Sellmyhomecouk London reviews

★★★★★ 5/5

Trustpilot

I bought a house which the seller was…

I bought a house which the seller was using SellMyHome and my contact was Sarah. She was so nice and understanding and took the time to help me with all my questions and even helped explain things to sell my house and push the process along so i could buy the house she was selling. overall a really good process and lovely team. would 100% recommend from a buyers point of view.

S · 29 July 2021

★★★★★ 5/5

Trustpilot

Right from the start this was a very…

Right from the start this was a very fast efficient service. I was guided through the process with happy, enthusiastic staff and nothing was too much troubleI was contacted and updated on a weekly basis (more frequently if needed) All processes were seamless and supported I had several offers on my property and expertly advised how to proceedI would definitely use/recommend sell my home againThank you Laura for always being so helpful, always available and having such a fun bubbly, professional manner

Marie · 7 November 2018

★★★★★ 5/5

Trustpilot

Its always a bit of a gamble paying up front

Its always a bit of a gamble paying “ upfront” for a “ service”, but without doubt the helpfulness and great service from every one in the team was exceptional. Customer service is down to the little things, calling back when agreed, feedback from viewings and the touching base call, all of which were provided . The weekly marketing reports and calls were great, enabling me to adjust the price as necessary to ensure maximum expose on the web portals. As a property developer I would have no hesitation in recommending your services and when my next property is ready , I will be calling you straight away.

Diane · 23 October 2018

★★★★★ 5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish. Robbie answered all my questions and provided me with advice prior to set up and Anna, my account manager was endlessly helpful. She followed up viewings, answered my queries quickly and was very friendly and easy to deal with. I think this is definitely the best way to sell a property and I have recommended sellmyhome to many friends. My ad went live in July and I completed on my sale in October. Very happy.

Debbie · 18 October 2018

★★★★★ 5/5

Trustpilot

Helpful friendly service, will be recommending!

I'd like to thank Tom and Harry for the wonderful service they have provided. Everyone at Sellmyhome have been helpful & friendly throughout and I will definitely be recommending you to my friends and Family who are looking to sell/buy in future. On line agents are definitely the way forward and I'm glad I chose your services. Thank you so much for your help! Fisun Yenice

Fisun · 8 August 2016

★★★★★ 5/5

Trustpilot

Amazing service

I was initially cautious about using Sell My Home as I’d never heard of them before, but I can say the customer service and whole process from end to end has been fantastic. We were handled by the Head of Operations who called us every step of the way and really provided that personal service that is needed with a house move. The photographs of our house pre-sale were great too, we were very happy with the results and sold fairly quickly. If you have doubts about using an online agent, stop now, use these guys, they’re brilliant.

Joe · 1 October 2018

★★★★★ 5/5

Trustpilot

Great service and value

We used sellmyhome to sell our London 3 bed house and would certainly recommend. They gave sound advice from the start and fab photos which helped us get above asking price. The website was pretty straight forward to use to book appointments (I’d give 5+*s with just a few tweaks to the site but it’s definitely functional) But the particularly impressive service was Laura’s management of the completion of the sale. Unlike a high st estate agent, I could get hold of her whenever needed and she kept us, buyers and solicitors updated very regularly. And above all, a joy to work with. Thanks for all your hard work Laura. Kath, Matt and family

Katherine · 28 August 2018

★★★★★ 5/5

Trustpilot

Highly Recommended

We used SellMyHome to sell our London flat and were really pleased with the complete service we received.Appointing SellMyHome was straightforward and painless with the terms of appointment etc all easy to read and understand.The quality of photography and the marketing materials produced were all excellent and we were invited to give our input on the appearance and content of the particulars.Booking and managing viewing appointments was very simple using the online calendar. An unexpected benefit of using such an online agent was the relatively few viewings that were required - rather than having dozens of disinterested people viewing the flat with a high street agent, we had a smaller number of viewings to manage and all of these people were well very engaged and interested having made a conscious decision to look at the property.Our agent would immediately follow up on each viewing to gather feedback for us immediately.Our agent was always communicative and quick to return calls and personally made sure that our sale went through as smoothly as possible.We initially chose SellMyHome for the obvious financial saving against using a high street agent, but in fact would not hesitate to recommend them on the quality of the service received.

Robin · 20 August 2018

★★★★★ 5/5

Trustpilot

Thank you so much to all the team at Sell My Home!

My experience with Sell My home was fantastic from start to finish. Harry, Laura and all the team were extremely friendly, helpful and communicative and supported me throughout the whole process. They made the process of selling my home very easy and stress free. I was amazed at the level of service I received for such a small fee. The savings I made through using sell my home were incredible and has allowed me to be much more flexible with refurbishing on my onward property purchase. Thank you so much to all the team at Sell My Home for a very worthwhile experience.

Jemma · 8 August 2018

★★★★★ 5/5

Trustpilot

SellMyHome makes selling your house an enjoyable experience

We were impressed with how SellMyHome worked after we viewed a property through SellMyHome and decided to go with them to list the sale of our own home. You get a dedicated account manager who is your main point of contact and it was always fairly easy to get hold of them when needed and they provide great help and advice.I would recommend paying for the extra completion management package as it takes away some of the hassles of having to chase solicitors and again your account manager will be your contact for this. From start to finish SellMyHome made selling our home an easy and painless process and I would have no issues using them again.

Jay · 8 August 2018

★★★★★ 5/5

Trustpilot

The Way Forward

On Line Estate Agents are the direction to go and from my experience "SELLMYHOME" is leading the way.The customer service is first class. I knew I had chosen correctly when a professional photographer turned up to take the pics and not an office salesperson with a digital camera in his jacket pocket. I could easily follow the comments and interest from viewers on line. If I had any questions there was always someone to ask and if the individual was not there I always got a ring back.It took about four weeks to get a buyer, but in that time I had three offers, I cconsidered them good enough to recommend them to my neighbour, whose property had been on sale with the high street for 9 months and sold within three days with SMH.I seldom do reviews and surveys but I have no hesitation in doing this one.

James · 28 June 2018

★★★★★ 5/5

Trustpilot

Exceeded expectations

Sell My Home provided an excellent service on our sale and exceeded my expectations. I would definitely use them again. We had some complications during our sale process which was really stressful, but our agent provided support throughout and was really committed to helping us resolve them. Thank you Sell My Home for all your advice and help throughout the sale process.

Rowena · 14 August 2019

★★★★★ 5/5

Trustpilot

Highly recommend them!

From the moment I submitted my details online, the process to advertise my property was quickly and efficiently handled. They are available 7 days a week and selling through this company allows you to have your home viewed at your convenience, including both Saturdays and Sundays. The team were professional, easy to communicate with and helpful with all our requests, including negotiating on our behalf with interested parties. We sold our home in 3 weeks from advertising and the best part- it cost a fraction of high street estate agents. Finally of all the other photos of our property, sell my homes pictures were by far the best quality. Highly recommend them.

Lamia · 19 April 2018

★★★★★ 5/5

Trustpilot

Great outcome - "You" are the best person to sell your own home.

I started with Sellmyhome, but then also had to add a "High Street" agent at the insistence of the people we were buying from (with the High St agent only getting paid if the buyer came through them). Therefore, I was able to directly compare the two models. While the big brand may have brought in some potential buyers from London who otherwise would not have looked in our area 40 miles south of London, I think that almost everyone looks at Right Move, and so the big brand is not at all essential. But the real advantage of Sellmyhome, on top of the very efficient service and of course the much lower cost, was that I was able to do those viewings myself - and almost all the second viewings came through me / Sellmyhome, because the big brands generally use part-time staff to "show" homes, and they are of course nowhere near as familiar with your home as you are yourself, and therefore not as good at selling it. The only potential downside is that some buyers don't want to give any negative feedback directly to an owner, but that is where the Sellmyhome staff come in - they were very efficient at following up after viewings. And we saved thousands of pounds!! Why would you not?

Chris · 12 February 2018

★★★★★ 5/5

Trustpilot

Very friend, honest and hard working team

Very friendly, honest and hard working team at Sellmyhome. This was my first house sale so I was nervous about the process but I was put at ease when I spoke to the team right from the get-go. The photographs that they took of the property were excellent; the online platform is clear and easy to use. I felt in control of my viewings and never felt out of the loop in the sale process. When I spoke to the team, they didn't make me feel like I was just a person on a list to tick off; they really take the time to build rapport with you. Such a great service at such a reasonable price! Would definitely recommend them!

Kobe · 20 January 2018

★★★★★ 5/5

Trustpilot

Great Service for a Great Price

We've just completed on a simultaneous sale and purchase and couldn't be happier with Sellmyhome. They delivered everything we expected of them and more, especially in chasing the rest of our chain to ensure that the transaction stayed on track. Their photographer took great photos and the booking system for viewings is really simple, helping you stay organised through the process. They also listed the property on both Rightmove and Zoopla, in contrast to local bricks and mortar agents who only would list on one. We wouldn't hesitate to use them again and the price they are able to provide all these services for makes you question why anyone still uses traditional high street estate agents.

Christian · 14 December 2017

★★★★★ 5/5

Trustpilot

Great Experience with Sellmyhome!

I had an incredible experience with sellmyhome.co.uk and cannot fault them. After meeting with some local agencies and not being impressed with their valuations of over £50,000 apart (from so called experts) we did some additional research and found sellmyhome.co.uk - which I have to say lived up to the hype! From the first phone call I felt that the team were giving me sound advice and even more, they were honest - which is refreshing!! Their photos and floorplan were amazing and really helped our house stand out from the others on Rightmove and Zoopla. We had viewings within the first few days and offers by the second week! I cannot recommend sellmyhome enough and will definitely use them again!

Daryll · 6 December 2017

★★★★★ 5/5

Trustpilot

After using a High St estate agent ... …

After using a High St estate agent and the unsatisfactory patronising attitude shown to us I decided to research online Estate Agents.I didn't go to the first online service advertised on t.v but looked who had the best customer service, success rates selling, marketing and post selling service. That company was Sell my home .com.They have been helpful, friendly, reassuring and thorough from the start to completion.I would recommend them to anyone looking for a professional but expertly run service!Jo Cairns

Jo · 20 November 2017

★★★★★ 5/5

Trustpilot

Super service

We have had a great experience with sellmyhome.from the very first phone call to completion we felt that we were being well looked after and kept well informed every step of the way. Friendly and professional staff dealt swiftly and politely with any query we had and we loved the easy to use website, tailor made for us. The photographer took excellent pictures which were presented beautifully and really showed our home to it's best. Threshold package not to mention the very competitive price made it an excellent choice and we're so pleased we chose this company. We would recommend sellmyhome to anyone thinking of selling their house wherever you live North or south. Thanks so much guys Glen and Julie McVeigh

Glen · 8 November 2017

★★★★★ 5/5

Trustpilot

Brilliant Experience!

What a great experience this was from start to finish. From our first contact with Tom Crosthwaite through to completion with Robbie Hughes and all the other staff we had contact with in between. The whole process was very professional, courteous and caring and we were kept updated with what was happening every step of the way. Even received a lovely bunch of flowers from them as we suffered a bereavement during the course of the sale, which was such a lovely touch and greatly appreciated. Not to mention, the amount of money we saved by not using a high street estate agents. (In fact the saving has already gone towards our trip to Cancun next month, I will certainly raise a glass to you guys whilst we are on the beach).Would highly recommend these guys every day of the week, they know exactly what they are doing and will not hesitate to send others in their direction. Thanks guys!

Colin · 9 October 2017

★★★★★ 5/5

Trustpilot

A* Service from an A* Team

The SellMyHome Team are absolutely brilliant; they have worked tenaciously to help me not only sell one property but a second which in turn has then contributed to me being able to purchase a new home in preparation for new additions to the family!They are all totally focused on delivering the best possible Customer Service and this is regardless of what option you go for (sale only or additional services, upfront or buy now pay later) and are an absolute credit to the Estate Agency Industry.Would recommend to anyone thinking of selling their property who wants to ensure they have a knowledgeable and committed Team to support them through the process.

Bhav · 27 September 2017

★★★★★ 5/5

Trustpilot

Great and easy to use site!

We were are little nervous using an internet based estate agent for the first time but were persuaded after receiving an expensive quote from a local estate agent. We simply decided to go with Sellmyhome due to the amount of excellent reviews they have and now we know why! They offer a great service that is simple to use, friendly and extremely reasonable in price. We managed to obtain an offer within the first week of sale which is now going through to a point where we are due to complete at the end of this week. The photographer was great and friendly. The site was easy to use. We would definitely use sellmyhome again.

Jamie-Leigh · 13 September 2017

★★★★★ 5/5

Trustpilot

We found our experience of selling …

We found our experience of selling straightforward and transparent. The best aspect being that as a vendor you are in touch right from the start with any prospective purchasers. This makes communication quick, and straightforward throughout the whole process. Added to that we felt that we could contact our account handler should we require any help or advise.Then of course there are the huge savings versus a traditional high street estate agent, in excess of £5'000 in our case. We would have no hesitation in recommending Sell My Home.

James · 6 September 2017

★★★★★ 5/5

Trustpilot

Best home sale experience thanks to Sell My Home

I have sold property in the past via the typical process of instructing an High Street Estate agent. I was never really satisfied with any of those agents and decided to try an alternative internet based agency. I spoke to a few online firms which gave me misleading and inaccurate information. I then found SellMyHome who, from the outset, were professional, knowledgeable, and very transparent in their communications with me. I made a nominal initial payment and elected to pay the balance of their very reasonable agency fee by direct debit. Throughout the sale process, a dedicated member of staff was available to take every phone call, answer every email, and provide me with help and advice. I could continue to write and sing their praises, but I will finally say if you are selling a property, try SellMyHome, you won't be disappointed! SellMyHome is a very professional company who have their client's interest at heart.

T · 6 September 2017