Sellmyhomecouk London reviews

★★★★★ 5/5

Trustpilot

Sell my home has been fantastic

Sell my home has been fantastic from start to finish. Cannot recommend them enough. Robbie has gone above and beyond helping us throughout the whole process, always on the end of the phone or email. Poor Robbie had to deal with us a lot as our sale became very complicated, we had a lot of queries that he was able to answer and support us with ease. Booking viewings was easy and we were able to specify what times were more suitable for us. The photos taken were brilliant and the photographer was very professional and nice. Will certainly recommend to anyone moving to use sell my home. Thank you.

Kailey · 15 August 2017

★★★★★ 5/5

Trustpilot

Thank you Charlie & the team.

My thanks go out to all the team at sell my home but especially to Charlie Richards as without his support and assistance I don't think we would have got through the very stressful experience we have had. I have no reservations in recommending SellMyHome and in fact have already done so. I will never forget the personal approach shown by Charlie and truly appreciate the fact that he went above and beyond the level of service I would normally have expected, nothing was too much trouble. If there was 6 stars available I would not have hesitated in selecting this option.

Carol · 10 August 2017

★★★★★ 5/5

Trustpilot

The end is nigh for conventional estate agents

We bought a house in Highgate, London N6 in February 2017 . SMH was the agent for the seller. The service provided by SMH was efficient, speedy and professional. The service was quite obviously better than any experience that I have had to date with a conventional estate agent, who would have charged a fee of 150 times as much (yes 150 times as much) for the service.It will take a few years for SMH to gain traction, but if I were a conventional estate agent right now, I would be shutting up shop and emigrating!! Or worse, donning some concrete boots and jumping off one of the Thames bridges.Russell Abrahams, solicitor and property investor, London EC1

Russell · 9 August 2017

★★★★★ 5/5

Trustpilot

SellMyHome provided a first rate and …

SellMyHome provided a first rate and extremely cost effective service in the sale of our house in London. They were in regular contact with both ourselves, the buyer and the solicitors to make sure the process went speedily and helped negotiate the terms of the sale in an honest and professional manner. By using their services any issues that arose were quickly resolved and a successful sale concluded. I would therefore have no hesitation in thoroughly recommending SellMyHome to anyone selling or buying their home.

Adrian · 6 August 2017

★★★★★ 5/5

Trustpilot

Sell My Home were fantastic throughout …

Sell My Home were fantastic throughout the entire process - loads of viewings, easy to use system and top customer service. A genuine breath of fresh air compared to traditional estate agents.

Alex · 4 August 2017

★★★★★ 5/5

Trustpilot

Excellent From Start To Finish

I chose to use Sellmyhome after daring to break from the high street norm. On reading reviews of the various online agents Sellmyhome seemed to offer the best overall package.I certainly wasn't disappointed. The service was superb from start to finish, the photographer and photographs excellent. I chose to carry out my own viewings and complete my own chain management however there was no hard sell to push otherwise, just the reassurance the service was there if required.My property sold extremely quickly and overall I couldn't have been more pleased. I would not hesitate to use Sellmyhome again.

M · 28 July 2017

★★★★★ 5/5

Trustpilot

After using a High St estate agent and …

After using a High St estate agent and the unsatisfactory patronising attitude shown to us I decided to research online Estate Agents. I didnt go to the first one advertised on t.v but looked who had the best customer service, success rates selling, marketing and post selling service. That company was Sell my home .com. They have been helpful, friendly, reassuring and thorough from the start to completion. I would recommend them to anyone looking for a professional but expertly run service! Jo Cairns

Jo · 26 July 2017

★★★★★ 5/5

Trustpilot

Excellent service all round!

We chose sellmyhome after feeling let down and misguided by a high street estate agent. Straight away sellmyhome were honest, professional and put our minds at ease. Having been on the market with the previous estate agents for 3 months, sellmyhome sold our property within 3 weeks. The agents we spoke to were always available, and were very patient when I was getting anxious and stressed. They led us through the whole process and we couldn't have asked for a better service. I would highly recommend them to anyone looking to sell their property as not only are they polite, friendly and efficient at their job but they also saved us huge amounts of money!

Laura · 25 July 2017

★★★★★ 5/5

Trustpilot

Excellent Company

My brother and I have used Sell my home recently to sell my late father's house. I was a bit sceptical using an online agency as I have always used a traditional estate agents in the past. I can honestly say it was excellent and a fraction of the cost of a high street estate agent. The Web site is easy to use Photos of the property were clear and viewings were simple and quick to fix up without having to wait for an estate agent to ring us.we were able to read all the feedback from the viewers. My brother managed the offers which came in but I believe Sellmyhouse would have done this for a small fee. The support Sellmyhouse provided was very good. For us there were no negatives. You have to conduct the viewings yourself which I preferred but I suppose some people may not be happy with that. If you've got a property to sell, I wouldn't hesitate in recommending Sellmyhouse.

Julie-Ann · 6 July 2017

★★★★★ 5/5

Trustpilot

Why would you go anywhere else?!

I had an amazing experience with Sellmyhome. Not only did it save me £15,000 on commission which any other estate agent would have charged, I was very pleased that my contacts, Tom Hardcastle and Robbie Hughes, were so good in responding to my queries and handling the estate agent on the other side of the transaction. My property went on all the sites that I would want it to (Zoopla and Rightmove) as well as offering a walk around tour as part of the service. I'm sure there was a little bit of luck but having 3 offers in 2 weeks and the transaction completed in just over a month was a dream for us.

Jonathan · 5 July 2017

★★★★★ 5/5

Trustpilot

Ask for Felix

Outstanding service from start to finish. My account manager Felix was on hand not just throughout the time I was on the market but also during the post sales support as I opted into the ‘completion bundle’ which is highly advised. Premium service at a budget cost. Shame he supports Harlequins but other than that no complaints! Thanks Felix.Lloyd Barton

Lloyd · 24 January 2020

★★★★★ 5/5

Trustpilot

Normally I really don't like estate …

Normally I really don't like estate agents for a number of reasons which I wont go into. However these guys are using a better model (1 simple fee) and were so easy and 'normal' to talk to, no hard sell, once you're in they care about you all the way to the end and beyond. It turned into an actual pleasure to chat to them, even when the going was tough.I can't recommend them enough and will use again if I ever need to.Thank you!

Rik · 9 June 2017

★★★★★ 3/5

Trustpilot

tried to make amends

They tried to make amends because of my bad experience I had with them but were insisting that some of the points I raised were untrue. Lots of phone calls and emails from them after I left my first review which is more than I ever got when I asked for information about how much interest my property was having or needed some terms and conditions clarifying and they checked my social media I have felt a bit harassed over these last few days to be honest. I have been asked to amend my review for them because they have said sorry and waived the £350 withdrawal fee, although Will Clark did say that my package didn't have a withdrawal fee on one of the many answerphone messages he left. I leave it up to you good people to make up your own minds, I'm remaining impartial...

Wayne · 24 May 2017

★★★★★ 5/5

Trustpilot

Highly recommend

Super impressed with the friendly and helpful team at Sell My Home. Booking viewings was so easy with the online portal and we enjoyed showing our home to potential buyers ourselves, but it was always reassuring to know the experts at SMH were just a phone call away if we needed anything. They managed the negotiations on our behalf and we were very happy with the price achieved and even happier not to be paying a high street estate agents commission!! I've already been recommending them to friends and will definitely use there services again for any future moves.

E&L · 23 May 2017

★★★★★ 5/5

Trustpilot

Very good value for money service from…

Very good value for money service from Sellmyhome. A professional photographer called and ensured that our home was presented and photographed in the best possible light for the advertising phase.The viewing booking system worked efficiently and we were sent texts confirmation about the viewers which was great. We saved money by showing round potential buyers ourselves.We sold at our asking price within about six weeks and had to cancel booked viewings. I have no hesitation in recommending Sellmyhome.Graham James,Aberdare,RCT.

Mr · 16 May 2018

★★★★★ 5/5

Trustpilot

EXCELLENT!

We chose to sell our flat with sellmyhome and we were extremely impressed and pleased with the whole process. First of all the staff are all very helpful and knowledgeable, the online site is user friendly, and the concept is genius. We were slightly concerned to begin with that we would not get any viewings as our flat was located on a busy main road, however within a couple of hours of posting our ad we had several viewings lined up. It was so helpful being able to liaise directly with the buyers and the system was so easy to use. Within a week we had two offers! The process was then managed expertly by the team and we accepted an offer for asking price. The team at sellmyhome then proceeded to keep in touch with the buyers to make sure things ran smoothly until exchange/completion.I would not hesitate to use sellmyhome again and would highly recommend them to anyone else. The service, attention to detail, website and professionalism are all unparalleled.

Claire · 3 May 2017

★★★★★ 5/5

Trustpilot

The best Online Estate agents

I had previously been skeptical regarding online estate agents. After failing to sell via the high street estate agents i turned my attention to SellMyHome. As a skeptic I called them and spoke to a really genuine nice man by the name of Tom Crosswaithe who was reassuring and very reasonable. I took up the offer and signed up but as a skeptic i decided to pay after sale thinking that my house may not sell. Well well well.... I had over 15 viewings within the first four days. I had numerous offers. I had agreed the sale, and cancelled the remaining interest and potential bookings which were in the region of another 25 bookings. The negotiations were easy and Tom remained in touch the entire time with his expert advice. I spoke to most of the team throughout the time it took to complete the sale and I had developed a strong relationship with the team. I can only say that I have been very happy with the entire processes and services. I have recommended my family members to follow suit and I can say that their experience has been very much the same. Thank you to the Team and especially to Tom

Mr · 21 March 2017

★★★★★ 5/5

Trustpilot

Soo Happy I went with Sellmyhome - with the sale of my property, thank you

Selling online was much more straightforward than I imagined and I saved a packet! The Team were very helpful taking me through the various aspects for selling my home online and were always on hand to answer any concerns - I had a few as I had lived in the same house for nearly 30 years!The hints and tips they provided were really helpful - so showing viewers myself was not at all daunting, in fact it was fun.I got to choose my viewing times to fit around my work - a big advantage over a regular estate agent that may not work Sundays or be able to fit in viewings when their diary gets double booked). So happy with the offer I got, now we have completed, I couldnt be happier.

Carol · 26 February 2017

★★★★★ 5/5

Trustpilot

Service far and away above a high street agent at a fraction of the price

We were really pleased with the service we received principally from Harry but also the rest of the team at SellMyHome. They were always straightforward, no BS, easy to reach and followed things up promptly. They don't oversell. Although we didn't meet them we found them to be very much a full service operation. We were also very happy with doing our own viewings and all the feedback we got from buyers was that they preferred it as well. Even a really good high street agent couldn't have presented our property as well as we could have done ourselves.I always feel that you can tell the quality of a business by how they deal with mistakes, and while we did have one annoying mistake during the process of selling our home, I was really pleased by the way that the team listened, investigated and worked things out with us.In the end we achieved over 99% of our asking price using SellMyHome. Our next door neighbours in our terrace had essentially the same house as us but with an extension so theirs should have been even more saleable than ours. They went with a high street agent around the same time as us, failed to find a buyer at all, and eventually had to let their house rather than sell. Considering the fees charged by SellMyHome are a fraction of that charged by most agents, and the results are superior, I don't see why everyone doesn't use them!

David · 13 February 2017

★★★★★ 5/5

Trustpilot

They be selling my next Home!

Outstanding! I have no option but give SellMyHome 5 stars!!! Service especially from Anna, who handled my sale. Communication was was second to none, regular phone calls and updates and was very polite and professional. I first considered an estate agent but with the fees they requested I thought I’d try an online sales team. I was lucky enough to choose SellMyHome and saved over £2000 in the process. If I could give them 6 stars I would.

Gerald · 2 November 2018

★★★★★ 4/5

Trustpilot

Not a good experience at the time, but management went out of way to try to put things right.

My experience of selling my property with the company was not good due to having a poor account manager and basically paying out for zero service. This person has since "left" the company and the director of operations has made a real effort to discuss the issues and to find a good solution to the problems. I think the company believe in their brand and are keen to ensure that customers are treated well and issues resolved.

Helen · 8 May 2019

★★★★★ 5/5

Trustpilot

Fantastic way to sell our flat

We were unsure whether to go with a traditional estate agent or Sell My Home. The latter seemed like a great option but it was a little bit of the fear of the unknown. We decided to go for it. I'm delighted that we did. Communication from Sell My Home to us, the prospective buyers and our solicitor has been exceptional. It wasn't always a straightforward sale but they've been a great conduit between all parties and we wouldn't hesitate to recommend them to others or use them again ourselves. I suspect this type of selling is the future and Sell My Home ought to be right at the forefront of the industry.

Leigh · 31 March 2016

★★★★★ 5/5

Trustpilot

Sale of flat

We entrsuted sell my home with the sale of our flat, and it was the best decision we could have ever made! You get better service than a high street estate agent, yet are saving yourself 10's of thousands of pounds. The whole team at sell my home have been absolutely on point throughout the whole process, I cannot fault them. It really does beg the question of how long high street estate agents can last? Why would you give away thousands of pounds from your sale, when you can use someone like sell my home, receive better service and pay a fraction of the costs in estate agent fees? It really is an absolute no brainer, and we need to encourage more people to be using businesses like SMH in the future and saving all of us lots of money! Thank you sell my home, you have been amazing. You can expect all our friends and family to come to you when buying or selling properties!

Laura · 29 March 2016

★★★★★ 5/5

Trustpilot

Outstanding Review!!!!

Where do we start.... our experience with Sell my home was outstanding, Mr William Reid (Bill) went out of his way to make this happen for us. He was absolutely amazing. We can’t thank him enough. He went above and beyond to help us. 100% recommended!!!!!! He communicated with us on a daily basis and was always on the other end of the phone when we needed him. Top Class!!

Craig · 18 June 2021