Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI got recommended Stirling by some friends that had just sold through them. I think I ended up meeting or speaking to most of the guys in the office and all were very nice, friendly but professional. I wish the estate agents I was buying through were as helpful as they were! All were great but Wayne in particular was amazing and really went above and beyond! Thank you so much!!
Emily · 11 May 2025
★★★★★ 5/5
GoogleDevonte is a dream person to work with. He is very professional and knows the market very well, he found tenants for our property in a few days. Devonte always responded to our emails and calls, and answered all our queries in a timely manner. I hope we can work together again in the future.
Anna · 22 September 2024
Agent replied · 22 October 2024
Thank you Anna for the 5* review for Devonte. Wishing you all the very best!
★★★★★ 5/5
GoogleI just want to say a big thank you to Feroza. I chose to sell my flat through Stirling Ackroyd after speaking to other agents. Feroza definitely stood out and was true to her word, and secured a deal within two weeks of it going on the market. Both a competitive rate and a human touch, plus excellent communication throughout the whole process. A very positive experience.
Jan · 16 February 2024
Agent replied · 15 June 2024
Hi Jan, thank you for the 5* and lovely words for Feroza. Its great to hear of your positive experience and we wish you all the best - Claire
★★★★★ 5/5
GoogleWe had a great experience of buying our first home with Stirling Ackroyd. Everyone was professional and friendly and they made the whole process very smooth, especially when it came to chasing solicitors, clarifying issues etc. Thank you to Wayne in particular! We would definitely buy/sell with Stirling Ackroyd again.
Daisy · 5 December 2024
Agent replied · 26 December 2024
Dear Daisy,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Engagement
★★★★★ 5/5
GoogleI found the lettings staff very proactive, professional and always updating me with information. Danielle; Cheveiz and the rest of the lettings team, Thank You!
Az · 5 October 2026
Agent replied · 12 October 2026
Dear Az Esiso,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Kurwahn and his team, and I must say, they are an outstanding group of professionals. From the moment I contacted them, they were responsive, helpful, and dedicated to ensuring my property rental needs were met. Kurwahn, in particular, was a pleasure to work with. He was highly knowledgeable, efficient, and always available to answer my questions. He truly went above and beyond to ensure a smooth process.
Bridget · 16 June 2023
Agent replied · 15 June 2024
Hi Bridget, thank you for taking the time to leave very kind words for Kurwahn and the team. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleHad a lovely experience viewing with Guershon. He was polite, approachable and genuinely helpful. Nothing was too much trouble and he was a pleasure to deal with.
Alina · 12 September 2026
Agent replied · 12 October 2026
Hello Alina
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleLondon’s market is very challenging most of the time, my partner and I were having a hard time finding a property to rent, until I get in touch with Kevin H. And he found a perfect fit for us! He was also very honest, good energy, great communication!
We are moving by the end of the month, and so far everything is going well and smooth!
highly recommend!
Gabriel · 12 October 2025
Agent replied · 12 October 2026
Dear Gabriel,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKevin was so accommodating and easy to relate with,he made property search easy and fun.
Bwalya · 24 November 2025
Agent replied · 24 December 2025
Hello Bwalya
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleI would recommend Stirling Ackroyd they have been brilliant from the start of viewings to the end to moving into my new property. All staff I had contact with were very helpful, but I must thank Rio she is friendly easy to communicate with, professional prompt responses to my queries always happy to help. Thanks so much. X
Helen · 16 May 2024
Agent replied · 15 June 2024
Hi Helen, thank you for the 5* feedback for Rio. Its lovely to hear of your stress free journey finding your new property and we wish you all the best in your new home - Claire
★★★★★ 5/5
GoogleRio Bell was absolutely fantastic. She was very professional, provided reliable advise and she went above and beyond my expectations. From the first call I made to the agency, she was able to find me a house straight away. She stands out beautifully from all the other estate agents. Absolute star! Thanks again.
M · 27 July 2024
Agent replied · 26 August 2024
Hi there,
Customer care is important to us so we really appreciate you taking the time to leave a review for Rio and for giving us a 5 star rating!
Many thanks,
Claire
★★★★★ 5/5
GoogleI had a really great experience and it was all due to Rio at Stirling Ackroyd.
She went above and beyond to help find flat. With the little time I had due to work and other commitments, she made things easy and efficient.
Would 100% recommend Rio!
Jessica · 15 October 2024
Agent replied · 22 October 2024
Dear Jessica,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGiven the very competitive situation in the rental market we were a bit apprehensive about looking for a property - it was really reassuring to deal with an estate agent (Kurwahn) who was so engaged and supportive.
In the past I haven't always had the best experiences here so it was really refreshing to deal with someone who followed through when they said they would do things, responded helpfully to any questions, and generally put us at ease. The initial viewing, offer and referencing were all really smooth processes - thanks Kurwahn.
Robin · 16 June 2022
Agent replied · 15 June 2024
Hi Robin, thank you for taking the time to leave valuable feedback. Its so good to hear of the great experience you had while finding a new property with Kurwahn. We wish you all the very best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleWe bought a property through Townends and worked with Ali, Ben and Sophie. Ali showed us the property and was more than happy to spend as long as necessary with us answering questions. He was very knowledgeable about the property and the vendors position. We progressed with the property and the team were very accommodating when we want to visit the property. Communication was clear regarding price negotiations and we were never led as we had been with other estate agents. Ben and Sophie also helped in the sale progression and were equally professional and responsive. Overall we are very happy to have found a property through Townends.
Alex · 16 June 2022
Agent replied · 15 June 2024
Hi Alex, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Ali, Ben and Sophie will be so happy to read this! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we wish you all the best! - Claire
★★★★★ 5/5
GoogleMassive thank you to Feroza Ahmed from Stirling Ackroyd, for showing us round a flat today. Great viewing. You went above and beyond. Not only did you answer all our questions (while also taking care of the other people viewing at the same time), you also shared some really valuable insights into the property market, which is super helpful. Thanks again! I’m so grateful!
Mouse · 19 October 2023
Agent replied · 15 June 2024
Hi there, thanks for the 5* and great words for Feroza. Its lovely to hear and we wish you all the best - Claire
★★★★★ 5/5
GoogleBest State agency Ever!!
I normally don’t write reviews, but this estate agency has really impressed me with they amazing staff!
I want to say a big thanks to Danielle, Jesse and Rio!
Thank you girls for helping me with everything! You have an amazing team! Good customer service and very polite service! Want to say thanks again !
Leticia and Family
Leticia · 10 November 2023
Agent replied · 15 June 2024
Hi Leticia, thank you for your lovely review and 5* for Danielle, Jesse and Rio. They will be thrilled to read this and we wish you all the very best - Claire
★★★★★ 5/5
GoogleGreat service from Danielle who I have used to find tenants for 2 of my properties on multiple occasions.
Kwasi
Playdot · 12 September 2026
Agent replied · 22 October 2024
Dear Playdot Apparel 2
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs a couple searching for our first apartment, we felt overwhelmed, but Rio made it feel so much simpler. She explained everything clearly and was always available to answer our questions. It wasn’t quite our time yet, but we will definitely be back in touch
Lara · 22 September 2024
Agent replied · 22 October 2024
Hi Laura, thanks for the 5* for Rio. Wishing you all the very best!
★★★★★ 5/5
GoogleI would like to say thank you to Kurwahn Grazette-Coote for all his help while I have been looking for a flat to rent. He was my initial contact and was very professional, helpful and friendly. He called to ask how the visit to the property had gone while I was filling in the application and was really helpful with a couple of queries I had about the form. He iis definitely an asset to your company
Theresa · 16 June 2022
Agent replied · 15 June 2024
Hi Theresa, thank you for taking the time to leave great feedback. Kurwahn will be so happy to read your kind words. We wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleFrom a last minute viewing to proactive communication this morning regarding our offer and referencing process, Stirling Ackroyd have been excellent. Whether it's the property we're now waiting to have confirmation of or a different one we are very grateful to Stirling Ackroyd, and to our contact Kurwahn.
Kurwahn has been professional, personable and informative throughout the entire process. Very impressed - thank you.
Sam · 16 June 2023
Agent replied · 15 June 2024
Hi Sam, thank you for taking the time to leave great feedback for Kurwahn. We wish you all the best in your new home - Claire
★★★★★ 5/5
GoogleA very BIG thank you to Taija Bryan the Lettings Consultant @ Townends Mitcham branch
Looking for a place to rent in the local area is not easy. She helped out, answered our calls and any queries we had. She was patient with us, which for me was the most important.
She would email us, exactly instructing us what to do and which documents were needed.
It was a smooth transaction because of her.
God bless her and the whole team.
A · 16 June 2021
Agent replied · 15 June 2024
Hi, thank you for taking the time to leave this fab 5* review! Taija will be thrilled to read this 😊 Thank you for choosing Townends and we wish you all the very best! - Claire …
★★★★★ 5/5
GoogleWe needed a place pretty quick. Rio found us some where that was perfect. Amazing to have such a person centred service. The turn around was so efficient and anytime we had questions they were answered. Thank you Rio and the team :)
Sam · 27 July 2024
Agent replied · 26 August 2024
Hi Sam, thanks for the 5 * and lovely words for Rio and the team. Wishing you all the very best - Claire
★★★★★ 5/5
GoogleI sold my flat through Stirling Ackroyd and by the help with their experienced staff especially Anthony and Feroza, I was able to successfully complete the sale. They were extremely supportive and guided me throughout the process. They are certainly highly qualified professionals that could be trusted. I will highly recommend them to anyone looking to sell their flat or house.
Ekua · 16 June 2023
Agent replied · 15 June 2024
Hi Ekua, thank you for leaving such a great review for Anthony, Feroza and the team. We wish you all the very best - Claire
★★★★★ 5/5
Googleit was nice meeting Jessie and his manager today, my grandmother said when she first spoke to Jessie he was very polit, well spoken and explain everything clearly about the property. After meeting them both at the property they were so warm and welcoming we all felt comfortable around them.
Lashauntia · 16 February 2024
Agent replied · 15 June 2024
Hi Lashauntia, thank you for the 5* and feedback of your experience. Jessie will be very pleased to read this and we wish you all the very best - Claire
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