Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleKurwahn is fantastic and was more than happy to answer my many questions and go out of his way to help! He was honest, friendly, reliable and efficient! Couldn't have asked for a better agent.
Thanks again Kurwahn for finding me my new home :)
Holly Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Holly, thanks for the great 5 star review. Kurwahn will be so happy to read this. We wish you all the very best - Claire
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5/5
GoogleRented through this branch recently and had Dottie Wilson as our property manager - she and the company were very responsive, helpful and fair in their assessments throughout my tenancy. Would happily rent through them again.
Rory Β· 16 November 2025
Agent replied Β· 16 April 2026
Hi Rory !
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
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5/5
GoogleI rent a property with Stirling A state agents , an great experience with the team . Luvelle was very helpful , helped us every step of the way and put a lot of effort into making everything work out, big thanks π β¦
Tatilaine Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Tatilaine, thanks for the great review for Luvelle. We wish you all the best - Claire
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5/5
GoogleA big thumbs up for Chris Waweru from streatham brunch who during my search for new place shown how a lettings consultant should be.
Always professional and dedicate.
During this process I been in contact with other agencies and no one showed be professional to the Chris level.
He always tried to find solutions and suggestions for and with my search.
Thank you Chris
Miguel Β· 16 June 2020
Agent replied Β· 15 June 2024
Hi Miguel, Thank you for your lovely review! Its great to hear that Chris is doing such a fantastic job! We wish you all the very best in your new home! - Claire
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5/5
GoogleReally helpful and got us moved into our new flat seamlessly! Rio was super responsive and able to answer all our questions.
Charlotte Β· 27 July 2024
Agent replied Β· 26 August 2024
Hi Charlotte,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Claire
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5/5
GoogleVery friendly and professional customer service, especially big thanks to Nyree with following me through my first rent
Nikita Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you Nikita for your review and happy we could help.
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5/5
GoogleGreat experience renting with Stirling Ackroyd Estate Agents. A special thank you to Abdullah who was incredibly helpful and guided us every step of the way, he made the process very easy and was always available for our questions.
Courtney Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Courtney, thank you for your lovely feedback for Abdullah. Its great to hear! Thank you for choosing Stirling Ackroyd - Claire
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5/5
GoogleThank you so much Rio, Nyree and Devonte !! Smooth moving experience and always helpfulπ«Άπ» β¦
Kyrus Β· 22 September 2024
Agent replied Β· 22 October 2024
Hi Kyrus. thanks for the 5* for the team. Wishing you all the very best - Danielle
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5/5
GoogleNyree Dixon is a professional good customer service she is always smiling patience to explain everything to me I really appreciate her service
Ernest Β· 16 May 2024
Agent replied Β· 15 June 2024
Hi Ernest, thanks for the 5* for Nyree. Wishing you all the best - Claire
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5/5
GoogleThank you for help me to find a house. It was nice meeting Daniel was very polit, well spoken and explain everything clearly about the property.
Karol Β· 17 March 2024
Agent replied Β· 15 June 2024
Hi Karol, thank you for taking the time to post a review. I am pleased to hear that Daniel and the team were able to support you during your property search - Amber
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5/5
GoogleWould highly recommend Rio and her services, was extremely knowledgable throughout the process!
Charlotte Β· 26 October 2024
Agent replied Β· 9 November 2024
Hi Charlotte, Thank you for the 5 review. Have a great day
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5/5
GoogleWe would like to commend Danielle Quincey as our local Stirling Ackroyd Rentals Manager. We have been through a number of rental cycles and tenancies with her, which have been very professionally managed, documented, and good tenants well matched to the property. She follows up and keeps us informed of market developments. We choose Stirling Ackroyd based on their rental management. Robert Wilson
Robert Β· 24 September 2024
Agent replied Β· 22 October 2024
Hi Robert,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleKurwahn has been super co-operative and on the ball throughout the whole renting process ensuring we are up to date with payments and requests from the landlord etc - All in a very polite and friendly way!
Max Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Max, thanks for taking the time to leave valuable feedback for Kurwahn. We wish you all the best in your new home - Claire
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5/5
Googlethe best communication and super attentive people especially Nyrre Dixon thank you π β¦
Kadu Β· 22 September 2024
Agent replied Β· 22 October 2024
Hi Kadu, thanks for the 5* - Danielle
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1/5
GoogleI've been a totally loyal customer of Townends and then Stirling Ackroyd since 1991.
I bought a flat in Morden Surrey through them in September of that year.
Because my career took me abroad, I then rented it out through Towends and then Stirling Ackroyd for over 30 years.
And now I'm selling the same flat through them.
So they've consistently earned through me and this property for over 30 years.
And yet, when we've been asked to clear the loft of stuff tenants arranged by them have placed there, before completion of the sale, they can only supply me a number I can look up on Google.
So next week, a completely loyal customer of 30 years will have to travel down from West Yorkshire, clear the loft of crap placed in the loft by tenants arranged by them (and for which they charged me check-out fees without checking that the tenants had checked out properly but instead put crap in the loft).
So my advice having used both their rental and sales arms is to proceed, if you must, with caution and expect only the minimum service.
Sad but true.
Andrew Β· 5 April 2025
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5/5
GoogleThank you so much to Stirling Ackroyd and especially Abdullah for their great service. He was helpful and easily contactable whenever I needed him which made everything so much easier and less stressful, thanks again.
Arthur Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Arthur, thank you for your great feedback and kind words for Abdullah. He will be so happy to read this. Wishing you all the very best - Claire
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5/5
GoogleWe had a lovely experience renting through townsend, in particular Kurwahn the agent to showed us our properties was clear, helpful and went the extra mile to find other properties that may interest us to view simultaneously, resulting in a flat we could not be more happy with.PositiveQuality
Kate Β· 10 November 2021
Agent replied Β· 15 June 2024
Hi Kate, thank you for the fab feedback πIts lovely to hear how Kurwahn was able to assist in finding you your great new home! We wish you all the very best! - Claire β¦
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5/5
GoogleAbdullah was very communicative and helpful throughout the whole process. It was great to have peace of mind and reassurance that everything was going smoothly and assistance with things when we needed it!
Patrick Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Patrick, thanks for the 5* Abdullah will be thrilled to read this. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
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5/5
GoogleNyree related excellently with me. I loved the reception and approached. Thank you Nyree
Rose Β· 27 July 2024
Agent replied Β· 26 August 2024
Hi Rose,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Claire
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5/5
GoogleWe had a pleasure working with Luvelle who is an amazing agent. The whole experience from viewing property to completing the paperwork was very smooth. He was very patient with us asking 100 questions about the flat and procedures.Thank you for your commitment and knowledge. Your personal approach, patience, passion and care towards your job is amazing. Luvelle thank you for helping us out with getting a perfect flat, Stirling Ackroyd Estate Agents are lucky to have you. Excellent customer service that made the whole process of getting a flat very enjoyable not stressful.
Joanna Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Joanna, thank you for taking the time to share your experience while finding a new home with Luvelle. We wish you all the very best - Claire
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5/5
GoogleReally happy with the service provided! Thomas W went above & beyond to keep me updated at every step of the process & answer any questions I had, including calling to check I had received emails that I needed to action quickly to ensure I didn't miss out on the property I wanted. I've had bad experiences with estate agents in the past but this was incredibly smooth & I would definitely use again. Highly recommended.
Jess Β· 20 August 2023
Agent replied Β· 15 June 2024
Hi Jess, thank you for taking the time to leave feedback for Thomas. He will be thrilled to read this and we wish you all the very best - Claire
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5/5
GoogleTanja helped my partner and I find our ideal home earlier this summer. She was extremely helpful and professional, and always responded to our queries promptly to ensure a smooth moving process. We were very happy with the service and would recommend Townends and Taija to all!
Maddie Β· 16 June 2021
Agent replied Β· 15 June 2024
Hi Madeleine, thank you for your wonderful feedback! its lovely to hear that Taija an the Streatham team were able to assist in finding you your perfect home! We wish you all the very best π - Claire β¦
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5/5
GoogleI had a pleasure working with Luvelle who is an amazing agent. The whole experience from viewing property to completing the paperwork was very smooth.Thank you for your commitment and knowledge. Your personal approach, patience, passion and care towards your job is absolutely amazing. Luvelle thank you for helping me out with getting a perfect house! Stirling Ackroyd Estate Agents are lucky to have you. Excellent customer service that made the whole process very enjoyable not stressful.
Mateusz Β· 21 July 2023
Agent replied Β· 15 June 2024
Hi Mateusz, thank you for your review and choosing Stirling Ackroyd. I know Luvelle and the team will be thrilled with your comments and that they were able to support you during this time. Thank you again - Amber
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5/5
GoogleRio was amazing to deal with!
Charlotte Β· 26 October 2024
Agent replied Β· 9 November 2024
Hi Charlotte, Thank you for the Kind words. Have a great day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.