StayAltido London reviews

Dear Sarah,Thank you for sharing your positive feedback and for taking a moment to recommend us to others!We are happy that you enjoyed your stay and found our place to be homey.Your comfort and satisfaction are essential to us, and we appreciate your kind remarks about the cleanliness and the easy check-in process!Should your future travels bring you back to our area, we would be delighted to host you again and provide you with another enjoyable stay.Best regards,The Team@stayaltido.com

Dear InFer Papale,We're delighted to hear that you had a fantastic experience with us. Your kind words, mean a lot to us.Thank you for the high recommendation. We're excited about the opportunity to welcome you back for more wonderful experiences in the future.Best Regards,The Team @ stayaltido.com

Dear J,Thank you for your kind words! We're thrilled to hear that the flat provided a relaxing retreat after your days of sightseeing and that you found the space amazing. It's truly wonderful to know that you enjoyed your time with us!We hope to welcome you back for another memorable stay in the future!Warm regards,the team at ALTIDO by Joivy

Dear Maija,Thank you for your insightful feedback!We are pleased to hear that you found the apartment clean, stylish, and well-equipped, and that the location and comfortable beds met your expectations.We appreciate your note about the key collection process. We understand that retrieving the key from a nearby café might have been slightly inconvenient, especially with luggage, and we will explore options to enhance this aspect of our check-in procedure.Your feedback regarding the accommodation’s suitability for three persons is valuable, and we are grateful for your comments.Thank you for choosing to stay with us and we look forward to welcoming you again and providing an even more seamless experience!Warm regards,the team at ALTIDO by Joivy

Dear Al, At ALTIDO, we welcome feedback both positive and negative. It enables us to develop our company and improve our service level to our guests. In doing so, we have created a service that delivers a great experience for thousands of guests every year - we are proud to have received so many positive reviews but we take our commitment to never stop learning very seriously. We don't take the praise for granted and listen twice as hard when someone would like to complain or offer suggestions on how we could improve. However, we feel we need to comment on your review. We cannot apologize enough that your booking was cancelled. We understand the inconvenience and the distress this have caused you. We got in touch and offered you an alternative which unfortunately was not suitable. We hope your faith in ALTIDO will be restored as we aim to provide nothing less but the best. Kind regards, ALTIDO Team

Dear Alyson,Thank you for your heartfelt review! We are absolutely delighted to hear that your stay was so charming and that our prime location near Grassmarket contributed to your enjoyment. It’s wonderful to know you felt safe and found the unit to be both clean and comfortable, as we aim to create a serene retreat for our guests.We strive to foster a warm and inviting atmosphere where you can truly relax and immerse yourself in the vibrant surroundings. We look forward to welcoming you back for another exceptional stay, filled with memorable moments and delightful adventures!Warm regards,The team at ALTIDO by Joivy

Dear Susan,Thank you for sharing your experience with us!We are delighted that you found our location near Edinburgh to be a tranquil haven, ideal for discerning travelers seeking both comfort and convenience. Our spacious accommodations were thoughtfully designed to provide a refined retreat for two couples, ensuring ample space and privacy.We are pleased that you found our amenities, including the convenience of in-suite laundry facilities, to be both practical and appreciated during your stay. At Joivy, we strive to exceed expectations by offering a seamless blend of luxury and functionality and we eagerly anticipate the opportunity to welcome you back for another exceptional stay!Warm regards,the team at ALTIDO by Joivy

Greetings Jeerawan,Thank you for sharing your positive feedback about your recent stay at our apartment. We're delighted to hear that you felt at home away from home during your time with us. Creating a comfortable and welcoming environment for our guests is one of our main goals, and we're thrilled that we achieved that for you.We appreciate your kind words about our colleagues. We will definitely pass along your feedback to Niya and the rest of our team. They will be extremely happy to hear that their efforts were appreciated and that they made a positive impact on your experience.We're also glad that you found the apartment nice, clean, and well-equipped. We take pride in providing a high standard of facilities and services and ensuring that our guests have all they need for a comfortable stay.Thank you for sharing your positive feedback and recommending our place to others. We greatly appreciate your kind words and the fact that you would speak highly of your experience with us. Your recommendation means a lot to us, as it reflects your satisfaction and confidence in our services.We would be more than happy to welcome you back for another enjoyable stay whenever your travels bring you to our area.Thank you once again for choosing to stay with us, and we look forward to the opportunity of hosting you again.Best Regards,The Team@stayaltido.com

Greetings Mazen,Thank you very much for reviewing your recent stay with us on Trustpilot!We are tremendously grateful you took the time to share such kind words about your recent stay with ALTIDO. We take pride in giving outstanding service to every customer and we are overjoyed to receive your appreciation. We are glad you choose us for your recent stay and would like to use this message as an opportunity to welcome you back again. Looking forward to seeing you soon! Best Regards, ALTIDO Team

Dear Helena,We're thrilled to hear that the overall experience was great.However, we apologize for the complication during check-in. Your patience and understanding are greatly appreciated.Your feedback is invaluable, and it helps us improve our services. Despite this small inconvenience, we hope you had a wonderful stay with us. Should your travels bring you back to our city, we would be delighted to host you again.Warm regards,ALTIDO Team

Dear Todd,Thank you for your thoughtful review! We’re glad to hear that the property met your expectations and that the location suited your needs.We appreciate your feedback regarding the comfort of the beds, as we are always looking for ways to enhance our guests' experiences. Your insights are invaluable, and we will certainly take them into consideration.We hope to welcome you back for an even more enjoyable stay in the future!Warm regards,The team at ALTIDO by Joivy

Dear Macarena, Thank you for taking the time to review your stay. We are delighted to read you had a wonderful experience, our dedicated team is pleased to read such an amazing comment. We hope to have another opportunity to host you again soon. Kind Regards, ALTIDO Team

Dear Katarzyna,Thank you for sharing such kind feedback! We’re thrilled to know that our central location, cleanliness, and amenities made your stay enjoyable. It’s great to hear that the check-in process was smooth and that our instructions were helpful in getting you settled seamlessly. Providing a comfortable, well-appointed space in the heart of the city is always our goal and we are glad to hear that we have achieved that during your stay with us!We look forward to hosting you again for another memorable experience in the future!Warm regards,the team at ALTIDO by Joivy

Dear Donna,Thank you for your wonderful feedback! We’re thrilled to hear that you loved the location and enjoyed the city views, it’s always a pleasure to know when guests appreciate the unique setting of our properties.It’s also great to hear that you found the home well-equipped and especially loved the sheets. Attention to detail is important to us, and we’re glad it contributed to your comfort during your stay.We’d be delighted to host you again in the future!Best regards,the team at ALTIDO by Joivy

Dear Carmela,Thank you for sharing your experience with us!We're delighted to hear that you enjoyed the breathtaking view of Calton Hill from our apartment, as well as its convenient location next to Royal Mile.We take pride in providing spacious accommodations for our guests, and we're pleased to know that you found the space suitable for more than two guests. Additionally, our well-appointed kitchen is designed to offer both functionality and comfort for your culinary endeavors.It's our commitment to consistently deliver exceptional and memorable experiences for our guests, and we look forward to welcoming you back for another memorable stay!Warm regards,the team at ALTIDO by Joivy

Dear Santiago,We are thrilled to hear that you found our apartment to be a superb choice and that it met your expectations in terms of location and convenience!We are delighted that you enjoyed the vibrant area and the proximity to excellent dining options. It is our goal to provide our guests with not only a comfortable stay but also an enriching experience in the heart of the city.Your positive remarks about the ease of access and the overall quality of the apartment are greatly appreciated. It is always gratifying to know that we have fulfilled our promises and contributed to a memorable visit.Thank you once again for your kind words and we look forward to the opportunity to host you again and provide you with another exceptional stay!Warm regards,the team at ALTIDO by Joivy

Dear Sara,Thank you for your heartwarming review! We are delighted to learn that you have found your cozy nest in an ideal location. It brings us great joy to know you felt welcomed during your stay.We would be delighted to host you again and provide another exceptional experience. Your kind words truly inspire us to maintain our high standards of service.Warm regards,The team at ALTIDO by Joivy

Hello Kurt,Thank you for your positive feedback! We're glad you enjoyed your time with ALTIDO.Your satisfaction means a lot to us, and we are looking forward to hosting you again for another great stay. Best Regards,The Team@stayaltido.com

Dear Ada,Thank you for your gracious feedback! We are thrilled to learn that the apartment was as described and that our team’s responsiveness and the clarity of our access instructions contributed to a seamless experience for you.Your satisfaction is our highest priority, and we are pleased to know we met your expectations. We look forward to the pleasure of hosting you again and ensuring your next stay is just as enjoyable!Warm regards,the team at ALTIDO by Joivy

Dear DW,Thank you so much for your glowing review! It brings us immense joy to know that your stay was wonderful and that you appreciated our efforts to make you feel comfortable and secure. We're grateful for your decision to stay with us and for sharing your positive experience. It would be our pleasure to welcome you back in the future. Wishing you safe and happy travels until we meet again!Warm Regards,ALTIDO Team

Dear David,Thank you for taking the time to share your feedback!We are pleased to hear that you enjoyed our great location and found the apartment comfortable.We regret that the approach through the lane, landing, and stairs was off-putting. Your comfort and satisfaction are our top priorities, and we appreciate your comments as they help us improve the overall experience for our guests.We look forward to the opportunity to welcome you back and provide an even more exceptional stay in the future!Warm regards,the team at ALTIDO by Joivy

Dear Teresa,Thank you for taking the time to share your wonderful feedback!We are delighted to hear that you enjoyed our prime location in Stockbridge - a charming and vibrant area that truly showcases the best of Edinburgh! It's gratifying to know that you found it convenient for accessing the city's renowned restaurants, boutique shops, and cultural attractions, as well as being within easy walking distance to downtown Edinburgh and the beautiful Botanical Gardens.We are pleased that the flat provided you with everything you needed for a comfortable stay. Our team takes great care in ensuring that our accommodations are well-equipped, especially the kitchen, to cater to all your needs. It is rewarding to hear that these efforts contributed positively to your experience!We look forward to the pleasure of welcoming you back to Stockbridge and ensuring that your next stay is just as exceptional!Warmest regards,the team at ALTIDO by Joivy