Trusted Agent profile · London
★★★★★
535 reviews across 2 platforms
8, St. Thomas Street, London, SE1 9RR
Sellmyhomecouk's office in London, at 8, is rated 4.9 out of 5 across 535 reviews on two platforms, including 21 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotSarah Davies from Online Estate Agents…
Sarah Davies from Online Estate Agents was managing our house sale completion and we cannot speak more highly of her. She went above and beyond at every step to ensure we were fully informed of the process and was incredibly personable in her approach, recognising the ongoing stresses and extraordinary situation. Thank you Sarah - we are currently settling into our new home very well and wouldn't hesitate to recommend you further.
5/5
TrustpilotVery hands on and supportive
I was kept informed all throughout the process each time. It was not ab easy sale as twice prospective buyers pulled out at the last minute. So pleased now to have completed the sale.
5/5
TrustpilotI was just wanted thank the team for…
I was just wanted thank the team for there support and being there to answer any questions we had during every step of the way. Big shout out to Sukhi, Sarah, Scott,Caroline, Daneile thank you all once again.
Hello Mraj. It really is a team effort here at sellmyhome. We try to ensure all the team are across each others clients, so we can help at the drop of a hat. As property specialists there is not much that we have not come across and we're always happy to share that knowledge when needed. Best of luck with your new adventure. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotA Friendly and efficient service.
Sellmyhome was recommended to us by a previous user and they didn't disappoint. The initial contact was with Tom who helped us though the marketing strategy and explained clearly the costs. We soon had a few viewers and this was followed by an offered that we accepted.Charlie from the process management team helped us through the next stage up to exchange of contracts and completion.They always there to help and to give advise. A first rate personalised service.
5/5
TrustpilotCouldn’t wish for a better service
Couldn’t wish for a better service. When they say they’ll do something it’s done, they took away all the hassle. Cost was much better than anywhere else, and super efficient. I mainly dealt with Robbie and will miss our weekly updates. Will recommend to everyone.
Dear Melanie,Thank you ever so much for your kind review. I thoroughly enjoyed working with you and am naturally delighted that you found the service worked so well.Please let us know if there is anything that we can do to assist in the future and don't forget our refer a friend scheme (https://see.sellmyhome.co.uk/refer-your-friends/).Best,Robbie@sellmyhome.co.uk
5/5
TrustpilotEverybody at Sellmyhome has been …
Everybody at Sellmyhome has been brilliant from the start of the process right up to the end. I would recommend them to anybody and, if I move again, would not hesitate to use them.Thanks to all involved and, in particular, to Robbie, who was outstanding.
Dear Bill,Thank you so much for your kind review. I thoroughly enjoyed working with you and am naturally delighted that you found the service worked so well.Please let us know if there is anything that we can do to assist in the future and don't forget our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend). All the very best in your new home.Best,Robbie @ Sellmyhome
5/5
TrustpilotGreat advise and very knowledgeable
Great advise and very knowledgeable, really helped me, Brendan was down to earth and didn’t leave any stone unturned exceptional service Toby
Thankyou. Really glad Brendan was there to help you Gavin
5/5
TrustpilotFive-star service from start to finish
Plain sailing from setup to completion. Tom and Charlie were accessible on-demand, always well-informed on the status of our sale and very pleasant to speak with. A great customer experience at a very, very reasonable price. There is literally no reason to look anywhere else.
Hi Michael,Thank you for the review. We are so pleased to hear that you had a great experience and it was a pleasure working with you throughout.Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listingKind regards,Charlie@SellMyHome
5/5
TrustpilotGreat service
I was a house buyer and dealt with Sarah. Good servoce and communication. Kept up to date and house purchase went through fine.Even got a great tip on what to use to clean a dodgy oven :o)
Hello Rob. We're really chuffed you found the process with us went smoothly. Making sure everyone is kept up to date is important for us as we know how uncertainty can effect all parties. And of course, as property owners ourselves, we've learnt a thing or two about cleaning ovens, so happy to share. All the best in the new place. Kind regards. The Sellmyhome.co.uk Team
5/5
TrustpilotScott and the team were really helpful…
Scott Cave and the team at online estate agents were really helpful all the way through our sale. No query was unanswered and we always got a quick response. Really efficient service from them and would definitely recommend!
Hello Hannah. The team are really stoked to get such a glowing review. Many thanks. To hear we were quick in responding and efficient is heartening as these are key values to us. In an active market, being able to help clients move quickly and with minimum hassle is critical. We wish you every happiness in your new place. Kind Regards The SellMyHome Team
5/5
TrustpilotMy assigned agent was brilliant
My assigned agent was brilliant. I did not have a proactive solicitor but Robbie was There right through chasing all parties up. Polite, sympathetic, knowledgeable, and on the ball. He really got me through as I'd have opted out of the process without him.
Dear Margaret,Thank you so much for your kind review. I thoroughly enjoyed working with you and am naturally delighted that you found the service worked so well.Please let us know if there is anything that we can do to assist in the future and don't forget our refer a friend scheme (https://see.sellmyhome.co.uk/refer-your-friends/).Best,Robbie@sellmyhome.co.uk
5/5
TrustpilotOutstanding support
Outstanding support from Sell my home. William Reid has been extremely helpful and kept us well informed as to what was happening with our house purchase. Can't thank him enough. We happily completed the purchase today 😊
Hi Lisa. Congratulations on your completion. We can hear the 'Yehaa! from here! We're just thankful we could deliver an early xmas present. We wish you all the best in your new abode and let us know if we can be of help again. Kind regards The SellmyHome.co.uk Team
5/5
TrustpilotA great online service
A great online service, better than the high street agent in my opinion. Harvey and Caroline were simply amazing. Thank you for a great experience.
Hi Tarek Thank you I agree Harvey and Caroline are amazing and certainly go the extra mile.
5/5
GoogleBenjamin was my agent at Sell My Home. He was extremely helpful and made himself available at any time that I needed to view the property or had questions etc. He also helped me great deal in chasing the relevant people to speed up the process. Very professional and friendly agent. Thank you again for all your help.
5/5
TrustpilotSarjo is a lovely lady
Sarjo is a lovely lady, very helpful polite and always very professional nothing was too much trouble, we can only say a VERY big thank you to Sarjo.
Hi Thank you for the review. We always try to be Professional and Polite. Glad we could help you. You know where to come to in the future
5/5
TrustpilotProfessional and supportive
Sellmyhome provided friendly, supportive, professional advice at every stage of the process. There was always someone available to discuss any concerns and to keep us informed of developments. It was excellent value for money and we had every confidence in the service provided.
Dear Alan and Phyllis,Thank you very much for selling your home with sellmyhome.co.uk and also for your kind review. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. Best of luck in your new property.Kind regards,Harry@sellmyhome.co.uk
5/5
TrustpilotScott and his team were a dream to work…
Scott and his team were a dream to work with. Communication was fantastic throughout, they kept us updated every step of the way. The whole process was smooth. I wouldn’t hesitate to recommend them to anyone.
Holly, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. being referred to as a 'dream' is awesome. Kind Regards The SellMyHome Team
2/5
TrustpilotWhy you should use a local agent...
Clueless about the property, why not to use an online agent...They were adamant the property had parking, and then on the viewing confirmed there was no parking. A reply from SMH states parking is on top of the rent, yet this was not mentioned or stated anywhere…2 weeks later and it is still for sale, listed with secure parking. They also have a poor understanding of notice periods to tenants despite trying to sell a tenanted property. Communication was poor from the individual we dealt with as he was pestering myself and my partner despite us being in the same emails together. The viewer assigned by SMH.co.uk was unbelievably arrogant and his understanding of being a sales agent is questionable, it wouldn't encourage many people to offer through them. Warning to any vendors looking to instruct SMH.
So sorry you feel we fell short of our high standards in dealing with your viewing request. However on the matter of parking the property has secure parking available. It is not included in the price. As for the viewing agent who conducted the viewing for us on this occasion. I can only apologise that you feel he was unable to answer your questions about the property. However we did email you on the 7th September 2021 with the details you requested ie service charge ground rent and likely dates when vacant possession could be given, as the property is currently let. I feel I should point out that an above asking price offer has now been accepted on the property. Finally can I wish you every success in finding a home very soon.
5/5
TrustpilotYour salesman Gary Graham was excellent…
Your salesman Gary Graham was excellent in helping with all related matters and everything went smooth. Gary kept us informed at every stage which fo a couple of pensioners was most helpful and appreciated
Hello John. Many thanks for the kind review. Keeping everyone updated on the progress of a sale is a key part of what we do and Gary has that down pat. Uncertainty can cause anxiety and we recognise that whatever your stage of life, selling a home should be stress free and dare we say it, enjoyable! We wish you all the best in your next adventure. Kind regards The Sellmyhome.co.uk Team
5/5
Trustpilothad three times more viewings with this…
Had three times more viewings with this company than i had with three different estate agents they were polite courteous and kept me informed all the time Laura and the team were brilliant i cannot recommend a better company
Hey Andrew, we're so grateful for your review of our service, it fills us with absolute joy knowing you were finally able to break the bad luck you had with those other agents! Likewise, it was a pleasure working with you and your property, and if there's anything else you need, you have my direct dial!All the best,Laura @ SellMyHome
5/5
TrustpilotExcellent!
Sarah was very helpful and oversaw the whole process very well chasing up the solicitors when required and reducing the time it took for the sale to complete. I would definitely recommend. Thanks Sarah!
Alex, many thanks for your kind review. We know how frustrating the time between offer and completion can be, so it's an area we have invested in to reduce this time and give clients clarity and comfort. It's nice to see the hard work is paying off for clients and it's nice to be recognised for it. We hope the rest of your move goes well and welcome any recommendations. They are the highest complement we can receive. Kind regards The Sellmyhome.co.uk team
5/5
TrustpilotSuper quick sale of house and always prompt communication
Extremely quick and hassle free sale of house. Communication was excellent and the solicitor organised for me was also prompt and professional. Scott was always available on the phone and answered my queries quickly.
Hi Paul. We appreciate the kind review. We try our hardest to get you from Sell to Sold as quickly as possible without compromising on service and results so it's great to hear we are performing. Best of luck on your new move. Kind Regards The SellMyHome Team
5/5
TrustpilotWe had the pleasure of working with Bill Reid…
We had the pleasure of working with Bill Reid who was very responsive to phone calls and emails. He made the transaction go smoothly and fast from start to finish. Thanks Bill
Hello Jane. We have the pleasure of working with Bill every day, but we are more than happy to share and pleased he got a positive result for you. When you engage Bill you're accessing a decades of local knowledge and experience and that is how he smoothly gets his clients from Sell to Sold sooner. Many thanks for your support and all the best. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotWe were selling our house in Chepstow…
We were selling our house in Chepstow and we chose our agent Rosalind Levy. She went extra mile and beyond to make things happen! She was always available to answer any questions and helped to sort out any problems very promptly with dedication and professionalism. Always updated us on a progress of our sale. We would not have received the same service from high-street estate agent. We are very happy and grateful to Rosalind Levy for looking after us and highly recommend her service.
Hello Domisol. Many thanks for the kind review. It's great to hear we can deliver an enhanced service and we're so pleased you're happy with Ros' performance. We wish you all the best. Kind regards The Sellmyhome.co.uk Team
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