Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe best real estate agency I have found in London so far, especially Mr. Claudiu, provided me with an extremely professional rental service experience. He is the best rental consultant.
Yangyang · 22 August 2024
Agent replied · 25 August 2024
Hi Yangyang, thank you for taking the time to leave feedback. Claudiu will be thrilled to read your kind words and we wish you all the very best - Claire
★★★★★ 5/5
GoogleWill Marriott has been super helpful and friendly from start to finish with my swift flat rental. I'd highly recommend his services at Stirling Ackroyd!
Zara · 22 August 2019
Agent replied · 15 November 2023
We understand flat hunting can be a bit of a faff Zara. We are pleased that Will's friendly and helpful nature was able to take the stress out of this for you. Thank you for taking the time to leave a 5 star review, Amber
★★★★★ 5/5
GoogleWe had some pretty bad communication from the agents looking after our move into our new home until we finally moved in and Anita Datta started looking after us. There were many issues and repairs to be made and Anita was really helpful and efficient in getting everything sorted with the landlord, we really appreciate it.
Sarah · 22 August 2019
★★★★★ 5/5
GoogleWill was very accommodating and helped me so much during my moving process. I had a really smooth experience throughout my tenancy. Thank you.
Wallis · 22 August 2019
Agent replied · 15 November 2023
Hi Wallis, thank you for taking the time to leave a 5 star review. I am pleased to hear we were able to ensure a successful move in and tenancy in what is normally a very stressful time. Your kind words will be passed onto Will. Thank you, Amber
★★★★★ 5/5
GoogleAs first time renters we naturally had a lot of questions and queries when moving through the process of hunting for flats to finalising the contracts. Olivia was very professional and extremely helpful in explaining each step in the process and most importantly was easy to contact for pretty much any questions we had. Thanks!
Wilf · 22 August 2019
★★★★★ 5/5
GoogleGood service through 12 years of tenancy .
Denis · 20 May 2025
Agent replied · 20 March 2026
Hi Denis,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleMy husband and I would like to extend our thanks to all at Stirling Ackroyd, in particular Alex Baker, the sales negotiator. The sale of my house was fraught with problems but the purchase of our flat was quite straight forward. We are now happily residing in wonderful Waterloo, having made the transition from a house in Teddington.
Maria · 22 August 2016
★★★★★ 5/5
GoogleWonderful experience renting a home with Stirling Ackroyd! Our agent is Claudio and he since the very first moment he has been supportive, responsive and helpful in the entire letting process. He went above and beyond in helping us out with referencing and check in, which made the process very smooth for us.
Highly recommended
Eva · 22 August 2022
Agent replied · 15 November 2023
Hi Eva, thanks for the very kind words for Claudio. Its great to hear and he will be thrilled! - Claire
★★★★★ 5/5
GoogleI found stirling ackyord diligent and professional in my flag search and my agent Claudiu to be forthcoming, responsive and easy to deal with. Would recommend
Alexander · 22 August 2024
Agent replied · 22 August 2026
Hi Alexander, thanks for the 5* and great words for Claudiu - Claire
★★★★★ 5/5
GoogleFriendly and responsive. Thank you to James who was very accommodating and personable.
Neville · 22 August 2021
Agent replied · 15 November 2023
Hi Neville, thank you for the fab 5* 😊 We wish you all the very best - Claire …
★★★★★ 5/5
GoogleSamuel was extremely helpful and considerate during our house hunt. He listened to all of our needs and really took care of us. Searching in London can be stressful, but Samuel helped calm our nerves and became a friend through the process. He also got us a great place! Thank you Samuel!!
Geena · 22 August 2019
★★★★★ 5/5
GoogleGreat service! Sophie has been excellent in finding us a lovely new place to rent in London. Her initiative secured us our new home in a highly desirable development. She and her colleague Sam were also very considerate and patient during what became a rather long search for the perfect place. THANKS!
Arno · 22 August 2019
★★★★★ 1/5
GoogleTerrible experience renting a property from this agency. We faced several issues with our property which were not actioned upon with any urgency at all. We had a broken dish washer for 9 months of our tenancy. However we received a …
Shambhavi · 22 August 2023
Agent replied · 15 November 2023
Dear Shambhavi, thank you for your feedback. I am sorry to hear of your frustration relating to the dishwasher. You should already be aware that we must have the landlords approval before any costs are incurred,t I would expect that you … More
★★★★★ 5/5
Google(For Abby in the Renewals department) Of everyone I've dealt with at Stirling Ackroyd over the last 3 years, Abby stands out for his efficiency, willingness to help and friendliness. He has been a pleasure to work with and really fought for us through some complex renewal negotiations. Thank you Abby!
Maudie · 22 August 2019
★★★★★ 5/5
GoogleWe have had the pleasure of dealing with Leila from Stirling Ackroyd for the second time in as many years. She is the most helpful, knowledgeable and genuine agent we have dealt with in our many rental searches, I would highly recommend her to any prospective tenants in the London Bridge area.
Lloyd · 22 August 2022
Agent replied · 15 November 2023
Hi Lloyd, thank you for the great review. Leila will be so pleased to read your kind words. We wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleI've just completed on a lease through Stirling Ackroyd which was never going to be easy but the staff and especially Elle was very helpful and supportive. From the outset until the completion of the lease her kindness and enthusiasm made all the difference to the experience - which could have gone disastrously wrong.
John · 22 August 2015
★★★★★ 5/5
GoogleMy experience with Stirling Ackroyd has been nothing but smooth. Although every tenancy agreement has it’s bumps and bruises, my representative, Claudiu Rosu, went above and beyond to ensure I had everything I needed to settle into my new …
Sammy · 22 August 2023
Agent replied · 15 November 2023
Hi Sammy, thank you for taking the time to leave great feedback. Claudiu will be thrilled to read this. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 1/5
GoogleEdited: Unfortunately, on our way out of the tenancy, the attitude of staff changes dramatically and they are not responsive to queries unless chased many times. The level of apathy shown by the tenancy manager is appalling. …
Nuan · 22 August 2023
Agent replied · 15 November 2023
Hi Nuan, thanks for taking the time to leave this great feedback. Florent will be thrilled to read this! We wish you all the best in your new home - Claire
★★★★★ 3/5
GoogleUpdated review
Cut down 2 stars due to how things were handled during the move-in. We were not …
Sidharth · 22 August 2024
Agent replied · 15 November 2023
Hi Sidharth, thank you for your 5* and very kind words for Claudiu. We wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleWE rented a flat through Sterling Ackroyd Mare Street , Hackney and I must say the service when renting 1 year ago was very good. Now I have extended for another year , the service in particular from Abby Gooptu / Renewals Manager has been …
David · 22 August 2019
★★★★★ 5/5
GoogleGreat experience with Jordan
Sophie · 20 March 2025
Agent replied · 20 March 2026
Hi Sophie,
Thank you again for taking the time to let us know how we did. We hope you have … More
★★★★★ 5/5
GoogleHad a happy experience with letting out our unit by Billy of Stirling Ackroyd. Very patient with our queries, efficient with his work and follows up all the way. We need more agents like him !
Wei · 22 August 2023
Agent replied · 15 November 2023
Hi Wei Ling, thank you for taking the time to share your lovely experience while letting your property with us. Billy will be so happy to read this and we wish you all the best - Claire
★★★★★ 5/5
GoogleBilly Quinn and Sophie Rice were awesome from start to finish, they made the entire process so very easy. From helping us secure the property as swiftly as possible, to helping move our application through all the checks. Every query we had …
Toby · 22 August 2019
★★★★★ 5/5
GoogleI rented a property managed by Stirling Ackroyd for over 6 years. In that time, I received prompt and above and beyond property management service led by Phil Marques. The service provided was top notch and there was not one time that I …
Jillian · 22 August 2022
Agent replied · 15 November 2023
Hi Jillian, thanks for the great 5* review for Phil and the team 😊 Its great to hear of the fab experience you had during your Tenancy as well as your end of Tenancy. We wish you all the very best in your new home - Claire …
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