Trusted Agent profile · London

The Modern House London reviews

4.5

★★★★★ Excellent

260 reviews across 2 platforms

St Alphege Hall, Kings Bench Street, London, SE1 0QX

The Modern House's office in London, at St Alphege Hall, is rated 4.5 out of 5 across 260 reviews on two platforms, including 203 Google reviews rated 4.6.

Google logo

4.6 / 5

203

Reviews on Google

This office

Trustpilot logo

57

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Selling through The Modern House has been a refreshingly enjoyable experience. Everyone we dealt with was knowledgable, charming and super diligent. They have a highly tuned understanding of living spaces and how people connect with them. Matching properties with the right buyers results, for both parties, in an experience that feels more like thoughtful curation than the soul destroying blood-sport it might be. We'd thoroughly recommend them to buyers and sellers alike.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 18 June 2022

5/5

Google

A fantastic team who showed great perseverance in what was an extremely problematic sale but Olivia and her team never gave up. I simply could not have asked for more from them. I would recommend to anybody as true professionals

Paul · 19 June 2019

5/5

Google

Selling a house is presumed to be an arduous and appalling experience, and to sell a house built by my aunt nearly seventy years ago promised to be plain awful. However, selling with The Modern House was the complete opposite. The agents … More

Sue · 27 August 2024

5/5

Trustpilot

Incredible efficiency, care, and warmth!

I have just completed a property purchase today through the Modern House and have had the most incredible experience working with them.

Jules · 13 June 2025

5/5

Google

I mean it when I say it was an absolute joy working with the Modern House (MH) team, who are whip smart, professional, attentive and service-driven (when much of the property sector is sales-driven!). MH were on our side as well as the buyer's side, all the way through the protracted and bureaucratic process that is buying/selling a house. The right balance, as it has to be right for both parties. NB. I would not in general recommend using MH's preferred list of solicitors, who seem to be positioned at the top-end of the property market and a bit out of kilter of selling a lower ticket property.PositiveResponsiveness, Professionalism

Tamara · 18 June 2021

1/5

Google

What a tough experience we had. The wonders of Instagram and property escapism captivated us, but ultimately they failed to get us into the house we had an offer accepted on way back in October 2019. They over valued the flat compared to the mortgage valuation - and this seems to be their policy. The fact we were then paying ££ above asking just added to the pain of having to wait for sellers to find their illusive unicorn. Poor service from the agent. We often wondered if we were getting the truth from The Modern House on behalf of the seller. A complete absence of honest communication. A bad experience admittedly made worse by a seller who was never really determined to sell their dream to someone else.

Tony · 18 June 2021

5/5

Google

We sold with The Modern House and had an incredibly smooth and straight forward experience. The team were friendly and accommodating, we felt they understood the value of our home without any mention of "square footage" and were all a pleasure to speak with. To our surprise and delight, our home landed directly in inboxes (as my TMH fan friends alerted us to!) and we soon had a full day of viewings followed by offers from fantastic buyers that I truly do not think another agency would have found for us. We feel happy that the new owners will love living there as much as we did and would happily sell with TMH again in the future.

Caroline · 18 June 2021

5/5

Trustpilot

Great service

Great service. Lovely people. Pitched our property at the right level to achieve over asking. We highly recommend.

Charlie · 11 July 2025

5/5

Trustpilot

Brilliant team

Brilliant team, great advice, breath of fresh air!

DH · 20 October 2025

5/5

Google

Obviously I haven't bought a house from here. I wish I could though. I always look at this site when I need a bit of escapism. But I would in a heart beat buy one of those ones outside London by the sea. If I inherited a million pounds or whatever from a relative. They look so beautiful even the ones that inexplicably don't have paint on the walls or furniture. Great site , great aspirations, great distraction.

Nicola · 18 June 2021

5/5

Google

The Modern House are an excellent choice if in any doubt… but they even excelled our expectations. Incredible team, well versed in their professional role as agent and the amazing writing and photography that you come to expect with their work but also gave confident sales figures and timescales at the outset… which they smashed!! Thank you to The Modern House

Annabelle · 18 June 2023

5/5

Google

I was lucky to find The Modern House after not making much progress with another Estate Agent over several months. From the start, The Modern House were dynamic, yet sensitive to the particular characteristics of the property. Covid-19 hit and sank the first offer, but TMH hit the ground running after confinement and achieved great sale even in that context. They were helpful, honest and communicative throughout. I couldn't have hoped for better.PositiveResponsiveness, Quality, Professionalism, Value

John · 24 August 2021

1/5

Google

We viewed a property with this agent but then received no follow-up. We emailed to discuss this with them as we were keen to put in an offer however we didn't get a response. We then found out the property went under offer a few days later - meaning we didn't get the chance to bid for the property. Such a shame for the seller as they could have potentially received multiple offers.NegativeResponsiveness, Professionalism

Hannah · 18 June 2021

5/5

Google

We had known about The Modern House since 2004 and always had them in mind for when we came to sell our Home. We made contact again this year and received special attention to detail and description of the John Winter designed house (we had added an extra floor) TMH were mindful that when we sold we wanted to ensure that they would recognised the modernist design and would maintain its essence in any proposal to extend. From the start TMH were active in their promotion and within one week we had a dozen enquiries followed by three offers one of which we were happy to accept. All in all TMH had a very professional approach to promoting and selling from start to finish from which we have thoroughly benefited. Our recommendation to prospective buyers and sellers is to contact TMH in the first instance to ensure a happy conclusion.

DAVID · 19 June 2019

5/5

Google

The Modern House were a pleasure to deal with from start to finish. I would highly recommend to all. Their professional service and support throughout the marketing and sales process was greatly appreciated. Their knowledge of the housing market and their enthusiasm for the house, the architecture and its history was genuine and so refreshing. The whole team exceeded all my expectations of a property agent.

Crista · 18 June 2022

5/5

Google

It does what it says on the tin. A website, a community, a curated collection of splendid properties. It's so refreshing to be viewed and interviewed by the TMH team to see whether they want to represent your property. Sounds arrogant? It's not - if they value your property architecturally they take inordinate care in presenting its best attributes, with frankly superb photography that's accurate, honest and artistically appealing. Customer care 10/10.  Viewings 10/10. Achieving price 10/10. Great team - the question is simply: is your property good enough to meet the TMH threshold?

Andrew · 19 June 2018

5/5

Google

The Modern House set the standard for estate agents across the UK. They have established their position as market leaders in the sale of modern, modernist and generally exceptional properties. While they know their market and, admirably, have high standards in precisely what they will sell, their core estate agency skills offer a masterclass for any other estate agent operating today. Photos sell property and theirs are first class, showing every aspect of the home, both in terms of demonstrating the space and focussing on micro details. Their own branding and sales collateral is effortlessly stylish and seductive and they engage with both active and potential purchasers intelligently by multiple platforms and publications; I know many many people who are absolutely not in the market to buy a property but regularly visit The Modern House website just for inspiration/"property porn"! Finally, the team are dedicated, experienced and specialists in their field. They are attentive and thorough and make the whole process as easy as it can possibly be. Simply put, I don't have a bad word to say and think that The Modern House are absolutely at the top of their game.

Nikki · 19 June 2018

5/5

Google

Kathryn and I have been really impressed with the service we have received from The Modern House. Our two contacts there, James Klonaris and Jack Blythman have been a joy to deal with. Their obvious knowledge, passion and enthusiasm, coupled with unfailing courtesy and excellent communication, led to a sale of our country barn in a manner which cannot be faulted. Thank you, The Modern House.PositiveResponsiveness, Quality, Professionalism, Value

Jeremy · 24 August 2021

5/5

Google

The Modern House is the opposite of a typical estate agent. We thoroughly enjoyed our experience with them. From valuation to exchange, they communicated everything brilliantly. We particularly enjoyed their low-pressure approach to selling, which made a usually stressful process far easier. It's very obvious that they appreciate the quality and design of the houses they sell and therefore engage with buyers who feel the same. Would highly recommend.PositiveProfessionalism

Alexander · 24 August 2021

1/5

Trustpilot

I have just put my house on the market…

I have just put my house on the market in Lincoln with inego 2 weeks & lots of problems renaging on original conversations viewings etc communication very poor already despairing

Imogen · 7 October 2024

5/5

Google

Excellent people. Super space. Beers in a fridge. Couldn't ask for more from a client.

Sam · 6 April 2025

1/5

Google

Just turned up at a viewing arranged by Modern House. A wasted trip as it turns out it had been cancelled by the vendor however they couldn't be bothered to let me know!NegativeProfessionalism

K · 18 June 2021

Agent replied · 17 June 2024

Hi there, we’re so sorry to hear this. Please accept our sincere apologies, we’d love to better understand your experience so we can improve going forward, if you’re willing to share with the team please do get in touch via info@themodernhouse.com. Best, The Modern House team

5/5

Google

I have now sold two houses through the Modern House and they are a complete joy to work with. Everyone understands and appreciates good design and architecture, whether contemporary or an 18th century listed house, and they have a network of clients who also love beautiful properties. They are professional, cheerful, courteous and I was delighted that Andrew negotiated an asking price offer on my home within 2 weeks of coming to market!

Louise · 19 June 2018

5/5

Google

We have recently sold our 1960's South London townhouse through the Modern House who we chose to market the property based on their extensive experience with mid-century developments and their marketing reach. We were very pleased with both the quality of their marketing and also the potential purchasers they introduced. We would happily recommend them to anyone planning to sell a similar property.PositiveQuality, Professionalism

Houghton · 18 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read The Modern House's Google reviews

Questions about The Modern House London

How many reviews does The Modern House London have?

The Modern House's London office has 260 reviews across two platforms: 203 on Google, 57 on Trustpilot.

What is The Modern House London's rating?

The Modern House London is rated 4.5 out of 5 across all 260 reviews, and 4.6 out of 5 on Google from 203 reviews.

Where is The Modern House's London office?

The Modern House London, St Alphege Hall, Kings Bench Street, London, SE1 0QX.

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