Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleMr. Kurwahn Grazette-Coote is the best property agent I have ever spoken to in London. He is friendly, well-organised and very polite. After having a conversation with him, I could feel his passion and professionalism which are very rarely possessed of by other agents in the city.
Sunny Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Sunny, thank you for the great 5 star and valuable feedback for Kurwahn. Its lovely to hear and we wish you all the very best - Claire
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5/5
GoogleI had a great experience with Stirling Ackroyd, and Luvelle has made my experience even greater. He has been very helpful and open throughout the whole process of finding a flat and without him I wouldnβt have found my new home. So a big thank you Luvelle!
Kiana Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Kiana, thanks for the 5* - Claire
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5/5
GoogleThe team have been so helpful in helping me and my girlfriend find our first rental. I've never been left waiting to hold music for too long and there is always someone in the team who knows the context our move.
Our main contact has been Rio and she's been so great. Even when I wanted to view the property for the 2nd time a couple of days later, she was super accommodating and helpful.
Would definitely recommend.
Tom Β· 12 June 2024
Agent replied Β· 15 June 2024
Hi Tom, thanks for sharing your experience of finding a new home with the help and guidence of Rio! We wish you all the very best in your new home - Claire
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5/5
GoogleGreat service! Just moved to a new place and Rio made our move super smooth and was always helpful throughout the whole process
Lorenzo Β· 22 September 2024
Agent replied Β· 22 October 2024
Hi Lorenzo, thank you for the 5*! We wish you all the best in your new home!
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5/5
GoogleKurwahn is fantastic and was more than happy to answer my many questions and go out of his way to help! He was honest, friendly, reliable and efficient! Couldn't have asked for a better agent.
Thanks again Kurwahn for finding me my new home :)
Holly Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Holly, thanks for the great 5 star review. Kurwahn will be so happy to read this. We wish you all the very best - Claire
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5/5
GoogleRented through this branch recently and had Dottie Wilson as our property manager - she and the company were very responsive, helpful and fair in their assessments throughout my tenancy. Would happily rent through them again.
Rory Β· 16 November 2025
Agent replied Β· 16 April 2026
Hi Rory !
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
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5/5
GoogleI rent a property with Stirling A state agents , an great experience with the team . Luvelle was very helpful , helped us every step of the way and put a lot of effort into making everything work out, big thanks π β¦
Tatilaine Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Tatilaine, thanks for the great review for Luvelle. We wish you all the best - Claire
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5/5
GoogleA big thumbs up for Chris Waweru from streatham brunch who during my search for new place shown how a lettings consultant should be.
Always professional and dedicate.
During this process I been in contact with other agencies and no one showed be professional to the Chris level.
He always tried to find solutions and suggestions for and with my search.
Thank you Chris
Miguel Β· 16 June 2020
Agent replied Β· 15 June 2024
Hi Miguel, Thank you for your lovely review! Its great to hear that Chris is doing such a fantastic job! We wish you all the very best in your new home! - Claire
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5/5
GoogleCheers Kevin, very thorough and responsive agent.
Jude Β· 12 June 2026
Agent replied Β· 12 October 2026
Dear Jude
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleReally helpful and got us moved into our new flat seamlessly! Rio was super responsive and able to answer all our questions.
Charlotte Β· 27 July 2024
Agent replied Β· 26 August 2024
Hi Charlotte,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Claire
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5/5
GoogleVery friendly and professional customer service, especially big thanks to Nyree with following me through my first rent
Nikita Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you Nikita for your review and happy we could help.
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5/5
GoogleHad the pleasure of booking a viewing with Kevin this week. He was extremely polite, thorough and funny!
I really liked the flat and within 24 hours I'd put a deposit down.
Fantastic service!
Jack Β· 12 October 2025
Agent replied Β· 12 October 2026
Hello Jack
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
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5/5
GoogleGreat experience renting with Stirling Ackroyd Estate Agents. A special thank you to Abdullah who was incredibly helpful and guided us every step of the way, he made the process very easy and was always available for our questions.
Courtney Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Courtney, thank you for your lovely feedback for Abdullah. Its great to hear! Thank you for choosing Stirling Ackroyd - Claire
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5/5
GoogleThank you so much Rio, Nyree and Devonte !! Smooth moving experience and always helpfulπ«Άπ» β¦
Kyrus Β· 22 September 2024
Agent replied Β· 22 October 2024
Hi Kyrus. thanks for the 5* for the team. Wishing you all the very best - Danielle
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5/5
GoogleNyree Dixon is a professional good customer service she is always smiling patience to explain everything to me I really appreciate her service
Ernest Β· 16 May 2024
Agent replied Β· 15 June 2024
Hi Ernest, thanks for the 5* for Nyree. Wishing you all the best - Claire
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5/5
GoogleThank you for help me to find a house. It was nice meeting Daniel was very polit, well spoken and explain everything clearly about the property.
Karol Β· 17 March 2024
Agent replied Β· 15 June 2024
Hi Karol, thank you for taking the time to post a review. I am pleased to hear that Daniel and the team were able to support you during your property search - Amber
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5/5
GoogleWould highly recommend Rio and her services, was extremely knowledgable throughout the process!
Charlotte Β· 26 October 2024
Agent replied Β· 9 November 2024
Hi Charlotte, Thank you for the 5 review. Have a great day
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5/5
GoogleWe would like to commend Danielle Quincey as our local Stirling Ackroyd Rentals Manager. We have been through a number of rental cycles and tenancies with her, which have been very professionally managed, documented, and good tenants well matched to the property. She follows up and keeps us informed of market developments. We choose Stirling Ackroyd based on their rental management. Robert Wilson
Robert Β· 24 September 2024
Agent replied Β· 22 October 2024
Hi Robert,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleKurwahn has been super co-operative and on the ball throughout the whole renting process ensuring we are up to date with payments and requests from the landlord etc - All in a very polite and friendly way!
Max Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Max, thanks for taking the time to leave valuable feedback for Kurwahn. We wish you all the best in your new home - Claire
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5/5
Googlethe best communication and super attentive people especially Nyrre Dixon thank you π β¦
Kadu Β· 22 September 2024
Agent replied Β· 22 October 2024
Hi Kadu, thanks for the 5* - Danielle
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1/5
GoogleI've been a totally loyal customer of Townends and then Stirling Ackroyd since 1991.
I bought a flat in Morden Surrey through them in September of that year.
Because my career took me abroad, I then rented it out through Towends and then Stirling Ackroyd for over 30 years.
And now I'm selling the same flat through them.
So they've consistently earned through me and this property for over 30 years.
And yet, when we've been asked to clear the loft of stuff tenants arranged by them have placed there, before completion of the sale, they can only supply me a number I can look up on Google.
So next week, a completely loyal customer of 30 years will have to travel down from West Yorkshire, clear the loft of crap placed in the loft by tenants arranged by them (and for which they charged me check-out fees without checking that the tenants had checked out properly but instead put crap in the loft).
So my advice having used both their rental and sales arms is to proceed, if you must, with caution and expect only the minimum service.
Sad but true.
Andrew Β· 5 April 2025
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5/5
GoogleThank you so much to Stirling Ackroyd and especially Abdullah for their great service. He was helpful and easily contactable whenever I needed him which made everything so much easier and less stressful, thanks again.
Arthur Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Arthur, thank you for your great feedback and kind words for Abdullah. He will be so happy to read this. Wishing you all the very best - Claire
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5/5
GoogleVery nice people excellent service
Lora Β· 12 May 2026
Agent replied Β· 12 October 2026
Dear Lora,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleWe had a lovely experience renting through townsend, in particular Kurwahn the agent to showed us our properties was clear, helpful and went the extra mile to find other properties that may interest us to view simultaneously, resulting in a flat we could not be more happy with.PositiveQuality
Kate Β· 10 November 2021
Agent replied Β· 15 June 2024
Hi Kate, thank you for the fab feedback πIts lovely to hear how Kurwahn was able to assist in finding you your great new home! We wish you all the very best! - Claire β¦
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.