Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDavid Umney has been a super helpful property manager throughout and beyond the process. Thank you for making life easier!
Martin · 20 May 2025
Agent replied · 20 March 2026
Dear Martin,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI rented a flat through this agency and was extremely satisfied with the entire process. Especially, our agent Jordan was incredibly helpful in every aspect.”
Seoyeon · 20 March 2025
Agent replied · 20 March 2026
Hi Seoyeon,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 1/5
GoogleWorst management company, they don’t know how to do their job. Do not, under circumstance, work with them.
ClouD · 24 July 2026
Agent replied · 31 July 2026
Hi there,
We truly appreciate your feedback and thank you for sharing your experience with … More
★★★★★ 5/5
GoogleFrom renting an apartment to then purchasing it, I've had a very pleasant experience. I've always felt well-represented; always quick to respond to issues in my rented apartment; and went beyond to make sure residual financial matters are …
Tommy · 16 February 2026
Agent replied · 20 March 2026
Hi Tommy,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleJordan was great to work with. Communicative and helpful - everything from viewing, negotiating and referencing went smoothly
Debosmita · 20 May 2025
Agent replied · 20 March 2026
Hi Debosmita,
Thank you for your wonderful 5 star review! Wishing you all the very best - Customer Engagement.
★★★★★ 5/5
GoogleDanielle was super helpful from beginning to end. I was looking for an apartment and got everything sorted out on the same day
Hyun · 20 March 2025
Agent replied · 20 March 2026
Dear Hyun,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI have been dealing with property manager, Chelsea Odunlami, who is very responsive and diligent in attending to my queries on the property. Keep up the good work Chelsea!!!
SengGin · 30 April 2026
Agent replied · 8 May 2026
Dear Seng Gin,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleHenry was very helpful and the viewing went great and smooth
Anna · 20 July 2025
Agent replied · 20 March 2026
Dear Anna,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleTysharn is a great property manager - very responsive and helpful!
Adam · 20 July 2025
Agent replied · 20 March 2026
Hi Adam,
Thank you for your wonderful review! We are thrilled to hear that you had a … More
★★★★★ 5/5
GoogleChelsea is the most helpful lady I have encountered here, she is efficient and gets things done, really stands out.
Xueming · 20 February 2026
★★★★★ 5/5
GoogleClaudiu has been great to deal with and offered seamless communication and understanding when it came to the rental offer process.
James · 20 March 2025
Agent replied · 20 March 2026
Dear James,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 4/5
GoogleIt was really challenging finding a property but once I got in contact with this agency, especially Claudiu he showed lots of initiative and effort into helping me which is how I landed my current property. He was very efficient and communicative which really helped speed along the process to secure my flat.
Eliza · 22 August 2023
Agent replied · 15 November 2023
Hi Eliza, thanks for the 4* and great words for Claudiu. We wish you all the best - Claire
★★★★★ 5/5
Googleexcellent staff, especially samantha. very fast replies and super friendly!!
Tarila · 25 August 2026
Agent replied · 4 September 2026
Dear Tarila,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleBilly, Latisha and the team did a great job. Again. Excellent work throughout. Everyone consistently prompt, courteous and professional approach. Keen to get the business then followed by consistently great work. Latisha, move-in manager, …
Andrew · 22 August 2024
Agent replied · 15 November 2023
Hi Andrew, thanks for the 5* and great feedback for Billy, Letisha and the team. We wish you all the very best - Claire
★★★★★ 5/5
GoogleHenry was a great consultant!! Brilliant service
Joanna · 20 August 2025
Agent replied · 20 March 2026
Dear Joanna,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleWe are flat 42 Naiper House W3 7ff .
We been here more then 7 years . We love to stay here .
We have the best estate agent stirling Ackroyd . We are very happy from them …
Tam · 16 January 2026
Agent replied · 20 March 2026
Dear Tam,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI’ve had a great experience with my property management agent Chelsea Odunlami since she took over last Autumn. She is consistently quick to respond to emails and efficient at getting issues resolved. Her communication is clear and reliable …
Beth · 16 January 2026
Agent replied · 20 March 2026
Dear Beth, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
★★★★★ 5/5
GoogleI had a great experience renting with this office over the past 5 years. Our property manager, Morgan, was always friendly, responsive, and ready to help whenever we needed anything. Would definitely recommend.
Emmanouil · 6 March 2026
Agent replied · 20 March 2026
Dear Emmanouil,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleClaudiu was great at helping us finding a new flat and was very responsive keeping us up-to-date. Highly recommend!
Emily · 20 March 2025
Agent replied · 20 March 2026
Dear Emily,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleThis review is to specifically thank our property manager Chelsea Odunlami. She has been professional, prompt and friendly in all our dealings. I wish more agents were like her! A fantastic property manager and all-around awesome human. Thanks so much, Chelsea!
Sarah · 20 December 2025
Agent replied · 20 March 2026
Dear Sarah,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleWe worked with Claudiu to find an apartment near London Bridge to rent. He was very friendly, helpful and responsive. The process was quick and transparent from initial contact onwards. Would definitely recommend
Darragh · 22 August 2024
Agent replied · 15 November 2023
Hi Darragh, thank you for your feedback and the great 5* Wishing you all the best in your new home - Claire
★★★★★ 5/5
GoogleHad a great experience with Claudiu as our letting agent! He was super friendly, gave us a really good tour of the house, and supported us all the way until we got the keys from the landlord. He was very responsive and quick to help, even …
Ruthuparan · 16 September 2025
Agent replied · 20 March 2026
Dear Ruthuparan Prasad
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleAgent Henry helped me throughout the process and came across as a genuine gentleman who enjoys his work. He was proactive and fair, since I was one of the first to enquire about one of the properties, he arranged a viewing for the next day. Good service overall.
Ekin · 20 August 2025
Agent replied · 20 March 2026
Dear Ekin,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleLatisha Corea has been very helpful with my move-in.
Connor · 20 May 2025
Agent replied · 20 March 2026
Dear Connor, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.