Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI was a tenant of a flat managed by Stirling Ackroyd and the team was very helpful and efficient. I can particularly do a shoutout for Samantha J and Steven J. Giving 4 stars instead of 5 because the process to later purchase that same flat …
Nicolas · 7 July 2026
Agent replied · 12 June 2026
Dear Nicolas,
Thank you for your 4-star review! We're delighted to hear that you had a … More
★★★★★ 5/5
GoogleGood communication. Issues are addressed in timely manner. Property manager Chelsea Odunlami is very helpful and supportive for move-in process.
Lexi · 20 January 2026
Agent replied · 20 March 2026
Dear Xueyan Lexi He
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleMy girlfriend and I have been on the hunt for a property and are super happy with the one we have secured. Danielle has been a great help start to finish. Communication spot on. Always available (even at 8pm, sorry Dani). Would 100% recommend
Tom · 20 May 2025
Agent replied · 20 March 2026
Hi Tom,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI don’t have any other way to describe it rather than excellent. Claudiu, has been the most professional, friendly and kind agent I’ve ever had. That is why this was the second time I ask him for help finding a place. Definitely will look for his help in the future. Anybody who needs help ask for him, you will not regret it.
Guillermo · 22 August 2024
Agent replied · 25 August 2024
Hi Guillermo, thank you for taking the time to leave great feedback for Claudiu. Its great to hear of your experience and we wish you all the best - Claire
★★★★★ 5/5
GoogleI’d like to give six stars really. Csaba and Edvard were first class proving an outstanding service from start to finish. Highly highly recommend
David · 20 November 2025
Agent replied · 20 March 2026
Dear David,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleChelsea Odunlami is our new rental flat manager. This manager is excellent and efficient and very professional.
Ye · 20 January 2026
Agent replied · 20 March 2026
Dear Ye, … More
★★★★★ 5/5
GoogleClaudiu found us the most amazing flat, and gave us the best service from start to finish. He even helped us with figuring out logistics which went over and beyond what we expected! Thank you, Claudiu. You’re the best real estate agent I’ve worked with.
Sorfina · 24 June 2026
Agent replied · 3 July 2026
Dear Sorfina,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleRefreshingly candid letting agents, who work hard, communicate very well and have been remarkably efficient with letting out. Happy with the service - many thanks to Michelle, Claudiu and Latisha for all their efforts and getting us sorted in such good time with very reasonable fees
Rish · 20 March 2025
Agent replied · 20 March 2026
Dear Rish,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleWorking with Claudiu during my recent flat search has been a dream! Claudiu is personal, friendly, knowledgeable and gave me great advice on how to approach my flat search when putting down an offer. He’s also really approachable and …
Sabrina · 14 May 2025
Agent replied · 20 March 2026
Hi Sabrina, thank you for the 5* and great review for Claudiu. Its lovely to hear and we wish you all the best - Customer Engagement.
★★★★★ 5/5
GoogleFinding a short term rental in London is tough. It’s stressful and it’s unpredictable. But when I met Jordan at a viewing, he immediately put me at ease, and made me feel he was there to help. He is genuine, warm, thoughtful, and …
Matt · 20 March 2025
Agent replied · 20 March 2026
Dear Matt,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleWe had a wonderful experience working with Jordan as our estate agent. From the start, he was incredibly helpful, thorough, and professional, making the entire process of securing a flat much easier than we anticipated. Jordan was always …
Catherine · 14 May 2025
Agent replied · 20 March 2026
Hi Catherine, thanks for sharing your experience of finding a new home with the help of Jordan. Its lovely to hear and we wish you all the very best - Customer Engagement.
★★★★★ 5/5
GoogleSamantha Jackson is an absolute star and a tremendous asset to Stirling Ackroyd! …
Yashkumar · 16 January 2026
Agent replied · 20 March 2026
Dear Yashkumar,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI recently had the pleasure of working with Claudiu while viewing an apartment, and he exceeded my expectations.
Claudiu was punctual, friendly, and extremely knowledgeable about the property. …
Silvestre · 22 August 2025
Agent replied · 10 December 2024
Dear Silvestre,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleAlthough, I didn’t sign a property, Henry was absolutely incredible throughout the whole process. He was completely transparent and enthusiastic during the viewings and went above and beyond with his follow ups.
Ninad · 20 July 2025
Agent replied · 20 March 2026
Hi Ninad,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleJordan was such a breath of fresh air. He was organised, efficient and showed us places that were exactly what we were looking for. We ended up with a place beyond our expectations and couldn't be happier.
Simran · 20 May 2025
Agent replied · 20 March 2026
Hi Simran,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 1/5
GoogleWe rented a house through this branch and we shall not that mistake again. Handover was abysmal, cleaning unfinished with all sorts of damage and pest issues covered up during the inspection. The agent, Morgan Cox, was slow to respond and …
AM · 20 March 2025
Agent replied · 20 March 2026
Dear Am Zissou,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we … More
★★★★★ 5/5
GoogleStirling Ackroyd helped me and my friend find an amazing new flat in no time.
Our agent Jordan was friendly, professional, and genuinely helpful throughout …
Matthias · 16 September 2025
Agent replied · 20 March 2026
Hi Matthias, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
★★★★★ 5/5
GoogleSarah was excellent in sorting my issues . She was very responsive and had excellent communication skills Mohini
M · 20 November 2025
Agent replied · 20 March 2026
Hi there,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleFlat hunting in London is a frustrating and difficult experience generally, but Claudiu did a really excellent job and made the process much easier for us. …
Joe · 22 August 2025
Agent replied · 20 March 2026
Dear Joe,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleA fast, professional and friendly experience working with Stirling Ackroyd.
Samantha Jackson is first and foremost a wonderful person and also a fantastic …
Оlga · 16 September 2025
Agent replied · 20 March 2026
Dear Оlga,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleWe rented our new flat via this Stirling branch. It was a very good experience. The whole renting process get handled very quickly. Thanks to our property manager Chelsea Odunlami any problem we have in the flat gets resolves very quickly too. Totally recommend the agency.
İlkim · 30 April 2026
Agent replied · 8 May 2026
Dear İlkim, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
★★★★★ 5/5
GoogleWe had Nell as our agent and she was amazing. She answered all our many questions rapidly and was always there when we needed her. Best agent ever!
Charlotte · 26 August 2026
Agent replied · 4 September 2026
Dear Charlotte,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 1/5
GoogleWorst agency in the UK. If I were you - I would stay away. Following a flood, we were thrown in the streets by the agency with no where to go. They refused to provide any alternative accommodation for us and refused to call us even though …
Hafsa · 27 March 2026
Agent replied · 20 March 2026
Dear Hafsa,
We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer … More
★★★★★ 5/5
GoogleClaudiu from the London Bridge office was super helpful; he made sure to send me the offer documents and to contact the landlord the very same day I viewed my new flat to get the process started as soon as possible. He answered any …
Luka · 16 April 2026
Agent replied · 22 April 2026
Dear Luka,
We greatly appreciate your 5-star review and the time you took to share your … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.