any problems in Viadux !! Had meeting with management regarding numerous problems found them ignorant !Don’t think they listened also be very surprised if they follow through to address issues! Lack leadership n back bone !

Daz · 19 July 2026

★★★★★ 5/5

Google

Carl was fantastic, he was so friendly, got my door fixed so quick and he was actually on time!

Winnie · 16 February 2026

★★★★★ 5/5

Trustpilot

Wow!this agency is the best of all of…

Wow!this agency is the best of all of them! They will work hard so perfectly and fast moving process's. Specially Hannah you are the best!!!! Thank so much for everything!!

Jaypee · 27 March 2026

★★★★★ 4/5

Trustpilot

Thankful for John for providing a wonderful service

Thankful for John for providing an extraordinary service. He has helped with the helping to sort issues within the building as part of maintenance and ensuring that the property block is clean and healthy. He absolutely knows how to cope with different situations in a professional standard. He is super quick in his actions and respond to any communication in a timely standard. I enormously appreciate his honest and professional work. Thank you so much John for your amazing work!! Really appreciate all the help and effort in keeping the block clean.

HopeForEver · 15 November 2023

★★★★★ 5/5

Trustpilot

Thankful for Adeeb for providing an…

Thankful for Adeeb for providing an extraordinary service. It wouldn't be wrong if i say he is a one of the finest agents which i have experienced so far. He absolutely knows what he is doing and how to cope with different situations in a professional standard. He is super quick in his actions and respond to my communication in a timely standard. I enormously appreciate his honest and professional advice. Thank you so much Adeeb for your amazing hardwork. Keep up the brilliant work.

Chris · 12 November 2023

★★★★★ 5/5

Trustpilot

Adeeb is being an extraordinary for the

Extraordinary services have been recieved from Adeeb once again. Consecutively, he is on the top of things whilst dealing with my tenants who are so being difficult for past couple of months. Adeeb is proactive and once again his efforts and his help cleared all the arrears on my property and also i would to mention he has been amazing in communication whenever i send something, he responded me on a very first instance. So impressed and definitely recommend urbanbubble.

Fiona · 19 October 2023

★★★★★ 1/5

Trustpilot

Very poor company

Very poor company. Our building management was transferred from them to POD, following lousy management by them. Upon transferring my account they put “Professional Charges” of £288 on my account without providing an explanation for this charge. When I phone to clarify, message says no one available to take call. AVOID THIS COMPANY

Vivian · 18 August 2025

★★★★★ 4/5

Google

The letting acts very professionally in marketing my unit for tenants. From shooting photos to arranging viewing to subsequent lease agreement preparation all have been done efficiently with good quality.

Raymond · 16 March 2026

★★★★★ 5/5

Google

Our place is a really well maintained building, clean and lovely. Gardens are well looked after too. Urbanbubble can be slow sometimes with answering queries but overall, they look after us quite well. Big shout out to John and Carl for their willingness to walk the extra mile when required.

Veronika · 26 August 2023

★★★★★ 5/5

Trustpilot

Great service from Carl

Great service from Carl. He quickly got me back into my bedroom when the door broke and fitted a new handle with no hassle. Friendly, reliable, and professional, highly recommend.

Joshua · 19 March 2026

★★★★★ 5/5

Google

John & concierge team are absolutely amazing. Such a difference since they joined at The Cocoa Works. Hopefully Urban Bubble recognizes this & shows the best employee gratitude.

Beth · 26 March 2026