Stirling Ackroyd reviews

★★★★★ 3/5

Google

I would like to thank Yusuf for his service. The entire process that he handled was very smooth. Edit: Just moved out of my current place. Rebecca was the property manager. Rebecca was responsive and helpful with any queries I had, and she kept communication clear throughout the process. I appreciate her support through this tenure.

Sonali · 2 April 2026

★★★★★ 5/5

Google

I’d like to leave a review for Sarah Jones, my agent at the agency. She has been incredibly collaborative, professional, and efficient. Sarah is exceptionally quick when it comes to handling any issues, something that is honestly quite rare to find in London. Her responsiveness and dedication really make a difference. I’m truly grateful to Sarah and the entire team. They are definitely one of the reasons why I’ve happily stayed in the same property for the past four years.

DAVID · 9 April 2026

★★★★★ 4/5

Google

Quite happy with the service provided by Stirling Ackroyd. Rebecca was our property manager for 2 years and did an excellent job; she was very responsible, helpful, and made everything run smoothly. While there were a few minor issues during the move-out process, I would still definitely recommend this agency overall.

Carlos · 16 February 2026

★★★★★ 5/5

Google

Yusef aided us through the application process to which he was very helpful and great communication. All docs are issued through a portal which makes the process much simpler!! Rebecca is our property manager and so far has dealt with initial queries very timely and efficient!

Jack · 26 March 2026

★★★★★ 5/5

Google

I recently shifted to London via Stirling Ackroyd and so glad that I found them. Yusuf was so helpful right from flat search, he got my requirements and showed me even the ones I didn’t enquire for and found really what I was looking …

Eniya · 16 March 2026

★★★★★ 5/5

Google

Senior Property Manager, Rebecca Heslam was very supportive whilst my Property Manager was on leave. She chased outstanding queries and contacted colleagues to assist with issues very efficiently

Lakshmi · 16 March 2026

★★★★★ 5/5

Google

Thank you Anna 🫶🏽 It's been so wonderful working with the Stirling Ackroyd team. During my search for a new place, I connected with Anna, who has been an absolute pleasure to work with. She was incredibly professional, courteous, and supportive throughout the entire process, helping me secure an amazing flat that i am thrilled to move into. I cannot recommend her highly enough. Thanks to Anna, the whole process has been stress-free. I will definitely choose them again for any future property searches.

Soundous · 28 June 2024

★★★★★ 5/5

Google

Shelly is an efficient, timely and responsible agent. I would recommend her to my friends～ She helped me solve the follow-up problem! Thank you so much!

Siyu · 16 March 2026

★★★★★ 5/5

Google

I had an issue with my hot water while my usual property manager was away, and I was really impressed with the support I received from their replacement, Sarah Jones. She was incredibly responsive, kept me informed throughout, and went above and beyond to coordinate with both the contractor and landlord to get the problem resolved quickly. Her efficiency and professionalism made a stressful situation much easier. Thank you for the excellent service!

Karina · 19 March 2026

★★★★★ 5/5

Google

James and his team have been incredible from start to finish. The letting of our portfolio has been on an incredibly tight timeline of only two weeks, and we couldn’t have done it without James Having someone who is truly in your corner has made the world of difference. The communication has been first rate, with everything dealt with swiftly, efficiently, and accurately. We have felt the process throughout has been conducted with honestly and transparently too, which I value highly. There have been no false promises or a silly valuation to try and win business. If you’re looking for an agent who goes above and beyond, look no further.

Scott · 29 May 2024

★★★★★ 5/5

Google

Stirling Ackroyd (and predecessor firm) has effectively been managing my property for almost 15 years. Excellent support and dedication especially from my property manager Sarah Jones. She has provided amazing personable support and care over the past 5 years and makes an enormous difference. Thank you Sarah!

Tanveer · 19 August 2025

★★★★★ 5/5

Google

We’ve had a really positive experience with our property manager, Sarah Jones. She is always professional and quick to respond to any queries or issues. Everything is handled efficiently, which makes living here much easier and more enjoyable. We truly appreciate her support and the care she puts into managing the property.

M · 9 April 2026

★★★★★ 5/5

Google

Thanks Shelly for help with finding a flat - working with Stirling Ackroyd has been very pleasant, prompt & professional! …

Matt · 16 March 2026

★★★★★ 5/5

Google

Superb from start to finish during the letting of my flat. Tom Crowe handled the lettings process incredibly well and was professional throughout the whole process in challenging times. Victoria handled the check-in process for the tenants as smoothly as possible. Highly recommend. UPDATE Rebecca was assigned as the property manager for this, and has been nothing short of excellent from the very start. Communicative, professional and instrumental in managing the property through a range of complex and challenging issues. Highly highly recommend.

Jonathan · 29 February 2024

★★★★★ 5/5

Google

It's been so so great working with Stirling Ackroyd team. As we were looking for our new place, I have connected with Shelly-Ann who has been a pleasure to work with. She was super professional, polite, and helpful throughout the process; and helped us get an amazing flat that we are overly excited to move in. I cannot recommend her here highly enough. The whole process has been a no stress thanks to Shelly-Ann. In the future we will definitely choose them again to help with property search.

Olga · 29 February 2024

★★★★★ 5/5

Google

Rebecca is the loveliest, most responsive property manager / point of contact that I’ve had living across three continents. She’s efficient and attentive, including at the worst times when you most need it the most, i.e. boiler breaking over Christmas holidays!

Amanda · 26 August 2025

★★★★★ 5/5

Google

Really helpful staff. Shelly is kind and patient. Help us to find a perfect home in London.

Steven · 16 March 2026

★★★★★ 5/5

Google

Was looking for a place to move into after the birth of my little girl and had an amazing experience from the viewing process to the handover of the keys. Yusuf was a fantastic agent and kept us in the loop throughout making sure to look after and reassure us, would 100% recommend if you're looking to rent yourself because we've dealt with a number of different agents over the years but the experience we had with Yusuf was by far the best of the lot!

Adeel · 31 December 2023

★★★★★ 5/5

Google

Shelly was amazing and helped me with my flat hunt. She was helpful and super communicative.

Zarin · 16 February 2026

★★★★★ 5/5

Google

Our experience with Stirling Ackroyd was good. We mainly dealt with Tom Regan and Michael as well as Beckie during the completion of our new flat. They were following up, giving updates and asking if there were anything that needed to be chased along the way. Tom was always quick to respond. Overall it all went well and I recommend working with Tom and the team.

Pierre · 28 June 2024

★★★★★ 5/5

Google

We have recently let a flat through Stirling Ackroyd. Due to the landlord not being sure whether he wants to let or sell the property the process was quite stressful. However, due to help and hard hard work of the team at Stirling Ackroyd in the end we had a successful outcome. Tom, Anna, Victoria, Stacie and Christopher were extremely helpful, transparent and supportive throughout the whole process, keeping us updated, providing insight and giving advice. This team really cares about what they do and their clients and we couldn’t be happier to have them manage the property for the duration of our contract!

Vita · 28 August 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with James from Stirling Ackroyd Estate Agents and I couldn't be happier with the service I received. From the very beginning, James was professional, friendly, and attentive to my needs. He listened carefully to what I was looking for in a new home and worked tirelessly to find properties that matched my criteria. James was always quick to respond to my questions and concerns, and he made the entire process of finding and buying a new home as smooth and stress-free as possible. His extensive knowledge of the local market was a huge asset, and he was able to provide valuable insight and advice throughout the process. I highly recommend James and the team at Stirling Ackroyd Estate Agents to anyone looking to buy or sell a home. They truly go above and beyond to ensure that their clients are happy and satisfied with the outcome. Thank you, James, for everything!

Joe · 28 August 2023

★★★★★ 5/5

Google

I have used the company to let my flat for more than 4 years. They always found the tenants quickly and managed the flat quite well, making me totally worry free. I have been also very impressed with Rebecca’s property management service. She has been professional, reliable, and attentive throughout, ensuring everything is handled smoothly and efficiently. Communication has always been clear and timely, and I have felt fully reassured knowing my property is managed by her. I would highly recommend her.

Huayi · 2 September 2025

★★★★★ 5/5

Google

I had a viewing with Michael yesterday and he was amazingly helpful; he answered all my questions with clarity and didn’t rush me at all even though his work hours were ending. I came out of the viewing feeling confident that I knew everything I needed to know about the property and felt informed enough to proceed with the letting process. Thank you Michael! 😊😊

Tola · 22 July 2025