Sellmyhomecouk London reviews

★★★★★ 5/5

Trustpilot

I was apprehensive at first using an…

I was apprehensive at first using an online estate agent, but I have to say the service they have provided has been very good.I have been able to speak to the team whenever I needed to, and have constantly been reassured, with Sarah being my rock despite some issues within the chain!Both Anna and Sarah were extremely pleasant to deal with, kind and understanding, a real pleasure to speak to.I would definitely recommend using sellmyhome.co.uk.

Chris · 11 November 2020

★★★★★ 5/5

Trustpilot

Very happy with the service SMH

Very happy with the service from Anna and the team at SMH, very good value for money and with the option of the 'add on's'. Communication with potential buyers and my self was first class. No pressure sales, just a great service. Thank you SMH

Caroline · 3 April 2020

★★★★★ 5/5

Trustpilot

Highly recommended - Tim Bentley was brilliant

I used sellmyhome.Tim Bentley was my agent and he was brilliant - experienced,knowledgable and happy to guide me through the whole process.Always returned my calls,honest and reassuring - highly recommended!

Rob · 15 November 2022

★★★★★ 5/5

Trustpilot

A hassle free & fully managed property sale service

I was using RentMyHome before SellMyHome which belongs to the same business group I guess. It was a seamless sale experience to me as most matters were dealt with directly by SellMyHome teams. Daniel who was my account manager assisted me right from the beginning to the very end. From sales price research to arranging viewings and negotiating with buyers, you can trust them always putting your interests as top priority; from sales agreed to sales completion, you can rely on them to keep tracking progress on your behalf and make sure it get completed soonest possible. So yeah, a perfect experience I enjoyed from SellMyHome. :) We'll be renting out and selling again at some point next year, so I expect we'll continue using their services without a second thought!

Lida · 18 August 2022

★★★★★ 5/5

Trustpilot

Wesley Collins best agent ever

Wesley Collins was my agent, he was brilliant. Communication every week with updates and held my hand throughout the whole process. He provided a service above and beyond my expectation and i would definitely recommend him to others.

Lynda · 25 September 2021

★★★★★ 5/5

Trustpilot

Outstanding

An outstanding experience with such a great personalised service. Gina and Harry were fantastic throughout. Better than high street agencies, at a fraction of the cost, but also better than other similar online estate agencies due to the personalised service, honest attitude, and proactive approach. Highly recommended.

Patrick · 26 November 2018

★★★★★ 5/5

Trustpilot

Great service/excellent communication

Great service from the whole team, Sharon and Felix were brill. Made extra effort to schedule viewings outside of work times. Sarah in particular was fantastic, excellent communication and a very friendly, lovely lady. Prompt replies and always available to chat over the phone. Things were delayed due to Covid however Sarah was always there to offer advice and support & got things moving as quickly as possible. A great pleasure working with her!

Nikki · 9 November 2020

★★★★★ 5/5

Trustpilot

Michael was very friendly and…

Michael was very friendly and professional at the same time, always answered my questions. He helped us to buy our first house and was very helpful in explaining everything in details. Great Service from him.Luca

Luca · 10 February 2022

★★★★★ 5/5

Trustpilot

Amazing service from start to finish!

From the very first phonecall right through to the day our property was sold, Sell My Home were extremely professional in both their communications & service. They were always quick to let us know that viewings had been requested via the online system, and would be very efficient in following up with them for feedback, meaning that we were always kept in the loop. At offer stage, and despite our main contact being out of the office on that particular day, the rest of the team could not have been more helpful in dealing with our negotiations and keeping us informed of the situation. We managed to get everything tied up that same day!I know many people who think the process of buying or selling a home is one of the most stressful you can experience, but for us it could not have been more stress-free. I'd thoroughly recommend the Sell My Home team to anyone wondering who to choose - you won't regret it! Not only do they do the job amazingly well, they are all such lovely people. Thank you again guys!

Nicola · 16 June 2017

★★★★★ 5/5

Trustpilot

Simply the best!

Sell my home provided a fantastic service when selling my home. My account manager Felix was always on hand every step of the way to deal with any queries I had and made the whole process smooth through.I would confidently recommend Sell My Home to anyone who wants to sell their house. Not to mention the thousands of pounds I have saved by avoiding the extortionate high street commissions. A personal big thanks from me. Quinlan

Quinlan · 18 January 2020

★★★★★ 5/5

Trustpilot

Would use again, happy customer

Sellmyhome were a great company to work with. Efficient, tom and Charlie kept me up to date with the progress of my sale was very happy with the service and would use again when selling. Would highly recommend at half the price of a high street agent!

Ms · 2 June 2018

★★★★★ 5/5

Trustpilot

I'll never go high street agent again...

I cannot fault Sellmyhome as a selling agent - for the price I had more attention and support than some high street agents. Mine was a tricky sale of a park home with lots of pitfalls and regulations so prospective buyers had to be screened quite carefully. Sellmyhome were thoughtful, smart and upbeat - considering they're not chasing commission their customer service is second to none. I sold to the right buyer and have had personal followup since from my account manager. I wouldn't hesitate in recommending them - it's a slick setup aimed at minimising your stress.

Trus2011 · 10 May 2017

★★★★★ 5/5

Trustpilot

Very Smooth process

We decided to go down the online estate agent route and were delighted we did so. Sell My Home were very helpful throughout and guided us through the process expertly. The viewing process was slightly more complicated than using high street agents but this was only marginal and we actually found it was useful to do the selling on a more personal basis anyway. The savings you make is a complete no brainer in our opinion.We had an offer accepted over the asking price within a week of being on the market!

Nick · 21 February 2017

★★★★★ 5/5

Trustpilot

Great job Sell My Home

When we put our house on the market we decided to go with Sell My Home as we seen some very good reviews about them on the internet. They didn't disappoint. Through them we attracted the right people to view our property and we had an offer soon enough and ended up making a sale. Even down to the sale management completion they were excellent in closing the deal. Charlie from Sell My Home was very much on the ball and responsive at this point and done a great job in completing the sale.(Customer service at its best)I can very highly recommend these guys as they suprised me how reasonably priced and how good they were.

Jeffrey · 27 January 2017

★★★★★ 5/5

Trustpilot

Sell My Home

I cannot recommend Sell My Home highly enough. Online estate agency is the way forward but a lot of the bigger sites have already lost the customer relation side which is so important when it comes to buying/selling houses. Not so with Sell my Home. They had the best, most motivated, friendliest and professional sales team I have ever encountered even when compared to traditional high street agencies. They knew their stuff and helped at every step of the process from setting the price to taking the photos and setting up my property's online portal to communicating with the solicitors and other agents in the chain and were always contactable. Their website was excellent - easy to use and very informative. And their results were excellent. My property sold 3 weeks after going online with Sell My Home at the price I needed to sell it at and I saved myself well over 10,000 GBP in estate agency fees leaving me free to spend the money on kitting out my new house. My dedicated member of the Sell My Home sales team, Harry, was fantastic throughout and I will not hesitate to use Sell My Home next time I move house. Well done Sell My Home - Keep up the good work!

Frank · 26 January 2017

★★★★★ 5/5

Trustpilot

Great experience, very keen staff

Decided to sell our home using an online agent and settled on SellMyHome. The staff we spoke to were very keen and we trusted they were doing everything necessary in order to get the house sold. Unlike some other online agents they don't insist you use their preferred solicitors and don't charge you a fee for going with your own, which was a big plus for us. We did opt to pay a fee for the post-sale service but again this is optional. House was sold, got the house we wanted, it all went very well. Would use them again but don't plan on moving anytime soon!

Iain · 6 December 2016

★★★★★ 5/5

Trustpilot

Highly recommended, save yourself a fortune on estate agent fees!

I did extensive research to try and find the best estate agent to sell our house, initially I thought another well known online agent was the best just because they were on TV... Then I looked deeper into the reviews and found that once your house was under offer, they weren't interested in helping you complete the sale. I found a few similar companies that also had the same feedback. The traditional estate agents charged a small fortune so they were out of the running for us! I then found sellmyhome and the reviews said the whole process was very professional, great service, friendly people, brilliant after sales and sales progression, which it was, every part of it was true. We were sent some beautiful flowers by sellmyhome the day before the photographer arrived which was a lovely touch. The photos of our house were exceptional, the guy really knew his stuff, the angles and lighting perfect for every room, the pictures led you from one room to the next so a buyer could really see how the house flowed. I've kept the photos as an everlasting memory of our house looking its absolute best!The ad went live and within 2hrs we had a request to view, the couple came 2 days later and within a few hours offered full asking price. We opted for the sales completion package, which if you aren't very familiar or confident with the buying and selling house process is well worth the extra money, it wasn't even very expensive. It meant sellmyhome were the go-between for the entire chain, chasing solicitors and agents etc. negotiating offers and keeping everyone in the loop. We had issues with both ends of the chain through the process however Will and Harry @sellmyhome between them helped to ensure everything stayed as on track as they could, some things were totally out of their realms of abilities due to the 'difficult man' we purchased from and the person at the beginning of the chain who dropped out halfway through! The people buying our house used the other well known agent to sell their house that I had considered, these agents were as useful as a chocolate fireguard, they did exactly what I had read in the reviews, which was pretty much nothing once their house was under offer, they failed to communicate with anyone, Harry from sellmyhome ended up doing their job for them! I won't pretend it was a stress-free experience, it was really frustrating at times with the things that happened however these weren't due to sellmyhome, without them we would still be sat in our old house waiting for things to happen, they really did earn their pennies for sales completion! If we ever moved again, or if someone I knew was looking to move, I would have no hesitation in recommending sellmyhome. With the added bonus that the fees are considerably lower than a high street/local estate agent with an exceptional service in with the bargain. Many thanks especially to Harry, he was buying a house himself at the same time, so he could completely relate to our experience, quite how he kept sane with all that going on himself I don't know! Also thanks to Will and the other members of the sellmyhome team, everyone I dealt with was professional, friendly and helpful. Wishing all of you the very best for the future!

SCT · 5 December 2016

★★★★★ 5/5

Trustpilot

Just do it!

If you're thinking about selling with an online agent but unsure, I'd recommend this company. They practically hold your hand all the way and it's shocking that other estate agents can charge thousands for the same service.I was unsure about DIY home selling as I was a first time seller. After being quoted £2,500 by local estate agents, I decided it was worth a punt at using sellmyhome. I checked a few other online agents but eventually came back to sellmyhome because they were very friendly, helpful, supportive and not at all pushy. That meant a lot to me as a customer. They also had excellent reviews, I won't lie, I'm used to taking the reviewers shortcut.When I finally told Charlie I was ready to sell, it was a sunny Wednesday afternoon in early August. The following day, the photographer was round taking flattering pics and doing the energy rating. On Friday morning, Charlie called to check I was happy with the pictures and by the afternoon, my house was live on rightmove and other portals. By 5pm that day, I had received 2 calls from the sellmyhome team to confirm viewing appointments. I had my first viewings on the Saturday and my first offer on Sunday!The final offer I accepted was exactly 2 weeks from when the house was listed. Charlie and the team were excellent throughout with communication and advice on a number of issues, really couldn't have asked for more. I'm pretty sure they were doing more in the background than I paid them for...Moving house is stressful in many ways but I can honestly say, the team at sellmyhome took a great part of that stress for me and at a price I was very satisfied with and a service that was flawless. Highly recommended.

Dan · 30 November 2016

★★★★★ 5/5

Trustpilot

Great experience

From beginning to end, the whole process with Sellmyhome has been easy and smooth. My contact, Tom, was on hand to guide me from the outset and was always available and happy to assist with questions from me, as well as with managing the process with my buyer. I saved over £15,000 on my sale, and received a superior service to what is on offer from traditional estate agents.I have already recommended Sellmyhome to friends and family and will continue to do so.

Francis · 27 October 2016

★★★★★ 5/5

Trustpilot

Excellent in every way

Sellmyhome was excellent in every way and incredible value for money. We initially wanted to try an online agent mostly because of cost, but never regretted the choice. Included in their basic price were photographs, floor plan, and advertising on the three websites we wanted to use, and this was all excellent. We had a large four storey house and the photographs and floor plan took much longer than usual but were first class and at no extra cost. We were sent helpful advice about how to prepare for the photography and were even sent flowers! We wrote our own description, and bookings to view were made on line and confirmed by us. Several of the potential buyers contaced Sellmyhome and told us how helpful they had been. We can only confirm that and it was good to speak to named people about the different problems rather than have to explain over and over again to different people. We had a very long gap of nearly 5 months between the offer we accepted and the exchange of contracts. This was extremely stressful but the people at Sellmyhome did what they could to speed things up and calm us down! We have already recommended this company to others and will continue to do so. We are most grateful to them for being there for us.

Penny · 6 October 2016

★★★★★ 5/5

Trustpilot

So pleased…

So pleased I bought a house through Sell My Home. The agent Daniel was always on the other end of the phone if I had any questions. Five stars!

Taylor · 29 September 2022

★★★★★ 5/5

Trustpilot

Professional, easy and value for money

I used Sell my Home at the beginning of this year to sell my house after looking at some high street real estate agents and couldn't justify their costs. My house has been up for sale with two high street agents previously and not sold in 18 months. Sell my Home offered the same service with an added benefit of the online booking system at a fraction of the cost. I sold me house within a week! A professional photographer came out to do the photos and floor plans. I had chosen the top package so I had an A4 hard card gloss brochure to hand out to prospective buyers. They were very impressive and high quality. On the high street, they were doing their own photos with a digital camera and low quality. My house went live on the websites on the Tuesday, I had two viewings booked in by Thursday via the online system which allowed me to accept or decline viewing times. But the surprise was that on the Saturday I had a late appointment booked in for the Sunday. On the high street, this appointment may never have got through because of the time it was sent. I accepted and these were my buyers. Sell my Home did the negotiations which was included in my package. It was easy, they were professional and honest throughout the whole process. I would recommend Sell my Home to people. They offer a more professional service, allow you to decide what level package and control the process of selling your home for a fraction of the cost.

Donna · 22 August 2015

★★★★★ 5/5

Trustpilot

OUTSTANDING!!! Couldn't be happier with the service!

I was initially concerned about going with an online estate agent however I couldn't be happier that we did. We saved approximately £3,500 and had a far better service than we have experienced with high street chains. Pros - They answered the phone every time we rang, beyond times that normal estate agents would be accessible. - They gave lots of well justified advice. Will was very helpful! - We got so much interest. We were concerned that high street estate agents know buyers to call and we would miss out, however the process has shown me that being on Rightmove and Zoopla is where most will see the property. - The iPhone app made the process even quicker and easier to check up on. - Price was fantastic! Cons - None.

Tom · 25 July 2015

★★★★★ 5/5

Trustpilot

The best way to sell your home

I decided to take a punt on sellmyhome rather than a traditional agent because the market in London is so buoyant at the moment and the savings to be made by selling this way are so massive, that it seemed like a no brainer to give it a go. I can't believe how easy and successful it has been. Within one week of putting my property up I have accepted an offer for over asking price. Perhaps more importantly, the overall experience was excellent. There is almost always someone online to chat if you have any random questions, although really it's very intuitive anyway so not much assistance was needed. Also I found that buyers were so pleased to be dealing directly with me the vendor, and for me to do the viewings - it immediately feels like you are in a much more transparent and positive level than with an agent. I'd highly recommend selling your property in this way, and sellmyhome have been outstanding.

Sophie · 7 May 2014