Trusted Agent profile · London
Verified
★★★★★
361 reviews across 1 platform
56 Borough High Street, Bankside, London, SE1 1XF
Stirling Ackroyd's office in London, at 56 Borough High Street, is rated 4.5 out of 5 across 361 reviews on 1 platform, including 361 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe've had a really positive experience with Stirling Ackroyd, they’ve been incredibly helpful from start to finish and have genuinely made our lives a lot easier during what can often be a stressful process. …
Dear Matthew, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
Googlehad a truly excellent experience with Stirling Ackroyd. From the very beginning, the team was incredibly supportive, professional, and attentive, which made a huge difference for me, especially since I was going through this move on my own. …
Hi Max, thanks for taking the time to leave feedback. Wishing you all the very best - Customer Engagement.
5/5
GoogleJames Bunce was fantastic to work with. He was able to assist with helping me secure my preferred tenancy very quickly. James went the extra mile to provide all the information I needed to help me make my decision and moved quickly to …
Hi Nathan, thank you for the great 5 star review! James and the team will be thrilled to read this! We wish you all the very best - Claire
5/5
GoogleDouglas was friendly, professional and knowledgeable. In addition to the property I was interested in, he recommended a few more that were perfect for what I was looking for. When I had questions, he either had the answers or got back to me …
Hi there, thank you for the fab 5* Douglas will be thrilled to read your kind words! Thank you for choosing Stirling Ackroyd - Claire
1/5
GoogleI had a very disappointing experience with Sterling Ackroyd during my tenancy. The management was consistently poor, with slow responses and a lack of communication on important matters. Despite multiple follow-ups, problems were often …
Dear Beeta, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we … More
5/5
GoogleI had the pleasure of working with Jordan during my flat search and I couldn't have asked for a better experience. From the start, he took the time to understand my requirements and quickly recommended a great option. He arranged a viewing …
Dear Matt, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI had a great experience renting my flat through Stirling. Claudiu was friendly and professional - because of his help I managed to move in only 4 days after the viewing
Hi Oliver, thank you for the 5* and kind words for Claudiu. We wish you all the very best in your new home - Claire
5/5
GoogleJordan from Stirling Ackroyd was really helpful. He quickly understood what we were looking for in a tenancy and was able to suggest the right places for us to view. He has been accommodating and responsive to our queries, facilitating a smooth letting.
Dear Sophia, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI’m very happy with my experience here. Ross Moran was such an excellent agent. He helped me and my husband with every query that we had about the flat.
Hi there, thank you for the 5* and kind words for Ross. He will be so happy to read this and we wish you all the best - Claire
5/5
GoogleLettings manager Ross Moran was always on hand to help with my property search, which was especially appreciated at a time when the market was so challenging for tenants.
Hi Radnyee, thank you for the great 5 star review for Ross. We wish you all the very best in your new home and we thank you for choosing Stirling Ackroyd. - Claire
5/5
GoogleLeila from Stirling Ackroyd London Bridge was a pleasure to work with. She was genuinely helpful and thoughtful with all of our viewings and very responsive in her communication with us and the landlord. Thanks for all your help Leila!
Hi there, thanks for taking the time to leave valuable feedback. Leila and the London Bridge team will be so thrilled to read this. Wishing you all the very best - Claire
5/5
GoogleStirling Ackroyd was incredibly helpful when moving into my new flat. Daria was especially excellent and friendly. Daria was brilliant at keeping us updated and helping us get our beautiful flat in Putney! I would recommend Stirling Ackroyd to anyone.
Hi Izzy, thanks or the fab 5 star review for Daria. Its lovely to hear of your great experience and how you found your lovely new home. We wish you all the very best - Claire
5/5
GoogleMy 5 stars are for Claudiu Rosu specifically. I’ve interacted with him before moving into my current apartment and as part of my exit process (new tenant viewings etc.). He’s communication is stellar - clear and direct, otherwise I’d …
Dear Michaela, Customer care is important to us so we really appreciate you taking the time to … More
1/5
GoogleCANCELLED VIEWING WITHOUT NOTICE. Called to book a viewing at Waterloo near Lambeth North Station yesterday. No confirmation email received whatsoever. Called again in the next morning to confirm the viewing is on - was confirmed but no confirmation email is sent again. ARRIVED at the place to hear the unit was rented out. No cancellations email no call whatsoever again. CLAIMED to have made calls and email to cancel, but nothing in my email/voicemail, and funnily I was on my phone for the entirety of the morning. Such a waste of time and could not communicate properly.
We are sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com so that we can address any outstanging concerns for you. - Claire
5/5
GoogleSam and the whole team have always been very helpful and quick on responding our queries.
Dear Evangelos, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleStirling Ackroyd Estate Agents (London Bridge Branch) took over the Management of my rented flat a few years ago. Thankfully, my home normally isn’t that problematic. However, when a leaking pipe from the flat upstairs, caused water to …
5/5
GoogleClaudiu is definately one of the most friendly and professional agents, working with him is extremly delightful and he helps sort everything out very clear.
Hi there, thanks for the fab review and 5* for Claudiu. We wish you all the very best!- Claire
1/5
GoogleVery disappointed with my experience as a renter. I understand that the agents are serving the landlord's interests, but what I have experienced was downright unfair. …
Dear Henrique Moisés, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we … More
5/5
GoogleFlorent was our agent when we were renting a new flat in Elephant and Castle. He was patient, informative and not at all pushy. We had a few reference issues and he stepped in to assist. All in all one of my fav agents so far. …
Hi Tristan, thank you for taking the time to leave Stirling Ackroyd such a fab review! thrilled to hear we were able to help when needed and that you would recommend us. When the time comes, please do let us know if we can help secure your next home! - Amber
5/5
GoogleI had the pleasure of working with Mr. Claudiu Roșu while searching for my new apartment in London, and I couldn’t be more grateful for his support. From the very beginning, he was professional, knowledgeable, and genuinely committed to …
Dear Gopi, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleMany thanks to Leila and the wider team for helping facilitate a short term let. Leila was friendly, responsive and immensely helpful. Top marks.
Hi Sam, thanks for the fab review and 5* for Leila and the team! Its great to hear and we wish you all the best - Claire
5/5
GoogleWe had a wonderful experience with Claudiu, he has been the most responsive and most helpful agent around, giving us amazing trustful advice to help us secure our dream flat in a very competitive london renting market. 100% recommend
Hi Ariane, thanks for the 5* and great feedback for Claudiu. We wish you all the best - Customer Engagement.
5/5
GoogleFlorent was a huge supporter when finding the right place! I sent an email regarding a certain place, he responded straight away via message followed by a call. Was genuinely interested to know my needs and criteria. His professionalism and …
Hi Alexia, thank you for taking the time to leave a fab 5* review! Florent will be thrilled to read this - We wish you all the very best in your new home - Claire
5/5
GoogleDanielle of the London Bridge office is superb - so responsive and efficient. She was head and shoulders superior to agents from other companies on my flat search. So grateful for her help.
Hi David, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
