Trusted Agent profile · London
Verified
★★★★★
361 reviews across 1 platform
56 Borough High Street, Bankside, London, SE1 1XF
Stirling Ackroyd's office in London, at 56 Borough High Street, is rated 4.5 out of 5 across 361 reviews on 1 platform, including 361 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSuper tenant support from Sam Jackson @ Stirling Ackroyd. Maintenance requests & urgent issues dealt with in a timely manner and with reliable, professional contractors.
Dear Olivier, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleStirling Ackroyd had been very useful during my property search. The whole process was very professional and convenient. Special thanks to Daniel Unger for his help !!
Hi Rohit, thank you for the fab review for Daniel! We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
5/5
GoogleI had a great experience with Stirling and Ackroyd agency thanks to Claudiu, the letting agent. His help in guiding me in the process was immense. He was always available to patiently answer all the questions I had and following up with his …
Hi Natalia, thanks for the fab feedback for Claudiu. Its great to hear of your experience and we wish you all the very best - Claire
5/5
GoogleClaudiu was more than helpful in finding us an apartment in Elephant and Castle. He was extremely honest, upfront, and was able to find us a great apartment! He was extremely communicative and easy to reach to answer any of our questions at …
Hi Antonis, thanks for the great review. We wish you all the very best - Claire
5/5
GoogleGreat experience in the process of visiting and renting a flat with Stirling Ackroyd! Big big thank you to Claudiu, our agent, who has been an absolute gem and went above and beyond to help, chase and follow up with us at every step of the process! Doesn’t happen very often in London :)
Hi Marion, thank you for sharing your great experience working with Claudio to find your lovely new home. Its great to hear and cannot thank you enough for your kind words - Claire
5/5
GoogleI had the absolute pleasure of working with Jordan, and I can confidently say he is one of the best estate agents I’ve ever dealt with. From our first conversation, he was professional, friendly, and genuinely invested in helping me find …
Dear Twiggy,, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We wish you all the best in your new home. … More
5/5
GoogleMy experience dealing with Claudiu in my search for a rental property has been fantastic and a real breath of fresh air compared to other estate agent companies I have used before. Throughout the entire process he has been very responsive, …
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleRoss and the rest of the office went beyond our expectations with not only our lease but helping us with our move from the US. I would highly recommend them and would use them again!! Thanks Ross and the Stirling Ackroyd team.
Hi there, thanks for the 5* and great words for Ross and the team. Wish you all the very best and hope that you are settling into your new home well - Claire
4/5
GoogleWe had a great experience with Claudiu while viewing the apartment. He is very responsive to our queries and messages. He was also punctual when we view the apartment and was able to arranged the viewing after office hours as this is the …
Dear Gaile, We are very happy we could provide you with a positive customer experience. … More
5/5
GoogleWe had a fantastic experience working with Jordan. From the start, he was incredibly friendly and responsive. We truly felt like he was in our corner throughout the process. It’s rare to find an agent so on top of things and genuinely eager …
Dear Abbey, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
5/5
GoogleI would like to express my gratitude to the Stirling Ackroyd Estate Agency's employees, in particular I would like to note Mr. Claudiu professionalism, efficiency, full support, assistance in selecting a suitable option for me and all …
Dear Maria, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleIt was an absolute pleasure working with Jordan for finding our new home in London. He clearly understood our requirements and brought us what we exactly wanted. He is warm, kind and honest and interacting with him feels like working with a …
Dear Nandhini, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
5/5
GoogleAfter an incredibly stressful journey of flat viewings with numerous offers being outbid my housemate and I were almost at our wits end and feeling deflated by the London rental market. However we finally had a really positive experience …
Hi Izzy, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI have had an absolute pleasure in connecting with Stirling Ackroyd to rent an accommodation for myself. Renting the property from an overseas country, my agent Claudiu went above and beyond in not just assisting with a smoother tenancy …
Dear Aditi, we are thrilled to hear of your experience throughout your lettings journey and that we were able to support and guide you through the entire process. We wish you much happiness and success in your new home and should you need anything, please do let us know - Amber
5/5
GoogleFirst of all, I want to say, that we were searching for an apartment during a very challenging time (for searchers) in the property market. Properties were going away as hot buns, and we, who came from quite "slow" Austria, were desperate to find anything for 2 months. We had dozens of conversations with different agents and firms, and many property views. Compared to others, communication with Ross Moran from Stirling Ackroyd was the most efficient and what is more important less stressful. Ross, in my personal opinion, has a unique ability to move fast but to give people some space and air. Having a choice from two good options, we chose the one from Ross partially because we didn't feel this deadly pressure from him, that we felt from another agent. Nonetheless, we felt the Ross is controlling everything including timeline. During the process, Ross was always very responsive (even not in his office hours), answering all possible questions, and pushing us very gently to complete all the needed things in a proper timeline. Also, I'd love to add, the whole process was smooth with no delays or unclarities. I would highly recommend Ross Moran personally and Stirling Ackroyd to anyone who is looking for property and wants to make a good deal with a very high-quality service.
5/5
GoogleWe had the good fortune to be looked after by Jordan while completing a property search in the SE1 area. We have lived in this area for 5 years so knew the area very well and he and the office staff were very good and patient to go through …
Dear David, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
5/5
GoogleI had a great experience working with Henry Ridley while searching for a rental property. He was professional, friendly, and incredibly helpful throughout the entire process. Henry took the time to understand what I was looking for and …
Hi Kunal, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
5/5
GoogleThank you Claudiu for supporting us
Hi Jonke, thanks for the 5* - Customer Engagement
5/5
GoogleVery grateful for Samantha for sorting out people to come and fix parts of the cabinet so quickly and effectively
Dear Louis, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI have used this company for a number of years to let our flat and they have been excellent .Most recently , I have had the benefit and pleasure of Chelsea Odunlami managing the position . She has been personally and professionally outstanding . An absolute credit to the business .
5/5
GoogleWe were set up with our agent named Jordan and he was incredibly polite and helpful! First time students renting a place and we felt so supported and informed about any choices we made, he was readily available and very open which we really appreciated. Definitely a very good experience.
Hi there, thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
5/5
GoogleI arranged a flat viewing through Jordan at Stirling Ackroyd - he was extremely helpful and enthusiastic throughout, from us first making contact to viewing the property and eventually letting the flat. We’re thrilled to have found a great place to live and to have been supported by Jordan throughout the process.
Dear Sam, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleWorking with Claudiu from Stirling Ackroyd was an outstanding experience. His patience and dedication made all the difference in our property search. He took time to truly understand our needs, tailoring every option to fit our budget, …
Dear Ulzhan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
1/5
GoogleOne of the worse managing agents I have had in 10 years. They don't reply emails. At least 2 - 3 weeks to response. Also, the choice of tenants they bring in are appaling. …
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
