Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Modern House are truly a unique estate agents. After an absolutely terrible experience with a local estate agents for 4 months I changed to The Modern House. At the beginning I chose them specifically because I felt that their online platform was especially important during Covid Lockdown and because of the calibre of properties they have on their books. Although I was anxious to change estate agents in the current climate, I really felt I had no option. The difference between my experience of selling my flat with a local Kentish Town estate agent and The modern house was vast. I found the Modern House to be excellent because of their online platform, belief in the property that they are marketing, honest advice and communication. I felt that they also treated my buyer with respect, making sure that to their best possible knowledge the buyer received the right information about the property and had an ethos which doesn’t allow for the typical estate agent games.
Georgia was my first contact and wrote a beautiful well thought through description of the property. Taking care to describe the character and features. The photographs are of course excellent and I was able to keep them after completion. Which is a really lovely touch and a memory of the property. Charlie was my main contact throughout the sale, he was incredibly supportive throughout the whole experience, knowledgeable and gave me honest advice. He was an excellent mediator between all sides. It was a much less stressful experience than what I had encountered in the months before. If I were to sell in the future, I would most definitely use them again!
Lola · 18 June 2021
★★★★★ 5/5
GoogleBack in the summer we enlisted the Modern House to market my mothers 1960's north London bungalow.
The previous year Mum had become widowed and after 48 years of enjoying such a special property. We were looking for a more bespoke and considered approach than the typical mass market high street offerings.
Initially, the wonderful website's aesthetic, with the use of natural light was a huge consideration in making the Modern House choice. Its really a stunning playground to explore as buyers/sellers/appreciator of stunning properties/dreamers.
Our first contact was with Georgia Grunfeld, a specialist appraiser at MH. Georgia was a delight, who had a genuine appreciation for the property and the personal circumstance surrounding the sale. We worked closely during the pricing/viewing process and we were sad end our collaboration but were passed into the capable hands of Kate Hawkswell. Kate wqs equally impressive as our sales advisor, helping us deal with the buyer/solicitors and various surveyors along the way.
I'm confident after recently completing the sale the decision to trust the expertise of the MH was 100% the correct choice for us.
They are a fraction more expensive than your typical estate agent but the quality of service far outweighs that slight increase in fees.
I'm doubtful we have found the right buyer, achieved asking price and completed as quickly had we not used the MH.
What Albert Hill and his co-founder have built is something rare and special.
Oliver · 18 June 2021
★★★★★ 5/5
GoogleA great experience selling with MH. Their valuation was fair and well informed. They appreciated the work and finishes on our home and wrote a brilliant description, to accompany the editorial grade photos.
Their marketing and reach is second to none, so we got great interest from people all over London. Definitely the perfect agency for our modern house.
We were expertly looked after by India then Harvir. Harvir was a cool, sensitive head throughout. Offering great advice and incredible diligence when it came to vetting offers; even our solicitor was impressed. The result: a totally smooth sale that saw us exchange in just 2 months.
Very happy house sellers. :)PositiveResponsiveness, Professionalism
Lizzy · 18 June 2021
★★★★★ 1/5
TrustpilotTMH censors any critical comments on its YouTube channel
TMH is somewhat pathetic and deletes / censors any comments which are not gushing about any videos it uploads to YouTube.
R · 14 July 2026
★★★★★ 5/5
GoogleAn absolute pleasure to buy through Will Baring and the team at Modern House. The whole experience, from viewing to completion was faultless, and their informal yet professional approach is so refreshing. As a professional buying agent, I can't recommend Will and Modern House highly enough. Well done!
TheBuyingAgents · 19 March 2024
★★★★★ 2/5
GoogleStruggled to decide whether to give 1 star or 2. I settled on 2 as they were responsive and interested, however they did get it very wrong.
In short, despite saying they had strong local knowledge in the area in which I sold (Islington) they undervalued the property by 20% compared to the final selling price. In addition, the costs for dressing a property and their high fee would have added to a total loss of £200k compared to selling with a local agent (which is what I ended up doing).
There is the argument that at the vastly undervalued price, offers above asking would have come in - I accept this, but still do not believe they would have made up for the 20% difference between suggested asking price and actual sale price.
I initially wanted to go with Modern House as they seem to specialise in unique properties, which mine was, but ultimately it was the local agent that won out.NegativeQuality
Deals · 18 June 2020
★★★★★ 5/5
GoogleThe team at modern house were so nice to work with, a process that can be high stress and emotional was seamless and so well handled. We had such a quick sale from their gorgeous photos and write up, and they found someone lovely to live in our house! Can't rate them highly enough
Poppy · 2 October 2025
★★★★★ 5/5
GoogleThoroughly impressed with the service provided by the Modern House. A special mention to the salesperson Matty Hind who was a great support throughout. He provided valuable insight and was a calming presence when others around him were not...
Above all perhaps, and what I have come to appreciate even more since, was his professionalism. Trust is all important in this process and I had that in him in spades. Thank you Matty.PositiveResponsiveness, Professionalism
Jan · 18 June 2021
★★★★★ 5/5
GoogleWe worked with The Modern House for a year and a half, facing many unexpected challenges with the property we were selling and the property we were buying. It made such a difference working with The Modern House team who went above and …
Alexandra · 16 December 2025
★★★★★ 5/5
GoogleI finally purchased my very first home after years of viewings and searching, and I couldn’t be happier that it ended up being with The Modern House. From the very first viewing, the team immediately put me at ease with their warm approach, …
Lauren · 16 December 2025
★★★★★ 5/5
TrustpilotHighly recommend
We had an excellent service from The Modern House from the valuation, to the beautiful photography and listing which turned into accurate viewings with quick offers. Vanessa continued to be our main point of contact all the way through to completion. We would highly recommend and would definitely use again.
Tessa · 20 October 2025
★★★★★ 5/5
GoogleThank you Charlie, India, Katherine, James, Albert and team for managing the sale of three properties in our design led project. TMH have a unrivalled following and helped us reach a wide range of discerning buyers. We received attentive and friendly support through the process and lots of good advice related to viewings and marketing. Overall an absolutely positive experience and we would love to work with TMH again on next projects.
Donald · 18 June 2021
★★★★★ 5/5
GoogleOur dealings with The Modern House over the course of 5 months from the time we first visited their office until completion of our purchase were nothing short of the perfect mix of professionalism and friendliness. It was especially important to us as we live overseas. Obstacles and problems that occurred along the way were overcome and solved with care and calm. We particularly want to thank Olivia for her efficiency, her discretion and her sensitivity to our needs and our situation. The Modern House and their team exceeded our expectations.
Ariane · 19 June 2018
★★★★★ 5/5
TrustpilotTop experience selling with The Modern House
We had an excellent experience with The Modern House selling our flat in East London. Particularly after I made the mistake of first listing with another agency, the Modern House's effectiveness and premium service level was immediately clear. They were lovely to deal with, but more importantly highly dedicated and proficient. Thanks especially to Imogen and Emma!
Shane · 8 July 2025
★★★★★ 5/5
GoogleI had a great experience purchasing my first property with the Modern House, the process was made very smooth by my agent Felix who was always personable and professional, even in stressful moments. Thank you !
Eric · 16 January 2026
★★★★★ 5/5
TrustpilotA great experience
The agents are very personable and get to know you and your property. They were always on hand to help reduce any stresses and easily contactable. I have recommended to other friends for their excellent marketing and introductions to effective buyers. Would use again.
Marvin · 20 October 2025
★★★★★ 4/5
GoogleIf you know what you are looking for Modern House has a curated selection of excellent properties. I saw only one flat with them but it was exactly as described. Service was efficient but assumes knowledge of the process .
Martha · 16 November 2025
★★★★★ 5/5
GoogleI had a wonderful experience with The Modern House selling my property in London; they truly understood and valued a beautiful home. Wilhemina and Zoe were a pleasure to work with; they were always responsive, professional, and very accomodating. It was a seamless process and I would be delighted to work with The Modern House again.PositiveProfessionalism
Lily · 24 August 2022
★★★★★ 5/5
GoogleZoe was incredible - From the start she was polite, friendly and professional. She responded to any questions and queries extremely quickly, always kept me in the loop and guiding me through the entire process. I couldn't be more pleased, and would recommend both Zoe and The Modern House without a shadow of a doubt! Thank you!
Naomi · 18 June 2022
★★★★★ 5/5
GoogleThe Modern House was recommended by a friend, and they did not disappoint. From the outset, their approach was open, friendly and professional. Their interest in, enthusiasm for and appreciation of the design and history our house was genuine, and they recognised what we were trying to achieve and why. Finding the right buyer for a property which was very important to us was paramount, and The Modern House understood this.
From the decision to sell, through the high number of viewers and offers right to the final sale and signing off, we felt listened to, well advised and supported. Everyone we came into contact with at The Modern House was a pleasure, and they obviously work as a team, but special thanks must go to Hannah and Louise for their time and dedication.
We feel reassured that, through the expertise of The Modern House, the right people are now living in the property. I don’t believe any other Estate Agent could have done this so successfully. We will now continue to treasure not only our memories, but also the stunning photographs taken for the listing.
We are very grateful to The Modern House which was all that we had hoped for, and more.
Rachel, Staffordshire
Rachel · 18 May 2024
★★★★★ 5/5
TrustpilotWonderful first time buyer experience
From initial viewing enquiry to completion, the Modern House has made our first time buyer experience uncomplicated and easy. We were assisted by Will Baring who has been nothing short of proficient, professional and quick to respond to any enquiries or address any concerns. We are very pleased with our experience and highly recommend the Modern House.
F · 24 April 2025
★★★★★ 5/5
GoogleI had a really positive experience working with Iona. She was professional, responsive and kept things moving well with regular updates. Thank you!
Theo · 19 March 2026
★★★★★ 5/5
GoogleA fantastic immersive partnership with The Modern House expertly guiding you through each and every step of the house selling process. From the initial conversations, valuation, photography and listing, through to the scheduling of viewings and on-going support and communication, you truly get a bespoke tailored service which keeps you front and centre of the process, safely in the knowledge that you are backed by experts in the buying and selling of design led properties to a target audience.
Neil · 18 May 2024
★★★★★ 5/5
GoogleWe have just completed on our purchase via The Modern House, and I have to say they were the best part of the whole process. Zoe was incredibly prompt, reliable and professional, and made everything so much easier for us. We will absolutely work with them again, when the need next arises.PositiveResponsiveness, Quality, Professionalism
Arina · 24 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
