Trusted Agent profile · London

The Modern House London reviews

4.5

★★★★★ Excellent

275 reviews across 2 platforms

St Alphege Hall, Kings Bench Street, London, SE1 0QX

The Modern House's office in London, at St Alphege Hall, is rated 4.5 out of 5 across 275 reviews on two platforms, including 218 Google reviews rated 4.6.

Google logo

4.6 / 5

218

Reviews on Google

This office

Trustpilot logo

57

Reviews on Trustpilot

This office

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. The Modern House hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Even though they truly understand that bricks and mortar can be exquisite, the team at TMH also know that selling a property is not just about the bricks and mortar. Their professionalism and genuine care go beyond the pale. Thank you TMH for the time and effort that helped make the experience of selling our home a decision we don't regret.

Nat · 19 June 2018

5/5

Google

Fantastic service, from initial discussion to sale: patient, polite, enthusiastic, charming, and always helpful.

Tom · 18 June 2022

Agent replied · 17 June 2024

We're glad to read about your experience with us Tom, thanks very much for sharing.

5/5

Google

Brilliant experience selling our home through The Modern House. I honestly couldn't believe what a different experience it could be from previous experiences selling through other high street estate agencies. Somehow the Modern House team made it so easy and enjoyable, and so fast! Cannot recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Kate · 18 June 2021

1/5

Google

Sending junk addressed mail to all houses in our neighbourhood

Phil · 26 September 2024

5/5

Google

The reports we had of TMH providing a good service were easily surpassed. We really had the easiest house sale ever. The team's enthusiasm for our property from the beginning was amazing and set the scene for what was to come. We’ll look forward to buying/selling with TMH again (with some luck!).

Ben · 18 June 2020

5/5

Google

Working with The Modern House to sell our flat has been a great experience. Our main contact, Chloe, was incredibly helpful, honest and always available for advice when we needed it. They captured our flat beautifully with excellent photography. We would highly recommend their service especially working with unique and unusual properties.

Jasper · 18 June 2020

1/5

Google

My personal experience was horrible. A completely dishonest company.

Camilo · 18 June 2022

Agent replied · 17 June 2024

Hi Camilo, we are sorry to hear this. Feedback is invaluable to us and an important part of us improving our services. We’d love to better understand your experience, if you’re willing to share with the team please do get in touch via info@themodernhouse.com. Best, The Modern House team

1/5

Google

Not very helpful at all. Would not recomend

Beverley · 18 June 2022

Agent replied · 17 June 2024

Hi Beverley, thank you for getting in touch. We don’t have a record of any interaction you've had with our team; we'd like to better understand your experience. Please do email us at info@themodernhouse.com if you would like to discuss in more detail. Thank you.

1/5

Trustpilot

Looks good, bad taste!

Arranged to view a property on a Sunday, travelled 3 1/2hrs to the appointment, waited and waited, a no show on their part, no phone call, a whole day wasted, never any explanation offered! Lovely pictures, lousy service!

Dezmo · 5 September 2022

5/5

Google

The Modern House should set the standard for Estate Agents in the UK. They know the market, are realistic with their valuations and care about the people and the properties they are selling. The whole team have been a pleasure to deal with and made the selling of our property a very enjoyable experience.

Laura · 19 June 2018

5/5

Google

The whole experience takes house selling to a different level. Exquisite marketing and communication. Sarah Hatcher sensitively handled the multiple offers achieving way above the asking price. Thank you.

Rachel · 18 June 2023

5/5

Google

Recently used sold my flat with the help of the team at The Modern House.. The whole process was smooth and the guys are extremely professional and helpful.. They kept me up to date of all progress and really went the extra mile to deliver good service. Would recommend in a heartbeat!

Rob · 19 June 2018

5/5

Google

brilliant agency. as a first time buyer they have gone above and beyond to help us move through the process quickly. highly recommended over more traditional agencies.

Jaspar · 18 June 2023

5/5

Google

Am so pleased we sold our house through The Modern House. A fantastic team to work with from start to finish. They are experts in their field and really nice people. Particular thanks go to Georgia, James K, Madeleine and Taran for his wonderful photographs. Thank you all.

Helen · 19 June 2019

5/5

Google

We sold our house with The Modern House and are very happy with the process. A professional, dedicated team who are responsive and experienced.

Henry · 18 June 2023

5/5

Google

From the start, the process of selling our property was easy, respectful and intelligent These are not adjectives that normally associate with estate agents The team at The Modern House were always positive, smart and upbeatPositiveProfessionalism

Tif · 18 June 2021

5/5

Google

The Modern House found us a stream of interested and knowledgeable potential buyers and we were able to conclude a very successful sale within a week of putting our lovely 70's house in Blackheath on the market. Janek

Roger · 19 June 2019

5/5

Google

Great site, amazing houses

Michael · 20 December 2023

5/5

Google

It was a pleasure working with the modern house. It didn't feel like working with an estate agent at all. They were polite and professional, but also very personable. We would recommend them to anyone.

Amy · 19 June 2018

5/5

Google

What a service. I felt looked after from start to finish. I just wish I had been able to buy from them as well! Hope to work with TMH again in the future.

Bex · 19 June 2019

5/5

Google

I’ve been following Modern House online for a year or so, so it was great to come and see their headquarters. Would love to work with these guys one day.

Hannah · 18 June 2020

5/5

Google

The Modern House have been fantastic selling our house, really good experience all the way through. Great to feel like you have someone on your side through what was at times a tricky process.

Mark · 19 June 2018

4/5

Google

Nice clean website Very pretty properties Very stylish

Eddi · 18 June 2023

5/5

Google

More that just an estate agency. They are passionate about design and are thoughtful, honest and meticulous which sets them apart from all other estate agents in the U.K. Highly recommend!

Wesley · 19 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read The Modern House's Google reviewsLeave The Modern House a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. The Modern House hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent