Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe've just rented our property with Stirling Ackroyd and have been really impressed with the professionalism, integrity and effort put in by the team. We actually posted the property with 2 agencies, but in every way Stirling have been hands down better. The majority of viewings were done by Tom Gardiner who took the time to get to know the house and really sold it for us. The photos and video were done to a really high standard and they took the time to give us feedback on the market. The viewings were also well co-ordinated and the communication generally has been great, which I'm sure is one of the reasons they also had a much better hit rate for prospective tenants turning up for viewings. Overall would highly recommend
Amy · 28 August 2022
Agent replied · 27 August 2024
Hi Amy, thank you for taking the time to leave valuable feedback for Tom and the team. Its great to hear and we wish you all the very best - Claire
★★★★★ 5/5
GoogleIt's been an amazing experience working with the team here at Stirling Ackroyd - highly professional, efficient but patient, and helpful throughout the process. I cannot recommend the team here highly enough. Sincere thanks to everyone in the team - Tom, Anna, Rebecca, Sarah, Shelly-Ann, James and anyone else I might've missed. I look forward to working with all of you long-term.
Sheun · 30 January 2024
Agent replied · 27 August 2024
Hi there, thank you for the great feedback and words for our team. They will be so happy to ready this. Wishing you all the very best - Claire
★★★★★ 5/5
GoogleRebecca was so helpful nothing was to much trouble
Matthew · 30 March 2024
Agent replied · 27 August 2024
Hi Matthew, thank you so much for your positive comments. I know Rebecca and the team will be thrilled that they have been able to support you - Amber
★★★★★ 5/5
GoogleAnna was super helpful and professional during the entire process. She responded to my messages promptly and had answers to all the questions I had. I have no complains!
Aminat · 28 August 2022
Agent replied · 27 August 2024
Hi Aminat, thank you for taking the time to leave fab feedback for Anna, its great to hear and we wish you all the very best - Claire
★★★★★ 5/5
GoogleKristian, Jass and the team have been professional and efficient in helping me let out my flat. Their experience and assistance has been invaluable thus far.PositiveResponsiveness, Quality, Professionalism
David · 28 August 2022
Agent replied · 27 August 2024
Hi David, thanks for the fantastic 5* review, its great to hear and Kristian and the team will be so happy to read this. Wishing you all the very best - Claire
★★★★★ 1/5
GoogleThis company is deceitful in the way it does business, they are trying to extort more money from me when I decided to end management , they are not to be trusted , i am taking legal advice as this is a complete scam what they are doing with rentals , please landlords beware ,
Connie · 30 March 2024
Agent replied · 27 August 2024
Hi Connie, thank you for sharing your experience while letting your property with us. James will be so happy to read this and we wish you all the very best - Claire
★★★★★ 5/5
GoogleI would say this is the best letting agent I’ve ever used. Very helpful staff and speedy replies/at resolving issues. Livia in particular is great
K · 11 April 2026
★★★★★ 1/5
GoogleAppalling service. Xun was the most unprofessional agent I have met. Avoid at all cost.
Johnson · 28 August 2023
Agent replied · 27 August 2024
Hi Johnson, we don't have an agent with us with that name? Maybe you could consider removing your review if it has been posted in error? Many thanks - Amber
★★★★★ 5/5
GoogleWe struggled finding a place to rent before getting in contact with Stirling Ackroyd, where we had the pleasure of working with Anna. She answered our questions promptly and we were kept informed every step of the way. She guided us to our ideal property and we are now happily settled in our new rental.
Sebastian · 30 January 2024
Agent replied · 27 August 2024
Hi Sebastian, thank you for taking the time to share your experience. Its lovely to hear how Anna helped you in your search and we wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleThank you Shelly for your all help.
Josselyn · 1 December 2023
Agent replied · 27 August 2024
Hi Josselyn, thanks for the fab 5* - Claire
★★★★★ 1/5
GoogleIt took me two months to get my deposit and overpaid rent back, and ultimately they stiffed me on the last £140, which they know I will not take them to court over anyway. Apparently leap days (and counting days more generally) is confusing, as is deciding from when you're meant to start counting in the first place...
Martin · 28 August 2023
Agent replied · 27 August 2024
Hi Martin, we are sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com where we can address any outstanding issues for you - Claire
★★★★★ 4/5
GoogleVery quick and efficient when looking for a place in London. Jass provided everything we needed quickly to make our decision. Thanks Jass! :)PositiveResponsiveness, Value
Uyi · 28 August 2021
Agent replied · 27 August 2024
Hi Uyi, thank you for your feedback Jass will be so please to read this. We wish you all the best in your new home - Claire
★★★★★ 5/5
GoogleMike was really helpful! Highly recommend
Sean · 28 August 2023
Agent replied · 27 August 2024
Hi Maynard, thank you for posting a review and for your recommendation! Amber
★★★★★ 1/5
GoogleHave been arranged a letting viewing from agent Anna but been stood up at the property without any prior notice, a totally waste of time and transportation cost. Without any reply/feedback/apology then. Will definitely avoid any letting property listed from the agent.
Jason · 29 April 2024
Agent replied · 27 August 2024
Hi Jason, I am sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com so that I am able to look into this matter further for you. Many thanks, Claire
★★★★★ 5/5
GoogleI had a great experience looking for a place. Dylan was friendly and approachable, and he made the process smooth and painless.
Sean · 28 August 2021
Agent replied · 27 August 2024
Hi Sean, thank you for taking the time to leave this great review for Dylan! We wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleA fantastic agent that you can trust. Michael Flynn is very helpful and sincere and also very professional to make the renting process as smooth as it can be.
ESMA · 29 August 2019
Agent replied · 27 August 2024
Hi Esma, thank you for taking the time to leave such an awesome 5 star review! We always strive to provide a professional service and I am pleased that not only did Michael deliver for you he was able to show what a great agent he is. All the very best, Amber
★★★★★ 5/5
GoogleOur experience of buying property through Stirling Ackroyd has been exceptional and rewarding. Thanks for facilitating the responses to all queries and making this purchase a possibility.
Aamer · 4 December 2024
Agent replied · 26 December 2024
Dear Aamer Malik Sajjad
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTom helped with our purchase of a property and made sure everything went smoothly.
His care that everything goes well was key for this purchase to happen.
Yasser · 9 November 2024
Agent replied · 12 November 2024
Hi Yasser, thanks for the 5* and great words for Tom. Wishing you all the best - Claire, Customer Engagement.
★★★★★ 5/5
GoogleRebecca at Striking Ackroyd has been so helpful with our flat - any issues that arise she is prompt, courteous and professional. A credit to the company.
Paul · 18 October 2024
Agent replied · 25 October 2024
Hi Paul,
Thanks for taking the time to leave feedback. Rebecca will be so happy to read this. Wishing you all the very best - Claire, Customer Engagement
★★★★★ 5/5
GoogleIt is our great pleasure to have Anna Ozog who gave professional and responsive service on our rental journey. Without her fast act, we cannot swiftly secure a place amid the competitive market in London. Highly recommend to anyone new to the UK!
Vanessa · 28 August 2023
Agent replied · 27 August 2024
Hi Vanessa, thank you for sharing your experience while finding your new home with the help of Anna. Its lovely to hear and we wish you all the very best - Claire
★★★★★ 5/5
GoogleThe team at Stirling Ackroyd was very efficient. My property was rented in less than a week, thanks to their proactive attitude. Great communication with the team, keeping me updated throughout the whole process. Thank you!
Eduardo · 31 December 2023
Agent replied · 27 August 2024
Hi Eduardo, thanks for the 5* and great feedback - Claire
★★★★★ 5/5
GoogleWe rented for 3,5 years with Rebecca as a Propety Manager and we couldn’t be happier. We didn’t have many issues throughout the tenancy but the few we had were solved quickly. Thanks so much!
Diana · 31 December 2023
Agent replied · 27 August 2024
Hi Diana, thank you for sharing your experience while renting your home via Stirling Ackroyd. Its lovely to hear of how happy you were at the proeprty and with the expert support of your Property Manager Rebecca who I know will be thrilled. We wish you all the best - Claire
★★★★★ 5/5
GoogleI had the pleasure of working with Rebecca from Stirling Ackroyd over the last few years, where she has helped to manage the property and dealt with issues effectively. I couldn't be happier with the service I received.
Marcus · 28 August 2023
Agent replied · 27 August 2024
Hi there, thanks for the 5* and great words for Rebecca. Its really lovely to hear and we wish you all the best - Claire
★★★★★ 5/5
GoogleShelly was so helpful and very warm, love her service
Wig · 30 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.