Trusted Agent profile · London
★★★★★
191 reviews across 1 platform
96 Three Colt Street, London, E14 8AP
Stirling Ackroyd's office in London, at 96 Three Colt Street, is rated 4.5 out of 5 across 191 reviews on 1 platform, including 191 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Stirling Ackroyd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
GoogleThey have no right to keep all of the holding deposit but that is what they are doing and they are refusing to return it. DO NOT DEAL WITH THIS COMPANY.
Dear Xuse, unfortunately you failed the referencing process and your guarantor also failed the referencing process and consequently the landlord would not proceed with renting the property to you. Please email feedback@lourdes-estates.com for further information and clarity. Thanks.
5/5
GoogleI have rented my property out via Sterling Ackroyd for some years now and the service is great.
5/5
GoogleIt was an excellent service from Stirling Ackroyd and Shelly-Ann. She was super helpful throughout the whole process.
4/5
GoogleThey were very understanding and helpful. They helped me found a lovely home!
Hi Veronica, thank you for taking the time to leave feedback! We wish you all the very best in your lovely new home 😊- Claire …
5/5
GoogleAsk about Michael Flynn he is absolutely one of the most expert agent in the zone!
Hi Alessandra, thank you so much for taking the time to share with your feedback with us. We are delighted to hear much Michael has clearly impressed you with his expert knowledge and I know he will be thrilled to be recognised, in your opinoin, as one of the most expert agents in the area! Thank you again for your kind words and we wish you all the best, Emily
5/5
GoogleI originally bought, and have now let my property through Lourdes. A pleasure to deal with both now and then. My most recent experience was with their lettings negotiator, Marlon Markscheffel. Professional, helpful and efficient. I wouldn't hesitate to recommend them.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Hello Dmitry Sviridkin Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleRating only, no written review.
Dear, Dylan Price! Thanks for the great review! All the best, Customer Care Team
1/5
GoogleRating only, no written review.
Dear T K, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Ishaan Ballal, Thank you for taking the time to review your recent experience with our Stirling Ackroyd Canary Wharf branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
1/5
GoogleRating only, no written review.
Dear Lewis Lloyd, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Zach! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleRating only, no written review.
5/5
GoogleEMallia best UK agent, very friendly and helpful
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Thanks for the 4*
1/5
GoogleRating only, no written review.
I am sorry to see that we did not meet your expectations on this occasion. I would like to assure you that Stirling Ackroyd strive to deliver outstanding service to our customers every time. We are extremely proud of our excellent reviews and the feedback our customers regularly share. If you would like us to investigate your concerns further please do contact us using help@stirlingackroyd.com Regards, Claire
5/5
GoogleRating only, no written review.
Hi James, thanks for the 5* - Claire
1/5
GoogleRating only, no written review.
1/5
Googlethey are the WORST
Dear Sensualne, we have read the review and supplied it to all members of staff and it seems no one recognises your name, we also cannot find your name on our database so we cannot email you directly. The Directors have also not received a complaint but if they had, a response would have been issued very quickly. Obviously if this is a genuine review and not an error, I would be very interested in investigating further, please contact me directly on 020 7538 9250 in order for you to explain more in detail and for me to assist you. Regards - Daniel
1/5
Googlethey are the WORST
Dear Sensualne, we have read the review and supplied it to all members of staff and it seems no one recognises your name, we also cannot find your name on our database so we cannot email you directly. The Directors have also not received a complaint but if they had, a response would have been issued very quickly. Obviously if this is a genuine review and not an error, I would be very interested in investigating further, please contact me directly on 020 7538 9250 in order for you to explain more in detail and for me to assist you. Regards - Daniel
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Stirling Ackroyd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
