Trusted Agent profile · London
Verified
★★★★★
361 reviews across 1 platform
56 Borough High Street, Bankside, London, SE1 1XF
Stirling Ackroyd's office in London, at 56 Borough High Street, is rated 4.5 out of 5 across 361 reviews on 1 platform, including 361 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe had Nell as our agent and she was amazing. She answered all our many questions rapidly and was always there when we needed her. Best agent ever!
Dear Charlotte, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
GoogleWorst agency in the UK. If I were you - I would stay away. Following a flood, we were thrown in the streets by the agency with no where to go. They refused to provide any alternative accommodation for us and refused to call us even though …
Dear Hafsa, We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer … More
5/5
GoogleClaudiu from the London Bridge office was super helpful; he made sure to send me the offer documents and to contact the landlord the very same day I viewed my new flat to get the process started as soon as possible. He answered any …
Dear Luka, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleMorgan Cox from Sterling Ackroyd did a great job with our tenants and ensuring the needs of both tenants and owners were met. He ensured the property was well looked after and dealt with the end of the tenancy superbly. Well done Morgan.
Dear Rod, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleDanielle was really great helping me get my rental. I believe she went the extra mile in trying to accommodate my specific requirements and fitting me in to a very busy viewing schedule. The comms of all the requirements to secure the rental were also very clear. Thanks
Hi Jamie, thanks for the 5* and lovely words for Danielle. Its great to hear how Danielle supported you while looking for your new home and we wish you all the very best - Claire
5/5
GoogleHenry is was very easy to talk to, explained the process very well would definitely recommend him as an agent
Dear Ellie, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleHad a great experience with Claudiu! Super friendly and chatty, he has made the process so easy for us and always answered our questions. Claudiu has been great!
Hi China-Marie, thanks for taking the time to leave valuable feedback for Claudiu. We wish you all the very best - Customer Engagement
5/5
GoogleHenry was very nice he described the area in a lot of detail and was very easy to talk to.
Dear Rhianna, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleChelsea Odunlami who is a Property Manager at Stirling Ackroyd's London Bridge branch has always impressed me with her total professionalism and clear no-nonsense approach to addressing each and every query and concern that arises. She will …
Dear Anish, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
5/5
GoogleHighly recommended this letting agency and Claudiu has been super helpful and knowledgeable. Finding a flat in competitive market like London within a limited time is very …
Dear Giovanna, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleHenry Aswell is a lovely man. He was a comforting presence, well versed, and made me feel at ease.
Dear Megan, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI've been back and forth with Stirling Ackroyd whilst living in my current property and it's easy to say since Chelsea Odunlami took over property management late last year, the agency have been easier to communicate with and get things …
Dear Josie, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleClaudiu was great and super helpful! Got the whole process moving super fast and I appreciated the help!
Dear Nargis, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleThe flat we rent has been managed for several years by Stirling Ackroyd, and I’d like to acknowledge the ongoing support of David Umney in particular, whose speedy responses, great communication and readiness to address and resolve any …
Dear Louise, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI had Daniel Unger help me to look for a flat and he was extremely easy to communicate with, he was detailed and made everything easy. He would reply to messages in no time which made it stress free. Would recommend Daniel as an agent.
Hi Neha, thank you for the great review for Daniel. Wishing you all the very best - Claire
5/5
GoogleMassive 5* to Samantha Jackson. She is an absolute Credit to Stirling Ackroyd. When she received notification on a Monday morning that I had no hot water, she ensured to get the issue fixed. She notified the landlord, and checked in with me …
Dear Alex, We greatly appreciate your 5-star review and the time you took to share your … More
1/5
GoogleThat is the worst real estate agency I have ever seen. My recently rented apartment is without hot water for 15 days, I have been contacting several times Mela Steadman, they are asking for 10 more days to schedule a specialized visit. …
Hi Eduardo, I am sorry to read that we did not meet your expectations on this occasion. We would very much like to investigate your comments further and hope that you provide the information necessary to enable us to do this. I would like … More
5/5
GoogleVery supportive and professional. Special shout out to Morgan who made the whole tenancy project very straightforward
Hi Shannon, We greatly appreciate your 5-star review and the time you took to share your … More
1/5
GoogleAvoid Stirling Ackroyd London Bridge if you are renting. Our tenancy went relatively smoothly, but the real issues started when it came time to return our deposit. The agency tried to charge us for an issue that was …
Dear Sophie, We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer … More
5/5
GoogleThank you Michelle Masiglat-Cook and Jordan Fish for your efficiency and professionalism, you have made the process of moving much less stressful than it could have been!
Dear Zohra, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleMy property agent Claudiu Rosu went the extra mile to efficiently find and close on a place that fitted our needs. Claudiu not only showed me a property within an hour of calling on a late Monday evening, but he followed through with all required tasks effortlessly. I would recommend Claudiu to anyone out there looking for a home.
Hi Sonia, thank you for taking the time to leave great feedback for Claudiu. It is lovely to hear of your experience while finding your new home and we wish you all the very best.- Claire
5/5
GoogleSarah is professional, personable and organised. SA have helped enormously with our portfolio.
Dear Sam Johnson We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleSo impressed with our Agent Chelsea O , everything is not a problem , extremely polite , very kind and helpful even as I was getting frustrated, he calm me down and deal with complex issues, he’s an asset to company
Dear Isabella, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
5/5
GoogleI’d like to leave a wonderful review for my estate agent Ross who has been amazing in finding me a lovely flat. He has answered queries for me at weekends and evenings when he is not working and has helped me with some issues which are not within his remit just to go the extra mile. Thanks Ross!
Hi Eve, thank you for the great feedback and 5 star! Its lovely to hear how Ross helped you to find your new home and we wish you all the very best! - Claire
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stirling Ackroyd's London office has 361 reviews across 1 platform: 361 on Google.
Stirling Ackroyd London is rated 4.5 out of 5 across all 361 reviews, and 4.5 out of 5 on Google from 361 reviews.
Stirling Ackroyd London, 56 Borough High Street, Bankside, London, SE1 1XF.
